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United Dairy Farmers
101 N Verity Pkwy, Middletown, OH 45042, United States
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United Dairy Farmers
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Ro
Review β„–1

The best ice cream ever (blue moo cookie dough πŸ‘πŸ»β™₯️😍🍧🍨🍦🍿🀀), open late for your sweet tooth, nicotine fit or fuel needs. The service is always good and helpful. I definitely recommend going there anytime day or night...

Ta
Review β„–2

COLD COFFEEFrench brew coffee was room temperature at best, straight from the coffee urn.

je
Review β„–3

One star because I cant give a negative. This store gives udf a bad rep They need serious customer service/management training. Went to get an ice cream. stood in line for the ice cream then they expected me to stand in line again to pay for it. Ive been going to UDF for 40 + years and always pay for ice cream when they hand it too

Ju
Review β„–4

Nice visit .. we grabbed ice cream

Pe
Review β„–5

Got a milk shake sugar milk. very thin it was like it had no ice cream in it and next time I go in ask for a small shake thicker it was over $5

Gi
Review β„–6

Very bad customer service, if you go there past 10 wanting a milkshake they act like you are requesting the world and go slow making your order on purpose

Go
Review β„–7

Very polite and friendly staff. I love there blue moo cookie dough ice cream. Probably the cleanest and largest United dairy farmers Ive been to.

Ch
Review β„–8

Horrible service. Employees walk around ignoring customers and constantly going on break.

Mi
Review β„–9

I just go for the ice cream! Absolutely amazing

br
Review β„–10

Great place awesome workers and and respectful they need praise! Definitely coming back.

Ed
Review β„–11

Nothing spectacular.

Gi
Review β„–12

Great milkshakes and numerous gas pumps.

Li
Review β„–13

Its a convenient store. Higher prices except gas prices are competitive. The 3 reasonable major grocery superstores are all on the other side of town. UDF has no competition. Thats a problem.

Wi
Review β„–14

If your im Middletown AVOID THIS UDF AT ALL COST! They are so rude!

Ra
Review β„–15

I went in on 3rd shift it was pouring rain and storming. I bought what i needed to ask Bill the worker may i stay in here eat and let the storm calm dwn was told no the patron area is closed and you cant just stand in the store so i had to walk 5 blocks in a severe storm home thank you bill and you assistant supervisor

Ke
Review β„–16

Usually pretty quick about things.

Em
Review β„–17

Im there every day to get gas or coffee. Great milkshakes. Good gas prices.

Ma
Review β„–18

Always love UDF shakes! Staff here were all very nice and helpful. Re-made my shake when they thought it should be thicker. Outdoor seating too!!

St
Review β„–19

Very mean staff, and not understanding of people with autism, never going there again.

Jo
Review β„–20

This particular UDF is very busy, especially in the early evening. Even when fully staffed the wait times can be longer than one would expect. The employees are all really nice and helpful though.

Va
Review β„–21

I give u.d.f only one star because every time I go in there its something different. My card dose not work at their pump and Ive made them aware. I often go in there and the line is very long and they will have three people serving Ice cream and one person ringing everyone up. Then i went in to get a pack of cigs. And had my internment paper from d.m.v its the paper you get when your waiting on you i.d to be sent in the mail. They refused to sell me cigs. She wouldnt even look at the paper while I was explaining that Im pretty sure she has to. There was no manager there it was 6am. So I left and called H.R and she informed me that the lady was wrong and would let them know. So I waited a few days and went back and talked to the girl and she still had not been informed but this time there was a manger, so while I was standing there the manger looked at the cashier and told her You are right but they just changed it she dident even look at or address me as the customer... I ended up just walking out. I wont be back they are just so rude and not very good at managing their business and employees.

Er
Review β„–22

I come here a few times a month. They always have competitive prices and it is easy to get in and out regardless of which direction you are traveling.

Ta
Review β„–23

Not very happy with the customer service I received in the store today when I am a frequent shopper of this particular udf name of register was Johnathan.. now we come in this store every day for gas and cigarettes so everyone in the Store knows us.so I dont understand why this gentleman treated me in this manner .. especially since I witnessed the previous customer purchase beer with out being ID ...I was id for my cigarettes and am well over 35 was told they couldnt sell Because my id was expired by a couple of days..and when my husband went in with his valid ID they would not even sell to him and argued with him and I about it

Wi
Review β„–24

Had a extremely bad experience at this place.One of the staff members chased after me while I was walking back to my car to ask my passage what energy drink they wanted since they were out of the cherry flavor one. The employee from acoss the parking lot accused me of putting something in my pocket. After I showed her I had not taking anything from the store. I went back in and got what i came to get and left with no apologie for it. I usually stop here after work but not anymore.

Gl
Review β„–25

Fast service and friendly

Gi
Review β„–26

I should by stock in this place i go there so much. But when you gey good customer service an great dealson gas cant help but go.

Rh
Review β„–27

Really went down hill!!! We used to go there all the time but they have hired a bunch of people that are not the greatest. Well every time we go in its a different staff so i think they cant keep people. But they had some staff that were giving friends extra so they started this new ridiculous policy that they weigh every scoop ice cream for cones, milk shakes everything soooo it takes forever to get your ice cream and get out. Youd think that made it more consistent but NO you never know what youll end up with. Ive never had a milkshake that sucked so bad I couldnt drink it till now. so doubt we will go to that one again. The one in springboro is also rather slow but at least they are good and dont have to weigh everything.

Ka
Review β„–28

Nice place love the free stuff. Thank you

Se
Review β„–29

Good milkshakes, employees are normally very nice. Could be faster though.

Ja
Review β„–30

Because they have ice cream and they let me use their bathroom

Da
Review β„–31

Ive always been treated nice and timely. the employees are friendly and gas is always cheaper than other places.

Je
Review β„–32

Good price on gas

Cl
Review β„–33

Half the time I go the deep freeze machine is broken or out of soft serve. The employees are always as slow as possible.

K
Review β„–34

Ive always received polite, friendly service here.

ka
Review β„–35

Mmm........ Chocolate Marshmallow milkshake. Very great! Though lines can be long.

Fr
Review β„–36

Its ok. One lady is super rude and unpleasant but for the most part ok.

Do
Review β„–37

Great homemade icecream!!

An
Review β„–38

Rudeness and would not change a 20.00 without buying anything after I shop here often

Da
Review β„–39

Great place to get stuff at

Ro
Review β„–40

Very nice store and exelent customer service

Do
Review β„–41

Great place people are nice there

Wa
Review β„–42

Great ice cream

Ge
Review β„–43

They have bad management and never no marshmallows for The drinks

Th
Review β„–44

Could give them a 0 star if I could but went there just a few minutes ago and waited 15 minutes an employee looked at me and ignored me and took the order behind me

Ma
Review β„–45

Banana split is awesome

Ju
Review β„–46

I went in to get a shake was short 17 cents proceeded to my car to retrieve the rest of the change as I was digging it out of my console a police officer tapped me on the back because attendant called them and told them I was intoxicated was taken to hospital where they told me I had asthma and had exhaustion I will never go back into the store and suggest anyone thats had a rough day go in there and it was very poor service at that

Ed
Review β„–47

Triggers get stuck.

Re
Review β„–48

Gas always cheaper here

Je
Review β„–49

Get fuel here

Ro
Review β„–50

Amazing malts!

Information
28 Photos
50 Comments
3.7 Rating
  • Address:101 N Verity Pkwy, Middletown, OH 45042, United States
  • Site:https://udfinc.com/?utm_source=google&utm_medium=Yext
  • Phone:+1 513-217-5486
Categories
  • Coffee shop
  • ATM
  • Convenience store
  • Gas station
  • Ice cream shop
Working hours
  • Monday:5AM–1AM
  • Tuesday:5AM–1AM
  • Wednesday:5AM–1AM
  • Thursday:5AM–1AM
  • Friday:5AM–1AM
  • Saturday:5AM–1AM
  • Sunday:5AM–1AM
Service options
  • In-store shopping:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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