Super nice and professional!

I picked up a truck in Orlando FL and the service was excellent. When we got to South Jersey, the truck broke down. Transmission blew up. Called road assistance for them to tow the truck. I was not able to fill up the tank and I explained it to the office in South Jersey. I was told not to worry because they understood it wasnt our fault. I told them I wanted to pay the gas expense but not the $8 a gallon. Again the lady assured me that was not gonna be case because of the circumstances. 2 days later I received an email (saying not a bill) but showing a $175 gas charge for 20.6 gallons ( currently price per gallon is $2.28). I checked my bank and there was the transaction. I was charged the penalty price for a broken truck. Ive been calling for the past week, trying to have them fix the problem and the answer is always the same. The manager is not here but ill have her/him call you. Still waiting for them to call and fix the problem.

I absolutely love this rental company!! The young woman who initially helped me book my rental was awesome, so helpful!! She made sure I was aware of anything and everything that could potentially cause me to incur additional fees. And also things that would help in lessening fees charged.

Just returned the truck this morning and lady at front desk was very polite and professional. it only took couple minutes to return the truck.Thank You!!

So I picked up a 26 foot penskee truck from el paso tx (getting out of the mitary), so I received mitary discount, they gave me the newest truck on the lot, it was quick and easy. My trip was all the way to south jersey over 2000 mile trip, when I got to my destination unfortunately my house wasnt ready, I called penskee and the were extremely generous and didnt charge me the extra day I need for my house to get ready. Im actually moving again soon and will definitely use penskee again. While I was searching for truck rental places penskee by far beat any competitors pricing Ive called several and even tried to price match with the price penskee offered and the competitors said they couldnt get anywhere near that price. I spent less then 2500 one my move including fuel. Very happy customer.

Excellent experiance. rented a great truck for a reasonable price. Staff worked with me to get the best rates and was able to drop off localy. Would recommend the Penske team anytime.

Great place.

Great staff

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