Knowledgeable, helpful, good brands. I had a problem with a cable and Adam took the time to work through the issue and in the end just refunded it. Will buy from again in future.
Highly, highly recommended! I had some existing components for a crossover build and was referred to Madisound for some additional parts I needed. I actually thought they were a retail store and walked straight into the office. Still, Adam took great care of me, helping me decide on the best parts for my the build, and offered some great reassurance to this first time DIY speaker maker. Highly recommend their products, and their customer service was top notch for me. Thanks Adam!
I bought a set of hard to find Danish made speakers here. A speaker guy wanted to fix the ones I had for $186 each. I purchased brand new ones at Madisound for $54 each. The fellow I talked to was TERRIFIC! - Friendly, helpful, efficient and eager. Just GREAT! DEFINITELY a terrific company with great sense of how to treat a customer. GREAT EXPERIENCE!
Awesome pricing and excellent shipping. thanks!
With Madison sound support and products I have built some of the best sounding speakers Ive ever owned. I have been into audio since the 70s and have heard and built some great systems but with Madison have taken it to a new level!
Although they are mostly set up for mail-order, theyre always happy to have you stop by the shop. Theyve been helpful & courteous 100% of the time!
Unfortunately I had a problem on a pair of speakers that had a dinged cone and didnt really match each other. I contacte Madisound and Brian was a pleasure to deal with and I just received the replacements.The new set look alike and I really wanted to state here how pleased I am with Madisound. You know, these days most companies would just turn their back and tell me to complain with the manufacturer. Fortunately Madisound gave me an awesome support and stood behind their sale.
I arrived right before closing time for a single, insignificant component. They were very helpful and friendly, nonetheless.
Great service from initial informative emails about options, through to rapid packaging and postage ... and only took eight days to get to me, from USA to Australia, exactly as stated originally!
Amazing