The workmanship is okay, but the customer service is POOR! I live out of state and was agreeable to paying a significant daily charge while I made arrangements for long term storage. That said, I paid the actual repair bill promptly, but they were actual jerks about picking up the car despite the ludicrous daily charge I agreed to. I think they believe theyre good communicators, but weeks passed while they were doing the work when I heard nothing. Good workmanship isnt that hard to find... I would consider looking elsewhere for better service.
Friendly grat at what they do just an all around good place to deal with!
Great quick service on checking cylinder heads same day service and very helpful
Very helpful just over the phone and informative very quickly. They seem to know what they’re doing.
Best quality and best service! Ive worked with a few other local shops and wont go back. Wagamons does it all import and domestic and everyone is super helpful even with the dumb questions Im sure Ive asked😀Thanks Guys!
Called and ron was helpfull on the phone. I showed up just before close looking for an alignment dowel and they looked through there extra parts pile and found me one. They stayed after close helping me on a small and free item. Will use them again in the future.
I didnt actually get any work done by Wagamon but they were very helpful when I called and asked about potential fixes for my oil-consuming Honda Accord. I felt they were being honest and took the time to discuss potential root causes for the issue I was having.
Thanks guys. Noah was awesome. Great communication and could tell he cared.
Let’s talk about incredible customer service!!!My daughter attends school at the U of MN. Her car started having issues. She knew no one down there she could take the car to. Fearing she could be taken advantage of due to her age and lack of knowledge about cars, I called the auto shop our family uses in Duluth, Accurate Auto. They happily referred me to Wagamon Brothers. They said, “Wagamon Brothers are great mechanics and honest people. They’ll take care of your daughters car as if it was their daughter’s car...”Before I even had a chance to call Wagamon Brothers, they called me! They wanted to be sure my daughter and her car were in a safe place and wanted to know how they could help!!! WOW!!! I have no qualms giving them a 5 ⭐️ rating for this!! Thank you Wagamon Brothers for making my daughter and I feel valued as customers and even more so for assuring my daughter’s safety and for going above and beyond in quality customer service!!Sincerely~ Heidi Owens
Good folks with their fingers in a lot of automotive pies..
We have heads worked on, and the mechanics who install them say they do a good job. They are all very friendly.
Great place definitely experienced personal
They did an awesome job for me and my car.. I had the check engine light come on multiple times and was almost ready to trade in my car and get a new one.. However, they did not quit on me and continued to help me get it resolved.. They will receive all my business moving forward.
Excellent, they have been working with my son, chipping away at different things he has needed done on his car. Always friendly, always prompt. I can’t say enough, it’s near our home so that is a bonus. It’s just nice to have a place, that does everything, near by. Most importantly, TRUST, a trust has been built, I always know any vehicle we bring there will be taken care of, safely. Plus, Angie is great and fun to deal with!!!
If you want your engine block to be super messed up, well then this is your 5 star shop.
They got my 70 Buick running great They got my 70 Buick running great
I had Wagomen BRothers built a Pontiac 468 stroker that 3 other machine shops had done incorrectly costing me big $$ Wagomans engine is now 5 years old with 3 seasons of bracket racing and regular driving and it hasn’t had one issue. I see to many reviews of unhappy customers giving poor reviews because of their own negligence and get mad. Remember Your paying for quality machine work. If you buy a bunch of cheep internals from China and can’t properly set up a engine your going to have problems. If you want a 100k warranty on parts and machine buy a new OEM engine. If you want the regions best that has the experience to do everything from diesel to marine or custom set ups do what they suggest and let them handle it. I’m on my way to drop of two more performance marine engines most shops didn’t want anything to do with. Thank you Wagomen Brothers!!
Very nice staff were polite and helpful
The entire family of employees are so professional, polite, responsive, honest and skilled. Its like stepping back in time to an era when all of that mattered.
I was completely satisfied with the work they did on my vehicle. Costed me a lot more than I wanted to pay, it was a little over my budget. But they were able to get some of the parts for a fair price and tried not to make any money from them. They replaced some parts that would have been more costly down the road, had I waited until later. Overall, I was satisfied with the work and service. The contract person was really nice and professional. They even picked me up from my house when it was done, because I didnt have a way there. And that was really awesome. I would recommend this place to anyone who needs work done on their vehicle. The reason for the 4 stars is because of the cost, but it was worth it in the end.
I have brought my car to Wagamon Brothers a handful of times and have always been really happy with the work. They’re honest, friendly, the work is done quickly, and they’re reasonably priced. I’ve never had to worry about them selling me a service I don’t need like I have at other auto shops. I live about an hour away and still bring my car to them any time I have an issue. I can’t recommend them enough.
Very good. I had a voice in the project the whole time and it seems good so far, but Im still assembling.They did the machining on my engine block, crank, and cylinder head, some other related stuff, for my MGB project. Turns over by hand super smoothly, easy assembly, head looks amazing... Just seems right.
Wagamon replaced my engine a few months ago. Extremely professional and skilled. Just came in for my first oil change since the replacement. They really go above and beyond to make sure the car is in good shape and they do it with a smile.
Tried to send two messages on the website and didnt hear back from them.
Stay away they scammed me out of thousands had my car over 8 months paid 5500 for a engine rebuild they promised me 500 horse power brought it to a dyno test it only pushed 230hp. Excuse after excuse asked for my paperwork and they didnt have anyIdk how to reply to your comment but Ill just post a picture of my car Im sure youll remember screwing me over.You pulled a motor out of a junk yard that was used for a dirt track racing. When I brought it to a high tech performance for a dyno test and to fix what you guys couldnt finish they sent me pictures of how dirty and muddy it was inside the motorDoes this ring a bell?
Wagamon Brothers went above and beyond in their service! They came through in a pinch when we needed a boat engine and saved our 4th of July weekend! Their professional staff was great to work with, kept us informed through the process, and I would highly recommend their services!
I had my vehicle in for spark plugs to be replaced and in the process of replacing them Wagamon Brothers realized I had an updated throttle body gasket that I should get because of the better design. I appreciated them working on my vehicle quick, efficiently and looking out for my best interests as a customer. Thank you guys!! You’re the best —-Sean S
Great Company, I have called them many times asking for quotes or general building questions and they treated me like I was a long term customer. Never pressure to buy, which makes me want to give them my business. Its nice to have good people in our local shops!
Angie is the best, she is warm, friendly and makes you feel like family. Wagamon Brothers went above and beyond my expectations. They got my granddaughters car up and running when I lost hope of it ever being fixed. I highly recommend them!!
After 3 calls each with a promise of callbacks, I have received zero return contact from them. This is unprofessional and counter to the alleged great prior service I was told they offered for the vehicle we purchased.
They were great and easy to work with. Their staff were flexible and honest helping us to make the hard decisions when our van engine started making...the dreaded LOUD CLUNKING NOISE! They were extremely helpful. We would definitely come back to them in the future because of their honesty and willing to work with us!
Let me start off by saying when you’re in cylinder head building or machine shop type of work it is very common to not be able to satisfy customer needs and hence even more difficult to retain good reviews online. Personally I am a professional mechanic by trade and run my own shop, and these are the only guys I will use going forward. Machine work is pretty black-and-white, these guys give you every shade in between with their absolutely phenomenal service, attention to detail, and friendliness. That’s all great but I’ve stopped going to businesses that supply those things. The real kicker is these guys are experts. I’ll say it again, Experts.
Fantastic Experience!! Highly recommend Wagamon Brothers! Their technicians are first class experts. I took my car there for a second opinion on my engine. Another local auto place told me I needed a new engine. After Tom and his staff of technicians looked at my engine they told me I did not need a new engine! Only a water pump and a few miscellaneous other items. They were very professional and the cost was very reasonable. Wagamon Brothers saved my car! Also, Angie and Barb at the front desk are very kind, friendly and knowledgeable. Their customer service is superior and they care about all their clients. Come join the customer family at Wagamon Brothers! I did.
Great reputation. Its been a while since I needed an engine. When I need one down the road, I have no problem having them do the work.
This place is amazing. They gave an accurate quote of work over the phone and I was able to schedule an appointment very quickly. I will be going back when more work needs to be done for sure
I will not take my car anywhere else! Best shop I have ever been too! Friendly and helpful staff. Always affordable pricing for parts and labor. True and honest mechanics!
We brought our 09 Outback in a few weeks ago originally for head gasket replacement, and we are delighted about all the work they were able to do for us. We were actually referred here by our normal shop because they didnt have enough time and people to do a head gasket job, but they knew Wagamon Brothers would. We have a third-party extended warranty, and Wagamon worked adamantly to ensure everything that could be covered would be. We werent in dire need of having the car done right away, so we were happy to leave it there for any and all repairs it needed. We had almost $4,000 of repairs and maintenance, and we only had to pay about $900 of it - and not once did I have to hassle with the extended warranty company. They did everything for us. Their communication was great the whole time, and they even called to check on how everything was going a few days later when we had the car back. Everything is great with the car now, and were very grateful for our experience here.
Very good customer service. Truthful. Can trust what they say. Lower prices than others.All in all would reccomend
I have been treated very fairly at Wagamon Brothers. They have been very accommodating to meet my schedule needs. The work has been done properly, in a timely fashion at a fair price.It has been my mantra that when things go well, you can do business with anybody. It’s when something goes wrong that you find out who you are dealing with. I did have a problem that resulted in my car going back to the shop. Pat Wagamon made arrangements to have my car towed back to their shop. At no charge to me. The repairs were made with no questions. I payed only for the needed parts.The professional work & ethical standards at Wagamon are what has made me a very satisfied customer. I highly recommend them.
The people here are so helpful and caring. Great prices 👍 excellent service. I will be back.
Needed a re-manufactured engine and was referred to Wagamon Brothers by my local shop. Very smooth experience in scheduling, great communication during the work with completion at the promised time. A few minor glitches were immediately address when the car was picked up and I was impressed by the overall quality of the work done. Very satisfied and I am confident that Wagamon’s will stand behind their work. Would definitely recommend them to family and coworkers.
I have to say this place is hands down the best auto mechanic shop in the twin cities! Everyone there is amazing and they treat you like family! The work they do is always done to perfection! I have had nothing but great experiences with this shop and would never go to a different shop for any of my vehicles! Thank you all for being so professional and giving me a sense of confidence when I drop my vehicle off to get repaired!
Brought these people an old Dodge V8 engine, very dissatisfied. Dropped off beginning of December 2016 and just got back beginning of December 2017. I brought them the entire engine disassembled. Told them I wanted everything cleaned and engine returned assembled as a long block. $1800!!! I provided all of the parts as they are kind of hard to find. For 3 months they told me every week It will be completed by mid to late next week. I called every week and got the same run around. Finally I stopped calling. A few more weeks went by and I called to see if they were done and they said yes, its ready. Thanks for letting me know. When I went to pick it up they said here it is and showed me a short block. I asked where are my heads and they had to look around for them. I then asked where are the rest of my parts and it took a while to sort through their poorly kept inventory of peoples stuff. When found I saw that it was still as greasy as a year earlier when I dropped it off. I told them I wanted the stuff cleaned and I was not going to pay any more for it. Now I am getting ready to start the final assembly of the engine and I am just hoping all my parts are here and this thing will work. I see other people who give bad reviews and I am guessing Wagamon do not care. I got a recommendation to go here and I am not happy. My recommendation to every one else is find somewhere else to go for engine work.
I was referred to them by another boat dealership. They worked on my pontoon to replace the block. Great customer service and good people to work with. Angie, Jeff, Ron - all three were awesome.
The knowledge and kindness I experienced at Wagamon Brothers from everyone including Tom, Bill, Ryan, Clayton, Jeff, and Angie was precisely the sort of experience we all hope for.Four stars only because they let my vehicle sit for a week before working on it, and then never installed exhaust manifold gaskets - although they say they never do, which I’ve never heard of.Nevertheless, still satisfied overall, no question.Cheers to you all!
Fantastic job completely replacing the gas line on my car that still has a lot of life left in it. Saved me from having to prematurely junk it, as was recommended by another shop. They were courteous and the estimate they gave for the work was reliable. Well done. I would go back anytime.
Where is the front door? There are signs on the street but no indication as to where to enter the building. I wandered around the building for awhile before I was able to figure it out. Then I was told that they couldnt perform the repair I needed because the parts were unavailable, and I would have to replace the entire engine. I went home and called the dealership and they had all of the parts on hand. I realize they are busy, and probably just didnt want to do the job but no need to lie about it.
Very thorough! Seem very knowledgeable and they are kind and really take the time to explain what’s going on and what they’re testing in your car
I recently brought in my Subaru to get the head gasket replaced after the Subaru dealer recommended that I get it replaced through them. The dealers price was outrageous so I brought it in to Wagamon Bros. I later received a call from Wagamon Bros saying that after running several tests, they determined that I didnt need the head gasket replaced after all. I was blown away by their integrity and that they then didnt try to sell me something else that I didnt need done. In my experience, honesty like that is pretty rare in this industry so I will definitely be back if I need something done for my car.
My car needed to have its engine replaced as it was my only option. I was recommended this shop by a coworker and they did a fantastic job! I got my car back in a week and a half and they knew that because my car was an everyday car for me, they worked their fastest to get me my car back. They were all friendly and answered my questions. I highly recommend them!
Was recommended to this shop by another. Was told my engine was shot and Wagamons would be the one to troubleshoot/fix if possible. Had never dealt with them before....Their staff was very friendly, helpful, and very good at what they do. I am back on the road at a very reasonable price and 100% happy with their service. I would highly recommend
We work with Wagamons to maintain our fleet of company vehicles. They have always been helpful, prompt, courteous, and within the estimate. Should there ever be a change in the scope of work they immediately notify us and provide a thorough explanation of the additional work.
Well went back yesterday for a second visit in 1 month for a different issue and Im blown away by their genuine interest to help me out. Being a single women I sometimes feel that when I take my car to the mechanic in the past that they try and nickel and dime you since I dont know that much about cars, but not this place. They really take care of you.
I have been using Wagamon Brothers for all of my vehicular needs for well over 10 years now. They have maintained and repaired both my personal vehicle as well as countless work vehicles over the years, and I have nothing but good to say about them. Quality work at a fair price from honest professionals. I have sent friends and family their way, and will continue to do so. I highly recommend.
I receive great, comprehensive, and complete work from Wagamon Bros. Their customer service agent Angie was very helpful in helping find the right solution for my automobile problems. I really appreciate their can do attitude and overall knowledge that their mechanics have about diagnosing and servicing my vehicle on February 16, 2018. Integrity and commitment to their customers is definitely something that they hold true to. Definitely, Keep up the great work in our community
Strongly recommend using Wagamom Brothers! I dropped off my car for repair, and they offered to give me a ride to work. They kept me informed, and warned me about any additional work that needed to be done and provided affordable pricing. Very friendly staff and I definitely trust their quality of work!
It was my first engine build and they were always there for me. They could answer all my questions and my block turned out great. All the employees are great as well. I will defiantly bring my next block to them.
Great, fast service, great pricing, explained everything they were going to do, how much it would cost, and how long it would take. It was done earlier than planned! Great staff.
Hands Down the Best Team at Wagamons from Reception, Mechanics, Accounting to Just straight up Customer Service Skills. Angie, the Receptionist, definitely goes ABOVE and BEYOND her Job Duties numerous times she has went to bat for me and contacted Hyundai on my behalf as I lead an incredibly busy lifestyle.Thomas and Patrick Wagamon(The Brothers) have answered all my million of questions/concerns in a timely, very prompt fashion. These guys are incredibly busy but have always managed to fit me into their busy schedules and I have NEVER been with out a vehicle. I refer all my friends and family to their shop and I will not stop bringing my car to them. They have done more than any other shop has to make sure their customers are satisfied with their working vehicles. They also complete follow up calls and the Invoices are detailed and up to par.
Great motor. Great experience. Motor rebuilt correctly.
Very kind people who genuinely care. They kept me in the loop with everything that was wrong with my car. They fixed it quickly and even checked in on how it was running the day after I picked it up! Definitely would recommend.
Angie and the team of mechanics are top notch, We send all of our hotel vehicles to Wagamons for service. Honest, dependable and always deliver on time at a fair price. If you have a fleet of vehicles for business this is your go to service center.
Fantastic service. From as simple as an oil change to as vague as a weird noise they know it all. I will never go anywhere else.
Big engine rebuilders, and other shops bring engines here to be overhauled.
Absolutely great shop. They have full machining capabilities there, so basically anything you need done to an engine they can do. I had broken the timing chain on my 88 Toyota Pickup and Pat helped me diagnose what I needed done and got all the parts for me super fast. Great service, I will definitely be coming back for any future engine work.
My husband found this establishment while researching jeep engines vs rebuilt. Our jeep wrangler needed an overhaul, but old man winter got to her first by freezing it and making the engine seize when it was 30 below. Staff was professional, they were upfront with him on everything that had to be done on the jeep. It runs just like it did when we first purchased the vehicle 15 years ago. Also we have replaced engines on our favorite vehicles and have had to wait up to six months for a newer used engine. I would highly suggest getting an engine rebuilt over a replacement any time and having Wagamon do the work. They have fast turn around and by far better workmanship than other establishments we have tried in the past. Thank you for the great job.
Wagamons did a great job replacing my engine. Not only were they friendly, timely, and honest, but they went out of there way to find a low-mileage, quality replacement engine AND ALSO negotiated a reasonable price that included several other parts for free. HIGHLY RECOMMEND!
One of the best and honest repair shops in the area. Very friendly and helpful will not do repairs if they are not needed. They have been in business over 50 years in the same place for a reason. They are very good at what they do.
GREAT STAFF. When it comes to engine work, I wont take my suv or car anywhere where else. Love this place. They really work with you they made sure we had our suv back in time for the holidays.
Angie and the whole crew were fantastic. Gave me a quite right over the phone and came in right at that price for an engine replacement. I brought my car in on Monday and it was done by Thursday! Thank you guys!
Professional, courteous, efficient and honest. These all apply to Wagamon brothers in the truest sense. I happily and strongly recommend them to my friends and family. My husband and I both take our cars there and will continue to forever.
Awesome place. Great, reliable service at a great price. Super friendly staff, great coffee
Pat, Tommy and their crew have kept my 2002 International Flatbed on the road for the last 10 years or so. I have put over 830,000 miles on my old buggy. Without these guys willing to work weekends and evenings I would not be able to make my living. They tell me whats wrong the first time and their estimates are accurate. I consider them the best in the business. They care about me, as well as my truck and do not just look at me as a paycheck. Thank you for doing a fantastic job over the years.
Great service and great prices. Jeff, Angie, Ron and Pat are always helpful. I highly recommend.
The crew is welcoming and knowledgeable. They make rebuiling your engine a breeze.
Outstanding customer services. My vehicle had an engine failure and the team at Wagamon Brothers provide great support and regular updates on the progress. I would highly recommend them.
I have used them for the last last 12 years. I have had hundreds of cylinder heads done by them. Not exaggerating either. Never had a single one come back. Great work every time. Only complaint is communication. I understand they are busy all the time. But a little better on communication would help alot.
Great experience. It was nice to have a female service writer. There was no pressure for additional work to be done. I will be back.
Had an emergency issue with a work truck. I was no where near my part of town. They got me in and fixed up as quickly as possible.
Fantastic service! I would recommend Wagamon Brothers to all! Honest, reliable service with excellent customer service!
We had a LandRover cylinder head repaired here at the recommendation of our local machinist. They finished it in record time, saving us valuable hours in our shop, and the vehicle runs great. This was no easy job and Wagamon did a great job for us. Well be keeping their number. Thanks!
Wagamon Brothers did an outstanding job on 2015 Camry. They fixed my issue with one of my tires in record time. I highly recommend them!!
My 2013 Impala died when I was pulling into a store parking lot. I towed it to a nearby place and they said there engine was shot. They offered a cheap engine with 60k miles and a 90 day parts only warranty or a rebuilt engine for twice the price. I towed it to a trusted shop for a second opinion and they confirmed that the engine was shot and they didnt really have the ability to replace it properly. They suggested Wagamon Bros where Angie sourced me a used 2017 engine with 19k miles and even accommodated my request for a longer warranty. My car has new life and I paid less than half of what Id pay for a mediocre car with high miles. Car runs like a dream 2 weeks in, I got a fair deal, and friendly service. Ill be in touch if anything changes.
Great shop that’s been able to handle everything I throw at them from multiple cars over the years. Appreciate all the help Wagamons!
We had an appointment and left our boat at Wagamon on May 17 of 2019 for engine diagnostic work. Seven weeks later, they had worked on the boat for 5 hours and 15 minutes, and achieved nothing, except replacing two heli-coils, but had not figured out how to get the engine to run. They left our boat outside, uncovered, allowing the new intake manifold to corrode and the valley pan to get rusted. There was an engine cover and boat cover they did not use. The boat cover was cut while in their possession (a 10 inch long gash). They were getting to disassemble the engine because the cam timing was wrong (again, this is after having the boat for 7 weeks), and the cam timing was not wrong. They had no idea what they were doing.We sent the boat to another engine shop and they had the boat running within 3 hours. The issue was the firing order from the distributor.
I just wanted to say these guys stand behind what they do. I had a few typical issues that can go wrong with a small block Chevrolet that are out of the engine builders control. I brought it back they fixed it no charge. I will be using them again on future builds.
Very knowledgeable, professional, and the work is done in a good time frame. Will use them for all of my shops machine work from now on.
Wagamon Brothers fixed up our RV. Were very helpful in explaining the problems and what they did to fix them. Another plus is that they are able to take on larger vehicles (in our case a RV) that most other shops could not handle. Next time we have car issues we will be back.
I was told by the Dealer that I needed to replace the Power Steering pump. When I called Wagamons to get a quote on replacement to compare their price was considerably lower plus they told me they doubted the pump needed to be replaced on a 5 year old vehicle. After I brought the vehicle in, they confirmed the Power Steering is fine! They saved me over $1300!! Their customer service is exceptional! Integrity is off the charts. Before you go and get work done that the Dealer tells you that you need, I would definitely bring it to Wagamons for an honest evaluation. As a women, I always feel like I am being taken advantage of when it comes to car repairs. I am so thankful their is an honest and family owned business i can trust. Thanks Wagamons, I most definitely will be back if I ever have any car issues. You are the best.
Reliable transportation is more important than the roof over your head. Someone told me that years ago. And with my take on investing in what I own rather than opting for new (and a car payment) Im all-hands on board with Wagamon Bros. and their work on my Subaru Forester 2005/2.5T. After taking my vehicle around town and on the highway, I can report that the engine performs again with beauty and integrity. The Bros. gave me good and fair advice and pricing. Many thanks and bows to Wagamon-san and team from Subi-san and me .
I was referred by a friend to Wagamon Bros. Love Angie!! She knows her stuff. Amazing how that girl knows her job. I give her and Wagamons a 5 star!
The guys (and gals) at Wagamons were awesome! I am rebuilding my grandpas 38 ford farm truck. This is a big project that I would not trust to anyone. Wagamons did a great job on the flathead V8 rebuild and were easy to deal with. Thanks guys.
The best and reasonable and honest company.
Tom and Pat - Thanks to you and your team for all the years of continued quality and fair priced service on all our family cars. Theres no other place to go for car maintenance, repair, and engine work. Looking forward to Ogilvie Raceway 2018!
I am very satisfied with the work done on my car. Only one point of concern. When called to get the work done, I was told to bring my car in on Monday morning. The work on my car didnt start until Wednesday. I would have rather dropped my car off on the day the the work could be started. I want to minimize the days I am without my vehicle.
Very pleased with the work that they performed on my Duramax replacing glow plugs and wheel bearing. It was very reasonable and done in a timely manner. The people are very friendly and professional. I highly recommend taking your vehicle to Wagamons!
Super helpful staff and quality work. Thanks guys!
Fair prices, friendly staff and quality work. I wont bother going anywhere else.