Several times in the last few years Ive needed a very specific bolt size. Sometime I had the measurements, others I did not. These guys have always been able to help me and have always had what I needed in stock! Quick, specialized service and employees who actually know how to help. Great service!
Great service during these difficult times. Always friendly and helpful to a novice DIYer. Have always had exactly what I need.
I have been coming to this company for over 25 years. They have so many bolt nuts bits fasteners its crazy.
If your time isnt valuable this would be great place to come and sip tea. Home depot would be better
Comprehensive stock of even specialty screws etc, good prices, and staff is friendly and helpful.
Nice local store. Good people.
Just went in there for a small bolt I assumed they didnt have but Id at least inquire. They didnt waste my time letting me know thats not the type of hardware they carry and didnt waste either of our time. Sufficient customer service for me.
So helpful and very friendly!
I have been purchasing hardware from Bolt and Nut Supply for over 20 years and have been taken care of every time. I own and run an office furniture business in Murray and to have this Midvale location has been super convenient. Jonathan and the crew there are extremely knowledgeable and wonderful to work with. Their shop is clean and organized and they usually get to us within minutes of our arrival and if they dont have all of what we need they are able to get it within days. I would recommend to anyone that needs hardware to use the professionals at Bolt & Nut Supply.
Guy at the counter was not to friendly said no immediately and walked away
I have been purchasing Hardware from Bolt & Nut Supply for almost 15 years. They KNOW their stuff. They offer great prices, and local convenience. If I have questions or am unclear about what I need they are a great resource. They always have what I need in stock and have quick friendly service. Besides, and ammunition collection is second to none.
I have purchased several types of metric and standard bolts and nuts from this place, some rather hard to find elsewhere. They have a minimum purchase of $5 or so, so beware of that. I have to agree with other reviewers that they sometimes have very poor customer service. What that means is that they sometimes talk to you as if you are stupid. I know what I need and I know what the type, dimensions, materials, and ratings are for the parts I am asking about, but despite that, there is a guy there, probably the owner, who is very impatient, who will cut you off mid sentence. He needs to get a clue, he is a total moron if he thinks it is okay to talk to anyone that way, especially customers. He needs to strictly sell online if he hates people that much. Efficiency is a lame excuse. He is simply blatantly rude. He has done this to me on the phone and even if there are no other customers in the store. There is another guy there however who is very helpful and courteous, so look for him and ignore the jerk and you will get what you need. Otherwise order from Amazon.Response to Owner:Ill be succinct. You are too combative. Your response proves my point. Customer service is not about you being right, it is about you respectfully servicing your customers needs. People are not machines. I am not arrogant or a troll. I didnt mention those reviews. I did know what I needed. This is not a forum, its a review page for your business. Good luck to you.
Super easy experience.Needed 16 bolts, washers and nuts to mount a snow plow on a truck. I took a sample in (DO THIS) and I was out of there super quick with everything I needed. Super nearly packaged and price was more than fair. I’ll be back!
Bolt & Nut supply has been a great resource and supplier to our company! These guys go over and beyond to make sure we are well taken care of! Newport, Inc.
We special order fasteners at Bolt & Nut Supply, and all I can say is, I wish all of our suppliers were as quick and as friendly at full filling our orders. In the ten years weve been doing business with B&N, Ive never been disappointed with their service. Highly recommend!
Hi Cory,Sorry to hear that we couldnt help you. We understand that our customers need product and most of them run a tight schedule with downtime costing them hundreds of dollars per hour in lost labor. With that in mind, we endeavor to get people serviced as fast as conditions will allow. To be honest, it just doesnt take more than a quick look to know if we carry a certain product. Were not being rude, just efficient.Thanks -The Bolt and Nut Supply Team
Great for bulk item or even specialty bolt and screws
Bolt & Nut has always taken care of me, from the simplest of orders to the large 5,000 piece orders. Efficient, knowledgeable people on staff, that have a solution for any of my problems or questions. Thanks guys!
Great place. Opens early, closes early. They might increase their business, and thus profits, if they extend business hours to cater to a larger market. Makes it hard to get there if you have a day job.
I have purchased products from Bolt and Nut for years and am very satisfied with their service. Jonathan is knowledgeable and gets the job done.
I called to get help on a question about how I can replace a weird screw and their sales representative was very rude and did not want to try to help me explaining he was busy. I told him I did not appreciate his rude tone and instead of apologizing he just hung up the phone. I will never shop at this store now because of how I was treated on my initial interaction.
Great place guys had amazing stock and knowledge. Very helpful. Brett
They have the bolts you need but don’t expect them to do anything out of the ordinary to be helpful or provide good customer service.
Been in here a few times. They always have exactly what I want. The guys are all business but that’s how you have to be running a small business.
They have an amazingly large selection of products, various material quantity’s, and quick turnaround if not in stock. I use them whenever possible.
Yep, as others on this post said. They are no help. He looked at my bolt and said nope dont have this and handed it back to me. Highly unrecommend.
What a complete and utter a-hole running that counter.Simply didnt want to help. Turned me away within 3 seconds of looking at my nut.Not sure if thats his normal mood or if he was having a bad day. But WOW.Thanks for nothing!
👍al100
Dont waste your time going to Home Depot. Go here.
This place has the worst customer service ever! My husband sent me there so I could get a part for him. I know I am not very knowledgeable when it comes to these types of things, however the guy at the counter was so horrible to me I left almost in tears. I dont recommend this place to anyone!!!!!
Great guys, always stocked
I have worked with these guys for years. Jonathan always does everything that he can to help you.
Awesome source for fasteners.