Great service. Integrity. Honest. They will tell you what is wrong with your car, and what is NOT wrong. No padding. No overselling. Also very good explanations of the problem, so anyone, familiar with car care or not, can understand. Finding a mechanic you can trust is like finding a good physician. You want to maintain the relationship. I highly recommend Starr Auto.
Small family owned business that actually cares about their customers. Prices are very reasonable. Ive taken my cars there for the past fifteen years, and will continue to do so. Superb service..K. Needham
Integrity, reliable & the best service team.
Absolutely trust Starr with your maintenance needs! I appreciate so much that Jerry always explains what needs to be done to my car and how urgently. He even shows me parts and how they work so that I can actually learn something. I also feel that somehow, even though they’re busy, I always get my car fixed quickly. I keep moving farther and farther away from their shop, but I’m still going to them because they are not only honest but also affordable.
Always a great experience. Always confident Im not getting overcharged or being talked down to. Best auto shop Ive ever been to in my life.
Friendly, kind, helpful and best of all they figured out what was wrong with my car and fixed it in the most cost effective way!
Great customer service!
I came to Starr after many of my neighbors recommended this family owned shop. Super quick diagnosis and repairs. Good prices and good people. Bring your car, you will be happy!
Dealership told my daughter it was the main rear seal and would be probably$1200. Starr said it was the oil pressure switch and did the associated repairs for $450. Always honest. In the past on other vehicles I have brought them they have turned me away because the issue was under recall and the dealer would replace it for free rather than me paying him.
Always thorough, conscientious, and friendly this shop can be trusted to provide reasonably priced routine maintenance services and high quality problem solving for your auto repair needs. Like a good doctor the mechanics and customer service people here listen carefully, answer all your questions and make sure you understand your options before you decide to spend your money.
Im a chick in my mid 20s who just got my first car, a 2002 junky runner. I have no clue about car maintenence and was wary of auto shops giving me the runaround (because honestly, Im way over my head and wouldnt know the difference). I called yesterday in a little bit of a panic and described the issues and repairs I had done over the span of 2 months. He confirmed my thoughts and I went to drive to over.My car died on the way, and I used their tow guy they recommend and that was a cheap and speedy experience as well, my car was dropped off just before Starrs closing time.I called this morning and the issue was already diagnosed and I was given a reasonable quote. I am excited to pick it up later today, and will be back for any other issues that are bound to arise.Thanks for taking such good care of my junker !
First time customer referred by a friend. Really great service! The night-time drop off process was so easy, and I wrote a note explaining my car problems. The next day Jerry called me and gave feedback line by line on each thing. He gave me an honest assessment of what was worth fixing and what wasnt (I have a very old car). In the end, I spent much less than I was prepared to based on experiences with other mechanics and just fixed one of the issues (power steering). My car is driving amazing now and Im so happy!
Weve gone to Starr for 20 years. Solid work done with integrity. I recommend them to anyone looking for an auto mechanic, without reservation.
They do their best to get you back on the road. They don’t crank on your other parts or try any other way to rip you off. Honest service and very low prices.
Starr automotive is a great place to go if you need your car worked on. They are honest and they dont charge an arm and a leg!!
I have been a Starr Automotive customer for 25+ years. Probably have had six vehicles serviced over this time. My experience with Starr Auto, Jerry the owner, and his team members has always been five stars. They always go the extra mile and never put the brakes on quality. Many times, I have gone in for a consultation on work a vehicle may require. Always, Jerry offers a thorough, knowledgeable, and patient professional opinion. Sometimes his detailed assessment ends with, you really dont need to have anything done yet. Quality work, honest and fair. Five Starr Auto.
Great service & family owned business.
Great service. Fair prices.
We have been going here for nearly 10 years and even when we moved farther away continue to go there for the honest, excellent service on our cars along with almost every fix being done in 1 business day. They have also given great advice on purchasing/selling cars and do so with taking the time to explain whats going on to those of us who arent car experts. Great place, highly recommend.
Honest and excellent, speedy turn around time!
My steering wheel started to shimmy after the last snowstorm. On line search suggested bad tie rods. But Sean at Starr Automotive saw the snow packed into the passenger side wheel wells and said the shimmying will probably stop if I clean that out. He was right. Cost me nothing. But if Id gone somewhere else, you can bet it wouldve been hundreds in repairs. Thank you Sean!
The best in town. Super friendly and full of integrity! 👍
The best customer service. Fast friendly and affordable
Simply excellent. Honest, prompt, thorough, competent--in short, everything you hope to, but seldom, find in an auto mechanic shop.I refer them to everyone who ever brings up the subject of auto repair. They live in the neighborhood, and are the best sort of buy local.I could not recommend them more highly. They are the best.
Been going there for almost 20 years. Best and most honest and trustworthy mechanic in the twin cities!
I moved here to Minneapolis a while ago, and one of the first things I learned from my neighbors was that the best place in our neighborhood for car care was Starr Auto on E. Lake. For 2.5 years now they have proved to me to be the best car repair and maintenance place Ive ever been to. Always accommodating, friendly, flexible, efficient, thorough. Everything is explained, and they make sure you understand----communication is outstanding, in other words. I feel very fortunate to have them taking care of my cars.
Every time my husband and I take our car here we are blown away by the customer service and pricing. The cost of whatever service we have done is always about half of what I expect it to be (I guess I just expect to be ripped off), and the service is always above and beyond expectations in both quality and speed.
I went to Starr after the death of my father to get his car looked at - both to determine the shape of the vehicle and to see if it was worth assuming the loan on.The staff was very helpful, honest, and kind, gave me precisely the direct advice I was hoping for, and was a really good deal for what I felt I received from them.Were I living near to Starr I would keep them as my main mechanics. Great business, smart folks.
Love this place! I wont take mr cars anywhere else
I am a Starr Automotive customer for life! My car was acting funny after being stuck in the snow several times in the April 2018 snow storm. I took it in to have them look at it. I just had too much snow in the wheel wells! They cleaned them out at no charge to me! I have taken my car there in the past and they have always been very reasonable and honest. It is small gestures that this that make me loyal and keep me coming back. I highly recommend them to everyone!
Ive been taking my car to Starr for over two years and I have always had a wonderful experience. Their staff is very knowledgeable, trustworthy and kind, and they always go above and beyond to fix whatever problem I have in a timely manner and at a very reasonable price. I have recommended Starr to many friends and coworkers, and will continue to rave about their service,
Jerry, Zach and the rest of the crew are fantastic. Honest, trustworthy people. This is the only place I trust with my vehicles.
Ive been taking my car to Starr for over two years now and am always impressed with their service. They give a detailed explanation of potential repairs, as well as recommendations on when to address them and when they can wait, and their pricing is always fair. This is a great shop!
These guys are always so helpful and honest. I always take my car here, they patiently and respectfully explain whats going on and go over my options. They never try and upsell me either. Highly recommended!
Ive been taking my cars to Jerry for over 20 years, and have referred at least 50 people his way over the years. Let me make this simple - Hes HONEST, GOOD and TIMELY! He isnt cheap, but would you want him to not get paid for his great work, great customer service and incredible honesty (will NOT put unnecessary parts/time into your job!). One of the joys of my time here in South Minneapolis is having a great, trustworthy mechanic that I can have 100% confidence in! GO TO STARR AUTO!!
Five Starrs! We have always had a great experience, from small repairs and oil changes to the big ones -- including a complete replacement of the transmission in our van! Never a problem along the way -- Starr is always professional and communicative and absolutely the best!
My car didnt start and I brought in the car with anticipation that the starter will need to be replaced. It turn out to be lose wires by the starter saving me a lot of money. They could have easily charged me for the starter as there is no way i would know, but they chose to be honest and now i am their client for life:) All of the other experiences with them has been exception. They are honest, professional and do exceptional work.Margots
Best shop in town
Honest. Straightforward. Theyll tell you what needs to be repaired and wont swindle you. After 15 years, Im still impressed.
I have never had a bad experience at Starr. They always get the problem fixed the first time and they do it for a very fair price! I recommend Starr to all of my friends and family.
Honest mechanics! Quick, quality service. Will be keeping them on my favorites.
Ive been going to Starr Auto for at least 20 + years very honest mechanics and great priced!
Outstanding service every time!Ive lived in the Twin Cities since 2001, and within two blocks of these guys for most of that time, but we just found them recently. I regret that we didnt try them first, because I dont remember the last time I felt such trust for a service station. They have been scrupulous about telling us when we did not need repairs, or that the repair would cost more than was reasonable, given the age of the car.On the other side of it, Ive always been satisfied with the work they *did* do, and the prices have always been extremely reasonable. They clearly stand by their motto of An honest repair at a fair price, which is why theyll have my business for as long as I live within reasonable driving distance of their shop.Jerry, I dont suppose we could persuade you to franchise your operation and mission statement, could I? We need more like you.
Wonderful service, great price and very trustworthyVery impressed with how caring they seemed to be with doing repairs right
I am very critical about who works on my vehicles, especially growing up having to learn how to do the basics like change oil, change and jump a battery, change a tire. I have done more extreme repairs on vehicles in the past so I know enough to describe a problem and have an idea about what I am being told. That being said, between my husband and I we have been bringing our vehicles to Jerry at Starr for over 20 years. Jerry has told me when I can do a repair and how much it would cost for them to do it. I trust them with my life as one does when they rely on a mechanic, many friends have reaped the rewards of getting service done at Starr, you should too!
Absolutely the best mechanics in the twin cities. Will not rip you off
Jerry and his team of All Starrs are great. Honest and straight forward. Fixed my car for a LOT less than dealer wanted and I appreciate that!! I will be bringing my car back for routine maintanence from now on....THANKS Jerry!
How good was their work? Its hard to say. Back in late 2013, I had the camshaft seals, crank seal, and valve cover gaskets replaced on my NB Miata. Two years later, and *all* of them were leaking oil.Now, its certainly possible that all of these parts were defective -- life happens! -- but having to stomach a $775 repair (about $700 initially), just two years later, is pretty painful. Double so for parts that rarely fail and usually have a long lifetime.That said, the customer service was great and they were friendly and easy to work with. But its not worth the risk (to me) to have them service the car again.
Professional service Done right the 1st time.
Good, honest, quick service. I take all my cars there.
Jerry and wife are the love of my lifeany any any time i need car helpthey listen work fix solve and at a fair pricehonest and true i love youtwenty years of great service......family of old car drivers....
My favorite. My cars favorite. Its a win-win!
Our family has had multiple vehicles serviced at Starr Automotive over the past several years. We have been consistently impressed by their honesty and the quality of the work they do for a very fair price.
I am speechless. Honest, priced right, and good work! Perfect!
Honest, reliable, and friendly. Couldnt ask for more!
Great service, I love this place, Starr automotive has a customer forever.
Nice personal service
These guys are awesome.
They are prompt and knowledgeable.
Friendly, knowledgeable service
Prompt, reliable, and great service!