North Shore is a very professional business.They are very thorough and accommodating.The staff is very friendly and efficient in organizing your repairs. There is no hassle and words and agreements are kept, ensuring your repairs are handled in a timely manner!Ive had body work done which was great. I also booked a rental vehicle until repairs were met, this one-stop professional services were definitely worth it! No Mess- No Stress!
I went to the shop thinking I needed a whole new hood cable for my 2001 Corolla that would cost roughly $150-200. I learned that the issue is fairly common and they fixed it at 1/3 the cost and did it on the spot. I also needed a drivers side door handle that Max told me to order on ebay. $6.49. Again, fixed on the spot. I would recommend using North Shore for all your auto body repairs.
The owner helped me replace side view mirror at cost. And clean up several dented areas on car in a couple hours. Great Job Great Value. I highly recommend this company
Kudos to North Shore Collision. Took my car in for body repair. They are honest, professional and a pleasure to work with. I am recommending them to all my friends. They truly deserve 5 stars for their service.
Excellent service and top notch quality of work. I would not hesitate to recommend or use North Shore Collision again for body work. They made my mistake go away. Fair pricing, quick turn around time, and excellent communication from the office. Thanks to Max and crew for a wonderful experience.
Over the years, I have used North Shore Collision for post-accident repairs on a number of vehicles owned by members of my family. No matter how extensive the job was, they always complete the work on time, on estimate, and they exceed my expectations every time! From start to finish, the staff are professional, polite, and knowledgeable and while the big jobs are important, their willingness to help with smaller repairs is outstanding. They have repaired side mirrors that have fallen off of two of our vehicles, repaired a small dent in a door, and answered numerous questions about my DIY repair and cleaning projects. I trust North Shore Collision with my vehicles and I honestly can’t imagine taking them anywhere else for body work, painting, or accident repairs. I have recommended them to friends and family and without hesitation strongly recommend North Shore Collision to anyone reading this review.
Excellent work and excellent customer service. I had a leak in my car (rain water collecting on the floor through the drainage tubing) and they were able to diagnose and fix the problem ASAP. I let a few heavy rains pass before writing this review just to confirm how great their work is! I wont be taking my car anywhere else!
OK... I dont think I have ever been more impressed with body work and painting on a vehicle in over the 20 vehicles Ive owned in my entire life. This companys work in my opinion is as close to factory than factory itself... I would definitely recommend and I NSC a 5 STAR rating!
This place is phenomenal. From the time I called to the time I picked up my cars they were on it! My wife and I were involved in a car accident Memorial Day weekend and we took our car here. They put us in a rental and told us they would handle everything else. They were so good, I dropped off my minivan a month later to fix the trunk and mirror. By the time I pulled up at home, I was getting a call that my car was ready. Never in my life have I seen service so good I swear!
True story I was at work I received a message from an co worker that my tire was on flat I had no idea how I was going to get it fixed I happened to look across the street and I saw it was a auto body collision shop I called I spoke with the receptionist she was very polite I spoke with the owner Max he was very sufficient courteous kind and expeditious with helping me with my tire I thank him for his service and he also did not charge me which was a really great thing as well thank you so much for your service I truly appreciate you
Had an unfortunate random vandalism done to my SUV. After doing my research on various auto body shops in the area, I decided on NSC. No regrets whatsoever!! Dave was so awesome from beginning to end...very informative and kept me up to date during the entire process. Not only did they do a great job on the body work but they returned my truck to me clean and detailed on the inside! If ever I need body work or anything done to my truck I will definitely be going back to them!
I have been using North Shore Collision for years now. They get my truck perfect every time. North Shore Collision surpass my expectations with their care, compassion, expertise, professionalism and SUPERIOR work. I was always able to drop my truck off and grab a rental hassle-free! They fixed my vehicle quickly and even washed it! Max and his team had my truck shining like it was freshly purchased off of the dealership lot. I will continue to utilize North Shore Collision and encourage my family and friends to do so as well. Choose North Shore Collision for all of your vehicle repair needs and I promise, you will not regret it!
My name is Hutch and i stopped by to inquire about a couple minor issues with my mercedes,and not only did Max answer my questions,but he had me pull my vehicle in and he took care of me right on the spot. Not only was he extremely knowlegeable and professional,but his customer service was top notch!!! i will definitely refer anyone that i know with body work issues but i would suggest that you stop by and have a conversation with Max and allow him to solve your issues!!!!
Cannot say enough good things about North Shore Collision! They were friendly, professional, and were able to get my brakes done VERY quickly and for an excellent price! Highly recommended for any and all your car needs!
Great place to have body work done. They do a fantastic job of keeping you updated as to what is happening through the process. Car was ready on time and looks perfect.
Max was unbelievably helpful, couldnt have asked for better service. These guys definitely took a bad situation and made it much better.
Fantastic service, responsiveness, and professionalism. Highly recommend for luxury cars, took great care and concern for my vehicle. Super nice staff as well!
North Shore Collision did a fantastic job working on my BMW. I took my car to multiple shops over the years and this was my FIRST time getting my car back without anything being out of place. No scratches, no dents, no dirt no added problems. Professionalism, at its finest. I will most definitely be referring North Shore Collision to everyone I know. The professionalisms of their work and employees will speak for its self. Thank you so much again Max! I truly appreciate it.
Late in January 2021 I bought a 2014 Buick Lacrosse, This was my first brand new car ever, I was so excited! 2 weeks and 1 day after I bought it I was on my way home from work on a snowy road (164 North headed back to Colgate WI) When low and behold wild animals decide to run out in front of my new Buick (2 big deer actually) The first one made it across and the second one I had no choice but to hit head on, I was freaked to say the least and my front end was utterly destroyed on my car, I was shaking and devastated that this happened! I have insurance through Am Fam and my agent is terrific and told me she knew a place that does incredible work and not to worry, She was right about the guys at NSC! Max & Dave were just awesome, kind, understanding and honest! Within a 24 hour span my car was in their shop and they put me in a 2017 Buick Regal Sport so I would have something comparable to drive while they worked on my car, They stayed in close contact with me on every development, They got my car done in a timely fashion and I did NOT pester them, I knew I was in good hands, When I got my car back from NSC I was elated! They fixed everything! Blended the paint like nothing ever even happened, They did a thorough job inside and out, I was astonished at their craftsmanship and how seriously they take their art to the next level, They treated me like family and my car was important to them too, They washed it and did the inside too and it was like buying it all over again ( Shiny & New) Max & Dave and the employees here are just awesome! Thank you for fixing my car and unbreaking my heart! You are true professionals and over all decent people!!! If you ever find yourself in a situation like mine these are the guys to call!!! Thank you NSC keep up the good work, You dudes rock all day & all night....❤👍
Had my 2008 Corvette, my Pride &Joy repaired thereAnd work was excellentI highly recommend themMax an Dave are the bestThey keep you informed
NSC has always given me absolutely perfect service. The owner is very professional and knowledgeable. The staff knows what they are doing and they do it well. I highly recommend this business to anyone!!!!
Awesome stuff And excellent service
Excellent! Excellent!The wrk done on my car was perfect. I never expected such detailed work. They went beyond a perfect job.The employees were knowledgeable and very professional.I am so happy to find a place that I can trust to do a great job on my car.
I had just been through a nasty breakup heading for divorce. I was borrowing my parents car looking for a new housing and got hit by someone.My parents wrecked car got towed to North Shore Collision.Despite being stuck corresponding between myself, my parents and the insurance company, the front desk at North Shore collision knew exactly what was going on every time we called... there was never even s moment like please hold while we pull up your file., I felt like we were important to them.When we figured out the car was totaled I had to catch a ride up to get my things out of the car.The owner of North Shore collision? Max, I think! met me at the shop during his off time!!! to let me in the car because thats what worked best for me. He even stood there talking to me about relationships and really comforted and encouraged me. I felt like it was the kind of personable experience I had gotten growing up in a very small town, and it was incredibly comforting to me at a time when I was feeling a little bit lost in the big city! that is above and beyond customer service!
I have a 2019 Jeep Grand Cherokee Altitude and needed a repair on the back side passanger door. The job done to my car was amazing. The team at North Shore Collision was super professional and was able to answer all my questions. I was happy to get my car quickly and they even provided interior and exterior cleaning to my car. I highly recommend North Shore Collision to everyone that want to have a great experience. They have quality service that you can trust.
Excellent customer service, I walked in very upset about the recent events of my car and they were able to help calm me down by insuring they could fix it for a very low price, definitely will be coming here anytime I need repairs !
An employee told me it cost an estimate of 7k for a rust repair on ONE panel, that’s 14k for two sides. In addition, he also mentioned it would cost up to 15k for a paint job. Those numbers are unreasonable & knowing that my car needs little repair to perfection, it should not have cost that much. Deeply disappointed.
Terribly expensive! Charged exuberant amount of money for estimate and auto storage
Max and his crew do top notch, reliable work. Highly recommended!
They did great work on my car repair of a dented door. The fix looked great, the price was reasonable and the customer service team was very helpful.
THANK YOU NORTH SHORE AUTOBODY!!The owner and founder of this Auto Body Shop personally came to my recue when l locked my keys inside my car. He did very fast and clean. My Progressive Insurance charged me $75 though l have road side in my insurance. I declined. Any other company l called charged me that much. But guess what, Max Jones took time off his day to come help me out free of charge. I did offer to pay him some money but he declined. He said this is Christmas time and he was feeling he could help out. We never met before. But I feel that a man with such a big heart will always treat his customers right and give them a fair price for his services. We had a nice chat. Thank you brother. God bless you. If you have a need for his services, please check out his page and call him up. Please spread the word in your circles!
I recently purchased a new SUV and my children accidentally scrapped the back trunk of my vehicle. I called North Shore Collision and the receptionists was very helpful and suggested that I bring it in so their team could take a look. The team member was very knowledgeable and professional. He quickly repaired my car and gave me a complementary car wash! I highly recommend North Shore Collision to you and your family for your auto body needs! Thanks Again Max!
I reached out to Max at NSC about fixing a job another shop couldnt complete. He replied to my message right away and went over all the options I had for my Truck. He was very professional and worked with me and the budget I had for the front suspension. The best part was how easy it was to work with them. They got me in right away and had the Truck ready in no time! Not only does it look better now but it drives amazing! Im very happy with the team at N.S.C!
About a month ago my car was hit at a gas station and I was debating taking my car here vs taking it to another shop. NSC really wanted to earn my business and prove to me that they are just as good or better than any else in town and they proved me right! They fixed my car in half the time than the competition. I was very impressed and pleased with service and quality of work. These guys are the best!
The workers were very timely and professional! I highly recommend this service for any of your car needs. I needed to get my side mirror replaced and they were very accommodating to my schedule. Such great work!
I needed the right rear door of my Jeep Grand Cherokee replaced and was referred to North Shore Collision by a work colleague. They fixed the car beautifully and went way above what was expected. They returned the car 3 days faster than expected; also did a full interior and exterior detailing job which on a good day would cost hundreds of dollars which they did for free! They were straightforward, honest and never felt like they were selling anything extra. If anyone I know needs auto body repair I will tell them to come here. Thanks guys!
I had a speaker wire replaced today and was very impressed with the service. I easily got an appointment and the staff was very friendly. They showed me exactly what happened to the wiring and how they would fix it. I was only there for about 20 minutes and my speaker sounds brand new! Thank you to the staff at North Shore Collison! I will be back!
Thank you for the great work on my SUV after driving through a severe hail storm in the U.P. My truck looks awesome! Would definitely recommend your business to anyone who may need it!
NCS never disappoints. They always get things done in a timely manor. There is also such a great staff.
I was there yesterday and I believe one of your employees was on crack because he said 7k to fix a very minor issue such as a small rust spot on the left side of my car panel. Deeply disappointed and I will not be coming back
Very nice owner. Took a lot of time to understand customer needs. High quality repair work with generous loaner vehicle policy. No pressure to make unnecessary repairs. Will work within your budget. Very reputable and highly recommended!
So happy with all the work North Shore Collision did on our car!We were referred to them by a friend and they did an amazing job, very professional and we got our car back sooner than expected. Definitely coming back for all our auto needs
I took my car in to have body work done on it. I waited for the car when it was done I looked at the work that was done and it was impeccable. Will send everyone that I know to NSC (North Shore Collision) for work done on there car, truck etc.
This place is truly amazing. Max and his staff are completely customer service oriented with great personalities. I couldnt have asked for anything more. My car was in and out in a day and a half and looked like new. In addition, the price was totally reasonable. I will never go anywhere else.
All I can say is these guys are the best! Affordable, great customer service, and they do good work. No funny business. I would definitely take my car there again.
Excellent service. Highly recommend.
I highly recommend North Shore collision! They are fast and thorough with their work. They are also very helpful. They gave me advice on a headlamp I needed, and let me know I needed a header panel with clips, that I didnt know I needed. They gave me this information for FREE. HIGHLY recommended!
I needed a place that would fix my hood and I was referred by my parents after doing an awesome job on my father suv that had been rear ended. I’m very big on customer service and working with companies that value my business. Max and the ladies in the office exceeded my expectations. You will not go wrong taking your vehicle to them for big or small jobs.
Excellent service!!! Fixed a problem three other shops couldnt, and even let me come in on very short notice. Exceptionally friendly employees and great work!
The best service Ive got. Quick and very professional Ill be back.
I was impressed with the friendliness Of the staff and attention to my questions. I had a quick turnaround and got my car back like new. Thanks!
Staff was very nice and my problem was fixed very quickly.
Took my car in to get looked at after having an issue with my muffler - North Shore did an excellent job on the repairs! Extremely great service, and the staff is amazing. I will definitely be taking my car here in the future for any repairs that are needed.
I am BLOWN AWAY by the detail and care they put into fixing my car! I had to hold back tears when they showed me around my brand new car - I would recommend to anyone and everyone that needs anything done to their car!
Max and his staff provided excellent service for three accidents that happened to our cars. Everything was repaired beautifully and they made working with the insurance companies alot easier. If you ever have to have body work done these guys are the best!
Max and his team were right in time! Did a great job on my truck! Totally pleased!
Northshore Collision is hands down one of the best shop in the state. They have taken care if my BMW a couple of times and each time she comes out of there she looks and drive better than she came in.Thanks guys!
OMG my truck looked exactly the way it did when I first got it before the accident, they did an excellent job of repairing my truck it looks good and runs great. Their customer service is excellent they kept me up to date through out the entire process. I would definitely recommend them to everyone. And would like to thank them all for such a good job and excellent service.
After husband broke off passenger side mirror pulling into garage, I called North Shore Collision because my daughter used them last year. I was told to order the mirror replacement myself and they would put it on for free as we were repeat customers. The whole process took less than a week and 20 minutes to install. Since this has happened before, I know I saved about $200.00. Very happy.
North Shore Collision did an amazing job on my truck. I recently got rear-ended while driving my 2007 Honda Pilot.The staff was extremely helpful in working with me and the insurance agents in getting my truck repaired right. Great phone call and email communication was provided while my truck was being repaired. I was emailed documentation outlining the costs and what was being done. The estimate provided was accurate and the price was what they said it would be.Thank you all for getting me in and taking such good care of my truck. I really appreciate it!
They have great customer service. In addition to fast turnover time. I was literally in and out of there. Their experience and expertise is second to none.
I highly recommend North Shore Collision. They did an awesome job on my car. If theres a problem they have no problem fixing it. Thank you Mack for everything. I will be back.
My 2012 Infiniti was damaged on the driver front and side. NSC was a referral! First impressions are always a plus. Ms. Crystal, Administrator, greeted me as the professional she is. The process was explained, the follow up took place with in five business days and the work begun. I was kept in the loop weekly as repairs moved forward. Within several weeks my beautiful vehicle was ready for a drive. It looked and felt brand new. The NSC team demonstrated such technical skills & top it off with superior customer service in getting my car REPAIRED and returned in a timely fashion. Im a satisfied customer!
North Shore Collision came highly recommended to me, and did not disappoint! The staff was kind, answered my questions thoroughly, and above all, did a wonderful job repairing my car! I wont hesitate to return there should my car require service in the future.
Very excellent work very respectful with good work an i will come back kif need to an will recommend...
My family recently had our 2016 repaired here After an accident. I must say this has been the best experience I’ve had with customer service with keeping customer informed step-by-step awesome staff made me feel safe and comfortable from the first day to the last, they dealt with my insurance adjuster I really didn’t have to do nothing but take them the car and give them mine information thank you north shore collision for a beautiful job well done for your GREAT service all away around! I recommend Anyone and everybody to North Shore Collision.
My car was totaled in a hit-and-run a few months back. I didn’t know it would be totaled at the time, and my tow truck driver recommended this place to me. I was really nervous because it sounded too good to be true. “Who was this stranger willing to let me borrow a rental while my car waited for inspection in his lot?” Well, that’s exactly what Max Jones did, and he even let me borrow it for a few days extra. Unfortunately I cannot speak on the actual body shop work, since my car was not worked on, but Max and the woman working the front desk were both so kind and understanding. I highly recommend them for their customer service.
Very happy with the repair. My car was hit in a parking lot and I was worried it would never be right but it looks brand new again . Great honest work, completed on time as promised. Helpful knowledgeable staff. Fair prices. Definitely recommend and will return.
Honest, trustworthy & reliable! I cannot thank Max enough for all the work he did for me! My insurance company (Geico) completely dropped the ball in so many ways on my claim. Max fought his hardest to make sure things were done correctly! If it wasn’t for Max my car would not have been fixed properly! I’ll never take my vehicle to anyone but him. Max, the girls in the office& his mechanics are the best around!
I must say first impressions are everything for me. NCS was referred to me. I called for a repair estimate for my side mirror on my Chevy Impala. Ashley answered the phone pleasantly, it was refreshing. Ashley gave me advice on what I should do and provided an estimate. I was surprised by the price as well. I look forward to doing much more business with NCS.
Max and his team are badasses!.... they always come through! Very professional and they’ve done excellent body work on several of our vehicles over the last 5 years we’ve been coming here!
I had the rust taken out of my 540i and could of not been more pleased with the professionalism. The car looks so sharp, clean and beautiful. My mother also brought her car in and was very happy with how the car turned out, and esp. with the fair pricing.Will definitely spread the word.Thank you, F.J.
Just left this shop. Everyone was very nice and knowledgeable. Took care of me in seconds after getting the run around at the dealers. Love them
They did great work on my wifes jeep door. Great shop and very clean,the receptionist was very helpful and knowledgeable. The work was done quickly as I only waited about 30 or so minutes. If you car needs any body work dont hesitate to use north shore collision, I will be using it if either of my cars need any more body work.
My car was stolen last week and found a couple days ago. North Shore Collision helped me out BIG TIME! Staff was very friendly and productive, they fixed my car up and cleaned the interior (which was left a mess by the thieves that stole it), I definitely recommend them.
Absolutely top shelf. I got in and out in one day. The work was done very professionally and very expeditiously. The price was quite a bit less than both dealerships that I got quotes from. These guys know what theyre doing and they get the job done extremely efficiently and at a great price. Thank you fellas!
They worked closely with my insurance to fix my car in a timely manner. The work they did was excellent.
Had a scratch on my hood, worked with Max on estimate.It was excellent experience. Highly recommended.
I took my daughters car here for repairs after being referred by my insurance agent. They were very accommodating getting us in quickly. Not only did they do an excellent job, but they treated us very well. I will definitely be a repeat customer, and will gladly refer them to my friends and family needing auto body repairs. Thank you North Shore Collision!
Max and his team were great. They serviced my mother once before and now helped me when I got into my car accident. Fast, friendly, helpful and informative. Thank you guys.
From drop off to pickup of my Lexus I had the best service! My car looked better after leaving their shop then it did when I bought it! Definitely a lifetime customer now!
I was recommended by my husbands friend. They took excellent care of us there with our car. It was done in a timely fashion as well. The quality of work is superb. I will recommend anyone
Special thank you to all of you for being patient and understanding at my lack of auto knowledge. I appreciate you for being willing and able to walk me through the entire process and your constant follow up with me. You guys and gal rock.😘
Had a wonderful experience here. Nichole was amazing, prompt, and very helpful every time we spoke. They provided me with a Loaner which seriously saved me hundreds and they did a wonderful job with car. I seriously could go on and on... I highly recommend them, hands down!
I was very Happy with the work in Short time and i want to congratule the team on doing an awesome job. Its not my first time at North Shore Collision. If i need repairs in the future i will be back.
From beginning to end, I am overall extremely satisfied and do not regret coming to Max and his crew of professionals. From the initial walk around with Max, to knowing I didnt have to deal with my insurance agency as Nicole handled them on my behalf and every step in between of not being left in the dark. If you need body work on your vehicle, North Shore Collision is the place to handle it.
After my accident I was at a lost until I was referred to North Shore Collisions. They made sure I had NO WORRIES and repaired my vehicle. I honestly feel like my vehicle looks better now then when I first bought it. They will make sure EVERYTHING gets fixed for a very good price!
Absolutely fantastic and friendly service. I have had the pleasure of working with North Shore Collision twice now and I only have great things to say. One year after my last incident I returned to see if they could help with a creaking in the vehicle. Not only did they remember me but Max Jones (the owner) expertly identified the problem and his crew expertly repaired it! 100% trust and 100% satisfaction! Personally I will not go anywhere else!
I had my car hit from the back, theyve done excellent job to repair it, now my car looks brand new, also they arranged the rental in quick time. Very professional and friendly staff especially Wade I mentioned him about my other car issues and he did it with no charge. Thank you guys and really appreciated.💯recommended.👍
Bar none one of the most professional shop I have ever visited. Keep up the great work!
Absolutely amazing service! When my husband accidently broke out my trucks back window with a TV, Max and his team had in looking brand new in no time flat! Great repairs at truly affordable prices. This is a company that truly cares about the services they provide! Will be coming here for any and all future repairs!
These guys are awesome very friendly nice and a wonderful job on my car...thanks guys u rock...
From the first phone conversation, I knew I was going to get quality customer service. Wade stayed late to wait for me to arrive (after hours) and Nicole was very pleasant to me with all my questions over the phone. My car was ready on time and they consistently kept me posted on the status of my car. You opened your arms to me when I was in despair and you treated me like family from day one! Thanks NSC for making my horrible accident flow so easy with your care!! I will recommend to you to everyone!
With experiencing my first accident, North Shore Collisions made the process smooth sailing. They totally put my mind at ease and took the wheel! If you ever need your vehicle fixed, they are the go to people. They have an AWESOME staff and made me feel like family!
I was referred to NSC by a friend and I couldnt be more happy that he sent me their way! NSC is an amazing shop that I TRUST! I have always been leary about auto body shops because Im a lady and I dont know about cars, but here I know theyre trustworthy and honest!! Not only are the folks at NSC trustworthy, theyre friendly, professional and helpful. I will only use NSC for my car needs and recommend them to every one who has car needs! Thanks so much for your help!
Friendly staff, worked diligently with my insurance. Car looks better than before the accident. The on-site car rental was a plus.
Excellent customer service and body repair work. Best experience Ive had in a long time. They have loaners as well. The ease and speed they handled my insurance claim was impressive.
Just want to thank Max and his team of staff members, they are very knowledgeable and are experts in their field of work. I highly recommend this place for anyone who needs auto repairs.
AWESOME Job! My car looks better now, then when I first purchaseded it 3 years ago. ThxU Again.