Extremely overpriced! Went to check out their silver and could not believe they wanted to sell me silver rounds for $25 a piece. Thankfully we live in the age of internet and took my business elsewhere.
I purchased 8oz of silver at a fair price. The employees were kind and helpful when I asked questions. I will definitely be purchasing more silver from them in the future.
Best way to use a business for a tax write-off
So... I read the reviews and couldn’t believe it was THAT bad. Oh my gosh. I literally experienced every one of the negative reviews on here in one sitting.Asked to look at silver and was told “it’s just silver sir it’s not diamonds or anything.” What a snotty old hag. Saw a review talking about how they are not friendly to non locals. Let me tell ya pal I was born and raised in this are. Odessa tx 89 baby!!! Made sure to mention that and she said “we don’t discount for locals.” Listen last I’m here to spend my money not get any from you. Asked about them having another store and she replied “nope.... not anymore” I see why. How the hell are you still in Buisness with this one? Gun selection sucked and bullion prices were absolute garbage. She would how ever be a prime candidate for a dmv employee .
Everyone is very friendly and knowledgable. They have a lot of options when it comes to purchasing precious metals. You can buy metals cheaper online, however I prefer to shop locally.
At 11:10 went in walked around the store and never had anyone ask me anything and I was the only one there. So, I did not buy anything and I walked out. Customer service is horrible.
Horrible I asked about some prices because they werent visiable. I was told 150 and up but the person behind the counter didnt move at all or say Ill come down and show you some. It seems they arent motivated to sale anything today.
Not the best place to buy metal or second hand guns. The staff are rude to non locals and wont let you buy firearms without a Texas ID. They will let you pawn a gun without Texas ID but wont let you buy it back without Texas ID. They are very misleading in that regard and that is what those in law enforcement call legalized fraud. So dont pawn a firearm to them because they will make up reasons to not allow to get it back without paying interest, your time and you might never get it back.
These are some of the most heartless and horrible ppl I’ve ever so much as talked with.... GO TO CASH AMERICA !!! You’ll be treated like a person for 1 PLUS you’ll get a WAY better deal !!! It’s LITERALLY like walking into the TX chainsaw massacre movie with these ppl I SWEAR LMFAO !!! You’ll see bunch of weird looking ppl (OBVIOUSLY family) all sitting around staring at u extremely uncomfortably while ur at the counter with this weird old woman walking around constantly sayin “idk” “idk” “I’m busy” “call me in few hours” ?! REALLY?! I’m one that likes to buy old coins when I got some $ to burn so jus wanted to see a few .... When I was there I saw this young girl (crying) that had called an made arrangement to pick her stuff up the very next day and they were pretending like they knew nothing bout it and were making her pay 6 TIMES what the loan she’d gotten for her stuff ?!?! WOW ?!?! they’re definitely out to take advantage of anyone they can !!! If anyone wants to have a lil entertainment while being freaked out at the same time, then pay this place a visit for sure !!! And conveniently right next door, they also have their Rent-to-Own store. And for those of us that have made the mistake of dealing with that kind of business before .... you know what that says about these ppl !!! ONLY reason they got the 1 star is cause I had to give that so I could post this warning!!!
My experience was bad. One of the elderly ladies kept tossing coins on the counter and was very obnoxious .She started to question me about my logic on why I wanted to purchase a small amount of old coins, I told her its not a prerequisite for her to understand my logic to make the sale, so just make the sale. The answer I gave her, i guess was a little too much for her, Her attitude changed slightly. I visited again a week later, didnt get the same elderly lady, turns out I met a family member of the owner, she was not as bad as the last one, least she acted like more civilized and decent like a proper lady should, although during our interaction, I asked some questions about coins, (forgot to mention im new to coin collecting), so she answered my questions with questions, we were not getting anywhere doing that, so I had to ask the same questions in a different way, bingo! she began to answer, with answers. good lord at that point I was beginning to lose interest . To sum it all up for my experience the atmosphere was dull, and felt very negative, no greeting, no smile. Rude or lack of properly researched information . My suggestion, owners need to reevaluate employees code of conduct, and proper customer engagement. Retrain your employees. My goodness hope it hasnt been like this for years. Great inventory of old currency and coin selection though, if it wasnt for that, and Midland actually had another choice for a coin shop, oh id take my business elsewhere.
Absolutely the worst place for customer service and well overpriced on firearms and accessories.
This place is the epitome of b#llsh*t. I was told my 14k white gold ring somehow filled with something other than gold after the gold was removed by some un-named,un known process solely because I was in my greased work clothes when I stopped there,then the lady had the gaul to tell me my 1909 buffalo nickels werent even coins but they were conchos.What is wrong with these idiots
My grandparents told me that. They will talk u out of it, if u have like a 1947 Morgan dollar. The people behind the counter will talk and try to trick you about the coin. Probably a scam
They are out to get people. Greed. Racist, too. Sad. Ill sell my diamonds elsewhere
Had been going there for years when I needed extra money. Hadnt been there in a while tried to get some money for my ar15 so I could do some earl Christmas shopping. Offered me a super low 150.00 for a smith and wesson rifle thats never been shot. I just walked out . Will never go back.
Fair mark-up for the bullion prices. Staff/Owners were helpful.
Very weird folks.
Horrible customer service
L.p.