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Valley Billiards and Spas
6835 S. State St. Midvale, UT 84047, United States
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Valley Billiards and Spas
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Le
Review №1

Our Company is Canyon Park Tech Center and we have an office park leasing out office space in our 13 Building business park. From the time I spoke with Andy at Valley Billiards and Spas, the process from ordering to delivery was spot on. Not only impressed with the service but the quality of our new pool table. Without telling our tenants that we have a new amenity, word of mouth spread and the table has been in use since delivery. I would recommend for any size company! We will be ordering more from them.

TA
Review №2

Excellent experience from purchase to delivery. Great communication and professionalism which was greatly appreciated from a first time buyer of a table.

St
Review №3

Great experience with Valley Billiards & Spas!!! In the showroom, Andy was great. He took the time to educate us about the different pool tables and helped us stay within our budget. For the installation at our home, Cory & Braden were excellent. Great service & professionalism from start to finish. If you’re in the market for a billiards table, these are your guys.

Da
Review №4

Valley Billiards and Spas is the best. They made our Christmas more special than what it was going to be. We moved in to our home a year ago and we had planned to have a pool table in the basement. We were waiting for the right time which happened to be this Christmas. They made it magical by having the table delivered on Christmas Eve. The whole team was amazing to work with, from Steve who sold us the table to the installation team. The service was amazing and we could not be more pleased. Thank you Valley Billiards and Spas.

Ar
Review №5

Let me start off by saying that both Andy and Travis were fantastic to work with! The way Andy runs his shop reminds me of a time when businesses actually cared for their customers rather than just the paper in their wallet. From the moment we walked in, we were treated like family. Never once were we pressured into a sale or pushed into a bigger and better item. I shared my vision with Andy who worked with me to get exactly what I wanted within the budget I set forth. We love our new pool table, dart board, wall rack, and arcade machine! Andy and his team brought our game room to life!Lets talk about the install for a second. They team that came in were on time (rare these days), respectful and very careful when moving everything from the driveway to the basement....not a single scratch on any wall, baseboard or door! You can tell that these were not just installers, but fellow billiard and game enthusiasts. A very professional and fun install!Thank you all so much again for helping make my vision come to life!-Jon N.

A
Review №6

Valley provided us a great experience from start to finish. This is a no hassle, no pressure establishment. We purchased a pool table on a Saturday and their install crew had it installed and ready to play on within an hour and a half on the following Tuesday. I highly recommend this store to anyone who is looking to purchase a pool table. Andy was super friendly and great to work with. The installers were extremely careful and dialed in the table perfectly. Such a great experience with this company!!!

Ju
Review №7

Excellent Professionalism. They were Most Kind, Clean, & Accommodating.

Aa
Review №8

Andy gave me a great deal on my table and when the guys showed up to deliver it, they were extremely respectful. They took their time to set the table up right, make sure it was perfectly balanced, and they left everything cleaner than when they arrived! Highly recommend Valley Billiards!

Le
Review №9

I first reviewed this establishment with five stars. The customer service seemed great the install was great. However, our pool table began chipping with regular play from the very first game. My husband went in to let them know we had received an inferior product for our $5500 price tag. The salesman recommended we get a sharpie to touch it up. Seriously?????? I I can’t lie, I found that infuriating. We purchased a Brunswick Canton pool table. It wasn’t on clearance, it wasn’t discounted, we were told it was a top rated table. It’s actually a piece of complete junk. If you cannot use a pool table without damaging it, what is its purpose. Before anyone played on it,?it looked great. Now it has visible chips in the finish all the way around the outside edge. We contacted Brunswick. Possibly the worst customer service we have ever received. They told us we needed to be more careful. No one is abusing the table. It was being respectfully used for its intended purpose and it didn’t even hold up through its first game. Needless to say, I am absolutely furious. We have a brand new beautiful rec room with a brand new pool table that looks like a piece of crap purchased from a salvage store. Thank you Mr. salesman we will for sure get that sharpie. Totally unacceptable. I would never recommend Brunswick to anyone. Don’t waste your hard earned money And don’t trust what the salesman here sayRegarding the products they sell. To us $5500 is a boatload of money And we are horrified by The customer service both from the sales staff and the manufacturer.

Da
Review №10

First off Andy was amazing to deal with and went out of his way to explain the differences in pool tables and exceeded my expectations. They delivered my table within a few days of purchase, which their competitors could not do. The delivery and set up was on time and Cory explained what they were doing and how to care for my new table. I would recommend these guys to everyoneThanks valley spa and billiards for taking care of me

Ly
Review №11

Andy was very knowledgeable about the pool table and gave us excellent information and advice. We were able to get the table we wanted in the color and with the options we wanted. We also got a shuffleboard table. Installation was done promptly and professionally. The price was the most competitive we found. I highly recommend Valley Billiards and Spas.

Mi
Review №12

Great place to buy a pool table, great service, great price!

De
Review №13

Unbelievable service, Andy was amazing! 3 months ago when we started our basement remodel, we went into the showroom to decide on a pool table. They told us that it would most likely be 2 months after we placed the order for the one we wanted to be available. We came in on Friday afternoon of super owl weekend just after we finished the basement expecting to have to order the table and wait for months before it would arrive. They happened to have the exact table we wanted and are able to deliver and install it the next day. Totally made our Super Bowl weekend perfect!We highly recommend Valley Billiards to anyone who is in the market for a pool table

Ty
Review №14

Andy and the guys at Valley are the best in the business. Great service, professional friendly installers, top of the line products, and they take great care of you. I will be back!!

Sh
Review №15

We visited Valley Billiards originally looking for a shuffleboard table. We found a great selection. My first impression was how nice the showroom floor is; very clean and plenty of room with lots of table options showcased. That cant be said for some of the other suppliers weve been too locally.Andy was GREAT to work with, we never felt pressured, in fact we probably visited the store 4-5 times before making a purchase. He is very patient and knowledgeable. One thing really impressed me working with Andy was that during the time we were considering which table to buy we were following the price of the same table on multiple web sites to see where we could get it for the least amount of money. The price of the table decreased significantly on billiards website, I went into the store thinking I would need to negotiate the price to get it the same (I dont really enjoy negotiating). Instead, as soon as we walked in and starting looking at the table he proactively told us the price had dropped and that we could get it for the same price that was online, this was a pleasant surprise and isnt a common experience with vendors.Then, after measuring out the shuffleboard area in our basement we decided to try and fit a pool table, Andy helped us with the size requirements and gave us a great deal on a pool table! I will highly recommend this store to anyone looking for a game table. I give 5 stars in all the areas: Price, service, knowledgeable, delivery & setup, and of course they sell high quality stuff (Thats pretty obvious right when you walk in the store)As far as delivery, there were three guys (including Andy) who delivered and installed. They were fast! but also patient as we couldnt make up our minds if we wanted the pool table moved a couple inches :)

Tr
Review №16

Was looking for a high quality pool table and after looking at other places, Valley Billiards and Spas had the same and better quality for a much lower price. They also had many more options. Very pleased with my experience and purchase and will definitely do business with them again.

Te
Review №17

The proprietor at this place is so kind and honest. Well be back.

Ni
Review №18

We just finished our basement and couldn’t wait to buy a new pool table. We went straight to Valley Billiards and spas, they have a very knowledgeable staff and beautiful tables. We purchased a modern table that matched our taste and decor perfectly. They delivered our pool table a few days later. The techs are very professional and were exactly on time. Thank you, we love our new pool table.

Co
Review №19

My family just received this beautiful pool table!!Amazingly easy company to order from. They secured a date and time for delivery and showed up right on time, just as promised.Would highly recommend.

Pa
Review №20

I had no pressure when i bought my pool table. The crew that installed the pool table at my home did a great job.

ch
Review №21

I had a great experience with This company. Andy is very professional and knows what he is doing. We bought a Brunswick table and had these guys install it as well they did a awesome job all the way around.Very knowledgeable on product and professional. We highly recommend them to anyone looking to build game room.

Ja
Review №22

I really enjoyed the whole experience with buying my new pool table. Andy was very friendly and informative without pressuring us to buy. The install went without a flaw. Both men were quick and professional with job and have ten years of experience!I would recommend this company without thinking twice.

Ji
Review №23

The greatest service. Gave me the true secret to maintaining the proper chemical balance without buying all these new “designer” packages.True customer service!

Cl
Review №24

Great guys in the showroom. Insisted on all the money up front and set delivery in a couple of weeks, in plenty of time for Christmas. But now it’s time for delivery and they can’t deliver until after the first of the year and no refunds. Asked if they could put a used table or something up to salvage Christmas, but they “wouldn’t be able to do that.”Merry Christmas

Er
Review №25

I purchased a hot from Andy almost 18 yrs ago. It still runs great. His customer service is always the best

Cl
Review №26

Well, it’s Christmas Eve and the pool table I ordered over a month ago and was promised 13 days ago won’t be here for Christmas. I really thought that these guys would do the right thing. They have my money and all I have to show my kids for Christmas is a receipt. Merry Christmas!

Ma
Review №27

I appreciate the professionalism and knowledge that Andy provided at Valley Spas & Billiards. His depth of experience, upbeat attitude, and desire to make customers’ happy is what sets Andy and Valley Spas & Billiards apart from other businesses. Successful transaction, highly recommended.

Ni
Review №28

This place is amazing!! They have the biggest selection of pool tables,football,shuffleboard, pin pong and arcades! Their prices are affordable and the Showroom is absolutely beautiful. It’s like walking into a Ferrari dealership. Staff is extremely friendly and knowledgeable. If you are in the market for game room entertainment, I highly recommend Valley Spas & Billiards. Thanks Andy for making the buying process fun and easy!

Er
Review №29

Known Andy for over 20 years, wont find a better pool or billiard guy around or for that matter a better freind. I purchased a dimension one Sarena Bay spa from him, delivered ahead of schedule during a pandemic, made sure it was up and running before they left.

Pe
Review №30

These guys were great. They helped me get the exact table I was looking for, and even gave me a great upgrade on a starter set of pool balls and cues. They showed up on time for the install, helped arrange the room for ideal playing, set everything up quickly. The table looks and plays great! Very happy with my purchase.

Sh
Review №31

We have been so happy with the great team at Valley Spas & Billiards. Andy was awesome and very helpful in helping us select the right size and type of pool table for us. The team that delivered and set up our new table was amazing and efficient. Andy was available to answer questions and help us out in a timely manner. Thank you Andy and your team at Valley Spas & Billiards. This was a great experience for us! We love our new table! Thank you for helping us!

La
Review №32

We purchased a pool table from them and when they were setting it up they noticed an issue. Instead of trying to hide it they let us know what the issue was and asked us how we wanted to proceed. We decided we wanted a different table and they happily exchanged it even though they had to pick up the first table and deliver the new table. They are very fair and good people to work with. I definitely recommend them!

Te
Review №33

So happy with the professionalism and kindness we received at Valley Billiards! Andy and team went above and beyond to get us the perfect pool ya me at a great price! I would highly recommend them, you will not regret it!

In
Review №34

Over the course of ten years, I have purchased two pool tables here and have been very happy each time. I just upgraded to a 9 foot Brunswick Metro! The manager, Andy, treats his customers like they are a part of his family. Best service in town without a doubt!

Ja
Review №35

Excellent service and installation. Very comfortable dealing with them and made the process easy. Installers were great.

La
Review №36

What a great experience. Staff was very knowledgeable and accommodating after picking out a table they had it ready and delivered within a week. The two young men who delivered my table walked me through the entire process and made sure there wasn’t a piece of garbage to be found when they finished. I would definitely recommend valley billiards to anyone looking for a pool table or supplies.

Jo
Review №37

Excellent service, Andy and his staff were very helpful and knowledgeable in table I wished to buy and how I wished to use it. Getting me pictures and information on poker table I wanted, modified it quickly as I requested. couldnt be happier with both the table and the store. Great service - good prices, what more could someone ask.

St
Review №38

Went to RC Willys to get a pool table told them numerous times had to go down our basement in pieces. We sent them pictures and measurements of our basement, after waiting 2 weeks they couldnt get it down . We went to valley Spas and billards and they had a pool table in our basement the next day! These guys are very professional and know what there doing! If your looking to get a pool table these guys are the best! Thank you for all you did for us!

Mi
Review №39

Just bought the Lexington table by Brunswick, with matching cue rack, and a bunch of the bells and whistles. What a beautiful table. I’ve been shopping for a table for 6 months and finally found the table and the exact right people for the job.Andy was not pushy as I went back and forth on tables and was in and out of the store more then once. For me, that was important.Then, when I finally pulled the trigger I received A+ treatment through final delivery, which Andy personally took care of.I also purchased a light for above my table, a sweet Viking cue, and just yesterday, went back to add a beautiful wood pool chair, leather cushioned.So happy with my purchases. Sometimes I like to play it and others I just like to admire it.

Pa
Review №40

Andy and his boys are the best! I worked for brunswick back in the 70’s and thought i was good but these guys are better. If you want quality in what you pay for, this is the team you want. Thanks Cory and your bro for a great experience. Paul

Br
Review №41

Andy was fantastic from start to finish. He helped us pick out a beautiful Brunswick table that was perfect for us without trying to up sell us on things we didn’t need. He was very patient as I made many trips to the store to check things and out well as a competitors store. The delivery and set up went exactly I was told it would and his sons were able to answer all the questions I had and help figure out the best location for the table. I wouldn’t hesitate to recommend Andy and his team to anyone and will definitely use them for any future purchases.

Gi
Review №42

The guys at the shop were great to work with. The installers were super nice and respectful in our home. Were detail oriented and cleaned up after they were done. Answered any questions we had. Love our new pool table.

Mi
Review №43

My wife and I just bought a home in the Park City area and were looking for a pool table. After researching a few stores, we stopped in and met the owner Andy. What a great experience. He walked us through various tables, reviewed size options to ensure there would be adequate room in our basement and was patient with us as we worked through the process. Once we settled on a table, the installation was handled flawlessly by Andy and his son. Our family could not be more pleased. If you are looking for a first rate experience, Valley Billiards and Spas is the way to go.

Lu
Review №44

The best product and customer service also display is excellent!Andy always ensures customer satisfaction by double checking

An
Review №45

We love our new Brunswick pool table! Excellent customer service and overall great experience with Valley Spas and Billiards. Andy gave us such a great deal and got exactly what we wanted. They did an awesome job putting together our pool table. We highly recommend them to anyone.

Br
Review №46

Steve was very friendly and helpful to work with when I first walked in, helped me find the billiards table i was looking for very quickly and answered all my questions. The installers were professional and very curteous of my home, they were also very quick at installing, and making sure we had the least amount of short spots possible while positioning the table. I would highly recommend getting a billiards table here!

Co
Review №47

Andy and the guys at Valley billiards are amazing! They are knowledgeable and made my pool table purchase an awesome experience. The delivered and installed the next day. I would recommend these guys to anyone looking for a new gaming table.

Ph
Review №48

They were right on time, very knowledgeable and courteous. A pleasure to do business with. Would highly recommend them.

Pa
Review №49

We used Valley Spas & Billiards for our new Dimension 1 Journey. We are very pleased with the new spa. Andy from Valley Spas & Billiards was very helpful in selecting and installing our new spa and coordinating the removal of our old spa so that we could make deck repairs prior to installing the new spa. It was very clear that Andy has immense experience installing hot tubs. We will definitely use Andy and Valley Spas & Billiards again if the need arises.

Ke
Review №50

First I will say I could write my first book about Andy, and his sons. But I know you wont read it. So I will say that this is the best place for all your game room needs. These guys go out of their way to please you. I am convinced that they could please anyone. I mean anyone. Call Andy and tell him I sent you. You will have an experience that will last a life time.

Jo
Review №51

I just stopped in - I had some questions about the pool table in our HOA ... Cory - was knowledgeable, he demonstrated, explained, and told me everything that I needed to know. It is great when a sales person actually knows the product they offer. Thank you!!!

Za
Review №52

Great employees that go above and beyond to make sure youre happy. Theyve got my business!

pa
Review №53

Great store and staff for all your indoor recreation and spa needs

Mi
Review №54

Just purchased a wonderful Brunswick Pool Table from Andy and his team. Great customer service. I had to have it in time for a family Christmas party and Brian and his guys stayed until almost 9 at night making sure it was set up perfectly. This is a company you can trust. Thanks to all of you

Ca
Review №55

Easy to work with and quality products.

Ad
Review №56

If youre looking for any additions to your game room (Billiards, Shuffleboard, furniture, etc.) Valley Spa, and Andy, is a great place to start and end. Although the inventory in the showroom may be limited, the access they have to furniture and game tables is virtually unlimited.The sales process in designing, ordering, and receiving my custom shuffleboard table and ultimate poker table from California House was flawless (it came with a hefty price, but custom products and Cal House products typically are...)The installers were respectful of the furniture they were installing and of my house. They were more than willing to rearrange some of the furniture in the game room to accommodate the new additions.In the end, I received great products and great service at a reasonable price. Youd be hard pressed to find a shop that will provide the support during and after the sale that Andy and Valley Spa does.

Ja
Review №57

Cory and Andy are great guys also know there knowledge with pool tables hot tubs and game systems.

Br
Review №58

Best place to buy a table worth having

Ja
Review №59

Outstanding service, knowledgeable staff. Had a Brunswick table installed in my home by Andy and his crew, they did a fantastic job. Love the new table.

Ma
Review №60

Andy is the best he helped me out resurfacing a poker table. Professional work Andy is a true craftsman.

Ry
Review №61

Andy was great to work with and went above and beyond what I asked to finish complet my man cave. If you are looking to do your game room or man cave I wouldnt shop anywhere else.thanks Andy!Ryan

Sa
Review №62

Andy is very friendly and super helpful. Honest. Delight to work with.

St
Review №63

Travis was extremely helpful and knowledgeable

He
Review №64

Super helpful!

Ku
Review №65

Great folks

Information
100 Photos
65 Comments
4.9 Rating
  • Address:6835 S. State St. Midvale, UT 84047, United States
  • Site:http://pooltablesutah.com/
  • Phone: 1 801-568-7050
Categories
  • Billiards supply store
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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