user
Integrity Automotive
1320 Elliott Dr, Middletown, OH 45044, United States
Appearance
Integrity Automotive
Comments
Ba
Review №1

These guys are GREAT! Since our move from PA, we have not had much luck with auto repair, even with the local dealerships. We accidentally found Integrity when we needed help fast and they were the only ones to fit us in. Since then, we have been so pleased. We always feel that they under-charge (!), and they are quick and professional. We especially like to see that Nick (at front desk) is still there. In short, we feel that word integrity is appropriate and it means a lot to us. Thanks all!

Ca
Review №2

They put a clutch in my 1994 Toyota truck .They did a great job and I would use them again for any other repairs . Thanks

Sc
Review №3

First time going to Integrity Automotive.I was very happy with the repairs and am planning on using them in the future. Nick was great from start to finish!They were very helpful with all my questions and gave me a fair price. I have told other friends already. Highly recommend them.

Ma
Review №4

Sent my car in to have oil changed, new fluids, and have check engine light looked at. Had me in and out fast and at a great price. They do all sorts of auto repair here and would recommend them 1st before any other auto shop!

Ge
Review №5

I have used integrity automotive since their inception. Their name says it all ! The way world be a much better place if everyone treated customers the way they do!

Sa
Review №6

I have been going to Pete and his son Nick for years. They are just what their name says people of integrity. I always get amazing service. They go above and beyond to help. They never try to take your money. They always work with you. They let you know what needs to be fixed, what can wait, and if you simply don’t have the money what needs done right away. They always make sure my car is safe for me and my four kids and everything is working great. I always refer everyone I can to them. Great company.They are amazing people and fair priced. Their work is always guaranteed and warrantied. Hard to find good honest people like them these days. This is a great company.

ho
Review №7

I called Nick at Integrity Automotive, explained my problem with power steering being out. Nick was upfront and said he couldnt get me in for a week. Nick took the time to ask my make and model of my car and looked online and found a notorious problem. Nick told me to call the dealer and what to tell them. I was able to get my car fixed with an update free of charge. I was referred by a friend and will definitely return.

Ca
Review №8

I love the idea that it is family owned and everyone gives it to the customer straight and to the point with no soft soaping of the facts. In addition their prices for various services are fair and they finish the work in a timely manner even though their schedule is beyond full. I am a new customer and have been very happy since I started bringing my car there. I will not be going anywhere else!

Jo
Review №9

This place was amazing, the owner Pete was great!!! I was out of options I could not get my key to turn in the ignition and I tried every trick I found in Google. I got it towed because the reviews were so great at Integrity. When I talked to Pete he wanted to try every cheaper option which included finding my spare key. He let me keep my car at the shop for several days until I finally found the key. Once I did I returned and The integrity team started the key right up. Pete saved me probably 300 to 600 dollars in repair bills and didnt even charge me for the help. I would 100% recommend Integrity auto. THANK YOU PETE.

Al
Review №10

From the beginning phone call to checkout, I was well taken care of. My brakes went out on my morning commute, I was fit in for an appointment by lunchtime and picked up my car in the afternoon–all same day. Beyond exceptional customer service and honest prices. I can’t recommend them enough!

Ni
Review №11

They were very kind and professional. I would definitely

Ro
Review №12

My car broke down late Monday afternoon. They called called Sandys towing for me and had me up and running Thursday for a great price and wonderful service. Would highly recommend

Pa
Review №13

I came in for an oil change and it was finished in 20 minutes! Other places usually take an hour or longer! Im excited I found a new group of mechanics!!!

Ed
Review №14

I recently called Integrity Automotive, because my car, a 2001 Nissan Sentra, was having clutch issues. They promptly addressed the issue, without having to put in a new clutch. The car was finished in a timely manner, and the clutch is currently working better than it has the whole time I have owned the car! I could not be more pleased, they certainly live up to their name.

Da
Review №15

Ive taken all my cars to Pete and Nick at Integrity Auto for years. Theyre professional, friendly and honest. I highly recommend them!

Hu
Review №16

Fantastic place. Pete the owner bent over backwards to help me out when I blew a tire and was incredibly accommodating.

Do
Review №17

I have continuously utilized the services of Integrity Automotive since its inception and I have been more than satisfied as a result. As the name Integrity implies, They provide an honest assessment and diagnostic and will not inflate your service needs. It feels great to leave an establishment and not question whether or not you have been taken advantage of. Thanks to all the skilled technicians and the assurance that Pete and Nick give.

Do
Review №18

I highly recommend this business. They were professional and courteous. They did excellent work at a reasonable price. Donna B.

ra
Review №19

I called early this morning around 8:30 and I talked to a man named Nick. I told him I needed my wheel bearing fixed that it was real loud. He said they were booked but since it was a job to get done within a hour or a little more to bring it right away and they could do it. I was there in 10 minutes. I took it to a place to get an estimate and they gave me a price and that it was the left. After a man had driven it he said it was so loud that they had to put it up and ran a scoop on both sides. Before I knew it Nick call me in to do a show and tell and proved to me it was the right totally bad. He also said to get the left fixed within 1year. The service was so great and I am truly thankful for Integrity. They were honest and did not rip me off. Only if the other was replaced the left I would still be in danger with more money to go out during this pandemic. I dont need any more stress during this hard time. I love driving my vehicle now. No more loud sounds and it picks up speed. Thank you Integrity and Nick for getting me in so quickly. I now have comfort for a shop to always bring my vehicle to you. 10 stars if possible

Wi
Review №20

Excellent honest service. Always truthful and will give you a fair price every time. I recommend them.

Co
Review №21

My fiance had me bring my car here to get a new engine and they were fast and fair on the pricing. Everyone here is super friendly and the atmosphere is over all great. They informed me of issues I didnt know my car had and informed me that they are not dangerous problems and referred me to a specialist for the issue. My car runs great now and I love my car again.

Id
Review №22

Pete, Nick, and Jon are awesome guys! Honest and trustworthy. They work on all my vehicles. From my Subaru, Honda, Ford and Duramax Diesel, They are great people.

Jo
Review №23

I brought my 2016 Jetta in here for brake replacement a couple months ago, and my experience was excellent! The owner is extremely helpful, professional, and courteous. I dropped off the vehicle, and the team stayed in constant contact with me throughout the day, updating me on timelines and options. Everything was easy to understand, and the pricing was great, too. I wont visit anywhere else for this service. Thanks, again!

Ri
Review №24

The only place I will take my car. Been dealing with them for many years now. By far the best and the most honest people you will ever find. They will treat you like family and try to work with your schedule. So if youre looking for someone you can trust with your vehicle. Look no further. No I do not work for them and no they are not paying me to leave this review.

An
Review №25

Weve been here a couple of times and we love the courtesy and respect they show for their customers. Theyre honest about what needs to be done and what can wait for the next time.The waiting area is nice and comfortable and they have been good at communicating what is going on.Thanks for a great service!

St
Review №26

We value the relationship between Integrity Auto and us. They are the best! They go the extra mile, are honest, trustworthy and true to their word.. excellent people doing Kingdom Quality work as unto The Lord, Christ Jesus of Nazareth. Thank you Integrity for being who you are.

Al
Review №27

I love it there. They are the best in Middletown!

Da
Review №28

This place is amazing. We had both of our cars fixed here and they did a great job both times! They were great about getting back to me after assessing the problem, they were great about explaining the problem and also how they would fix it. Great customer service and will definitely be using them in the future!! Thanks guys!!

Mi
Review №29

I had a clicking/knock inside my engine and called Pete at Integrity and he made some suggestions as to the possible sources. I had the vehicle delivered to Integrity and they analyzed the situation and thought it might be in the timing chain ... might be $1600+ to repair. When the tech got into it the problem it ended up being an idler pulley bearing disintegrating ... $345. The guys at Integrity are professional and ethical. When I decided to start using Integrity Automotive I did so because they were always busy, fair, and genuinely nice people. So schedule your work early because they are busier than ever.

Ma
Review №30

Thanks Nick for taking our car in a day early and your honest asesment of what was wrong with our car. As new to the area we will definitely be back!!!

Ju
Review №31

Weve been so happy with the repairs on my sons cheap car, that when we needed a second opinion on an expensive Honda repair, we came to Integrity. Integrity was able to properly diagnose what the dealer misidentified. Repairs have been better and less expensive than dealer specialists!

Th
Review №32

My car was making a horrible noise, so I dropped my car off to Integrity. I heard from Pete by early afternoon and the repairs were complete by 5pm. The staff is very efficient and friendly. Their rates are very reasonable and they guarantee their work. My daughter has taken her car in several times and she has also been extremely pleased. I would recommend them to anyone.

Co
Review №33

I am very pleased with our experiences with Integrity Automotive. Within the span of one week, they worked on two of our vehicles. Theyre knowledgeable, honest and reasonably priced. Thats why they have such great reviews and what will keep people coming back.

Ca
Review №34

Nick has always been super helpful, and always takes the time to answer my questions, even if Im not scheduling a service. I had to get some work done recently, and their prices were very reasonable. I had just started a new job, and they were able to provide me with a loaner vehicle so I wouldnt miss work that day. Could not recommend this place highly enough. They wont try to swindle you into repairs that are unnecessary.

Sh
Review №35

My car had lost its serpentine belt and Integrity automotive gave a me detailed possibilities with estimated prices. When my car was finished they called and told me the cost, I couldnt believe the price and they really gave me a good price for the work done... I will return when future repairs are needed. great jiob

Da
Review №36

Once again Integrity Automotive has one VERY happy customer!!!! I won’t trust anyone else with my fleet!!!!! Thank you so much for always taking great care of our cars so we have dependable transportation!!!!!!You all are AWESOME!!!!!

Je
Review №37

This place is amazing. We had both of our cars fixed here and they did a great job both times! They were great about getting back to me after assessing the problem, they were great about explaining the problem and also how they would fix it. Great customer service and will definitely be using them in the future!! Thanks guys!!

Pe
Review №38

These fellas went above and beyond to give me several solutions to my problems. Incredible deal and I left the store in a real good mood as the customer service was fantastic.I look forward to doing more business with them.

Ch
Review №39

By far, the best mechanics! They are honest, wont overcharge you for things you dont need and friendly! They truly live up to their name and I wont go to another shop. Nick, youre the man!!

Ma
Review №40

Im sitting at a gas station off of Interstate 71 north of Columbus, Ohio and I think so highly of Integrity Automotive that Im paying $390+ to have my car towed down to get the repair done at their shop. When you find a reliable, honest business... you stay with them. You fellows will be seeing the Jeep Liberty on Monday morning 👍😊

Ja
Review №41

Its been a long time since Ive seen such hard work and dedication to service. Great affordable prices. Family oriented and ran business. Finally found a reliable service facility other than dealership pricing.

Ga
Review №42

Cannot say enough good things about this shop. Very professional, communicative, and fair. My repair was even a lower price than what was quoted. If you need automotive work don’t look further than this shop.

An
Review №43

Anyone looking for a reliable, competitive and trustworthy place to take your vehicle? We highly recommend Integrity Auto in Middletown, Ohio. Pete and Nick are the owners. All things considered, you couldnt ask for better service, quality work and fair and reasonable pricing.

mi
Review №44

Honest, very fair and great work ! They got my teen’s neglected car back in great shape. Much appreciated !

ch
Review №45

Totally trust what Nick and Pete tell me. They won’t over charge you. They won’t recommend something to be fixed unless it really needs fixed. We take 4 vehicles there for service.

Ry
Review №46

These guys have earned my trust and business. They do high-quality work and provide great customer service.

La
Review №47

I will never take my car to anyone else. Integrity Automotive is honest and trustworthy unlike many places I’ve taken my car in the past. They also work hard to save you money on parts and labor. I really appreciate all the hard work they do. They truly care about their customers and it shows.

Ro
Review №48

By far the BEST automotive shop in Middletown! Only time I go anywhere else is warranty related dealership repairs. Integrity has always done me right.

Ja
Review №49

Amazing place to take your car, very honest and trustworthy. They will actually work hard at saving you money. Please give them a call if you are having auto trouble. They are honest Christians and it shows!

Cr
Review №50

From the customer service, to quick and efficient service, this is the place to go! I drive all the way from Fairfield, Ohio just to come and see the gentlemen at Integrity. Prices are fair and customer service is even better!

da
Review №51

Top notch service.I was traveling out of town for a funeral and was experiencing some odd vibrations on the highway. Felt I needed this looked at immediately and used the old Google to find a shop near me, went with this place due to the high rating and the name. Got there 15 min before close briefly explained my concern and the situation. Instead of being turned away as I expected. Nick came from around the counter jumped in my car and drove it around the block. Turned out 3 of the 5 studs holding my tire had came off. Nick explained how blessed I was to have stopped when I did. Gave me a fair estimate and had the car up and running when I needed it. Truly appreciated the service even while they were extremely busy and about to close.Most shops would have taken advantage of my situation and instead I was taken care of by true professionals.

Au
Review №52

After speaking with them on the phone, they had a good guess of the issue (they were eventually proven right), could look at my car the following day, and had it done within a few hours. It was reasonably priced and treated me fairly. Im sure they are probably not able to always get things done that fast because they seemed very busy, but I know they will try. And lots of customers is usually a sign of a good business. I look forward to using them in the future.

Er
Review №53

This place is awesome! My serpentine belt broke today and even with their busy schedule they got my car in and fixed it in an hour for an amazing price. When I picked it up I asked them about a future appointment to pop my fender back in place and they said no worries, took a look and fixed that in 30 min. Very grateful to this place, I highly recommend!

Ed
Review №54

Came here for a complete motor swap, very knowledgeable, very fair pricing, found my new motor and completed all the work in a very timely manner. Top notch service, my experience with these guys was excellent. Highly recommended.

Ja
Review №55

These are great people! They always are upfront on the work to be done and do a quality job in a timely fashion.

XB
Review №56

I have been a customer for 10+ years and always go back for anything I need done on any vehicle. Always fair and honest and upfront about anything and everything.

Ra
Review №57

Integrity Automotive is a mechanic shop that we have come to trust with all our vehicles. Pete is great to work with as is the other staff. They do not install cheap parts just to keep their prices down. Rather they make sure to install quality, safe parts, that last.

ma
Review №58

Ladies, if you want to take the stress out of wondering if you are being cheated by a mechanic, go to Integrity Automotive. I was referred here by a client, and it was definitely the best referral I have ever recieved. I used to work on cars and know when a tech is lying to me. I never mentioned this to the staff, and they never once talked down to me or at me. Instead, the staff here went above and beyond the call of duty and I will definitely take all my vehicles here.

Me
Review №59

I’ve been going here for my car for the past 5-7 years and never had a complaint. Customer service is great, business is family run, Pete and Nick are terrific and really care about the customers they work with. They will make a regular out of you. I live in West Chester now but still get my car work done in Middletown because I trust these mechanics and that trust is hard earned!

Do
Review №60

My car was broken. A competitor said it would be about $500 to fix it. I decided it would be best to get a second opinion and remembered a lot of people told me to go here. Not only did they come in cheaper (by almost $200) they did the work quickly.The team was friendly and even took me back to the garage to show me what was wrong with the car and walk me through what the repair would be.These guys have earned my business.

Ma
Review №61

I love this place is came in for an oil change, transmission flush, fuel flush and engine air filter and they quoted me two hours! My car was finished on time and the price came up to $260-265 for the service as a whole best deal I have ever gotten with any automotive service. Plus Pete at the desk was nice, welcoming and helpful. Im coming back here when I need another service!

Je
Review №62

Pete and Nick are the best. They take care of all our families cars. Dont go anywhere else. You are in good hands with them.

Ni
Review №63

Some wonderful people to do business with!! Came in unhappy with a loud exhaust- left a happy customer with a happy wallet because they quoted me half the price another mechanic quoted! Highly recommend integrity!

Er
Review №64

If youre looking for an honest and dependable place to get your vehicle fixed, go to Integrity. This was my first visit and I will undoubtedly be a return customer. They even offered to bring my car to me. Excellent customer service and great all around experience, highly recommend Integrity Auto!

Ar
Review №65

Needed my tire plugged. The price was very fair and one of the guys literally plugged the tire in about 60 seconds... took him longer to get the supplies than it took to do it... Employees have great attitudes. Will go back

Jo
Review №66

Again these guys come through for my dames vehicle. Top work, honest customer service, very fair prices. Put the corporate run chains to shame. Thanks to Pete, Nick and the rest of the crew.

Ra
Review №67

Most honest shop around and loyal to customers. Pete worked with me to get my car done for the cheapest possible. Will be a customer for life.

Ko
Review №68

I have had my car here alot of times. Would still go here had not moved away. Never done me wrong. Installed good parts and honest employees. Fair prices, quickly got work done and did a good job! Thanx Nick and Pete for all your help!

Ch
Review №69

Great service and awsome repair work. Pete and Nick saved me over $1000 over the dealer estimate for replacing my transmission.

ja
Review №70

I love integrity automotive in Middletown ohio, Pete and his son Nick are awesome, and their reasonable

Pl
Review №71

I popped in the other day with a 2014 Nissan Versa S. The muffler had pulled out or broke the weld around the flange......I know on a 2 yr. old car right SMH. Anyways they got me in and fixed it within a hour.And they were hopping busy. The price was awesome way below what I was quoted at Midas for sure for the same work. I couldnt believe it!!! They were very nice and listening to the way they talk and treat the other customers that were there and that just walked in was amazing...They have what many places have lost customer service, honesty,With the price to match. They have gotten another customer and everyone I talk to will know about Integrity Automotive and the wonderful experience I had there. I will be sending people your way Pete and crew!!! Keep doing what your doing!!!! Thanks Dominic

Ra
Review №72

Pete runs the best most honest shop in town. The only car repair I use. Ever

Ma
Review №73

They truly live up to their name. Best mechanics in town.

St
Review №74

The name speaks for itself there reliable an overall just a good business will be comin back.an they gotta comfortable couch an free ☕

Ro
Review №75

Had my truck towed in for engine issues.After 2days I got a call saying I needed an engine WITHOUT them being able to show me why. They wouldnt open my engine to pinpoint the problem, But suggested I buy a new engine.🤔I went in and paid the diagnostic cost and was held hostage in conversation with a bunch of mumbo jumbo by father and son, the son asked me to give hime a call after I found out the exact issue so that he can price match the other shop. I immediately had my car towed away.After the other shop took time to open engine and pinpoint the problem I called integrity back and asked what there labor was to install the MOTOR I purchased from FRASER and it was DOUBLE of all the shops! And if I had let the salesman go on on on it would have been more, it seems like ge qas searching for more charges. But ha its there way!Thanks but no thanks!I also noticed that there reviews are all 5star.😆😉Im not saying there bad business Im just stating my high price, non full diagnostic and how I was handle.P.s.. I decided to get new engine although it wasnt needed.

Br
Review №76

Great guys, I hate taking my car anywhere else.

Je
Review №77

Great owner! Responsible prices and good mechanics!

Sc
Review №78

Pete has been our go to guy for car repairs for many years. We moved out of the area, so we dont always make it down there for every oil change, but if we need anything else done to our cars, we take it Pete.

st
Review №79

Good place to have car fixed

br
Review №80

Always fair and honest!

Be
Review №81

These guys were awesome !!!!

Information
37 Photos
81 Comments
4.9 Rating
  • Address:1320 Elliott Dr, Middletown, OH 45044, United States
  • Site:http://integrityauto.net/
  • Phone:+1 513-727-8191
Categories
  • Auto repair shop
  • Brake shop
  • Diagnostic center
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations