Walked in and was greeted to a super helpful experience. Ask for Dilany she helped me out and she just made the process of buying the shoes I wanted so headache free and easy, how it should be. Thank you Jimmy Jazz!

They are to expensive for me

Nor much on sneakers but love the music

Has limited amount of jordans, needs more colorways, thats for sure and more selections on other models

Nice place to shop

Great selection of kids shoes, latest in stock.. great prices and deals. Clothing racks are good. Staff is helpful.

My local jj hires great employees and they have a decent selection of sneakers and clothes.

I purchased a pair of sneaker today for my son in the Middletown NY store. The female cashier asked if I was paying cash or credit. I told her debit, so she proceeded to ask for photo identification as I was handing her my card. I found that weird, but I went along. She started entering my info on her register, and asked for my first name. At thought point, I thought I was on “impractical jokers” or some type of punked show. So I told her it’s on my ID AND my debit card which she was holding in her hand. Then, she asked for a phone number. Now I’m getting a bit annoyed, because it felt as if I was applying for a mortgage, and not buying a pair of $70 sneakers. I told her, “no, I do not wish to share my number, and that I’d like to just purchase the sneakers and leave”. Finally, she said that if I don’t provide my number I won’t be able to return the sneakers. Now I’m hot! I asked what’s the deal with the strict rules? I just purchased a pair of sneaker for my daughter in Dick’s and I didn’t have that level of experience. She said it was her store policy. I’m calling BS on that because the previous customer did not have the same interaction. Has anyone else dealt with this? Jimmy Jazz, I will never step foot in ANY of your locations again. Change your impartial retail practices.

No returns!! Terrible unfriendly customer service policy, had I known wouldn’t made the purchase! It wasn’t clearly stated on either side register when went back noted it was covered with a displays! They didn’t have correct size to exchange either and they wouldn’t take back the product. Stuck with $100 purchase that was a gift that’s too big- not cool!

Nice selection of sneakers. They have clothes as well

Great place to shop

Its all good...

Hardly have sizes Im looking for but most of the time they have a pair or 2 of shoes I like.

Crooks! Check your recipes the added $166 to my purchase without me seeing. Disgusting trash.

They won’t answer and I’m trying to put shoes on hold if they can do it but they don’t answer and they are open right now

Flavor all.day

It was ight

They took good care of me

Great thumbs