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DriveTime Used Cars
125 Monarch Ln, Miamisburg, OH 45342, United States
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DriveTime Used Cars
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La
Review №1

I really enjoyed my DriveTime experience and associate Derek. He made me feel very relaxed and knowledgeable about all the ins and outs of buying a car! I would highly recommend others coming here for their first time buy!

Pr
Review №2

Went into the his Drivetime office and worked with Derek. He was beyond amazing, he showed me all the cars i was interested in, gave me options, accepted my feedback, and worked to make sure i was satisfied. You can tell he loves his job, he may be a salesman but he treats you like family, making sure you’re getting the best deal possible and it’s within your means. We’ll be back in a month to get my fiancé a truck. You guys have a lifetime customer and Derek is definitely an asset to your company.

An
Review №3

Michael was great! He was very helpful and answered any questions that I had! He gave me multiple different options to choose from and was not forceful about getting a vehicle. He was nice and funny! Would definitely recommend

Ch
Review №4

Courtney was great. I came into get a vehicle and that vehicle wasn’t what I wanted so she did some digging through the inventory and found me a new ride. Smooth and easy process.

Ac
Review №5

Just keep your money in your pocket it’s a never ending cycle with the interest rate they hit you with even with great credit don’t get tricked

Sa
Review №6

Customer service leaves a lot to be desired. Went across the street to Carmax and had the polar opposite experience. Try Carmax instead!

St
Review №7

Courtney was absolutely awesome! Everyone was! The experience was super easy. I did it online went in test drove and signed. Left with my car! I recommend for an easy buying experience and nice staff!

He
Review №8

Michael was super helpful and very friendly! Highly recommend DriveTime in general but specifically the Dayton location. :)

Ju
Review №9

The whole company worked very hard on getting us a car that was fit for us. Courtney and Vernon and Derek did amazing jobs. And recommend this place to anyone

Ga
Review №10

We can’t say enough great things about Courtney! We were looking for a specific vehicle and she helped us with the purchase of our Jeep. She was very kind and professional walking us through every step along the way. We would definitely recommend Courtney and Drivetime to anyone looking to purchase a quality vehicle!

Je
Review №11

Vernon was great! Very knowledgeable, very personable. I will definitely recommend him to friends and family. We appreciate all his help.

Br
Review №12

Vernon was so great! Provided us with such an excellent and simple experience! We will definitely be back to Vernon when we come for our next vehicle.

Br
Review №13

My experience was great I got help from Vernon who was very helpful and patient. Overall I had a great experience.

Ke
Review №14

Courtney Waldon helped us so much during our time there. It was definitely worth the time being there. Highly recommend going through her for a car!

Br
Review №15

He made the buying process very easy. He was very patient in waiting for all my verifications to come through. I appreciate his time!

Jo
Review №16

Vernon was very friendly and gave detailed information to us! We will be recommending friends to drivetime and Vernon!

Al
Review №17

Vernon was an amazing man to work with when looking for a new car. He did and tried everything he could to get me into a car. I would recommend anyone looking to get a new car to stop by and see him.

Le
Review №18

Vernon Pinkney was the best!! Very polite and knowledgeable. He made sure this was a quick and informative transaction.

Ba
Review №19

I had a wonderful experience at Drivetime yesterday!! Lorenzo Harris was great with helping me purchase my car.. Thank you Lorenzo Harris and everyone at Drivetime..

Ch
Review №20

Great services. Gave me the pros and cons of each car we looked at. Highly recommend!

pa
Review №21

Excellent service! Very patient In this long process! Stayed focused until the sale was complete.

Da
Review №22

Great place to find a car. The staff there is really friendly and helpful. I highly recommend them.

Go
Review №23

Lorenzo was great! He made my first time buying process smooth and easy to understand!

Sa
Review №24

We were helped by vernon and he was very helpful and answered every question we asked. Very nice staff and highly recommend coming here!

Ta
Review №25

Vernon was the best he had me drive a couple different vehicles and also showed me some features on the car I didn’t know about . I would recommend him and drive time to friends and family any day

Li
Review №26

Rep Vernon Pinckney took care of my needs with no problem and i drove off in the perfect car.

Be
Review №27

Beware, this company sells salvaged vehicles. From the time we took it off the lot 2 years ago we have had to replace one part after another. 4 months after purchasing the vehicle I was pulled over by a police officer because the VIN didn’t match the color listed. Here to find out it was purchased in NY at a salvage auction and repainted and we bought it at DriveTime. We called DriveTime, their warranty, and the loan to tell them what we found out and that we were having (and still having) issues with our vehicle and they refused to help stating we signed the contract we owe the money. We have put over $10,000 into this vehicle (pretty much have had to restructure the whole engine) on a vehicle that is now only worth maybe $3,000 that was purchased exactly 2 years ago for $13,000. We can’t even trade it in or we would bottom up. This is a crooked company and we are now seeking legal advice since this company will do whatever they can to make a buck. Including sellingsalvaged cars. Take the VIN and look it up prior to purchase and not just car fax cause car fax doesn’t have all the info.

ge
Review №28

Vernon was a great associate and went out of his way to help us out. I will recommend this place to all my friends and family.

Ev
Review №29

Working with Vernon was smooth and easy. Really appreciate his help and patience.

St
Review №30

They completely rip you off. That’s how these places work. You’ll never get ahead and you’ll always owe more than it’s worth. We put $7000 down, it lowered our monthly payments but they never once took it off the total amount.

Br
Review №31

Courtney was amazing! Along with the rest of the staff they are very kind and can see why they are in the business but she is the rep to see especially if you are having trouble seconding which car to get or what best fits your budget

Sa
Review №32

Vernon was great. Made everything fun and so easy.

Br
Review №33

Michael and vernon was extremely helpful, and made it so easy to get a vehicle. Thank you guys.

Am
Review №34

Stephen Miller is awesome. When they say they can get anyone in a vehicle it aint no joke. Come in and see them you wont be sorry you did. They take trade ins. Have questions make you to give them a call!

yo
Review №35

Fast and easy car sales. The process is smooth and everyone is up front. Courtney, Vince and Bernard and the whole DriveTime staff helped make this process much easier than I expected. Ashley sent my plates out in record time and the staff has been very attentive to my questions and concerns. I would recommend this company to anyone looking to purchase a car.

Ra
Review №36

This has been the best car buying experience. I worked with Bernard. He was very understand and made sure. That I got the best Vehicle for the down payment that I want to use, he was willing to go above and beyond to make sure that the lease of the vehicle was convenient for me my family and my budget very excited with my new purchase it would recommend him and drive time to everyone...

Br
Review №37

DriveTime sold us a Jeep that started breaking down as soon as we left the lot. Now, after replacing all the tires, the jeep doesnt run at all. Its been less than a year...

Be
Review №38

Did a very good job and in a timely manner!!

Sc
Review №39

It was a really good experience and we got a good deal

Th
Review №40

My overall experience was great. Everyone was pleasant and customer service was amazing. My sales person was Bernard and he went over and beyond to make sure the vehicle I wanted was in my price range and was a perfect fit for my family and I. I would recommend him a thousand times. Thanks DriveTime for my new wheels!

Br
Review №41

Vernon beat Jeff Schmitt auto by hundreds of dollars. Come see him.

Ja
Review №42

I have thousands of dollars ready to put down on a down payment, I’m approved, and had my vehicle picked out. I was informed on the phone that they could not move the vehicle for me due to COVID 19. Which is odd considering I would guarantee they have new inventory brought in regularly. But if a customer is ready to buy a vehicle, you can’t move it? You lost a customer.

Bo
Review №43

Great experience. Very professional, helpful, and low pressure. The ability to hold a car was awesome. Allowed me to think through my decision with low risk.

Na
Review №44

Love that I went through them instead of a real dealership they didn’t destroy my credit with all those unnecessary hard inquiries they went just off my income and if I make enough to pay my note my credit is horrible not going to lie but they still got me in a 2018 I promise y’all just do it go through drive time and literally save time I was in and out did the approval online first of course

Ni
Review №45

Very helpful and quick.

Br
Review №46

I was completely surprised by how friendly, not pushy, all the staff was. The process was very easy and extremely painless unlike many other dealerships. All the inventory was very nice as well. And I’d like to single out our sales rep Kyle Davis. He was absolutely incredible. I would highly recommend this dealership to anyone looking for a nice vehicle.

Ka
Review №47

Very patient & personable. The process was not as hard as I thought it would be & I am happy with my decision. Mallory was such a great help & I would definitely recommend her to someone who was in need of a car. Derek was also very helpful when I needed questions answered on how things worked on the inside of the car he had all the answers! I appreciate the help!

La
Review №48

Vernon was great. The car selection is u real. I would recommend everyone I know to purchase a vehicle from DriveTime.

Va
Review №49

Thank you Vernon for all your help getting me in my new car today!

Ka
Review №50

Lorenzo and Derek were fantastic getting us into our new car! We were very happy with our experience and will be recommending anyone in the market. Thank you!

Jo
Review №51

Moved from Louisiana in 2017 and car broke down that summer. Rode a bicycle 16 miles a day in all sorts of weather to make it to work until 2/28/20. Met Bernard and he was my guardian angel. It was like a dream come true. Need a car go and ask for Bernard V.

Em
Review №52

I bought my first car here, and everyone was amazing. I told them exactly what I wanted/needed and was able to find the SUV that was perfect for my family. Not only were they very helpful but they were also very nice to my two toddlers who came with me. I would highly recommend going here for a first car. There was no pressure to buy, and they were very understanding.

Ke
Review №53

Vernon was amazing, he helped me find the perfect car to fit my needs! Drive time is the best! Thank you!

Su
Review №54

Made it super easy!

Jo
Review №55

Mallory was great! We changed cars last minute and she worked hard to make sure we got what we wanted even though it took a few more days. Great pricing on cars with low mileage.

Te
Review №56

Good place, very friendly people. Payments not too bad they work with you.

Ra
Review №57

Drive time was amazing!! Definitely recommend. Mallory was awesome! Thank you so much for helping my boyfriend and I with are first big perches, we love are new SUV..

Ke
Review №58

Mallory and Paul were extremely helpful. They listened to my wife and me about what we were looking for as well as what could fit into our budget without being pushy. They were attentive and patient. I would be happy to work with them again.

Al
Review №59

A gentleman named Paul took care of me, he was very friendly and knowledgeable. At no point did I feel pressured and I was walked through the buying process at my own pace. Not only was he friendly I was greeted by every worker and felt right at home.

Ci
Review №60

Go see Courtney Waldon!!! She is AMAZING she was not only knowledgeable about the vehicles she also was patient! She took the time to allow me to make a solid decision about what I wanted and helped me work my pros and cons list. No rush or pressure from her made me want to buy a car even more because I appreciated her help. Couldn’t ask for a better car buying experience!!!

Jo
Review №61

Lorenzo got us in a nice car. Very professional and friendly. Will recommend friends and family to use Drive Time.

Ay
Review №62

I will never buy a car from anyone again. I bought my first car through drive time and boy do I regret it !! I had good credit and I was very naive and just needed a car. It’s been 3 years since I bought it and I refinanced it last year at a 780 credit score and I STILL owe 8k for a 2013 Chevy impala only worth 3k. I am now married to a dealer and would be more than happy to buy a decent car in cash but I still have this monkey on my back.

Ap
Review №63

I worked with Lorenzo and Jarrell. Both of them took the time I needed. Explained the process. I was shown many cars at and below my price point. There was absolutely no pressure. The car buying experience was wonderful! Both of them were great!

PA
Review №64

Paul was awesome. He and everyone else worked very hard to get me into the car I wanted. They were able to get more money for my trade in than I wouldve imagined. I am driving away with a 31 mpg city / 40 highway car. Very happy.

Ch
Review №65

Courtney Waldon and Josh really did a great job. Everyone had the best attitude upbeat and just laid back. I absolutely and positively could not have the best time anywhere else! For getting my first financed car. They didnt hassle, try to force anything on me, let me take my time and really think about what I wanted and was going to do! They did not breathe down my neck and make me nervous at all! Thanks for all your help and consideration! Even with poor credit they were willing to work with me! If I could give more then 5 stars Id give 15!

Mi
Review №66

From the get go communication was clear, represented well and easy to understand. I never felt any pressure, only kind assistance in finding the right car. I’m building my credit from the bottom up so I have a high interest rate but I got a great car that runs great, drives great and has all the bells and whistles. I waited to write this review after I drove the car a while. I bought it 2 months ago, drove it all the way to California and back and never had an issue. I did not purchase the extended warranty as I felt aftermarket car warranties are often a hoax. I definitely recommend DT especially if you have poor credit.

Ja
Review №67

I applied for financing and was told I was approved. I made it very clear in both an email and a phone call that I had a specific type of income. I was assured each time that I was approved.Fast forward to my appointment at the dealership. Will they accept my income? Nope. Were they the least bit apologetic that I was twice misled? Nope. Did it make a difference when I showed the salesperson the email where I explained my income and was assured approval? Nope.They appear to have a decent selection of nice, reasonably priced vehicles. Their customer service, however, is non-existent and not a priority. Their customer service agents are misinformed and unapologetic.If it were possible, Id give zero stars.

Mi
Review №68

Mallory was great and patient with me while I selected my car. Very straight forward with the terms of the purchase. I would recommend Drive Time to any one looking for a car.

Ro
Review №69

My experience with DriveTime has been amazing. From the moment I walked in the door I was helped right away. I had Ashlie, she was great answered all my questions and got my into a great car I was looking for. All the dealers have great personalities and are very friendly. If your looking for a new car or different options definitely check out DriveTime and ask for Ashlie!

be
Review №70

This place was amazing from my online application to the time I stepped onto the dealership. My salesman Kyle was amazing and he made my experience as painless as possible. He provided several options and has followed through to the end of the process. Kyle and his staff was so friendly and very helpful in finding me the car that I wanted. I would recommend this dealership to everyone that is looking for car and especially if you have credit challenges.

Em
Review №71

Bought a car there the only thing good about them was there sales people were nice but other than that they will rip you off with interest rate and all their warrants suck I had to replace the engine in my car they wouldnt cover it. I put a 1500 dollar down payment and still pay a 21% I shouldve said never mind but it was my first car and I was 19 at the time of purchase. I will NEVER buy from drive time ever again and Ill never recommend anyone to buy from them.

J
Review №72

Bernard was a real Professional guy, and dealt with my fiance and I in a professional, and respected manner, was very truthful about the car, and even found a better car that we loved better then the car that we selected..SO GOOD LOOKIN ON THAT!!

So
Review №73

I went here 3/4/19. As this was my first experience buying a newer car from a dealer and not from family or private sale, I was naturally hesitant from the start. *Mallory, made the process as pain free as possible, at least for me. She was patient with the barrage of questions I bombarded her with and made sure I understood each step of the process with no pressure whatsoever.

Ta
Review №74

Everyone was very polite. I dealt with Daniel, Derek, and Bernard. They helped out a lot. Got me where I needed to be.

Os
Review №75

This was the best experience I ever had buying a car everything was easy and fast thanks too Bernard.V at DriveTime 👍🏾👍🏾👍🏾

Ma
Review №76

Vernon helped me get the car i really wanted! I appreciate all his hard work

Ma
Review №77

Wonderful people fantastic experience!!!

Ar
Review №78

Vernon Pinkney was very helpful with helping me find the best car for me ! Super nice and friendly, i would definitely recommend buying your car from this dealership!

Kl
Review №79

Stephen Miller was amazing from the very beginning. He pulled up every call that I wanted to test drive so that I didnt have to walk in the rain. He was patient and attentive to my two small children. He explained everything in detail and I feel comfortable that I am driving off with a reliable car. I definitely recommend them!

Am
Review №80

Had an amazing experience and felt like they were really there to help me get into a newer car. I would definitely come back again and refer other people I know to come here! Ask for Stephen Miller he is amazing and helped to get me into my Nissan!!!

La
Review №81

I probably won’t be back. I explained that I just relocated to OH and my car was totaled a week ago. I needed a car to get to a new job on Monday. Paul K forgot my name and threatened to keep my social security card because I had an out of state drivers license. He never looked at any of my documents and seemed bothered that I came in. He scoffed at my down payment amount. I felt so embarrassed that I offered more money. He really made me feel like a criminal. Even though I needed a paystub which I understood, I want Drivetime to know that he seemed very interested in my new job, the location, how much I would be paid and who to contact only to turn me away.*After receiving a satisfactory reply from DriveTime, I went back. I was treated like a person this time. The terms of my online approval were honored! I was able to purchase the vehicle I wanted. Bernard helped me this time and he was awesome! Kudos to the Ohio management team as well. Everyone was polite and professional.!

Ni
Review №82

Stephen M was great! They worked with us and explained every single detail. The process was very thorough from beginning to end. There were no loopholes or unexpected charges at the end. And they also filled the tank up with gas before we pulled off the lot!

Ja
Review №83

My customer service experience when purchasing my cars at Drive Time was awesome. Ashlie was extremely helpful by being informative and, most importantly, PATIENT! She thoroughly answered any questions I had with ease no matter how many times I asked them. I definitely feel like I made the right choice in my purchase, mostly because I made the right choice in working with Ashlie. Thanks again!

Ti
Review №84

My fiancé and I dealt with 3 different employees during the process of buying our new car! One was subpar (Paul), but one gentleman, Derek, was friendly, personable, knowledgeable, funny, and incredibly kind to us! We appreciated being treated with respect and appreciation! We will shop with DriveTime again; but only with Derek!

Ch
Review №85

A very nice, friendly and pressure free environment. We were seen as soon as we arrived, even though we were a bit early from our originally scheduled appointment time. Our sales representative, Malonis was very patient with us as I proceeded to look at almost all the vehicles on the lot, mainly because I couldn’t seem to make up my mind. Our sales representative was very knowledgeable with the many questions we had. Everyone from our sales rep to the manger and finance representatives, were extremely nice and helpful. It was a very enjoyable experience for my husband and me. I would highly recommend Drive Time to anyone in need of a new car.

la
Review №86

If my husband and I could rate more than 5 stars we would! Ashlie Crawford is very friendly, polite, and answered all our questions thoroughly. The whole staff was friendly helpful and the all around atmosphere was great. They were reasonably fast with their service. We knew what we wanted and she got us just that. Thank you drive time miamisburg!

Ch
Review №87

From our initial contact on the phone & then on my three visits (I was a little indecisive) Steve Miller was very attentive to my car buying needs, even going above & Beyond a time or two. Very personable yet professional. Today Im a happier camper!

M
Review №88

The best service we have ever received. The ease of the whole financing and picking a car was so easy, not overwhelming and they have the nicest people working there. I would recommend anyone looking for a vehicle to shop at this location, good people and good service!

Ba
Review №89

Everyone was really friendly. Paul was our service rep and he made the whole experience amazing. It was my very first time buying a car from a dealership and he explained everything very well. We were in and out in a few hours. Great place to get back on the road.

An
Review №90

Service was timley and a pretty easy process.Bernard was very knowledgeable and gave a relaxed feel to the car buying experience. The truck/SUV selection was a lil slim but othet than that good experience.

ho
Review №91

Josh and Paul took care of us they were so nice to us they showed us a lot of respect towards us, and understood what kind of vehicle we needed to fit our family needs, I can say when we left we were very happy, plus very please on what car we got tonight and in the future I know this for sure we will go back to drive time. If you are looking for great Customer service go to drive time there the best

Ja
Review №92

We are very happy with our experience. Courtney was so helpful and knowledgeable we felt like we were in great hands. Hands down the best service and great atmosphere here out of all the dealerships we visited. Thanks Drivetime!

Br
Review №93

Courtney & Ashlie were awesome! So helpful got me in & out quick fast, with a bomb deal to go with. Im grateful that I chose this company, Im riding clean & paying good prices for a super cute car 💙

Ca
Review №94

Courtney Waldon was extremely helpful with getting me the car of my choice within my budget range. She went through everything very thoroughly and answered any questions me or my grandmother had. She acted more as a friend than a salesperson and didn’t rush me into stuff or try talking me out of my decisions everything was my choice and made my first financed car go smoothly. I highly recommend seeing Courtney at drivetime.

Be
Review №95

Paul was awesome. I would totally recommend DriveTime.I am only 19 and they were able to get me a car. Thanks!

Ro
Review №96

All of these guys!! From Paul, JR, and Tyler to Ashlee, their all amazing! I was getting ripped off with my other car from a different dealership and instead of seeing a weak desperate person they saw someone they could truly help and stopped at nothing to get me in the best car Ive ever had!! They made sure I had a low fair payment and that I was happy and that the car had 0 issues.. thanks guys youre the best and Ill definitely be getting ALL of my cars from you!!!

Ch
Review №97

Daniel was absolutely wonderful to work with and very thorough with information given.

De
Review №98

Mallory made it happen for us! Had been run around at other places and were about to give up but she got us in a great family vehicle quick and easy. Will be back again when its time to upgrade

An
Review №99

Came in with everything needed and they took care of me perfectly. Courtney was amazing and was so much help. She explained everything in detail, I left with all my questions answered and drove away with my new car.

No
Review №100

He was great and excellent

Information
36 Photos
100 Comments
4.8 Rating
  • Address:125 Monarch Ln, Miamisburg, OH 45342, United States
  • Site:https://drivetime.com/?reg=day&source=local&vend=google&camn=15901
  • Phone:+1 937-388-7120
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–8PM
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
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