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Caliber Collision
4713 Shady Oak Rd, Minnetonka, MN 55343, United States
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Caliber Collision
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Mi
Review №1

Excellent service by the team. Seamless from bringing the car in to getting a rental car along with frequent text and verbal updates. It was a very good experience and I would highly recommend Caliber Collision.

Fi
Review №2

The staff are very friendly and they kept you the status and the service is super fast and good. The final cost is even a few hundreds bucks less than estimate. Very honest people ! I highly recommend to anyone who like to do repairs!!!

Ca
Review №3

Great customer service. They kept me informed of the status along the way via text or call. Very convenient. The repairs were excellent. There was a delay of a day, and I was informed in a timely manner.

Ty
Review №4

Great experience! We have worked w them many times. Front office staff is nice to our drivers. We source work out to each other as vendors. Jake in body does amazing work!Thanks a million to you allTyson’s Towing

Sh
Review №5

What a relief to finally find a company who does what they say they will do. My car was repaired in 3 days...amazing! Great job! Brad called me several times to let me know updates. Because they have a relationship with my Insurance company, the estimate and approval went quickly. I hope I never have need for them again, but if I do, Ill never go anywhere else. Thank you Caliber!

Su
Review №6

Caliber Collusion did an excellent job on my 2020 Chevrolet after another driver hit my car in the rear. There was $25,000 worth of damage and I was informed every step of the way!! I was able to look at my vehicle during the process and was truly amazed how it looked at the beginning to the end of the extensive repairs. I highly recommend Caliber Collision if you are ever in an accident!!

Jo
Review №7

Great service. Everyone there was knowledgeable and friendly. They had my repairs done on time and my truck looks great. Thank you Hopkins Caliber!

Da
Review №8

Came in for a quick estimate. Did not ha e an appointment but they still took me in and helped me.

Mr
Review №9

Very professional staff did a very good job, good communication. Thank you!

Ka
Review №10

I had a car accident and dreaded going into a car repair shop. My neighbor suggested that I check out Caliber Collision here in Hopkins, MN. They were very helpful and easy to work with from the beginning to the end of the process. The staff was pleasant to work with and everyone took the time to answer any questions I had. I was truly impressed with the finished repair and would definitely use them again, if needed.

Sc
Review №11

I went to Caliber for some advice on what to do about the dent in one of my quarter panels. Brad was extremely helpful and came outside to look at my vehicle, even though they were busy. He was very knowledgeable and answered every question I had. Thank you Caliber!

Do
Review №12

Very happy with the repair work, done on time as promised. I also liked receiving the text message updates thru out the process. Also the detailing on the inside was unexpected but much appreciated. Thank you!

Ma
Review №13

Front end collision damage was repaired. The areas they fixed look brand new. Really nice work. Weve had the car back for about a week now, with no issues.

Tr
Review №14

Everyone I dealt with that caliber was fantastic professional and very caring. I highly recommend that they did an amazing job on my vehicle!

N.
Review №15

Worst experience EVER!!! My car was hit in the rear quarter panel. Took it to Abra based off of insurance suggestion. My car had to go back TWO additional times and it still NEVER was fixed properly. Eventually mold grew throughout my car and I had to sell it. Of course, they said it wasnt their fault.

Wi
Review №16

Brought in my truck for repair of hail damage on Wednesday @ 8 AM. It was ready on Thursday by 5 PM. Engine hood and several other locations. No evidence at all that I was outdoors during the storm. Convenient, considerate, and on time. I could only ask for a free pizza for it to have been any better.

ma
Review №17

Tim and the team were up to the task. Offered good alternatives for items that were not part of my insurance claim. I came away believing it was an honest business to work with. Very happy with the results.

Ka
Review №18

I was very satisfied with the service from Caliber in Hopkins. Brad L. did a great job of communicating with me throughout the repair process.

Ja
Review №19

Excellent work and results.

ke
Review №20

Great place! Had to get my front bumper fixed last second before my trip down to Dallas and they took me in right away. Very clean facility, and received great customer service from Paul, Brad, and Steve. They even vacuumed and washed my car! They definitely take care of you here!!

Ke
Review №21

Excellent work, willing to go the extra mile to help reduce costs

Mi
Review №22

I went to Hopkins Caliber location after hitting tree branches causing damage to my vehicle. I had a very positive experience. This week, I had a different vehicle with some damage. I immediately made an appointment at Caliber. My experience again was top-notch. I definitely recommend Caliber. I trust them!

M
Review №23

Great work, great service!

Sh
Review №24

My car has been making a noise from the rear area whenever i back up. ..it was light but continues to get louder...almost sounds like a train backing up. I hadnt been driving my car much up until the past few days. I plan on taking it back in as soon as they open this morning. This will be my 2nd time taking it back. The 1st time i had to take it back because a rear panel behind the bumper fell and was all but dragging the ground.😱

Ke
Review №25

I went to get a quote for a big scratch and they were honest in saying I dont need to get it fixed, and willingly did what they could to buff it out on the spot without charging me. Will definitely go back in the future for their wonderful customer service!

Me
Review №26

Fabulous team that consistently goes above and beyond!

Li
Review №27

Great communication!

Br
Review №28

I recently had an insurance covered minor car repair as a direct and proximate result of my own negligence performed by the Hopkins office of Caliber Collision. I unconditionally and unqualifiedly recommend Caliber Collision. The repair, together with their attention to customers, i.e., Tim C. was without a doubt the best service person Ive ever done business with, were top shelf. Honest personnel, fair pricing and excellent/quality work. Thank you

Le
Review №29

If u r going to hit something ~ like a deer🦌or an errant post, or perhaps an actual car instead of a snow bank because of ice ~ then imo THIS particular auto body shop is the very BEST one with the VERY BEST service I have yet experienced! And they even pretend quite well to follow our demunist governors demands of mask wearing bs😷knowing FULL WELL this nonsensical tyrannical edict will soon pass as a minor footnote in our GREAT THRIVING NATION🇺🇸for years to come in which service is what this auto body shop is ALL about🎶

Ke
Review №30

They were very professional and worked with my insurance to repair my car after a rear end collision accident when I was stopped at a red light. They addressed all my concerns and repaired my car back to its former glory. They even worked on my aftermarket parts I have installed in the vehicle. Will go back if I ever need repairs again, fingers crossed I dont need to though.

Je
Review №31

The estimator was super nice and very helpful!!!

ne
Review №32

Had a repair through an insurance claim that was a rather big job. It took quite some time but I was well informed. I used their text update system that seemed to be premature on the updates so eventually I opted out and asked for regular phone call updates. I went back to have the engine checked for an issue but it ended up being unrelated to their work but they were glad to help and check the issue I was having anyway.

Ed
Review №33

Caliber Collision installed a new armrest in our Subaru Crosstrek on a moments notice. Friendly and fast service. Highly recommended!

Ca
Review №34

Quick and easy hail damage estimate.

kr
Review №35

Thanks Tim and staff!!!! Smooth and easy transition☺️ Would definitely recommend them!!???

Ka
Review №36

Great service. Professional and friendly.

Ka
Review №37

Great place to get your car repaired. They did a wonderful job and went above and beyond. I am from a small town and wasn’t sure what kind of service I would get up here. I am very impressed with everyone that helped me.

Co
Review №38

I had a great experience at Abra! The staff were all extremely helpful and I got regular updates regarding my vehicle. I would certainly recommend to anyone!

Jo
Review №39

My truck was sent to this shop after being t-boned. Initial quote was 15 days labor, it took 41 days for me to get my vehicle back. Once I did, the window on the side where the impact happened does not work.People there are professional and courteous, but I dont believe they have the ability to do a proper job.

Mi
Review №40

This place is garbage just went in to get a quote and the lady was so rude didn’t even look at me from her computer and never seemed interested to help. Told me I could get a quote on Thursday. Yep no thanks rude service not getting my business.

Br
Review №41

These guys are great

Ha
Review №42

I have used Abra for 2 different repairs. One a year ago for a small fender bender that I paid out of pocket. I was really surprised that repair cost under $200. The second was my sons vehicle after a small accident, that was paid by the liability insurance company. Both repairs were done well, great communication, timely, and coordinated well with insurance and rental vehicles. Thanks to the staff at Abra.

Lu
Review №43

I dropped off my mothers car on a Sunday, I was told that it would take 5 days to finish the repair and that my mother would receive her vehicle back that following Friday. It’s been 8 days since my mother received her car and when I called to speak to someone about the issue there was a disrespectful receptionist who got attitude with me because I wanted to speak to someone that would give me valid information. Tsk some service they are providing here.

Jo
Review №44

Not sure why car is taking soo long.Im the customer. Seems to be a little bit of an additude there. Picked up on it right away.Excuses get you so far. Then you must produce the product. My car.Wouldnt take it there again.

Cj
Review №45

Fixed my car like new! Even completed it a few days ahead of schedule! Great staff who keep you informed!

Da
Review №46

A deer ran into the side of my truck. Abra did a great job and found additional damage I was unaware of. They fixed it all, and did it on time and even cleaned the inside. The truck looks new again.

Bi
Review №47

Excellent experience!

Al
Review №48

I went there for an estimate and was told they were busy was asked to come back the next day. Not very friendly. I ended up going to a shop down the road who gladly did an estimate.Not what I call good customer service.

JP
Review №49

Great place to get your car repaired.

Je
Review №50

Exceeded my expectations

mn
Review №51

Extremely satisfied with results.

Er
Review №52

I brought my vehicle in for a damaged bumper. It took over 10 days to get it fixed and every time they told me it would be ready, Id get a call that they hadnt even put the bumper on yet. I will never take my vehicle there again.

C
Review №53

If you’re not white avoid this place. The front desk person is racist and unfriendly towards people of color. Enough said.

Information
8 Photos
53 Comments
4 Rating
  • Address:4713 Shady Oak Rd, Minnetonka, MN 55343, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/hopkins
  • Phone:+1 952-932-0882
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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