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AutoZone Auto Parts
2110 132nd St SE, Mill Creek, WA 98012, United States
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AutoZone Auto Parts
Comments
DI
Review №1

Horrible customer service.Dont go there.I want to install my wiper blades and ask for help a the employee said he cant help me because I bought my wiper blades from another auto zone location.I drove 6 mails without wipers in rain.I was a loyal customer of auto zone since today.

Sh
Review №2

Top notch customer service. A young man helped me select and install a reasonably priced battery ill definitely be back.

Br
Review №3

Excellent service, knowledgeable, and willing to help me figure out the best part for the best price!

St
Review №4

These guys, made everything so easy for me to change my oil on my rental. I wish it was a bar because I’d hang out there. It’s not too often so many different employees go to excitedly out of the way to make you feel welcome and at one with them. They helped me with every step of the process and think everyone locally should come here for any of your vehicle needs. Thank you.

Ih
Review №5

Great auto parts shop. The staff is friendly and will help you quickly choose the right spare part for your car. I recommend.

Dr
Review №6

This AutoZone compared to others is superior. Their customer service was great and greeted with smiles. Very helpful and knowledgeable staff. By far the best AutoZone in this area. John was very helpful.

He
Review №7

Great stuff! Friendly and knowledgeable about store products/parts

De
Review №8

Jhon was very helpful and speedy with helping me get everything I needed. On top of the stellar performance just an over all amazing guy!

Tu
Review №9

The most helpful auto store team Ive ever met. Broke down in parking lot and the team helped me every single step of the way. AMAZING SERVICE!

Pa
Review №10

Great service. Helpful and friendly staff. I went in just to ask a favor and they solved my problem and replaced the batteries in my car fob. They refused payment and I didnt even buy the batteries there. Highly recommend them!

Al
Review №11

Super clean store, well lit, well marked aisles.Good customer service.Hand sanitizer just outside main doors.Same offerings as other auto stores but the service and presentation make the difference.Kudos to the manager and staff...

Na
Review №12

Friendly, knowledgeable and had what we needed, nuff said.

Jo
Review №13

John helped me process a return and find the right part. He had a great attitude, very helpful, energetic, and all around made it a good experience to the parts store.

Vl
Review №14

Had a unpleasant experience yesterday at this shop. I was looking for certain engine additives and when I got tired of reading all the labels and what the stuff is for, asked for some help and was willing to buy products. At the counter nobody knew there products and waiting for sometime until maybe another knowledgeable clerk was available they just gave me the - thats the million dollar question bro! After that I left for O.... shop where I was serviced properly and left the shop with a bag of stuff for my chariot. So lame for autozone

Jo
Review №15

The employees very helpful and pleasant, and knowledgeable of the products they carry and where they were located in the store.

Di
Review №16

Dave is a great manager. Never had bad advice from him. Staff in total are awake to help.

Wi
Review №17

Came in for windshield wipers, double checked with the staff member on the correct size. After telling him my car details he goes off and tells me a goofy story related to my model of car. It was nice having an interaction like that. Just a very genuine human being. Hopefully your experience here is just as pleasant

Ja
Review №18

Excellent customer service. Just replaced my break and turn signal indicator lights there and Jhon helped me to select and install correct bulbs.

Je
Review №19

Excellent customer service! Liam was very helpful and willing to understand my needs and concerns. I went into the store very uncertain and came out happy and relieved! My vehicle is once again restored to its splendor!

Be
Review №20

Knolageable staff. if you need parts for your car they will have it or do their best to get it.

Pa
Review №21

I am writing to thank David for showing amazing customer service to our 19-year old daughter. She recently moved out on her own, about an hour from home, and needed to add some oil to her car, something she had never done before.I called this Autozone, spoke with David and asked if he might help her add the oil. He said he would be happy to and it would be no problem.As it turned out, it was pouring down rain. David came out to her car and got it all set for her in the nasty weather.I truly appreciate his service taking care of my daughters car when I could not, and I will continue to support Autozone with my business!

Sh
Review №22

Courteous and knowledgeable staff. Parts were in stock.

An
Review №23

I used to be a big fan of Autozone and ONLY go to them. This location I wasnt fond of as the employees I asked questions to really didnt have a clue, it is more like they just hired people looking for work who dont work on cars and dont care much. Now I know that I only interacted with 2 employees and maybe the others that I werent on shift at the time were much more knowledgeable.I needed windshield wiper bearing and asked for the Dorman set thathas a variety. Their website said this would work on my Subi but in reality they didnt amd I had to use a heat gun to get things to work. I later went back to their website and saw they had another set that looked just like my old ones, I wish I wouldve purchased these but I didnt know about them nor did the staff direct me to a better product. I had asked about lubing grease if needed on these as I thought they were, one of the guys said no you never need grease. After getting home and opening it up, I read it does state you need a silicone grease, fortunately I had this on hand but you can see how helpful the staff really was.Honestly Id say only go to this location if you know what you need and dont have any questions (az long as you got the staff I did). I will say they were nice and tried to help.

Cr
Review №24

Got the parts I ordered on-time and had great service.

Pe
Review №25

Super fast and very professional staff.

De
Review №26

David from Autozone displayed what good customer service is allll about. He addressed my needs with the kindness and care a customer wants. I will most definitely be going back for all my future auto parts. 👍🏼🖐🏼😉

La
Review №27

Good customer service

Ja
Review №28

This location and staff truly make honor to the original owners mission. He would be proud. All I got to say trust, taking care of the people and honesty is hard to find this days in any type of industry or field. Thank you so much for your help Discount Tires, your staff is amazing.

MC
Review №29

My driver-side windshield wiper blade flew off my car last night. My husband bought me replacement blades at this store last night, but I couldn’t tell if they included the arm/holder or just the rubber blade, and didn’t want to open the package without knowing the return policy. So I went into the store myself this morning and David did an amazing job of customer service. He not only attached the blades for me (in the rain), he explained how to extend the life of my wiper blades, and he didn’t make me feel like a dork for not knowing how to do it myself. He was really kind and so helpful!!! My new blades are working so well, and I will return here for replacements. Adios, Amazon!

Th
Review №30

Extremely satisfied with the customer service at this location. Brandon went above and beyond to help me and he made sure that I left feeling better than when I came in. Super impressed, thank you so much!

Gr
Review №31

Good place to get parts

Ma
Review №32

Knowledgeable efficient and friendly. Thank you

TC
Review №33

Great store, great staff!

He
Review №34

Always a good experience. They always treat me with respect and not like just some dumb woman which I have experienced at other parts stores in the area. I shop exclusively with AutoZone now and will continue to do so. Great customer service, always friendly and always have what I need.

LL
Review №35

I have come to this particular store multiple times after other stores have let me down. And this has been the best store repeatedly, with super helpful people respectful of me as a woman that I know how to do 90% of what it is Im trying to do Etc

Ri
Review №36

David made my day. Very funny, helpful and professional. He installed my truck battery quickly and efficiently. Highly recommend!

An
Review №37

I needed a turn signal bulb, but I wasnt sure which type was the right one. The staff helped me to quickly identify and find the correct bulb. They were super friendly, helpful, and all around great.

Se
Review №38

Close to home, convenient, rewards.

Di
Review №39

The employees were very helpful here. They uncovered an issue with my vehicle that I didnt even know about while solving another issue. Very knowledgeable. Will return if I run into problems again.

Me
Review №40

Was in and out. Staff was knowledgeable and kind. Showed me the differences between the different brands and made recommendations based on my type of driving

Ja
Review №41

Well stocked store with most things you need to work on your car. Staff was friendly and competent.

Su
Review №42

New, big place. Ive tried it twice and had good luck. The parts that the website said were in stock, were truly in stock. Tons of floor stock too.Plenty of employees were on shift each time I was there. I hope that is always the case.

Ra
Review №43

Theres something great about shopping in an AutoZone. You can pick, touch, and hell what you need. The service is always good and the stag is ready to help and answer questions. I love their lending tools program !

Jo
Review №44

These guys are the best mechanics around. Exceptional quality, great customer service, and they went above and beyond expectations. Will come back if need arises!!!

Bj
Review №45

Very helpful and if they dont have it, they order it

To
Review №46

Customer service was helpful and knowledgeable. Thanks for the help with my issue!

Wi
Review №47

Fast and helpful! Will definitely come hear again.

Ry
Review №48

Shoutout to jordan for her awsome customer service and help picking out and installing a battery! We came in for just a battery and got a good friendly experiance. Thank you!

Je
Review №49

Always nice and courteous staff. Selection is limited due to small store. You can usually find all the basic things though.

Jo
Review №50

They know their stuff! I love going in there because they always have the answer for any of my cars. Dodge, Jeep, BMW... They have me covered.

Pe
Review №51

Thank you for helping us replace our battery on a busy battery day! Three people helped and all of them were very friendly and knowledgeable.

ja
Review №52

Knowledgeable staff

Am
Review №53

Staff is freindly

Th
Review №54

They were very helpful and better informed than OReillys about my daughters car parts and the correct information & better pricing☺

Gw
Review №55

Nice clean store and staff is very helpful and knowledgeable... with a sense of humor!! 😂

An
Review №56

Update on review...went the to get my battery tested, they said it tested fine. 2 days later right before my daughter was to take her driving test my car wouldnt start...dead battery

CR
Review №57

Thank you for replacing my battery and price matching the competition. I hate having unexpected expenses but the trip to your store made it so much easier to swallow. ♡

Br
Review №58

The store manager had a fun attitude about him. Was easy to find and purchase the items i needed with no hassle. Clean store.

Ca
Review №59

Great store with knowledgeable and friendly staff. My late night order of just a keyfob back arrived the next day before noon. Talk about service. Thank you.

CD
Review №60

Fun and friendly staff. Also willing to go the extra mile, installed new battery for me even though it was difficult to access.

Ja
Review №61

Update from my previous review, although I had a bad experience with the remanufactured power steering pump and wrote a bad review not against the store but against the reman part, Brian and David at this location were prompt in calling me back and figure out a fix for my issue. I’ll continue to deal with this location in the future despite it not being as close to me as other autozones

Je
Review №62

Lol this AutoZone had a new kid working the cash register when I showed up I was returning some wipers that didnt fit and Ive already gotten new ones. And as I was telling him this he goes is there any damage to the wipers I said well look for your self they have never been open and then he goes what is the reason your returning them and I said well as I just told you they are not the right size and Ive already gotten new ones. I know its there job to ask questions but if they would just listen to what the customer is saying then he would not of had to ask them questions. But other then that this Store rocks I totally recommend

A
Review №63

Very nice and helpful stuff, they go out of their way to help you.

Fe
Review №64

Do not go to this store. Their costumer service is the worst. No costumers in store when I arrived and I was ignore for 20 minutes after asking for help 3 times, they decided to help new costumers coming in to the store before me. They didnt know anything about their own products, no willing to help you at all. They just lost a big money amount transaction since I had to walk out the door. Never again.

Bi
Review №65

Its hard to stop chatting with the staff. So friendly.

Ra
Review №66

This store is excellent. They one of those car repair gurus who has given me great advice (Dave). Also like Brian. Recently, Krystin and Jordyn gave me a big hand with advice: I have a car with a slow battery drain. I was getting tired of jumping it every few days so I decided to buy a charger. While I was at Autozone, Krystin and Jordyn recommended a 1.5 amp trickle charger for $35. That was a great savings. I installed the item with no problem and now I can keep the vehicle ready to go without having to think of jumping it. Now it fires right up. Saved over $100 on a fast charing system I was looking at. Maybe someday Ill find the short but for now, in an older car, this is awesome.

Na
Review №67

Decent prices and ok staff. If in a pinch I will go here otherwise I shop online.

Ka
Review №68

Almost always have everything you need. Helpful friendly staff.

Ji
Review №69

I have been to this store several times. Good selections and prices

Je
Review №70

In and out, very helpful good amount of staff. (no waiting)

Ca
Review №71

In my experience, Autozone is usually subpar and staffed by people who hate their jobs and are frankly poor at it, but today, they served me better than the local O’Reilly’s, which is admirable. Even wished me a happy new year.

Je
Review №72

A very thiccc boi gave me some outstanding services on my vehicular transporter. He engaged my senses in ways I cant describe with mere words. The vibes from my Autozone true lover I cannot overstate. To you my bodacious babe, bon voyage 💌

Ki
Review №73

Shheesh got followed like i was gona steal everything in my hands

Je
Review №74

Quick and easy friendly well stocked great service

Su
Review №75

Thank you David for replacing my cars battery, despite all of the challenges it presented!

Ki
Review №76

Very helpful people and they had what I needed... Product wise as well as advice

Jo
Review №77

Great help! Thank you Red 😁

Ro
Review №78

Helpful crew. Great values.

Ga
Review №79

AutoZone are fair, dont overcharge, and wont perform any fixes you dont approve. Highly skilled and friendly staff.

VR
Review №80

Good prices, smart staff, in and out fast.

Ra
Review №81

Standard parts store and when asked sales staff was helpful

Ro
Review №82

Lots of great parts, a little pricey.

Ci
Review №83

The people here are amazing!

HK
Review №84

Hard to get out of the door with just the item I came into buy. Sales girl kept trying to sell me more stuff. Uncomfortable situation.

Ju
Review №85

Helpful team

Ma
Review №86

David K. Is awesome. He goes above and beyond to help you.

jd
Review №87

Friendly helpful staff and easy returns.

Al
Review №88

Always helpful staff. Free battery testing.

Ub
Review №89

Nice new store but customer service rather lacking

Ke
Review №90

Friendly staff, willing to help with any questions.

Wa
Review №91

They had fuel line for my 2 cycle engine. Some choices for air cleaners for lawn equipment have been reduced, however.

Ry
Review №92

Good prices and decent help.

M
Review №93

Great location, very professional and helpful staff

Ma
Review №94

My favorite auto part store.

W
Review №95

These guys are great!

Jo
Review №96

The staff seems like your putting them out of there way when asking about some thing

Li
Review №97

Always kind and helpful.

Na
Review №98

Friendly staff and clean store. Definitely recommend if you need some automotive parts or tools.

Te
Review №99

Very friendly and helpful staff

Ge
Review №100

Great service.

Information
29 Photos
100 Comments
4.4 Rating
  • Address:2110 132nd St SE, Mill Creek, WA 98012, United States
  • Site:https://autozone.com/locations/wa/mill-creek/2110-132nd-st-se.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4197&y_source=1_MzIwODUzNy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 425-585-9006
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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