Pretty good place, our small town Home Depot with a good selection of lumber, hardware, plumbing supplies, good electrical section and the lawn care section is really good. They carry the entire Stihl product line and have plenty of lawn treatment products.Only reason its not 5 Star rating from me is because it is difficult to get help with lumber usually.

Had just what I needed at a very good price!

Great place to shop for just about everything you need from lumber, hardware and lawn and garden.

It was ok, they had what we needed, went in and bought, and left. Casher was friendly.

Was trying to find a Lowes and didnt want to drive to Weatherford. Ace Hardware recommend it. Didnt know it existed but staff was helpful and got everything I needed

This store has great employees! The biggest problem here is the general manager. I’ve bought a lot here when I was remodeling in the area. I think corporate needs to get a new manager or do some serious training. I guess when you’re the only real supplier in town you can treat customers rudely!

ZERO STARS!!!! SO FRUSTRATING!!! WE LIVE VERY CLOSE AND FREQUENTLY SHOP HERE BUT IM DONE HERE...ALMOST EVERYTIME WE HAVE BEEN IN HERE WE HAVE A DIFFICULT TIME GETTING SOMEONE TO HELP ALTHOUGH THERE WAS A VERY HELPFUL MAN THAT HELPED US CUT A PIECE OF PLEXIGLASS BUT THE CASHIERS ARE NEVER FRIENDLY.. THIS SUCKS BECAUSE I AM VERY FRIENDLY AND WHEN TRYING TO CHECK OUT I CAN NEVER GET A SMILE BACK OR A THANK YOU. TODAY I SHOPPED HERE FOR THE LAST TIME. I WONT MENTION A NAME BUT OUR CASHIER WAS RUDE. NOT A HOW ARE YOU DOING? OR DID YOU FIND EVERYTHING OKAY? NOT EVEN A THANK YOU. I WILL BE TAKING MY HARD EARNED MONEY TO WEATHERFORD OR FURTHER IF I HAVE TO... YOU SHOULD REALLY CHANGE THINGS..MOST LIKELY IM NOT THE ONLY ONE THAT FEELS THIS WAY

They have quality stuff but a little pricey. The windchimes I bought were over $200. My wife loves them, she says theyre too nice to put outside!

Very friendly staff, nice atmosphere. Kind of like a mini-Home Depot.

Sutherlands is always clean and well lit. The staff are always courteous and very helpful. Prices are reasonable.

Bought the ceiling fan Ive been admiring on sale.

Do not honor the water heater products they sell in store.

They need to work on their communication and listening skills

Great people!

Not knowledgeable enough to help

Knowledgeable sales clerk .

I have waited for 45 minutes at ace hardware and they said someone will go help me I called Sutherlands and ask a question and they said we carry it and I was there in 1minute they said ask for Josh and I found him and I was helped like in seconds dam I believe that I will be back more its been my first time to shop there and Josh is a great guy very helpful and I now will be going back to shop for all my lawn care needs. Its time for a new mower the 60 inch aerins mower zero turn

Great deal today

Came in for a couple things for the house. The two gentlemen who helped us were great. Then AJ was the cashier. She was rude to the guy in front of us and to us. Not friendly and acted put out to answer our question. If we go back I hope not to run in to AJ again. She was a mood changer and ruined our experience.

I can usually find what Im looking for. Most of the employees are very helpful. There are a few, however, who do all they can to avoid eye contact... 😂

Great assembly of productsNice folks

Very good service and plenty of inventory for any project you might be working on.

Prices are awsome and staff is very friendly and close to were i live

Excellent service from the time I arrived until I left forTractor supply.

Hardware store has just about everything you need.Now the sign says Homebase.

Had what I wanted. Nice staff.

When you buy redwood fence pickets make sure they are loading redwood. Twice they tried to load treated instead even though I showed them the recipe for redwood. Big difference in price.All in all good selection if you know what you are looking for.Checking for stock on line shopping for this store is non existent. Have to call or go buy for this store.

This is a fairly prices alternative to driving to Weatherford.Wish it was slightly bigger and had more of a selection.The people are friendly and helpful.Lumber, like everywhere else right now is short of good.

Good store handy as we go and come from west TX often..but if you are a veteran or qualify for a discount be sure to say so up front..Cashier was very miffed that we did not see the sign before she started ringing us up. Other employees were helpful but some had on no badge or identifying shirt so shoppers know they work there.

Whoever answers the phone doesnt know what they do and dont have. Big store with lots of stuff. Went in there and couldnt find anyone to help me. They dont load your stuff... kind of like a big box store.

Excellent service and willingness to help

It was ok. The store in Fulton, MO is way bigger and has cool awesome furniture too. But we delivered here and they were nice people and fast.

For a small town store they are okay.

Great place to get plumbing supplies, tools doors wood lawn equipment. The employees are willing to help you out.

No working handicap chairs

They had what I was looking for, including items that were on sale. One Hispanic gentleman(employee) particularly courteous and helpful. Cashier and others... not so much. Signage outside of the building was confusing(my first visit). Next door(left)was clearly Tractor Supply. Next door(right) was clearly a feed store. I think Sutherlands could take a few notes from the national home center chains play books and become a gem.

Lived in MW 3 yrs been in store 3x to pricey and 95% of employees r rude and really dont care to help

The great people that work at this company is what makes this company great

They had 1 of 2 items I needed. You cannot buy clevice clips here. Bummer. You have to buy the whole drain and stopper package. The older gentleman that helped me was like, you cant get clevice clips by themselves and then turned and walked away. Sorry to have bothered you and make you earn your minimum wage grandpa. So rude. Im now in a Lowes state of mind. Ill drive the extra 15 miles. At least they sell the clips without having to buy the entire kit and they are friendly and help you out (they do their job). I shouldnt be disappointed, it was Mineral Wells. What else would you expect? Nothing...absolutely nothing. I should feel privileged that he gave me the time of day....NOT!!! Retire sir. Do all of us a favor and keep your cranky old butt on the porch.

The staff was courteous and professional. Store and surrounding areas are clean and well lit. Prices are reasonable.

Pretty much the same as it was before they change the name. With the exception of, it was pretty cold inside, it was almost warmer outside and it was 32 degrees outside.

Good selection of reasonably-priced products. Friendly, helpful staff.

Outstanding!!!! Bob and another young man helped me with my order and not only did so with a smile on their faces they made sure that their policy of price matching was met to the letter. It is just refreshing to do business with a company and their associates and not have to worry about traveling a long distance to get that welcome feeling. To all of the people at Sutherlands, Mineral Wells, Tx., my hat is off to you and Thank you very much for your assistance. I am looking forward to doing more business with you guys in the near future.

The two cashiers on 2 and 3 had attitudes towards us for wanting to go look at pots for the plants.

My wife & I generally go on Wed. Its senior citizen discount day 10% off . Generally they have a good selection of products .

There is a older man that works here and he is the most irrogant smart mouthed rud individual I have ever come in contact with. Others have complained on him in the past. Why you would let this person in the public know one knows. You must not need the business because he runs off plenty

Always find what I need. Open late during the week so I can stop by after work

If you like a home improvement store that is always out of things you need and employees who dont know what they carry then this place is for you. Management will be this stores undoing. #RIP Sutherlands

Very helpful even went and found sale items that where in a flyer that they hadnt put out yet

I shop here for all my home repair needs and all of the products I have bought so far have been top quality at fair prices. Their staff is always friendly and helpful.

Great service. Good people. Selection is limited and pricing is fairly high.

Every associate that we made contact with had excellent customer service! Plan on going again soon!

Had everything I wanted as always

Good place to shop to find what you need in the way of Lumber and Hardware items

Very helpful Mr Menchaca even helped cut some boards for me.

The staff is so helpful and we just love this place!

Horrible experience (Heatbreaking)there yesterday ! My husband was racley profiled there ! The cashier lady yellled at him to move to the next lane, because the lane he was at, was not open ( my husband had no problem no moving ). It was her tone of voice witch took us by surprise ! I was looking at a few items before we checked out. And I turned to see her yelling at my husband, I was in disbelief ! I came up to the register and asked( in English ) if lane 2 was open ? She said yes, but by that time her tone of voice had calmed down. She assumed my husband and I did not speak English! There was no reason for her to speak that way to my him ! I didn’t not confront her, but did call the manager ! He was really no help, he said that the ways she talks to her costumer !! ( really) Wow ! But we felt racley profiled I was in tears talking to the manager on the Phone.

Never have any problems when I shop there much better than having to got to Wal-Mart they are always super nice when Im shopping. and when I check out

Great place for you needs. Military friendly.

Always have what I need and fair price.

Good deals

Real reasonable prices and great customer service

Good prices good service good selection

Spent $2500 on a Troy bilt feb 2014. They still have the modle for sale. But ...will not / can not order a new deck belt to run the mower blades. Will not return or spend any more money there.

I moved here from Hurst texas and thought small town business would be more friendly. Wow! I was much mistaken. Most of the workers who help in back.of Store are fine. But the younger cashiers are very unfriendly and unhelpful. I have in retail and as a medical asst.I know what helpfulness is and rudeness is. This place is very rude. I love just three miles guryjet to a home depot, so that and lowes will be my stores. I have spent a couple of thousand at Sutherland the last couple of months .This is 4 years later and they have improved alot. I now go in there and the people that work there are very helpful. And nice.

Not as good as home depot but better than lumber store

The workers are so helpful

Very rude! People walk around and ignore you when you ask for help!! Will not go there anymore!!!

All together great experience

If your returning SOMETHING with recipe YOU SHOULD NOT HAVE TO GIVE ANY PERSONAL INFO, THIS PLACE WANTS YOUR DL, ADDRESS, PHOME NUMBER, I WILL NEVER WALK INTO THIS DUMP AGAIN AND IF ONE CALL COMES FROM THEM SELLING MY INFO I WILL SUE THEM.

They have what we need for most home repairs. Great to have right here in town.

Had to pick up some extra parts for the electrical work bring done on my barn. Got in and out with my list of items!

Quality staff. Freindly and prompt.

They seem to have a big selection of items.

Selection, price, convenience was found to be outstanding.

Always have a good selection.

Keeping mouth zipped.

Best hardware store in town.

Got a question about home repair? See Bob or Scott!

Friendly and helpful people.

Very very rude. Never will spend a penny there

Criminals. Cant return anything and when u ask questions nobody knws anything.

Great place.

Cant find a employee to help when you need to find something

No one to help customers, out of merchandize.

The guys at Sutherlands always help me out with bids. I have never had a issue with anyone there.

Local, they have what I need and they carry brands that others dont

Good pricings

Always great.

Its just another store nothing special about it

Very good

Always has what I need when I need it!

Nice, friendly.

Always helpful

No very helpful

Excellent

Its ok

Friendly people

Love it!!!!!!

Went in for shelving that I had purchased in the past only to find out that they were out & had been discontinued. 😕😖 What they had cost much more & would not fit the space I have. Now I have to look other places.