user
TechKnowledge
973 S Saginaw Rd, Midland, MI 48640, United States
Appearance
TechKnowledge
Comments
K
Review №1

Professional and courteous over the phone. Answered my questions helping me discern best course of action. Brought device in and they had it completed less than 24 hours. Excellent turnaround! Check in was very thorough in tagging device and making sure all parts were accounted for. Note: one does prepay the diagnostic fee upon drop off. Dont let that deter you! This is a small, local business and well worth all your computer repair needs! I received digital email copies of my receipt with images of my device, which I appreciate.

Ri
Review №2

The owners, husband and wife team, are really nice, do great work, and usually have great used refurbished laptops as well. Have been using them for years and alway pleased with the results.

Ne
Review №3

Ive trusted for years; reasonable prices and solid work. When I need a software fix or hardware upgrade, David and Theresa are there reliably. Glad to have them in Midland. Elson B

Ke
Review №4

I had a world class experience with Dave and Theresa. I approached them with my problems, and they immediately started offering solutions. They were very conscious of my time frame needs, and got my computer running better than it ever has. Their pricing was incredibly fair and reasonable for the service. Would highly recommend. Thank you so much, guys!

Jo
Review №5

I dont normally leave reviews but David and Theresa are a class act. Caring. .professional. Trustworthy. Best place around to handle your computer.

Ma
Review №6

David is great at diagnosing the problem and explaining what it means. He is quite knowledgeable and he is our go to person for all our computers.

An
Review №7

David did an excellent job. I took my computer to him on Wednesday. He had me up and running by Friday. Even with thanksgiving the next day. Very quick turnaround and great work. I highly recommend. Thanks David and god bless you and Theresa this holiday season.

Ma
Review №8

I am so happy with the help I received from Dave! I was so impressed when I walked in the office. The knowledge from Theresa showed me I went to the right office. If I ever need help again, they will be the first people I see! Thank you for not treating me like I was a total idiot!

T
Review №9

Very happy with the turnaround time and quality of work. Dave was very patient and answered all my questions beforehand. Trusted him fully to get me up and running. highly recommend if you are looking for a reliable computer guy.

Dr
Review №10

Would highly recommend David and Theresa! Very friendly and (tech)knowledgeable. All around great team to work! Heard they have some cool pens too :) !

Pa
Review №11

Everytime we have needed TechKnowledge, Dave has been available. We appreciate his knowledge and his ability to get us out of computer trouble! Were pretty computer savvy, but sometimes you just need an expert. TechKnowledge is definitely our expert!

Ou
Review №12

Excellent experience! Hands down the best IT/computer store in Midland. Will definitely go back. Courteous and friendly.

Vi
Review №13

I had an excellent experience at TechKnowledge and also had all my questions answered! I found the right laptop to fit my specific needs! Thank u to Theresa and Dave for outstanding customer service!! I highly recommend TechKnowledge :)

Kr
Review №14

Theresa and David are amazing! I took my laptop in to get pictures backed up onto a memory stick. I specifically told them I was not in a hurry to get it back, that they could take their time. They still got it back to me very quickly, all the pictures are now safe on my memory stick and they even informed me my computer was running a little slow and they fixed that issue as well! I was very impressed with both the service provided and the staff. Very friendly and knowledgeable. Theresa knew upfront that I am not good with technology and she took her time to explain things in a way that the average Joe who isnt tech-savvy could understand. I would recommend Theresa & David at Techknowledge for any of your computer needs. Thanks again!

Ta
Review №15

Clerk was knowledgeable and they had what i needed to finish my gaming build.

Ni
Review №16

David was extremely helpful and intuitive on my repair. I brought him my mid-2010 iMac. I inadvertently damaged a fragile LCD cable connector on my logic board while installing a new hard drive at home. David secured a fully-functioning logic board for me and successfully replaced the old one. He was very meticulous about his work and did a wonderful job getting my machine running properly again. Thank you, David!

Je
Review №17

Great experience! Friendly service combined with great IT work gets this place 5 stars. I would highly recommend to anyone.

Wa
Review №18

Use PC Knights for a myriad of computer solutions for our company. Manages our server and large computer repairs. Always professional, astute and accommodating to our schedule. Strongly recommend to anyone who is need of computer services.

Do
Review №19

I have used PC Knights for many years. I have purchased several computers through PC Knights. I know very little about computers and David has been very patient with me in working through the problems that I have had.He is a class A person, easy to work with and very timely.

Wm
Review №20

Great Service! Bill came in based on estimate. They worked to try and keep the cost down. Fixed the problem (Apple laptop screen repalcement) quickly nad professionally. Would recommend.

Da
Review №21

I was very pleased with their thoroughness, professionalism, and honesty. I was truly expecting to hear of serios issues with my Alienware laptop. It would not power on and all research implied catastrophic failure, not only did you repair it but also at no additional cost beyond the initial fees. I will definately use your service in the future but will also recommend you to anyone who might need services. Thank you very much for your service.

To
Review №22

Very professional and effective. They provided great explanations for everything that was done and I walked away happy

Di
Review №23

Great prompt service. Very knowledgeable, professional, and friendly. Thanks.

Me
Review №24

Very helpful and reasonably priced :) I will for sure use them again if I need to.

Ki
Review №25

About a month ago my MacBook sustained water damage, which I quickly took to TechKnowledge (they have provided thorough and trustworthy services for me in the past). While they were unfortunately unable to to repair the damage with their Water Restoration services, they provided $50 credit towards Data Transfer for a new computer. What had me most impressed with my latest TechKnowledge experience was Teresas honesty in regards to my computer. She could have tried to sell me on replacing parts of my macbook ($$$), however she was forthright and shared her honest opinion- being she believed buying a new computer would be my best option. While the news was not so great, I appreciated her care and honesty throughout my experience. FIVE STARS!2017 Review:My experience with TechKnowledge was phenomenal. As expected I was nervous taking my MacBook to a random business I found on Google but was surprised to my relief. The staff were very friendly and helpful and the repair to my computer was fairly priced. I would highly recommend this business for any of your technology needs.

Ab
Review №26

So Im not a computer engineer, I dont really know much about computers. My macbook pro stopped working last week. When I attempted to start my computer there was a flashing folder with the question mark inside it preventing me to go any further. Naturally I googled computer repair stores near me and Techknowledge had the best reviews so I went there. This guy David Gill, said he could run a diagnostic on it and see whats wrong for $50. I needed my computer fixed so I let him try. Total diagnostic and information back up was going to cost $125 and also if my hard drive was bad then it would cost another $80 to replace it. So I get a call back from a girl and she says the hard drive is fine it seems to be some sort of internal issue and it should be resolved with no extra costs. Then I get an email saying the hard drive is bad and that it was going to cost me another $80 to replace it. I decided to just go in and cut my losses and just get my computer back. After reassuring me that it was a common problem and that they could fix it no problem David then says to me a bunch of big words and how he tried this and that to fix my hard drive. He said the possibility of getting all my images and data from my harddrive would be very unlikely. Seemed as if he was just after my money trying to take advantage of me because I was trying to get my laptop fixed as soon as possible because I am a student and I needed it back badly. So I took my laptop back did about 20 minutes worth of research and found out that this is a common issue and that replacing this part Hard Drive Cable would most likely solve the problem. So I purchased it for $9 and installed it in 10 minutes and guess what. My laptop is working perfectly fine again and all my pictures and documents and files are back. Hard drive is just fine only the cable was bad. Like I said before I am not a computer engineer and I have no skills with computers. I youtubed a video to replace that cable and fixed it in 10 minutes. What took David 3 days and not being able to find the problem and try to steal $125 and $80 for a new hard drive I fixed myself. This guy is suppose to be a professional and own a business but could not even fix this simple problem. I cant prove it but Im pretty sure he was just trying to get my money. Any computer expert out there could have probably fixed this problem just like I did even quicker. He is lucky he got $50 from me. What was a $9 problem he stole $50 from me. I dont know what he did with my laptop. If he even opened it or not or what he did. I gave it to him with the trust he would diagnose a problem for $50 and I guess thats what he did to the best of his capability. Even though it was very very bad. I would suggest he seeks a profession else where, where he actually knows what he is doing. I have never written a review for anything in my life but this guy actually got me to write one so here it is. I would love a refund but Im sure this review is going to make you so angry you wont give it to me. I do not recommend anyone to ever go to this business unless this guy David no longer works there and they get somebody who actually knows what they are doing. Or better yet just google the problem and youtube it. You can fix anything from youtube now a days.

vl
Review №27

Awesome customer service, a place you can trust to fix your computer and treat you right. You guys are the best, wish more companies were like you.

da
Review №28

No one else I would trust with my computers always honest and very helpful. :)

Hi
Review №29

Very informative and honest!

Ca
Review №30

Solved the problem quickly for a reasonable price.

Ty
Review №31

Cleaned the inside of my PC box for $25. Done within an hour. Good honest service.

Ri
Review №32

Very friendly and honest people to deal with

Br
Review №33

I dropped off my iPad to get fix he replace the scene got it back and the home button was broken took it back they had it for 3 weeks when I got my iPad back the screen wasnt on all the way and the home button was still broken the owner said thats suppose to be that way he told me that he could not fix it that its suppose to be like that I will not be taking anything to them again and they need to learn how to fix things correctly I took my iPad to a place in mount pleasant and its like when I first got it.

Ri
Review №34

Quality, helpful service.

Information
1 Photos
34 Comments
4.8 Rating
  • Address:973 S Saginaw Rd, Midland, MI 48640, United States
  • Site:http://techknowledge.repair/
  • Phone:+1 989-832-4101
Categories
  • Computer repair service
  • Computer consultant
  • Computer networking center
  • Computer store
  • Computer support and services
  • Technical service
  • Used computer store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Service options
  • Online appointments:Yes
  • Onsite services:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Similar organizations