Hehe I’m so happy me phone looks so pretty!!Staff was very friendly, and professional. The store was clean. Highly recommend you go in!
Despite the wait being fairly long the work they did itself is high quality. Despite complaining about the wait time, I dont hold that against them. The quality of work is all Im basing this review on because thats all that matters.
I made an appointment as a part of the Verizon extended warranty program. I received a confirmation email from ubreakifix. I called the morning of to confirm the location was correct for my appointment and was not told my appointment was meaningless. I took off work and arrived at the appointment time to a line of eight people and was told they dont honor appointments. I would need to wait in line and leave my phone with them for repairs. Major glitch in their process that needs to be fixed.
Replaced my screen in no time. Super clean store. Staff was great. A++
After spending three days with Verizon customer service, I ended up bringing my phone into uBreakiFix. They efficiently diagnosed the problem, which included a glass replacement as well as some work on the iOS.I collected my phone a couple hours later and couldn’t be happier.Thank you so much!
If you need an expert driven, non-intimidating, easy going place to have your cell phone repaired? Even if the outcome of the issue seems bleak & youll be without your lifeline to your world?No worries! uBiF on Lake St in Uptown Minneapolis has your back!!! Oh and did I mention how lighting fast they are? Same day service & within hours of drop off!
Needed my old Samsung 10.1 tablet reimaged and they did so for nothing as they considered it part of there free diagnosis. I would have given them 5 stars except for the ugly fact that they are on West Lake St and getting to them in a timely manner is impossible due to traffic. But my visit was pleasant and they were technically talented, technically.
Noticed my Pixel 2 phone was getting swollen, brought it in and they changed the battery same day. It looked brand new afterwards and now the charge lasts so much longer! I did a little research online and apparently the pixel screens are very thin, making it really hard to do repairs without damaging the screen. I really appreciate the great job the guy did!
The communication was outstanding and the repair quality was top notch. My phone was very new at the time and there was trouble getting the parts but they communicated well through the whole thing and took excellent care of me and my phone. I highly recommend ubreakifix.
UBreakIfix is my go-to when I need to get electronics fixed. They are knowledgeable about a wide variety of devices and provide free diagnostics. Prices are reasonable, especially for the level of service.
Great customer service and knowledgeable staff. Prices were reasonable.
They seemed unaware of how to communicate with Verizon about my battery replacement. Didnt seem to know that I had an appointment scheduled with verizon. Open the doors at 10:25 instead of 10:00 a.m., did not have my part. Condescending conversations and not pro consumer. When part did arrive, and they service my phone all went well and the conversation was more normal
Charged me 50% of anywhere else, with faster service, amicable and perfectly lovely employees, and deals for further service. Have not been happier with anyone else to date. Cannot suggest more.
Quick turnaround. Quality work.
SO lucky I found these guys! They really helped me out of a sticky situation.
Great service, the staff are very helpful and inform you on everything you need to know.
Needed my phone screen replaced they did it in under 3hours. Very easy to talk to and responsive.
Kept the phone for one week and returned in worst shape. Went with audio issue and walked out with a dead phone. Sad!
Fixed my iPhone 11 screen as promised for less than others and timely. UBIF rocks!!
They call to confirm appt - ask about the specific repair. Then informed us to delay until they had the part in. I went in today. They said it was a 3rd party call center that called and they had no responsibility for it. No parts, etc. It was an IPhone X Max. Common screen.
The people at Verizon and Asurion did a very poor job regarding my warranty repair explanation and scheduling. UBreakiFix was where I finally went after much frustration. They explained my options better and successfully repaired my phone.
Thanks so much for taking care of my phone. The screen is back to its once pristine beauty.
This place is a must. Guys were fixing phones left and right, got my phone done same day,, A+ employees, A+ price, and A+ quality. Thank you!!
Fixed my pixel 5 in two hours and it looks good as new. Id go back without hesitation.
Very fast service. Responded within minutes of the online estimate.
My phone fell on concrete and shattered the screen. $220 later, and my phone feels like new.
Good costumer service
I went in for a camera issue covered under Google warranty. I dropped it off and about 2 hours later I got a call telling me what the issue was and how it was resolved. It was quick and professional service. Will definitely come back.
Did an EXCELLENT job replacing my screen. A+
Really happy with how welcoming the atmosphere was and how quick everything went. Took no time at all for the repairs to be done in comparison to other repair shops. Overall very good experience, actually hope I break something just so I can come back.
They fixed my IPhone 11 Pro Max faster than the hour I was quoted. The staff is very friendly and knowledgeable. Great service A++
I had a laptop of mine where the screws werent working as they were supposed to be. I went in and ask for help and additional details on what I could do. They were able to provide feedback and options on what I could do as well as offered to fix it. They had done a great job so far.
The guys here are amazing. fixed my MacBook within hours and sent me a text to let me know right away. best place in uptown for repairs of phones & computers.
I rely on my iPhone for so much! When I learned my battery had been significantly degraded and needed immediate replacement, I called my local Verizon store (where I bought the phone) for help. But they don’t replace batteries and referred me here. What a pleasure 😊 uBreakiFix was great to work with: Helpful when I called with a number of questions, provided travel directions, fixed the phone within the estimated timeframe, and phone worked great when I got it back. Plus, on-street parking right in front, friendly staff, AND they identified one other potential repair to consider but didn’t pressure me about it or try to up sell me. I would definitely give this business my business again. Thanks, uBreakiFix!
Corey was a delight to work with. He fixed my IPhone XR quickly. Very polite and respectful. Some of the best customer service I’ve ever received. Can’t say enough, if you have anything that needs fixed bring it here too these experts.
Replaced my pixel screen same day. Quality work at a good price. I would go back without hesitation.
My IPhone wasn’t working anymore needed a screen and battery got it back within the hour I was quoted and using my phone now is like it’s almost new 🤗
They fixed my charger port even though I only paid for a screen repair
I travel for work and my phone stop charging. Went in to get it fix within 2 hrs I got a called to pick my phone up. Great customer service!!
Very timely and great work. They were able to give me a clear estimate in time but it would take to get my phone repaired and even exceeded those expectations
I had my Pixel 4 XL fixed here it’s still working wonderful; I also brought my Husbands Note 10 in 2 weeks ago and it’s working great. If you have a phone you need fixed don’t hesitate to bring it to these guys, very knowledgeable and really good at fixing phones with same day service.
This is an amazing uBreakiFix store. The owner and the employees are some of the best techicians out there and can do just about any cell phone repair needed. Need an iPhone repair, have a cracked cell phone screen, need a batter replacement, this is where you want to go.
Very poor communication and follow-up from this store (uptown, Lake St Minneapolis) Details: I took my IPhone in and Corey helped me. I indicated email was best way to communicate as this store now had my cell phone. The next day I received an email assessment, and I replied with a question. Once, twice, three emails back to this location and literally no responseWhy would a business ask you how to communicate, secure the answer, then fail to respond using that method? Especially since they are holding my only means of cell or text. Since I don’t have a landline, I needed them to email. No response 3 attempts, so now I have to drive back down there to get an answer wasting big amounts of time in an effort to get my cell phone repaired.
Good at what they do. Easy going people to get things done.
Great service and really fast! Ryan was professional and fixed my phone in no time! Prices were reasonable and I have my phone for the weekend!
Outstanding service, they fixed my iPhone 7 in about 20 minutes. I would highly recommend using them as the phone looks great! I would come back again.
Great service, they fixed my iPhone 11 in about 30 minutes. Adam was very helpful and we even talked about fixing my drone. Sounds like they fix anything and I highly recommend them to friends and family!
Fantastic service, after shopping around these guys were the best price and quick turn around time too! My iphone 6s+ needed a new screen and they did a wonderful job, it looks brand new! 10/10 would recommend.
They fixed my unusable screen on the S10+ in 2 hours! Great service, and it looks like new.
Very friendly staff, gave me great customer service very happy with IPad; its like new again.
Very knowledgeable staff. They’re fix it wizards, bring any tablet or phone here and you’ll be very satisfied.
The price quoted for a battery replacement was $79 when I made the appointment, but $129 when I got there (the parts are getting harder to find). Otherwise the service was fine.
My phone was fixed same day and at a great value. Highly recommend UbreakIfix.
B.J. has always been super professional and a real pleasure to work with. We highly recommend him and his companies.
Great customer service fast repair and cheap
Great service. Fixed my cracked screen quickly and affordably. Highly recommend!
Thank you for the fantastic service! Adam fixed my phone faster than promised and even hooked me up with a discounted tempered glass screen protector.
They fixed my Dell 3180 Chromebook that I used for school. Great customer service!
I was having trouble with my phone and didnt know what was the problem. Ubreakifix give me a free check-up and theyhelp fix my phone for me.
Great job on my iPhone repair! I will go back and let them fix my MacBook next! Great guys and great service.
These guys are master craftsman, they had my destroyed iPhone looking like new within 30 minutes! The apple store down the street was closed because of Covid19 so I wasnt sure how to fix my problem.However these guys just opened up and got my repair done, problem solved. I will be taking my iPad in next. Thanks!
I brought in my laptop to be fixed; and they were polite, quick, and effective at their job.
Great prices and quickest repair Ive ever had. Highly recommend!
Great speed and very polite. My phone works good as new!! Thanks guys!!
This place and the people do great work
Great Customer service and solid repair work! 👍
Wasnt able to get the phone fixed without costly repairs but they troubleshot it to figure out was exactly was wrong and didnt charge me for it.
Ryan fixed my Pixel 3a quickly and professionally. I will bring any future repairs here.
Very professional talented and prompt service
Ryan fixed my IPhone and I couldnt be happier; I had water damage and completely cracked screen. Its like a brand new phone, you would never know my screen was broken now.
They fixed my Samsung to where it was good as new great service thanks guys
My phone was not working quite right they flashed it and now it works great thank you
Same day, great service, and works great.
Ryan was knowledgeable and super helpful! Ill be back with any future needed repairs!
Quick, professional and clean.
They resolved the issues on my iphone and were very professional about it.
Excellent customer service, Adam was very helpful in repairing my iPhone X. My iPhone is now up and running and I could not be happier. I will take my iPad and my Macbook to Ubreakifix to repair.
Hung was awesome!!! Love this place
Adam did a awesome job one my computer
I suggest these guys for any repairs you need done.
Work is very professional at repairing phones
Nice service and the guy is very professional.
Nice place good customer services
If you need an Iphone fixed, this is the place to come to.
Best customer service in town!
Came in with a couple of questions and got them answered.
Amazing experience!
Great pricing and knowledge!
Great service and friendly employees
This location not open or answering phones during advertised open hours
Awesome customer service
Great customer service
Very professional and answered all my questions
Very professional.
Very professional and friendly.
Good
Nice helpful