I had a overnight delivery but they didnt delivered to my home address and said some reason that their system showing my zip code 55423 as a Minneapolis. Even though I am living in Richfield. And they suggested me to come and pick up form shipping center. I have waited 1 hour and they said that my medicine is with some driver and I have to wait until he comes. What the dirty service you guys are doing. Why the agent is keeping our medicine if he cant deliver it.I dont know what is the meaning of paying extra dollar for overnight delivery?Atlast they get my package and the front desk guy is yelling us. They were saying why you ship medicine in FedEx why cant you buy from Walgreen ? We didnt went there for his idiotic advice.First please teach them good manner and ethics.
They generally are very efficient. Usually there is someone in back to come up front and help to expedite things. They are much faster than UPS.
Paid money for overnight delivery and the shipment was not delivered saying that address is wrong which is pure lie. Another shipment was delivered at the same address. The driver didnt even attempt delivery. They are simply changing the status. Why we have to pay extra money for something they cannot fulfill.
Harold was a life saver helping me ship an oversized package across the country. Friendly, helpful and efficient. Thanks, Harold!
Howard was incredibly helpful, I came in with two many boxes, too few return labels.. and somehow we figured it out pretty quickly. Thanks, Howard!!
Super helpful staff. They helped me figure out some complicated shipping while I was only in town for a couple of days. Oversize/overweight shipping is just next door. You can ship anything here to anywhere and the staff will be happy to help.
Staff very helpful very out of the way.
Got visit with my old pal Karen Johnson,the Best CSA ever!. then Jumpseated back to MEM.
Easy access, friendly staff, our reptile packaging was waiting for us and handled gently by staff
Much better than trying to pick up from ups. Was in and out in 5 minutes
I come to Cargo Rd five days a week, Mon through Fri to pick up parcels for my work. Staff is always very courteous, friendly and helpful. They always have my parcels ready for me when I arrive, which saves me time and makes my day much easier. Excellent service! thank you.
I heard about bad reviews... But I went in and the service was so easy and painless and they were so helpful !
Google maps doesnt bring you to this location you have to drive around a bit to find it
Really good experience shipping from there today, as always.Harold was very helpful.So appreciated!
The staff at FedEx was very professional. They tracked my package and found it quick. No waiting no fuss. Parking was free.
The staff there are very helpful! They made my day today by putting my passport into the envelope while their flight was leaving. I know that is a mission impossible, but they made it! Sorry I forgot to ask your name, but thank you so so so much!
Right on time, Andy Bowen was a great help
Harold was very attentive with our package. Thank goodness he was there to lift the 65 pound box! Thanks so much!!
Karen and others are so friendly and helpful at this location. I have always had the best experiences at FedEx. Karen, in particular, is a gem. Very knowledgeable too.
Fedex perfect and easy to get to
Easy to get business done.
Wow !! In and out, very friendly service. I was amazed at how fast my package was retrieved for me. Easy!!!!! Thank you 5☆
Everyone is always pleasant and helpful. Even funny! Have had great service Each and Every time Ive used them. Such a great company! Thank you to all who work there and care for my packages!
Julie was great. I had the wrong address on a package I shipped yesterday and she was able to catch it and correct it.. Thank You sooooooo much!!!
I was picking up a package and Karen helped me. Her badge said Johnsonzach on it but I’m not sure if that was her last name. She was the most personable, helpful person you could ask for. There were multiple people waiting and she finished her break early to go out of her way to help everyone. She was extremely kind and caring; top notch service no doubt. Give her a raise!!!!
Despite a mix up with my package (not a big deal) Im giving 5 stars for one employee in particular. Ronald is a stellar gentleman and very friendly. He went out of his way to try to reroute my package to a more convenient facility for me to pick up after a missed delivery sent my package almost an hour out of my way. When my package ended up in transit instead of being held at said facility, he personally called me minutes after I received the notification email. Overall, Ronald made my experience with Fedex pleasant and expedient despite minor setbacks.
Very helpful and friendly staff
Just picked up a package, and Leon behind the counter was so friendly! Thanks!
Here for work
My experience at the FedEx center was awesome.....the lady who helped me was outstanding, she went totally out of her way, above what was required to help me....she was totally outstanding!
Amazing customer service today from Julie! I had driven an hour from Wisconsin to ship 400 ounces of milk to be processed for premature babies. In my hurry to get the shipment packaged in the cooler properly I left the prepaid shipping label AT HOME! This time sensitive shipment would all be thrown if it wasn’t able to get out in time. Countless hours of work for nothing. Wonderful angel women Julie helped me use a photo I had saved of the shipping label to get this on its way ASAP. She Allowed me to forward the picture to her email and was able to print from there. Cannot write enough how helpful this was going above and beyond. Writing this I feel does not do justice what she has done.
They made it super easy to ship internationally at the drop of a hat. And even recommended a cheaper option. I love honesty.
Great place to sent stuff
Amazing and Friendly people. The reason I like working at Fedex because of the people I worked with.
Julie is so amazing! The staff in general here are very kind, helpful, and knowledgable.
Karen was a big help tonight at MSP, great job!
4 trips to have a package sent to me from the airport 4 hours of my time employees didnt know the companys policies and would not let me pay in cash had to open up an account and leave my credit card on an open account Fed Ex needs to change there policies about this and I had to have 3 forms of ID
Friendly, knowledgeable staff and fantastic service. They were professional and fast and very helpful.
Pretty fast. Quiet place so its worth the drive.
They recognize you as soon as you walkin..I love going there!
Wonderful store. Quick and helpful staff!
Great customer service.
They charged us twice, for the same package . be careful!!
Bought fedex 2 day, spent the money for it to come 5 business days later what a joke of service, had been sitting at this facility for 3 days of the 5 what did you guys do with the package play hockey?
Friendly and great customer service! They are great to work with!
Ship stuff here. its at the airport.
Great I work there.
Wonderful facility wonderful gal who helped me
My experience at this place is good because of the customer service and friendly workers that are there.
Very helpful people work here
Its great to have a location where you can drop off packages for expess overnight late in the day when necessay.With that said, I called the 800 number on the Google map listing to simply find out the last drop-off time for an Express package, which should have been a 30 second call, however I was dispatched to a general call center who could not find the store or answer my question so I was put on hold for 5 minutes before the call was dropped.Whats with not having a phone number that patches me through to the actual store when I press 9 like every other FedEx store that I have Googled and called.I still don not know what the dropoff deadline is!!!!! Rediculous.
Thank you for the damaged package.
Best option for when it absolutely has to be there overnight!
Located at the airport on southwest corner of airport. Is right next to runway.
I sent an urgent ducument to El Salvador. It was guaranteed to be delivered in five days maximum. On day eight it was still in an office undelivered. I had to send someone to pick it up in person at a location that wasnt FedEx, but a courier service that claimed they had given no guarantees. $94 was not refunded.
Great customer service
Great customer service
Great place to ship FedEx!
My husband works here
I was mad thinking they lost my package i addressed it wrong .. My bad
Very quick and helpful
Great place
The place for your airline employee shipping
For any packages
They always help if you have a question & it ships every time. :)
Lost our skids!!!
Quick
FedEx #1
This place is too lazy to make delivery.
Relax, its FedEx
The worst thing they brought me was my dirty and wet package. There is no education. These shitty people, I never use that service again. Thank you for nothing.