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Brown & Beam
2118 Eagle Dr, Middleton, WI 53562, United States
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Brown & Beam

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Ka
Review №1

Love their stuff. Love having a non chain store in Middleton ! We bought a vintage iron coffee table from them and get tons of compliments on it

Ly
Review №2

Very poor customer service. Im not one to write a review but this definitely calls for one. When placing an on-line order for Stools, the only option was to select White Glove Delivery for $150.00. Note - Only Option. I received my delivery on Saturday - the stools were very light, they removed them from the truck, carried them into the house, placed them in the kitchen and left. I sent an email indicating that $150 delivery fee was outrageous. I received a follow-up call today - and was basically blamed for not sending them an email requesting different delivery. So, it was totally my fault even though there were no other options when ordering. Great product - horrible customer service - will never order from Brown and Beam again.I would have to add that the stools were not shipped direct to me (as mentioned below) - they were delivered via Brown & Beam delivery truck from Middleton.

th
Review №3

The website and ad set expectations that there would be a lot more inventory available.

Be
Review №4

I just found Brown and Beam this weekend,and I am thrilled that the Madison area finally has a store to rival the offerings of larger cities.The industrial rustic feel of many of the items is just what we need here and have been lacking. Brown has a great design eye, and the space feels wonderful and works well to showcase the pieces she has selected. In addition, parking is available!

Do
Review №5

Unfortunately I had a bad experience at Brown and Beam (Middleton location). I liked the store and the furniture they had on display was very nice, but I feel I got treated poorly. I went in a week ago today and was interested in a table that was listed as a final sale. The manager stated that it was a final sale and they were moving inventory. I told the manager/owner I was interested in the table but had to measure my room first to make sure the table would fit. The store is only open on Fridays and Saturdays 10 am-5pm . I called 4 days later on Wednesday and the same manager/owner happened to be there even though the store was closed. I told her the table will fit and that I will be in first thing when they open on Friday with our flooring samples. I communitcated to her that If flooring samples match the table I will purchase. Today (Friday... a week after I stopped in and 2 days after I called) I went to the store to purchase the table but I was told by the same manger/owner the fianl sale did not apply anymore and that she would not sell me the table at that price. I questioned that it was posted as a final sale item. She was willing to sell it at 15% off the list price but not the final sale price which was a difference of $150, I understand that sale prices come and go, but I thought it was poor business on Brown and Beam not communicating the change of price when I called on Wednesday stating I would purchase it and also poor business not selling me the table today at the final sale price knowing that I was coming to get it. We live 45 minutes away, made a special trip to Madison, and arranged someone to meet us there with a truck to bring the table home. Needless to say we didnt purchase the table after being treated this way.

Ev
Review №6

Just a great store! The owner has wonderful taste. Ive been in maybe 3 times and am amazed how quickly new inventory comes moves through the store. Make it a priority to stop by.

Is
Review №7

They have a Very Unique selection of good Quality pieces for your home.

An
Review №8

Did you know that if you purchase something from this store, try it in your home, decide it doesn’t work you can only return it within 5 DAYS of purchase and ONLY for store credit. Their stuff is Soooo over priced and then to have to have a store credit...bad business policy! I will tell everyone this policy and never shop there again. Even the sales clerk kept apologizing and saying she understood our frustration.Never shopping there again!

Wa
Review №9

My husband and I just found this furniture store brown and bean, “Madison “ ... Amazing!!! Love it!!! So will you, go check it out!!!!❤️

Al
Review №10

It was great.. nice stuff and very nice people working there...

Jo
Review №11

Great store. So happy to have found it!

An
Review №12

Always a great selection!

Br
Review №13

Trendy place. finally a furniture store that isnt steinhafels in the madison area.

Pa
Review №14

Fun stuff

Re
Review №15

Beautiful!

Information
64 Photos
15 Comments
4.5 Rating
  • Address:2118 Eagle Dr, Middleton, WI 53562, United States
  • Site:https://brownandbeam.com/
  • Phone:+1 608-833-2118
Categories
  • Furniture store
  • Interior designer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:11AM–4PM
  • Friday:11AM–4PM
  • Saturday:11AM–4PM
  • Sunday:11AM–4PM
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store shopping:No
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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