Terrible service. My battery died in the parking lot and I guess since I was not buying from them, they just watched me struggle outside even after I asked if someone could help me jump start my vehicle. I have been a long time Advanced customer but will not be returning anymore. Their employees kept walking in and out of the store and would just look at me and keep walking. I couldnt believe that I had to call someone to come give me a jump as I was parked right in front of an autoparts store! What an absolute embarrassment to customer service!
Staff was very helpful with finding the right part for my vehicle. They also assisted me with finding numerous additional accessories that I was looking for. Theyre the friendliest auto parts store Ive been to in this area.
Theyre slacking? They check engine light, they have you do it. They look bothered when they change battery or wiper blades. Prices are good though.
Professional staff. I found a generator there when we lost power a couple of weeks back. They walked me through how to use it. Im very appreciative of that. I will definitely go back for any automotive products I may need. Good people.
Once again, advanced auto comes through for me! Went to the two competitors who are closer to me looking for rubber covers for my brake caliper bleeders. Advanced auto was the only supplier that had what I needed!
Good prices, good service. Order online and will be ready for pick-up. Good discounts on website.
Great knowledgeable employees! Love their auto battery warranty policy. No hassle! No pro rate..got a new battery with my old trade in under warranty! Favorite auto part store. I get great deals online too!
Employee Mario was very knowledgeable and helpful
I took a dead battery to a competitor first and was told it wouldnt charge. I took it to Advance Auto Parts for a second opinion. The battery was charged and is working FINE! Thank You Advance Auto Parts you have my clientele from now on due to your employees honesty!Return to Advance Auto Parts to charge a battery and buy a stop light on Dec. 13, 2020. I was attended by Christian.Christian went beyond customer service and went outside to help me with my stop light issues. A co-worker came to help too.I want to thank Advance Auto Parts for having an employee that sets the gold standard for customer help. Christian, you make your parents proud with the way you treat your customers.
Advance is a lot like rest of there competition, great employees greet you when you come in door, and there auto parts are reasonable price.
The only place that had the parts I need for my dart
Almost always have the parts I need, best prices too. The store on Shary is convenient for me, nice people too.
Mr. Fernandez the manager is very kind always helps and knows how to do his job, good prices, clean place!!
Advance auto parts is the place to go for all your car needs.. I was help out by the gentleman on my review pictures, he helped me out with a busted alternator, easy peasy. They got everything your vehicle needs. If you order online they always have coupons to get lets say $40 of $100...which is freaking great
Good place to get your parts friendly guys help you with anything are the best
Easy to get to. Had what I needed to get. Staff very helpful.
Talk to Fonseca, he will help you out
The workers at this place went above and beyond and the manager was so helpful
The counter attendant was very helpful and knowledgeable about the parts I was seeking
Simple in and out Auto parts store. Always have what we need for our everyday Auto needs
Great place with good sales and attentive customer service.
EXCELENT SERVICE AN GOOD PRICES...
This John individual told me (mind you a paying customer) that it was MY fault that he gave me the wrong part when I came back for an exchange. Yes.. The car parts specialist told me It was my fault and it was the last time he was exchanging anything for me. I bought a rotor for a 2007 cobalt, he didnt offer choices when selling me the part (which apparently they offer as 4 or 5 lug rotors) and gave me the wrong one. When I went back he told me the manager was going to give him crap because of my return, and that I shouldve known. OBVIOSULY an un-experienced customer isnt supposed to be the one avoiding mistakes when purchasing car parts. He was supposed to offer 4 or 5 lug and id I didnt know then I go back to check, and thank him for making aware of the 2 rotor options. TERRIBLE customer service for trying to scold me in front of other customers for his mistake. They should be better prepared since they have one job; give the customer the right part. Not only am I never buying from them, Im telling everyone I know to avoid them.
Clean store and friendly cashier. Needed some car wash shampoo and they had some here, although it was a bit pricey. Probably could have got it at Wal-Mart a few dollars cheaper, but this was closer.
They didbt change my optima, i had warantie, but i buy it at san antonio tx.Bad, very bad service!!!!
They did a diagnostic on my car and helped me figure out exactly what was wrong. I bought the parts cheap and had a mechanic friend put em on. This place is 👍
All employees are super helpful!
Very friendly and helpful associates at this location.
Poor customer service,,service rep couldnt help with anything at all
I have nothing bad to say
Asked for front disc brakes for my armada and they sold me rear.
They had what i needed when no one else did.
Mr. Garza is very knowledgeable and helpful.
One of two parts places I trust.
Friendly & knowledgeable employees.
Great service and quality!!
Horrible... They dont know what I want!
They have very friendly workers that like there job and are there to help you out
Very good service
Good auto parts
Great customer service
Best customer service
Coupons help alot
Great service
My go to for auto parts
Great service
Helpful
Great Service
Fair prices
Bad service
Sucked
Excellent customer service. Large assortment of tools and materials of all kinds for automotive repair. Good promotions and coupons.
Great service
Very convenient to buy the parts of the car here
Excellent service Mr. Fernandez attentive to what you need
Very friendly and good service.
Excellent service
Quick service and they are friendly
Bad attention .. your scaner as it didnt work
Good promotions and fast attention
You find almost everything excellent service and competitive prices
Good service
Great service
Very good deals.
Excellent store
Friendliness, very good service
Good customer service
For your Car or Truck here you will find what you need