This place has top notch service across the board, sales, parts, and the service department all included- See Rohan W. in sales if youre looking for the right vehicle. We purchased my vehicle here a few years back, and I exclusively service my vehicle at Hyundai of Newport. They provide me with quality customer service and transparency every time, plus my 2010 Tucson runs like new! Also, the service department staff and the manager Paul always go above and beyond for me and my Mom. Thank you Hyundai of Newport, keep up the good work-

I love this dealership! If you want to buy a car with no hassles and honest numbers upfront, stop buy and ask for David he’s the best. He’s a tall gentle giant who allow for you to enjoy car buying! He went above and beyond for the Q family. Thank you David for selling me my dream Car! See you for the next one soon.

Great experience working with Salesperson David Brock and the General Manager Jon Narcessian. My Daughter was buying her first car on her own and David was patient and took the time to walked my daughter through the options that would be a good fit for her. After she selected her vehicle, David sat in the vehicle and explained all of the features to my daughter. I have never seen a Salesperson walk through this so thoroughly. GM Jon was engaging and on the showroom floor engaging customers and adding support to customers. Overall this was a terrific experience and I would strongly recommend this dealership for anyone looking for a new or used vehicle.

I bought my first new car in 1976, and many more since. This was the quickest and simplest transaction ever, bar none. I had the pleasure of dealing with Rohan, Leah, Greg and Paul, all of whom were courteous, accommodating, friendly and went above and beyond to make it a great experience. They even helped me switch my insurance by phone to make sure the car was covered on the drive home!

I just purchased my new 2022 Hyundai Sonata at Hyundai of Newport and couldnt be more impressed with the service I received!The gentleman that took care of me was Greg Slater, Internet Manager. Although he is not their day to day salesman, I had the pleasure of working with him and was not disappointed. He took his time with me, answered every question I had regarding my lease trade in and the new vehicle I purchased, and he didnt push me to buy a car just to put commission money into his own pocket like any typical salesman (neither did Jon the sales manager when finalizing the lease trade in/purchase). Greg was very personable and took care of me as any valued customer should be. He kept me posted on the remote starter that I had installed, he updated me when the temporary plates came in, etc.Also, shoutout to Leah in Finance for making my finance paperwork so quick and painless! She too did not disappoint. She made sure to explain what documents I was signing and explained my warranty options to the T.Not to mention! I had a few little hiccups with my car after taking it off the lot. I brought it back over the weekend and the service department looked at my car first thing Monday morning. They addressed every concern I had with the vehicle, and Greg even made it a point to follow up with me on a status report before picking it up even though he didnt have to.Overall, Ive never had such a good experience at a car dealership before. I will be recommending them to all of my friends and family :-)

Make sure you ask for Dave Brock. This is the absolute easiest and smoothest transaction Ive ever had purchasing a vehicle. It took under 2 hours and my monthly payment is way below budget. Dave is a true professional and so incredibly helpful and honest. I never felt pressured. I felt like I was in charge because I got more than i expected and I was truly heard. Thanks Dave and thank you Hyundai. Love our family car.

I had great experience when purchasing my vehicle there a year ago and dealing with the sales staff. I did not have as good an experience dealing with the service department.When calling to set up for an oil change, I was experiencing an issue with the clip that holds my brake pad. It is loose and needs to be put back in place to stop the ringing when I drive and cause further wear. The ringing stops as soon as I tap my brakes, the brakes work completely fine. When explaining this to the service associate I was on the phone with, they told me that I needed new brakes. I just bought this vehicle last year and have put maybe 10,000 miles on it, I have driven a vehicle with poor brakes before, the car does not need new brakes. The clip just needs to be adjusted. They also were trying to tell me I bought my car in January, repeatedly said “well in 16 months... you could need new brakes”. No sir, I bought my car 12 months ago, almost to the date. To tell me you are gonna replace my brakes and charge me for it before even looking at the vehicle, I will take my service elsewhere. Very dissatisfied with how I was spoken to, I am a female but I know a decent amount about cars and do not deserve to be spoken to like I am stupid.

My husband and I went in looking to do a lease swap with our Mazda. We were told they “don’t do that because Mazdas don’t qualify.” After we just left Chevy and they said that they would do it for us (we decided not to because they didn’t have what we were looking for). We stood around waiting for 20 minutes for them to call and get a lease pay off and they realized that they could in fact do a lease swap. Their attitudes did a quick shift once they knew they could do business with us. We test drove the car we were interested in, but decided the payment wasn’t where we wanted it to be. Came back and told them we were going to look elsewhere because the payment was just above what we wanted. They said okay and we left. Super weird experience. No bargaining with us. The service was lacking and we did not feel welcomed as soon as we walked in the door. We ended up leasing a car at the Nisson dealer and the experience was much better.

I was dreading purchasing a vehicle, after having an uncomfortable experience at a different dealership, but as soon as I walked into the sales department at Hyundai of Newport, I was immediately at ease! David Brock was very friendly, and he really listened to my needs and concerns. He found me the perfect vehicle! His approach was ideal for me, as he treated me with respect and didn’t try to push me into any vehicles I didn’t want (unlike my experience at the other dealership). I feel like he really cared about what I was telling him, and I am extremely grateful for his patience. I absolutely love my car, and I am amazed at the quality at a price I could afford.I highly recommend this dealership and give extremely high praise to the sales department. Thank you for everything!!!

The sales person was rude and lies about the cars. There was no car when I drove 45 minutes there which was different what he told me over the phone. Lies Lies Lies. Stay away. Poor experience. Waste of time and money.

Easiest car buying experience I have had .upfront and honest people to work with .

Frank is amazing! They gave me an excellent trade in price and I took my new car home the same day I test drove it. It comes with a great warranty and years of service. Thank you for making my first car buying experience a great one.

Hyundai of Newport continues to impress with their outstanding customer service. Their sales and service department has a great reputation which makes the buying process easy and relaxing at times. Dave, Rowan, and Gregg are incredible salesman who spend the time to get to know their customers and go out of their way to assist in whatever areas a customer needs resolved. I highly recommend Hyundai of Newport to any one looking for a new Hyundai. They are fair and work with great integrity and honesty. Its a rare value to find in the motor vehicle industry these days

Best customer service experience everything I go. JR yaraba personality, help and customer service is exceptional every time

Service is always excellent rather is it sales or service.

Jon and his staff made my car purchase experience simple and stress free. From the first email right through delivery in the pouring rain, they remained professional and made me feel at ease. Even though Hyundai of Newport is a smaller dealership, I didn’t feel like they were rushing me, and they never pressured me throughout the entire process. There were no gimmicks and the price I paid was exactly the price Jon and I had discussed prior to heading into the dealership.Rohan was a friendly, knowledgeable salesman and talked me through all of the technology in my new Palisade, even in the worst weather conditions we had seen in a while. Leah was just as professional and knowledgeable when it came down to financing the purchase, and although I didn’t work with him directly, Greg was another friendly face that greeted me, and offered any help that he could provide.I highly recommend Hyundai of Newport and they have earned a customer for many years and vehicles to come.

Was very happy with customer service and work done on my vehicle

Lovely place. They really will try to solve your issues and do the selling job. By this I mean they will work all the paperwork, fixes and anything that you need to do the sales, giving me a nice buying experience. TOTALLY Recommend :)(Just dont try the coffee)

I have now purchased three vehicles with Hyundai of Newport and, more importantly, with the same rock star salesman Rohan Webster. Each time Rohan has delivered exemplary service and has made the transaction easy, comfortable and thorough. He is a great listener to my needs and puts me in exactly the vehicle, color and price range that I am looking for. And the deal is done quickly and smoothly...thanks so much Rohan! And of course the follow up and service with the dealership is excellent as well! 😁🚗

Love the staff here...doesnt feel like youre getting ripped off like other dealerships Ive been

Great out of state purchase experience! I was in the market for a Hyundai Kona Electric which is not sold in Minnesota. I hit up many dealers and a lot of them literally told me to not waste their time. Greg Slater of Newport Hyundai answered my inquiry immediately with no sales tactics, no lets get you in for a test drive even though youre 1000 miles away mumbo jumbo. He gave me an out the door figure and let me think about it on my own without a bunch of follow up emails or asking for my number. The offer was competitive with a few other dealers but the communication with Greg was miles above the others so I went with his offer. The whole process was pretty much painless. If youre looking for a car out of state, this is a great experience.

This was one of the best experiences I have ever had getting a new car. Everyone was efficient knowledgeable, and really friendly and helpful. I was especially impressed with how COVID sensitive they were. They made the entire purchase process safe and comfortable for me and I am at an age where I have a lot of COVID anxiety.

I highly recommend anyone who is in the market for a new, reliable and beautiful car, to check out Hyundai of Newport. Myself and my family have been doing business with them for years now, their service is second to none and the staff are friendly, patient and not at all pushy!!!

Bought a car from Sandy. Best experience at a car dealer yet. He was efficient and to the point and also very personable. Once deal was made, it was also great dealing with Leah about finance portion. She was also efficient, friendly, and personable. Would definitely go back. Start to finish.....2 hours tops and we were done!

Worst customer service ever bought a $50,000 SUV 6 months ago come in today for a scheduled oil change just to get yelled at from a salesman about literally nothing. I would not get another car here or they should FIRE THAT TRASHCAN SALESMAN

Gone downhill in the last few years. Theyre happy to sell you a used Bently though. We walked away to a Buick dealer after 15 happy years with these guys. Draw your own conclusion from that.

First time buying a car, Rohan and the team was absolutely amazing! Got to test drive and drive away same day in less than 3 hours.Buy from here!!!

Excellent Service

Bought a car from Eddie. He was casual and upfront about what was going on. Only issue I had was I had to drive back down from Kent County to. Newport because of the Vin check. I feel like that should have been done before the car is even on the site.Other than that tho Id Def recommend buying a car from them.

We purchased a used vehicle via the internet with Hyundai of Newport. David with Hyundai was great to work with every step of the way and really helped in the entire process. Unfortunately when we received the vehicle there were some issues (camera, cracked window, and rim marks). David worked diligently with us to make sure that every item was taken care of to our satisfaction with absolutely no cost to us. I would highly recommend this group and advise to ask for David!

I didnt end up purchasing a used car from Hyundai of Newport (because we couldnt come to terms on splitting the cost of an extended warranty) however the team there is excellent... I was particularly impressed with the finance guy who I talked with. Both Sandy and Greg (sales) were fantastic to deal with & I wouldnt hesitate to recommend them and this top notch dealership

This location was able to fit my car in the same day I brought it in emergency. The people I dealt with were very nice and helpful!I did have one issue involving getting my car back. They finished working on it shortly before closing so they said theyd leave the key in the car in a specific location. I get there to pick it up & the car is locked with my key inside. My boyfriend ended up having to bring me back the next day after searching for my spare key.

I bought an Ioniq there last weekend and I had the best experience possible. Sandy was a total angel and provided exceptional service.I would absolutely do business with them again.Highly recommend!

The professionalism of the team was fantastic. We love the car we bought there and the process went very well. There was no pressure and the negotiations were fair and easy. We definitely recommend working with this group of professionals.

J R Ybarra and the service people I dealt with including Lia Ponte are great

Excellent customer service! Made an appointment and the appointment was on time and I was out of there in the time I was promised. Definitely going back!

I gave them two stars for a nice selection of used cars. But, Ive been there five times in the last three years, at least. They all look at me, but no one every comes out and ask me simple questions like hey, do you need help? Theres no magic in selling cars anymore, they sell themselves. I dont want to work to spend my money. And, I always come to dealers with financing already arranged.Typically, you get sales people who are a bit too much. In contrast, they seemed to be insufficient. I guess they dont want to sell me a Volvo. On to the next dealer.

Nice people with whom to do business but the facility is getting on in years.

Fast service, quality work no hassles. Did a good job and I recommend them for service.

Overall a better experience here than the other local Hyundai dealer.

Every person I interacted with at Hyundai of Newport was amazing - friendly, helpful and welcoming. It didnt feel like going to a large, impersonal dealership at all. I had a wonderful experience there!

My car started to shudder and then the check engine light came on. I called Hyundai of Newport to see if they could help me. I was told I could drop my car off and they would see what they could do. I dropped it off about 930am and at noon I get a call that it was ready. I had an amazing experience

I highly recommend this dealership ! I was looking at a 2008 Porsche 911 in their inventory and contacted Greg Slater. Greg was a pleasure to deal with through out - very upfront and transparent. Unfortunately I did not end up buying the car because of other options I was considering - but I will definitely not hesitate to reach out to them - especially Greg for future purchases.

I could not have asked for a better dealership to work with. I recently moved from out of state and was able to start talking to Greg about the type of car I wanted before I even arrived in Rhode Island. My 2016, beautiful, fully-loaded Tucson was ready for me as soon as I arrived. This was my first car-buying experience and everyone I worked with at the dealership went above and beyond to help me understand the process and all of my options. Greg was a very friendly, knowledgeable, and no-pressure salesman. He gave me a comprehensive overview of all my cars capabilities, made sure all of my questions were answered, and even helped me obtain car insurance while in the office. If you are looking for great, genuine people to help you find the car you want, this is the place! I am excited to continue to do business with Hyundai of Newport in the future.

Sandy is incredibly nice and helpful. It doesnt take long to get a car either which is the best part. Nice and easy. Thank you!

Straight shooter dealership. No B.S. games or heavy handed salesmanship. If you want a Hyundai then this is the place to go. Ask for Rohan.

Sandi was great. He accommodated all the issues with the new norm. Very impressed.

I test drove two cars here and they werent right for me, but my experience with the salesperson was so positive that I went home, searched for other used cars in their inventory, and returned. They were not pushy at any point and helped me feel good about the car I finally purchased. I look forward to having my car serviced there as they offer loaner vehicle! 5 stars.

Without a doubt, the easiest transaction I have ever made! It was smooth as silk, fast and accurate,no fussiness,dollar haggling,tears or tantrums! I am so pleased with the amazingly courteous,friendly and thorough Staff. It was easier than checking our at Stop and Shop. Really,really pleased! Thank you Ed S. for selling me my beautiful dream car! The next car I buy, or my son buys,we will be buying it from Greg and Ed@ Hyundai of Newport. And the Service Advisors were prompt,professional and the Techs were super fast as well. Great Team,tight Ship,Well done!!

I bought my car from them a little over a year ago and have only gotten oil changes from them. I brought my car in for an oil change to them a couple weeks ago and everything was great. Today I got a flat on my tire and had it changed at my husbands work. They also decided to check my fluids and oil. When they did, my oil was black and missing a quart of oil. Its only been two weeks and the car never leaves the island. From what the mechanic stated, it looks like they changed the filter but never the oil that I paid them to do. Thankfully my engine is still good and the car is going to be okay but clearly the shop isnt doing what they say they do. Its sad because I thought pretty highly of them and they have always done what they said they would and more. Looks like its time for a new Hyundai dealership to handle my car.

Extremely poor customer service. Had my vehicle serviced at the dealership and a few days after I noticed a few things that were conflicting with my receipt stated. I went to service area to try and get more information, I was talking to the gentleman at the counter right as you walk in and then another work who had nothing to do with our conversation started yelling at me. Being told that i was wrong and have no idea what Im talking about. Mind you, all i did was come in to see if I could figure out what was actually done, not to complain or ask for money back, nothing like that and I was instantly yelled at by a worker.

Was stranded in Middletown, RI with a damaged tire and had to be back in New York after the holidays. No one had a tire for my Hyundai and wouldnt bother to look at it but these guys helped me get back on the road no issues. Long story short they are super helpful, and great people would strongly suggest getting your service done here.

Everyone I met at Hyundai of Newport was sincere, friendly and professional. David Wessman is extremely responsive and helpful - before, during, and after my visit to the dealership. I am very happy with my purchase and highly recommend Hyundai of Newport.I just took my new 3-4 month old baby (Tuscon) for its first check up. The service was excellent. I dropped off my car and did not have to wait for a shuttle. Instead an available member of the staff drove and dropped me off at my place of work. They took care of my needs timely so that I could be picked up from work at a time when I was able to take a break. This was the level of customer service promised and one of the reasons I chose Newport Hyundai for my purchase.

Awesome staff and personnel. The best Hyundai has to offer.

I usually dread the car buying experience but at Hyundai of Newport we had a great experience. We felt empowered and understood. No false claims, no hype, no pressure just smart people who know their product.Loved working with Dave Brock, mild mannered with the sweetness and patience of a saint, and Alan Toti, GM, who just gets it! He knows the industry, competition, finances, trade ins. A great team. All in all a great experience. And we also got the warranty so well be taken care of in the same manner when it comes to service. Well have the peace of mind that just about everything is going to be taken care for years to come.

We are repeat customers of Hyundai of Newport. We love working with Rohan Webster. He is a pleasure to work with and always makes sure we are happy and satisfied with their service and vehicle. The entire staff is very friendly and accommodating. It is great to work with a car dealership that doesnt apply a lot of pressure and goes to great lengths for customer satisfaction! Not to mention the cookies.

My first oil change! Great speedy service!I love my Kona!

What an OUTSTANDING bunch of people! Ive purchased new cars in the past, but I have NEVER been treated like a family member! I was there to purchase a used car, and they treated me with the same respect as if I had purchased their most expensive car. Thank you, Hyundai of Newport! Youre an awesome team!

Just routine and expected service quality. You deserve all the accolades for quality.

Took my Hyundai into the service department for a routine oil change and other seasonal prep. Bryan was very helpful when I called to setup the appointment. When I showed up he went over the work I was asking for to make sure we both understood. While I was waiting I had a nice chat with one of the managers as well, walking around to make sure I was well cared for.From there I barely had time to read my book; the whole process took no more than an hour. Bryan made sure to explain what work had been done before I left and what the results were, and everything came to a very fair price.Definitely a more pleasant experience than I was expecting from a dealership.

Bill was professional yet personable and very thorough. He took a lot of time explaining details to us and asking the right questions to help us determine exactly what we wanted, but we did not feel pressured. We arrived at around 1:30 pm and left around 6:30pm, leasing a new 5 passenger Sante Fe Sport.Jon was also helpful and very accommodating.

Hyundai Newport...Its still the one...Bryan Alexander and Brendan Long are the greatest team..They keep my vehicle in top running condition....My 2012 Hyundai Tucson is the finest vehicle I ever had the exciting pleasure to drive...It has everything inside and outside and just makes my day...When Im not asleep, Im headed out to my next adventure in a really great vehicle I can count on to stay right with me...I just punch in the destination and with cruse control it will take me there...I can tell it to call your number and it will ring ya...I can blast out any music with the windows closed and the automatic temp set...and the double sun roof tanning me, and its got power and is easy on the gas...AND, the Newport Hyundai Maintenance crew to back me up...these guys and gals really care about you and your vehicle...Thank you Mike D. and crew...my fourth oil change and full checkout...yep...makes my day...

Ive been working with Hyundai of Newport for years and their sales and service departments are beyond comparison! Too many car dealers are so big that they cant handle a personal sales or service experience. They just want your money and dont care if youre happy with the car or even the dealership. Hyundai of Newport isnt like that at all...theyre one of the very few dealerships that does care about the person, the car and your whole experience. They are easily one of the best dealerships in the area hands down! Its worth the drive from anywhere in Southern New England for the sales, service and peace of mind you receive when you buy your car from them...WELL worth it!

Fantastic. Great customer satisfaction. This is a place I would recommend for car service, friendliness and even purchasing a solid car, which i did. Santa Fe 2013 is outstanding and is top of the line in features and driving. They have got me for another 5 years. No regrets.

Absolutely AMAZING service!!I live in NJ and my daughter goes to school at URI. I contacted Hyundai Roadside assistance (FREE!) and we made arrangements to go to the dealer I chose, Hyundai of Newport, even though another was 2 miles closer. Well Im glad I did. I spoke with Brian the service manager and he was nothing but courteous, reassuring, patient and HELPFUL. Not only did he have my daughters car fixed within 2 days (needed to order a part), they also drove her home AND picked her up when the car was ready!! They also banged out the 2 recall services that we needed to have done. I have NEVER received customer service like this IN MY LIFE from ANYWHERE!! I HIGHLY recommend Hyundai of Newport and can guarantee that if my daughter has ANY more issues with her car, that they are the ONLY dealer I will go to! I only wish we had more of these types of people in NJ!

I had been looking for a particular for a while at a particular price range until I finally found at Hyundai of New port. Although the dealership was an hour an half away, they did not disappoint me and everything went smooth and great. I enjoyed my experience with David Brock, the sales man who served there.

David Brock sold me a fabulous car at a great price. I have never enjoyed a car as much as I love my Sonata. I was well cared for and very well taken care of. I am so happy I made the stop at Hyundai of Newport!

We love Hyundai of Newport for their professionalism, timeliness and overall great quality of service for our Hyundai vehicles!

I was very happy with the responsiveness to my needs. Even though the issue with my car was minor, I was in a position where I needed a car to pic my wife up from a hospital procedure. They came up trumps and provided a loner immediately. I picked my car up the following day and they explained to me in very simple terms what had been done. I highly recommend them

Im always satisfied with their service. Im a happy customer! I would like to have more coupons available as it does save me money. I recommend them to anyone looking to buy a Hyundai.

Best experience ever after buying cars for 40+ years from different dealers and makes.David Brock probably the best dealer I ever encountered. Thinking in trading another car for my third Hyundai. Will contact David soon.

Love Hyundai of Newport!..They have the best service dept. They have serviced my car since it was purchased there. I appreciate their honesty, comfortable waiting area, and their courtesy and professionalism! Great place to buy a car, new or used! They have a wonderful Service dept.!!

I dont know why it took me so many years to find Hyundai of Newport. They have the best service department of any dealership that I have ever visited. Brian Alexander and the other service members always treat me like a king. They go beyond all my expectations for excellent service. Its the little things in life that make my day and Hyundai of Newport is one of them.

Service and the cashier.... were the nicest people I have ever been in contact with, as far as customer service goes! Customer service goes a long way with me, and it seems like every where you go these days, it seems to be lacking. Keep up the good work!

I enjoy my visits to the service department. Both Brian and Scott are very pleasant and thorough with their courtesy calls.The bottled water and cookie is always a nice treat too!

Excellent place to buy a car, great service-honest & good prices!

Stopped in late one day to see the service department after having unexpected car trouble, but all the technicians had already left. Customer service rep was very helpful, called the main corporate number to get my problem resolved and even offered me coffee while I waited. Great customer service and I didnt even purchase my car from this dealership!

Absolutely terrible, if I could give it a negative I would. Within a month of buying a new car both tail lights and right headlight had moisture inside. I brought the vehicle back to them to fix, they took pics of it and said they need to get an approval from the manufacturer and should take a cpl days. It has now been 2 months, they wont return my calls and now I have to take time our of work and lose pay to go there

Super friendly service. Kudos to the service department - felt like I was in a premium car service department - top notch service and attendance to customer service. Loaner car was great - I would consider buying a Hyundai for my next car!

My new car purchase at Hyundai of Newport was an enjoyable experience. Working with Rohan Webster was a pleasure. He is attentive, personable, and knowledgeable about Hyundai models and their features. Very importantly, I never felt pressured at any point during the sale and would recommend this dealership to family and friends.

Negotiated everything via email and phone. Didnt need to play typical games at the dealership like most places. Once price was settled over the phone only had to spend 25 minutes inside. David Brock was our salesmen. Not your typical look for a salesmen which was refreshing. He was great.

My expectations for vehicle pricing were immediately met...the people of Newport Hyundai and the vehicle itself just turned into one bonus after another. Do not be afraid to call, stop by or see these folks!

Not a bad place to purchase or lease your next family auto

Although I moved to Fall River, I prefer the services in Middletown. The service there is top notch, They take the time to go over the diagnostics in language I can understand, and they take the time to answer my questions. My car was cleaned and vacuumed, which is something I dont take the time to do. Water and a cookie goes a long way too. They have my business.

Very courteous and professional and quick service.

Im driving a 2016 model Hyundai! The auto-buttons are a little new to me, since my last car was over 20 yrs old, but Im loving it just as much, and the ad-free Sirius radio comes with a lot of good music. Of course, Rohan insisted on helping me tune it- much appreciated. Rohans just a little laid-back, and I enjoyed all 3 test drives w him! Im looking forward to visiting soon, for my new plates, and maybe some more coffee!

Most honest and reliable car dealership and sales department i have ever encountered. Care about the customers first

Horrible customer service! Service shop wont even do a basic vacuum job in your vehicle when you bring it in for servicing, that is considered an upcharge! They lost my business, now I will go off island of I ever consider buying a Hyundai again. The sad part was that the vehicle was actually a good vehicle.

A steady customer since 2011. Completely satisfied with every scheduled service. Grade: A+

Sandy Spanos and Newport Hyundai made leasing a new car very easy! I would gladly recommend them both to friends and family. Thanks Again!

Very nice place. Recommend highly to purchase a new or used vehicle very friendly staff

Came in to register for tires, service and navigation. Courteous! Made appt for next day. What a relief!

Took my car in for a manufacture defect. After a week waiting for the part finally got it fixed no problem. Few days later get told my car was not actually coverd under warranty due to my vin says its a scraped car its not barely a year old. I ask if maybe they got the vin wrong? Get told by one of their service specialists that there is no possible way and how am I going to now going to pay for repair. After multiple times bring up the vin could be wrong I finally get them to check the vin and realize that they have the wrong one. Then get asked to bring my registration in to prove that I gave the correct one makes me think they believed I lied about the vin over the phone. I know mistakes get made but pretty much saying Im lying and asking how I will pay for something and not verfiying their end after a customer says something is wrong is unacceptable and terrible customer service.

Bill Germano was great, he was very friendly and very knowledgeable about all things Hyundai. They are the only Hyundai dealer in Rhode Island to pick up and supply a loaner car for service.

Sandy Spanos sold us a nice car. He was kind, patient and give us good advice to find the car that we were looking for. Good place to buy a Hyundai.

Service department is highly knowledgeable and very accommodating.

Contacted this place about a Charger they advertised online and their website. Tried for 2 weeks to get much of any information about. Greg was nice enough to email a picture once and said they like to Drive it for awhile themselves before getting it to the service center and on the showroom. Never got a call or email back about it again after leaving my contact information. Come to find out it was sold a day ago. Plenty of time to at least let a prosepctive customer be in the loop. Honestly seems that is was a quick sale to a friend of the business more than anything. If this is any indication of their practices before sale would hate to see anything post sale. 2 stars given because Greg was a peach on the phone and seemed eager to assit.

I stick with the same sales man. He knows me. Im in and out and usually happy when I leave.😊

I had a very good buying experience at Hyundai of Newport, Sandy Spanos did a great job helping me pick out the right car for me. Rohan Webster help me finalize the deal, and offer me great savings through the Hyundai rebate programs.

Like any of the dealership no great deals no giveaways you pay for what you get