The prices are NEVER marked correctly, I always end up paying more because they dont update the price stickers. And there is ALWAYS expired food on the shelves. One time I noticed that the coffee drinks I wanted were expired by over a month. They were still there a week later. I took them to customer service and told them about it and the yogurts that were a week past the date. They said they would take care of it. The next week I found they just put the expired drinks back on the shelf and the yogurts were still there, now 2 weeks past the date. I dont know why I still shop there. Its probably not the fault of the regular employees but the fault of the managers for not making time for them to check dates and prices more often.
Customer service at the self checkout is typically a couple young kids talking or on their phones. Chris, a worker, was very helpful when I couldnt locate something. The deli workers were busy, and helpful, as always.
I found everything I needed there & the cashier was awesome
I have been going to Acme for years and Ive never had any problems. Everyone has been nice and pleasant until today back in the seafood department. That guy was so disrespectful. It will be a long time before I go back in there, if at all. Dont he know I help pay his salary? What happened to the young tall slim nice guy,? He was nice and pleasant with everyone.
Steamed crab legs are great. Although I was best on a BOGO deal on ribs. Shame on the cashier.
I called Acme in Middletown before I headed there this evening to check on the deli hours. I was told they are open until 9pm which I also saw on the website. I get there right around 8 and there are three employees behind the deli counter one tells me sorry we are short staffed and are closed. Three people behind the deli and not one could cut me lunchmeat instead go on to tell me about being short staffed. I get it everywhere is short staffed these days but one your website says 9pm and two I called before driving there and three there were three people still behind the counter. I’m not sure I will ever go back to this acme. Very poor customer service.
ACME is the boom-diggety-schitzel-mc-nitzel-in-the-hitzel-mc-word-hizzeraahaha.
Always great when I go in there. One downside is the motorized scooter only lasts for maybe an hour and it dies.
Awesome fresh fried chicken. Thanks!!!
Self service is great. Easy to navigate. staff are available and willing to assist.
Convenient location, well stock a little hard to locate some things but all and all good store
Bakery had large selection choose from the employee in bakery was on her phone had wait 5 mins before she askede if i needed anything
This Acme is definitely out of the way for me, but I come here anyway and avoid my local Acme. This Acme is much better stocked. It is clean, the produce appears fresh, and they usually have a decent discount sale on baked goods. The lines are fairly quick to get through if you dont use self-checkout. I often use their Just4U rewards program for coupons and deals.
Everything was in stock and all the employees were great.
Clean store, plesant shopping, good meat department, courteous personnel.
First time in this store since moving to the area and I have to admit, I carry high standards for my grocery stores. Up to this point, I was pretty concerned at the quality of each place I trialed. Giant was just ok, and places like lidl dont appeal to me. To my pleasant surprise, ACME exceeded expectations. It had a great selection, a really good seafood department, everything seemed fresh, well stocked well lit, the list goes on. Im very happy to have found this store and it will be my regular weekly shopping place to go.
Thank you for being so helpful at customer service, even though I hadnt been able to do a digital coupon (June 4).Also very friendly person in parking lot obtaining carts...good experience all around...
Store is clean, items are stocked. Customer service, could be improved.
Very nice and friendly staff. Clean store. Will definitely shop here again.
Good verity a little high on prices but its the only place for Clearfield Cheese.
Stop sending me emails! Ive unsubscribed many many times. I will turn you in to the BBB!
Why does stuff in acme cost so much
I love this Acme supermarket. And its always very clean and well stocked. The employees are always very helpful especially the employees at the service center and the self-check area.
Good selection but prices are higher than the other grocery stores in the area, i.e. Food Lion, Giant, WalMart ect.
This market is great with their sales
Had a order delivered, the person delivering the order was nice, but the person who packed the order forgot half the order. Oh well never do that again.
Good deals when you use your Acme Just4U rewards.
The only reason I go in to Any acme is when Walmart is out of the type of Dental stick treat my dogs like. Everything else is so overpriced I dont even look around. Or occasionally they is a remarkable sale item then again I run in for that item and leave with just that item but to put into perspective so far in 2020 I have supper Acme in general 4 times. Just again so overly priced.
I go for my seafood
Clean but so expensive. I only come here for emergency visits (last min dinner items)
Everything here is great except the Seafood section.
There are BUGS in the self service case by the bakery getting all over the food!! And the half pies had bugs in it as well! Nasty!!!!
You would think during the biggest pandemic in my, my parents or grandparents history this store would help its community by offering curbside pickup for those over 60 with health issues. but no. many many other acme stores are tho. shame on this manager!
Just a average acme nothing special but it is a good place to get your shopping done.
Great quality, Nice Employees,
Live this store and the employees are very nice and Courtesy
They don’t have salmon steak. It is nice clean and well sort out for the things you need.
Well stocked easy to find items great seafood.
Great place to get groceries. Clean and bright.
Very clean and well stocked store
This is a wonderful ACME MARKET, plenty of convenient parking, friendly staff, spacious, well laid out floor plan, fresh food, fresh seafood, fancy bakery treats. Unfortunately, l can only shop there occasionally when visiting my daughter and grandson but its always a pleasant, enjoyable experience whenever I have...Upscale market without the upscale prices.
This Acme is always very well organized! I have never had one complaint about the store being filthy. I am always satisfied with the staff and how they treat all customers! Highly recommend the ACME in Middletown,DE.
Its ok, but there are alot of places in Middletown that are much cheaper.
Only here for fireworks lol
Love acme, but prices are too high . Great place to find items I cant in other stores. Very clean. Excellent wide variety of fresh flowers, baked goods, and salad,delicious areas. Better selection of gluten-free foods. Better selection of world foods. Would like to see Koren items. Also excellent seafood department. PLEASE GET fresh SUSHI :) so I dont have to go to giant. ..
Theres always a lots of lines they usually dont have that many cash registers open theyre always trying to push you towards selfthe seafood counters very fast and friendly though and so is the bakery
Overpriced groceries.
This is a good Acme. Nice variety in foods and clean (thats a must for me). It also has a Citizens Bank with great staff and managers. Its located in a good spot, near other cool shops, a gym (Snap Fitness), USPS, pet store for animal lovers, Italian restaurant and more, and its near route 1 too (so you can avoid a lot of in town traffic depending on where youre coming from).
In this covid era Acme is here for you with convenient hours and quantity products.
Sunday and 2 checkouts open.. backed up as usual. Way to have good customer service, Acme. And please get all of the clutter out of the aisles. They are already tight without all of the extra nonsense in the way!It is clean with a good selection though.
The snow crabs was delicious. The deli clerk who was in the seafood department did a great job picking our clusters
If you want the best selection and quality in town, this is the grocery store for you. I know some of the prices are higher but go for the sales! The buy one get one free meat sales are incredible and save you a lot of money. The seafood department is second to none in the area and has the best quality seafood you can buy. Deli has great service and offers just about anything you could possibly want. The front end staff are amazing--Darla, Eva, Karen, Colleen, etc..keep the store running like a machine and are wonderful in terms of customer service skills! Honestly, this type of work is extremely stressful and customers can be very difficult....I commend this store for consistently great service, amazing selection, clean environment and wonderful sales.
Very expensive, especially if you want basic things like milk. The last time I went to this store it stunk, I was there using the citizen bank and all I could smell was whatever was dying in the acme.
Large, clean store with super friendly staff. Bakery has some tasty items- cookies, brownies & cupcakes. They carry a decent selection of items throughout & will go out of their way to help you find something. A pleasant shopping experience every time.
My last time ever attempting to use the acme deli, so probably my last time there. 40 min, and they got from 49 to 58, they let 3people cut in line, they ran out of prepared foods, and the sense of urgency was non existent with Customers waiting. Ive given a benefit of doubt the last 3x, but my patience has worn out. I actually feel bad writing this, but its well deserved unfortunately.
Very clean nice store
Excellent service safe environment
Amazing! They had everything I needed!
Nice clean well stocked store with good selection. Too bad their prices are some of the highest in town. Unfortunately this store regularly proves having an item on sale doesnt guarantee its the best price. I do come here for sale items because sometimes they actually do have a good sale price but I will never do all of my regular shopping here.
I always have a good experience at ACME. Employees are friendly and the store is clean.
Big store, lots of space. Clean. My biggest issue is some things seem a lot more expensive than other places nearby. I generally use Acme for sake items then ship elsewhere for everything else.That being said, it is a nice store with a good selecting.
6 months ago I would’ve given this ACME 5 stars. While the old manager John definitely seemed like an a-hole to the employees (which definitely isn’t right), he did make sure this store was on the money. I would see him coming in pulling random carts in the parking lot, moving around displays, stocking and just making his presence known. The store has gone downhill FAST since he left and this new guy took over. I barely see the new manager when I go in there. The carts are always overflowing in the parking lot, some employees are definitely a lot more lax then in the past, most notably the younger ones, probably because they know they can get away with it unlike before, lines are ridiculously long, and shelves are becoming less and less stocked. Yes prices can be high but I never buy it if it’s not on sale. I hope this store improves overall. I’ve always liked this Acme but I’ve found myself shopping more at the Giant.
The employees are magnificent. Always helpful and friendly. Store layout is good. If they dont have what you want they will order it when possible. I love the Acme store in Middletown De. I stop in almost everyday
I was very impressed with the gentleman who waited on me. He was very cordial and was knowledgeable about the various cuts of meats and cheeses. After being guided by his wisdom, I ordered a pound of Dietz and Watson chicken breast, a pound of Land o lakes cheddar cheese, a pound of summer Cole slaw and 8 pieces of Fried chicken. My server was correct: all of my purchases were excellent! Thank you.
Pleased with corona distancing and masks.
This grocery store has all the items I need and most of what I want. I also come here for the cookies and muffins. Love them! It can be hard to find specialty items like chorizo or in my case soy chorizo, however thats the way it is pretty much everywhere around here. Parking can be tight in the weekends but never over flowing. Easy traffic system to get in and out of.
ACME is always a good store to visit. I shop around for sales and they always have good options.
Best regular grocery store in town. Its smaller than giant but doesnt stink like seafood. Really good chicken too.
Pricey, but has great quality
This Acme is well stocked and has good deals in their weekly specials. Also, the staff are very helpful and pleasant.
Very nice store. I will go back when I have more time.
I love this Acme in Middleton. It sure beats the one in Smyrna.Middletown Acme shelves are always stocked and the store is clean. Their deli is great and their are so many items to choose and they are all very tasty. They always have a good selection of fresh fruit and vegetables. I refuse to shop at the Middletown Walmart. If I purchase the sale items at Acme I do great.Their meats are so good and you cant beat buy one and get one free. I never see shopping carts all over the parking lot. Great store.
Convenient, but dont always have what I am for. Others might not have the same problem. Its clean, theyre rearranging and doing some remodeling as well.
Nice place
Shelves fully stocked, deli has fresh meats and salads, very clean bakery has a wide variety of cakes, pies, cookies and all types of goodies, clean restrooms, bank on premises, lots of parking, handicapped accessible, friendly staff
GREAT
Best place for meats. Clean sale prices good
Service is okay, prices are horrid. Shop elsewhere... But really good seafood.
Clean. Great cereal isle!
Prices are laughable! Too much money!
Well stocked and customer oriented.
Services were good...departments were clearly marked and filled..the associates in the departments were friendly and smiling. With speedy self check out.
I get whatever I go therefore they have it in stock but the prices are way high
Good 10 for 10 sales.
This one is okay I dont know if I will be back I like the other one so much better.
It has the advantage of being the only significant supermarket in the local area. Prices are there for higher than the Food Lion in Middletown. Reasonably good fruit section. Clean new store. Selection can be spotty. They suffer from a lack of competition.
Love the seafoods
I give it 5 stars if John is not there..
My favorite acme I cant wait to shop here without a stupid face mask
Frank from New York (lol) was very professional and caring. He helped me through my first-time buying experience. Ansy was awesome too. Thank you
Acme Middletown always has great prices and great sale deals. only place I buy my steaks but they must have changed the butcher I wont be buying it there anymore
Employees are friendly and helpful. Sale prices can be very good. Store was just updated to be more shopper friendly.
You will get all the stuff that you need for groceries.
They have a lot of vendors in aisle so if you need assistance and ask someone working they dont have any idea where items are located. A little frustrated. But otherwise good service.
Nice clean store. Some great sale items but found their meat prices to be quite HIGH!
Just a quick shopping visit. I got everything I needed. The store was well stocked.
Its a great place to shop, the product is always fresh and there staff always friendly!!!!
Over priced