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Victor Auto Body Works
590 Washington St, Middletown, CT 06457, United States
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Victor Auto Body Works
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Ch
Review №1

The were amazing from start to finish. We used them for the first time after the insurance company recommended them. They kept us informed throughout the whole process and the car looked brand new when they were done with it. We will be using them for any future repairs.

Ph
Review №2

My Jeep was re-ended and I took into shop and they worked with my insurance company and had estimate and payment in same day and work was started the next day. Tyler was very pleasant to work with and he made sure my every concern and detail was taken care of. My Jeep definitely came back to in great condition as I feel they went far above what they could have done for me. Highly recommend

La
Review №3

My son was involved in a car accident a week ago. We had our car towed to Victors Auto Body. They made a very difficult and scary situation a little better. Patty was the woman who handled my claim. She was incredibly helpful and knowledgeable. She walked us through everything. Peter was very helpful also. Both Patty and Peter made this whole process easier for us. They walked us through what to expect from the insurance company and gave us some advice. In the end, the car ended up being a total.I have in the past had body work done here and they did an amazing job. The process was very easy. They took care of everything. Peter manages the body shop and he was very professional and knowledgeable. He made sure my car looked just like it did before the accident. Paint matched perfectly and I got my car back in a timely manner.I highly recommend taking your car here. Theyre a family run business and have been here for many many years. Their professionalism is unmatched! Tyler the owner went above and beyond for us when looking for another car to purchase. Theyve gained a customer for life!

Ma
Review №4

I was really impressed by the professionalism and personalized service, they went above and beyond, my car looks like new, I definitely recomend them.

Ti
Review №5

Awesome people. Will definitely go back when needed. Thanks all of you .great experience

Lo
Review №6

Excellent Made me feel special and cared for.They honor their word and put the customer concerns first.

Jo
Review №7

Victors auto body, has been excellent each time Ive been there, they have great Customer Service, there prices are great, and they go beyond the scope of doing an excellent job. I have recommended my family to Victors and will recommend my Friends also. I wont go anywhere else for repairs.

Gu
Review №8

Knowledgeable service. Very professional.

Na
Review №9

Everyone was friendly and helpful. Wait times were short during drop off and pick up. Car was ready 1 day prior to expected. Charges were within reason and service was great. I will recommend this repair station to anyone who needs it.

Ca
Review №10

Very accommodating and excellent service!

Ka
Review №11

Victors is reliable, easy to work with and they have very fair pricing! This was my first time working with them - I worked with Alex- he was super friendly, got the job done very quickly and pricing was very fair. I will be recommending them to everyone I know! Thank you Alex for all your help!

Ca
Review №12

I recently had some autobody work done here and to say I am impressed would be an understatement. Tyler and his team were 100% professional and accept nothing but perfection for the customers they serve. I originally looked into another autobody shop in the area and I am beyond happy that I chose Victors instead. I would recommend them to anyone!! Do not hesitate to take your car here!

Da
Review №13

Quality is on point, communications is speedy, the customer service is where it’s at.

Lo
Review №14

Excellent work. Friendly, courteous. Highly recommend to everyone

He
Review №15

My husband and I have been bringing our cars to Victors for years--whether for repair, ongoing maintenance or body work. Most recently they did a wonderful job painting my car after it was badly scraped. I feel they are honest about pricing, smart about potential issues with the vehicle and they work efficiently to get the job done. I would not hesitate to recommend Tyler and the entire team at Victors!

An
Review №16

They do great work and I was very impressed

Ro
Review №17

For decades across the country I have had many classic and collectable autos serviced and numerous shops. VICTORS IS THE BEST YOULL FIND! The work is craftsmanship and the owner gives you the feeling your family and your auto is his auto. Cost of service is on point. My 78 year old mother was so impressed by their service she sees the owner as a son. If you car about your car and you want no worries once you turn your keys over. THIS IS THE BEST OF DOZENS OF SHOPS I KNOW!! This is once again a return visit to victors 5/28/2020. Again outstanding service. Kyle was informative and once more a great price and quality service. To date I have referred 3 friends and a family member to Victors. This is a top line shop.

Ma
Review №18

Honest, reliable and courteous! Kyle and Tyler are the best.

Mi
Review №19

They have always taken real good care of me.

Ei
Review №20

The team at Victors did an AMAZING job repairing my car. Tyler and Patty were extremely helpful every step of the way. Should you ever need an auto body shop Victors is the place to go!

Ro
Review №21

We called for an estimate, but we were told we needed to make an appointment for the car to be evaluated. The diagnostic fee would then be applied to our repair.I should have known at the start something was wrong. The dealership gave me an estimate over the phone. So, we take the car in and, shockingly, we are told the problem is exactly what we thought it was, but the repair could not be done that day. I would need to make another appointment for the repair. The cost was also higher than the dealer. Thanks, if you had told me over the phone, it would have saved everyones time and money. Well, no, you got paid for providing an estimate.I still dont understand how I had to pay for shop supplies to get the estimate. No work was done on the car. So, we left and wont be going back.The letter we sent describing our disappointment went unanswered.

Je
Review №22

Great customer service, very friendly, very reliable.

Da
Review №23

Our SUV got rear-ended, smashing the rear bumper and jamming the exhaust system. The repairs are flawless. They always do a great job. Forty years ago my dad had his car repaired there and it came out looking new. It looks like superior craftsmanship is a genetic trait with these guys.

Fr
Review №24

Tyler, Bill and Sal and Paul, always take good care of my vehicles when I bring them in for service. Whether its a balance and rotation, body work, or repair on any of my vehicles, both foreign and domestic, Victors Auto Body guys have the talent and the tools to do the job right. Ive been a happy customer for many years, and theyre always there when I need them. Highly recommend these guys.

He
Review №25

My husband and I just bought a 2004 Ford Focus and couldnt be happier with the whole experience. Tyler is one of the nicest people I have ever met. He took care of everything for us.I would highly recommend Victors to anyone looking to buy a used car or needs to have their car repaired.

Ni
Review №26

Great company. My car was in a wreck and Tyler and his guys fixed it fast and professional. Great people.

WA
Review №27

At Victor you get choices. I took my older model SUV in for a quote on some restoration. I was given three options. One a total restore, a middle ground, and the absolute must do. The vehicle looks great and I got it back when promised. The staff was friendly, courteous, and professional.

Se
Review №28

They will absolutely take amazing care of you. They do an incredible job explaining everything and are very nice. Could not give a higher recommendation!

mi
Review №29

I have never needed autobody work before but Im glad I chose Victors when I did. Patti was extremely nice and helpful from getting a loaner and keeping me updated on the condition of the repairs. They were fast and they dont cut corners and they are upfront about that from the begining. Not only did they repair the damage from my minor accident they actually repaired the work from previous owner who did it all wrong and they did it right. I will definitely be recommending this place to anyone I know who needs autobody repairs.

Mo
Review №30

Had a great experience here. Everyone was friendly and helpful, they gave me a great deal on new tires, and they were very punctual in getting the service done. Highly recommend!

To
Review №31

They do excellent work and it has been a wonderful experience dealing with them!!!!!!!

Sa
Review №32

Where do I start? Ive known Tyler, Bill and the crew almost my whole life, they have seen me grow up so they are like family to me. The guys are respectful, funny, and treat you life family. I will recommend them to everyone for auto work and auto body work as well. I have a very hard time trusting people working on my car, the only people I trust to work on my car is Victors because I know my car will be fixed and it will be done right the first time. They maybe a little more expensive but they do find problems before they become bigger problems and do tell you about them, which is what a mechanic should be doing watching out for their customers not trying to rip them off and get money out of them. I can keep going on about them but I will stop here, Im happy pleased and satisfied with the work, and respect they give you. :) the best part when you walk in they always have a smile on their faces and always know your name and your car and to me that is good customer service to have built with people.

Ca
Review №33

Very friendly. Great attention to detail! Will go back. Highly recommend.

Jo
Review №34

Over the past 10 years, any time I had work that needed to be done to my car I went to see Tyler. The cars have always come back looking new, and the communication was always great from start to finish. Thanks again Victor Auto Body Works!

He
Review №35

VICTORS AUTO BODYThey have been around for some 60 years and they have always enjoyed a good reputation for doing top work.

Mi
Review №36

Good people and great service. They did exactly what i wanted, wheni wanted and thev had the best price. I would recomend Victors to anyone.

Jo
Review №37

Great body work and auto repair paul is a great mechanic

Ze
Review №38

Fixed my car in a timely matter love Victors when it comes to getting hit there is no other shop to fix your car.

AF
Review №39

AAA towed my car there after a wreck on I91. Both the tow truck driver & the rental agency spoke highly of this business. I got there at closing but Tyler stayed, walked me through what I could expect from the insurance, police and medical issues. He knew my car was totaled and ran the numbers for me then & there. He encouraged me to go to the doctor and gave me the name of a lawyer which I did end up needing. He spent a long time with me on a cold nasty Friday after hours. He then, a couple of days later, called me to make sure I would get my plates and my EZ Pass which I had forgotten. I was rattled from the accident and he didnt talk down to me, was honest & helpful. He saved me a huge amount of work and hassle.

As
Review №40

Amazing service, unbeatable price and great staff to work with.

Sh
Review №41

Great customer service!

He
Review №42

Great work, great service, and fair pricing

C.
Review №43

Great honest service, they aim to please!

As
Review №44

Great customer service, treated like family

Je
Review №45

Very honest, great work.

jo
Review №46

Good work and great team to work with

Be
Review №47

DO NOT TRUST THIS GUY!!! Bought a used car from him and not 30 days later the check engine light came on and TYLER wants another 700$ to fix it. This guy is a scam artist.... What bad business!!!!

be
Review №48

Tyler and team did it again. Made it look new!

De
Review №49

Stay far away from them!!!!

La
Review №50

Nice

Information
9 Photos
50 Comments
4.5 Rating
  • Address:590 Washington St, Middletown, CT 06457, United States
  • Site:http://victorautobodyworks.com/
  • Phone:+1 860-346-8800
Categories
  • Auto body shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
Working hours
  • Monday:7:30AM–12PM
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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