Great selection of guns and accessories, down to earth staff and quick service. Will definitely be coming back.
Have called a few times, never had what I was looking for, but everyone else was too. So I do t hold that against them. No matter who, they were always courteous. So today we stopped in and called ahead, they had on hand what we needed. Nice they are close by too. And found some wssm rounds too. So we were in and out and got back to loading rounds. Nice store and great staff.
I ship all my FFL items here, the process is smooth and painless. I havent purchased from them before but they do have a robust stock of firearms and parts.
I WANT TO GIVE A SHOUT OUT TO WENDY FOR CALLING TO VERFIY MY ORDER. DIFFERENT BILLING/SHIPPING ADDRESS. SPEAKS WELL OF YOU PERSONALLY AND THE TYPE OF COMPANY YOU REPRESENT. YOU GUYS HAVE MY BUSINESS AND RECOMMENDATION. GREAT JOB! :)
Nice merchandise to many restrictions on what you can buy
Great selection of weapons and ammo. Knowledgeable staff.
Staff is nice and helpful. Store is clean and well organized. If they dont have it in store they will usually check to see if it can be ordered online for you. At the time of writing (6/11/21) FFL transfer is $25 and I have never had an issue with anything being sent or picking it up.
Honest and fair company. When things are normal they have a top tier selection with great prices. $20 transfers and genuinely good people.
Seems it takes 5 days to ship a package from Midlothian to Conroe yall need to start using FedEx. I always like using SWFA because my package would arrive always within 2 days from the time it leaves the store now its 5 for an approximate 2hr drive. I use yall because of how quickly the orders are processed but now I might as well consider all companys that sell products specific to the gun industry. Sorry SWFA but I think yall can negotiate better shipping time for your instate customers.
Terrible customer service. They will make every excuse to blame everyone else but themselves for a mistake they made. If you like being ripped off and lied to, this is the place for you.
Lots of goodies, super friendly staff, awesome place to gear up. Thanks guys for being so nice to me and my dog
Very bad place to do business .. they lie about their online inventory to only send an email later saying sorry we got your money but we really didn’t have that item in stock but you should get your money back in your account in 5 days .. Terrible customer service and terrible business management .. stay far away
Fair prices. Friendly staff.
Love this place, it might be the only place left with comfortable prices!
Great place great start great people
Super knowledgeable staff. Clean showroom floors. Good inventory.
Good selection and help, pricing can be on the higher end compared to many other sources for a lot of the same items.
Never been there in person, but have bought from them many times online. Great people, excellent products, good prices, and great service. 2 thumbs up.
Ordered my suppressor straight from the shelf inside. They made the process super easy with the Silencer Shop kiosk which really minimized the paperwork and headaches associated with getting anything NFA. Courteous and knowledgeable staff. Will shop with them again.
Excellent service! Thank you! Made a backorder for a high demand item and received it in about 1 month. Process was smooth and customer service was top notch. Highly recommend.
What an amazing place for firearms and equipment. The guys really know their stuff and are always ready to answer your questions.
Used to love this place, bought several scopes from here and AR parts. That was until today when the broke back looking tall guy with a mustache and goatee assumed I was going to steal ammo because I opened a box of ammo to look at one cartridge. SWFA apparently supports the military by assuming Marines are thiefs...f*ck this place.
I purchase from yall online and I just wanted to thank you for not jacking up all your ammo prices. You run your business right and youve earned my business for life. Thank you again.
Still have a decent selection of parts and magazines. Actually have firearms for sale on their shelves.
Great store has guns, scopes and more
Walked in, had exactly what I needed, walked out happy. Great customer service.
Friendly people. Ill go back
I ordered a product 2 months ago and it has shown in stock since I placed the order. Each time I reach out Im given a different reason why they havent sent it along with a passive aggressive response. Very surprised as SWFA generally has good reviews. Very bad customer experience so far
Its a nice store but the customer service is repelling. My husband and I were in there and there were quite a few workers standing around and no one ever greeted us, asked if we needed help, or even made eye contact with us! They probably could have sold us on a few expensive items that my husband was looking at if they only offered assistance and information. When we did finally ask a question, they seemed irritated that we bothered them. The owners of this store should be embarrassed by their complete lack of customer service.
Staff has really improved with time, friendly and helpful
Got a great deal on a rmr 410 shipped, I had no idea I even ordered it as I some how got put on thier back order list but hey Im not complaining
Cool place, helpful staff. But expensive, which makes sense because smaller gun companies have less resources than larger ones such as academy. All in all if you don’t mind spending a little more they are a worthy and trust worthy business.
They had a q on door, I dont want to shop at a place that expresses personal opinions or hidden meanings for people to guess that they are involved in q anon conspiracy groups. Plus they no longer carry muzzle loader supplies
I transferred a lower receiver, and bought a new pistol. As always, the staff are knowledgeable and helpful. Will keep going back.
Though stock is spotty due to current conditions, the store is clean and orderly, and the staff are helpful and friendly.
Nice selection and very courteous staff.
If this place was closer to me I’d be here weekly! It’s such a amazing place
Great place great people. I recommend them for all of your outdoor needs!
Great place! Everyone is super nice & extremely helpful!
Would give 4 and a half if I could. People are very friendly up there and they have a good selection of equipment. The half a star I would take away comes from their gun collection, its a little limited but you can probably still find what you want if you arent a gun fanatic
Good people. Nice store. Just didnt have what I needed (ammo).
Customer Service outstanding. Very glad I went to SWFA.
Best gun store ever. Everyone seems to go out their way to help you. Would highly recommend to anyone.
This place is awesome! No idea it was even there until I happened to drive by on my way to Mansfield from Waxahachie. Great staff! Only place I’ve been able to find ammo in stock for months! I’ll be back soon!
Awesome customer service and options.
Good friendly people, good products and good service!
Great place with a wide selection and great prices
Everyone was very knowledgeable and I was in and out quickly. Highly recommended
No maskholes ! Great people - great conversation
Talked to Mike he was very professional and very patient.... Not the first time Ive bought from them... But I will not buy anything else but from Swfa..... Great people!
Allowed me to come in 10 minutes before closing on a Saturday. Very helpful staff very knowledgeable.
Very accommodating, glad we stopped in.
From the condition of their shelves everybody is reloading their supply of ammo. The place was busy. Store looked clean and tidy. We will be returning for future supplies.
Great stuff
Great place to purchase fire arms and Ammo... There is an awesome selection and the staff is very knowledgeable
Always a great experience. Staff is helpful/cordial and store is always clean/organized.
This people are liars.
Terrible customer service. Ordered a product on May 22nd and keep in mind the item was in stock. Waited about a week and didn’t receive any news on shipping. I called and was told the warehouse where this product was coming from was delayed 10-15 days. So I waited once again and nothing. I called back and was told the warehouse was still delayed. So at this point it’s been about a month and I call back to see what was going on and they decided to tell me that they don’t have the product in stock anymore and don’t know when they will be getting it back in stock. I cancelled my order. Sad part about this... is the manager didn’t even bother to offer to help. All they did was upgrade my shipping, but what is that going to do when they don’t even know when the product is coming back in stock. This is disappointing and I will never order from this place again. I DO NOT recommend ordering from here at all.
Don’t order from here, placed and order waited 2 weeks for a shipping confirmation which I never received. Left a email no response for a week, made a phone call spoke to Andy who was gonna talk to the warehouse and call or email back that never happened. Called 5 days after talking to Andy and was told we can’t ship to you. Almost a month to find that out. They weren’t even going to let me know just take my money. Awful way to run a business and even worse customer service DO NOT ORDER FROM HERE
SWFA has an amazing selection of every single firearms related thing you could possibly need. The prices are the best, they can order you just about anything you want, and they even price match! Dont forget about the employees, they are top notch, absolutely some of the best employees Ive ever dealt with in my entire life. They are super helpful, and I definitely recommend going to SWFA for your firearms needs.
Really great place, they have ammo type you can possibly think of. Their weapon selection is up to date everything from AR parts to pistols parts. Pricing is really good and the cheapest place Ive seen so far thatll have weapons shipped to their building.
Had a great time talking to the people in there and I will be going back.
Swung by SWFA Outdoors for the first time and I was pleasantly surprised how nice the store was set up. Shelves were bare but thats expected since all the panic buying. Not only do they sell firearms and firearm accessories but used firearms and NFA items as well. A nice addition to their store is the electronic fingerprinting via the SilencerCo kiosk for NFA purchases. Staff was friendly and knowledgeable and I suspect that Ill be visiting this venue in the near future.
So helpful!I went in with a rough idea of what I needed for home protection, and they showed me a few great possibilities, but not too many to confuse me. Took time explaining and helped me get the right gun for ME. Ended up going with a less expensive one, than what I thought I’d spend. Excellent inventory, of bullets too.
Nice people. I said I had $1000 to spend and the young man with a beard either did not have sales experience or didnt work on commission. I went to Alvarado and met a salesman that was extremely knowledgeable and came home with a custom ar15.
Great store well stocked fair prices excellent customer service
I really like this place. The ammo selection is great!On my first trip I thought it was a little pricey. On second visit I noticed their firearm prices were about average to a little high but ammo and accessories are competitively priced.
I just left there a few hours ago. It was my first time going there. I was treated with respect and found their staff to be great.Only issue I had was they sold the Ruger AR-556 for $200.00 less than I bought it. That is not their fault. But dang it I wish I Knew about them sooner.They had a hard to find Gerber I wanted so I got that too. They are good people with a great selection.
This is a beautiful shop (seriously - best looking shop I think Ive ever seen) with a great selection of guns, ammunition, survival gear and more. I want to thank the staff for their help with an older SWFA SS scope I had to bring in yesterday.The scope was having some issues and the gentleman that helped me could not have made the process easier. No questions asked, didnt try to tell me that I was wrong or that it was my fault, etc. Clearly, they just wanted me to be happy, which is all I could ask for from any customer service. Gave me a brand new scope from off the shelf, even let me look through as many as I wanted until I found one that I liked best. The SWFA scope warranty is absolutely rock solid (although it doesnt look like most people ever need to use it, based on reviews all over the internet). Even gave me a free sunshade for my new scope!The only thing that slowed the process down was that I looked around the shop and bought a few things, due to the awesome selection and prices. :) Otherwise, I would have been in and out in 10 minutes or less.Would highly recommend! Very happy customer! Thanks, SWFA!
Very good selection of ammo and optics. I live in Florida, so have not been to the physical store but definitely my go to online! Deliveries are fast and customer service is excellent. Product always good.
Great prices and staff super knowledgeable
Always excellent service.
A good place for your firearm accessories, ammunition, and though limited, outdoor equipment. The Ryan and the other members or the staff are all VERY knowledgeable, and do their best to answer any and all questions about the firearms and other items that you may have. They also have A wide variety of ammunition to chose from. I VERY HIGHLY recommend dealing with them!
In my opinion, you cant find better on a local basis that isnt a big box type store. I have always been treated well when dealing with the staff, and while not all prices are always the lowest in the area, they are within reason. If you look around in the store or wait for sales, you will find some very good bargains. Just depends on what you are wanting at a particular time, and if you are willing to wait for the discounts. They also have a nice selection of ammo.
Im very friendly and helpful staff. They had really good prices on ammunition as compared to the competition. A very good selection of firearms for sale. Definitely a place that I would consider if I was looking for a new rifle.
Great selection of amazing quality items, especially optics, at bargain bin prices. I have been happy with every purchase I have made.Customer Service: I had a couple of minor issues with an order I had placed, all due to my own lack of foresight in the matter, but SWFA customer service has been great to me for this. My problem was understood, the associate was polite, a solution was agreed on, and it was incredibly easy on my part.
1st time in the building is was great to see they carry chassis for building firearms with accessories for any application. Great people
I went to this location to purchase a hand gun and I am a first time user and owner. The sales rep who helped me was very knowledgeable and suggested a hand gun for me as a first time user and the funny thing about the purchase was I didnt want to spend a lot of money but he didnt know that and showed me one in my price range. He also made sure I didnt buy things that were not needed when I told him I wanted different items. He took time to show me how stand and hold the weapon in my hand. I give this location 5 stars and will shop there again.
Great place to come for your firearm needs. Really friendly and knowledgable staff that makes sure that you leave happy.
Hands down the easiest buying experience online or in store. If they dont have it in stock (which rarely happens) or posted online, no worries they will get it for you. Also prices are as competitive as any other major retailer out there. Plus the new store is a fun experience in itself! I believe in writing good reviews for good service and thats why they get 5 stars.
Best place around for any and all of your firearms needs. They always have the best selection and customer service. 👌👍
5 star gun store. Top of the line, in every way. Top gear, top professionals, good prices. Check them out and their website. If you can dream it, they have it. If they dont, theyll get it for you. Kinda like Burger King, special orders dont upset them.
I have been buying optics and gear from SWFA since 2006. I have found them to be an outstanding supplier of goods, with great integrity and willingness to serve and educate the public. Bravo Zulu guys, keep up the good work.Just in scopesSS 10X42Bushnell 6500 2.6-16TSS 5-20x50 illuminatedSS 1-4x24 illuminatedand others I cant remember!
Love this place.Has a selection that cant be beat.If they dont have it.They can get it.Helpful, friendly courteous.. Cant ask for more.Thanks guys. Keep up the good work.
This place is a Hunters/shooters Paradise... I have bought many items from SWFA and have had the best experience than any other place I shop for outdoor equipment. The only fault I have found is there customer service. They are way to nice and helpful, not just once but EVERY time I have called in my order. With more companies today customer service is not a priority but with SWFA it seems to be at the very top of there list. Keep it up SWFA!!!!!!!!!!
Cant wait for Christmas!! Momma needs a new gun! Love these guys at SWFA
I give them 1 star because of the awesome choice of weapons and accessories. I saw the hand gun that i wanted to purchase. It was the right price but the vibe from the staff was less than welcoming. I will never shop there again and will let my people know that if their not the right shade, dont bother.
Very nice and helpful folks. I was wanting a flash hider and they took care of me.And BTW the stuffed skunks at the front entrance made me jump and say Oh Sh**
Had what i wanted in stock! Fast service
I have been an SWFA customer since 1998. In that time, Ive seen them grow and move to new upgraded locations twice, until finally moving into the AWESOME facility they have today! Their product offerings have expanded tremendously since that time as well. One thing has remained constant in the 27 years Ive been buying from SWFA -- they have always treated me right! Their prices are always competitive and they carry a large inventory, but its their people that have made me a loyal customer.
Staff is friendly and somewhat knowledgeable depending on who you are speaking with(3 staff members will get you 3 diff answers)?? good selection of ammo but thats about it, prices are toooooo inflated, the rent on that building is obviously high..... but nice place to look around!!
Nice staff. Good displays and products. Will be returning. Do recommend.
Interesting, seems to be a fine selection of firearms, however I was never actually served. Apparently short staffed
I can’t stay away from this place. The service is excellent with very knowledgeable and friendly sales people. Shoppers may not realize that the selection in the store is just a representation of the products they have to offer. You can purchase items in the store that they have in their extensive online shop. I’m a sucker for their NFA items.