Comments
Re
Review №1

Great service and professional approach with impeccable results. My wife had a pair of Louboutin boots altered in the calf. Julio patiently listened and worked to get the results that are truly exceptional. If you have an expensive pair of footwear that you care about, do not even think of talking it anywhere else. These guys are true artisans and they care about their customers. I wish I could give them more than 5 stars. Thank you.

Me
Review №2

Great service and the work is exceptional. I have been bringing my shores and purses for over 15 years. Highly recommend.

Ju
Review №3

Excellent quality, outstanding service and a pleasure to visit this exceptional vendor. True expert in shoe repair and refurbishment. Just picked up my custom made alligator boots, purchased in Hongkong in 1990. As always after refurbishment, they look brand new. A joy to shop here.

WA
Review №4

A week after I picked up the repair became undone. I paid extra for the express service, very disappointing.

Mi
Review №5

Great cobbler. The owner, Julio, fixed my 12 yo Jordans to almost brand new

ba
Review №6

The best in town! Family owned business. Everyone very honest and helpful. The owner goes out of his way to please! I had some boots I meant to take in before my European vacation and wasnt able to...I stoped by almost a closing time the day before to see if I could at least purchase polish or paint to spruce up myself at home...the owner said there was no way I should go to Europe without fixing them properly. He took care of me and I am forever grateful for his kind attention! Their work is top notch...I take all my repairs there. From cutting my new heels a bit when too tall...to making old shoes look like new! Look no further, this is the place for a job well done!

Ki
Review №7

They were very nice and attended me super fast.

JC
Review №8

Best shoe repair in Miami. Julio is old school, honest, reliable and does exceptional work. Has many years of experience. I question anyone that has an issue with this store.

Vi
Review №9

Supper quick and very clean place . The lady in the front was very helpful and my shoes looks like new, thanksPs : don’t be scared to take your high-end shoes they work beautiful 🥰excellent place i recommend.

Ad
Review №10

I went to this store to have an extra hole made into my designer belt because it was too big. The gentleman was so nice, provided excellent and fast customer service, and didn’t even charge me for making the hole! He stated that they do not charge for making holes in belts. I was so happy with the service he provided me and will return to fix my shoes soon.

Sa
Review №11

I brought four pairs of shoes in to have half soles added and a rubber heel replaced. They did fantastic work, made the shoes look brand new and handled them with care. Ive been to other shoe repair shops in the bay area including Galletti and I am most satisfied with the work they did here. I highly recommend them to any one. You can trust them to do an excellent job with expensive shoes.

Ma
Review №12

Had a great experience. Had soles of my boots that needed to be replaced. I told them that I really liked the look of the sole and didnt want it to change. The completely replaced both soles and made them look better than new. I am very pleased.

Om
Review №13

Its very hard to get into a business store like this and find friendly people to help. This is one of those occasions you get that good feeling of getting a great service and fast response. I think they deserve this review. I must admit, one of the things got my attention was how happy and pleased were two existing customers I saw at the store while I was getting my leather boots fix. Good job!

Ph
Review №14

I caught my very expensive, beautiful calf skin, reversible leather jacket I purchased in Italy on a chair. There was a small tear on both sides of the left pocket and on the seam of the pocket. I took the jacket to another shoe repair first and was told the repair would cost $350!!!!! I questioned how they came up with the price and was told it was a very complicated job. I decided to get a second opinion and took the jacket to Shoe Rescue. The cobbler said the repair would cost $25!!!!!! I picked up the jacket and the repair was so skillfully done one can hardly see the tears and I can still wears it on both sides. I am so happy to have my beautiful jacket repaired at such a fair price and so happy I took it to Shoe Rescue. Quality craftsmanship at a fair price.

An
Review №15

Been going for many, many years but, this last visit due to the fact they have so much business. My requests were gonna take 3 weeks or so. Putting that aside i went in and requested to pick up my belt that was being resized only to find out it had been outsourcedto south miami location? Idk but they did it in a hurry to TRY to please me. Mounted the buckle incorrectly and because i trustedJulio, i noticed, once home, they didnt size it correctly either. To sum it up, they lost MY business. Sorry Julio. I found someone that can do the job and do it correctly. In one week or less. I guess he could use the business anyways? !

H
Review №16

Been going there for over 20 years. They have gone downhill now. I have to make several trips and they are not customer focused and dont seem to care. Id recommend finding another shop as there are several around.

jo
Review №17

Very helpful people. Willing to work with me to get my shoes looking like new! Will always come back!

Ju
Review №18

Amazing service, very professional and bent over backwards to help me... thank you so much... Southern MC will never go anywhere else...

sh
Review №19

This place is awesome i brought a couple of Louboutins to get the red rubber sole in them to protect them and they did a fantastic job it only took them 2 weeks and it was a very well done job and the prices were the lowest i could find vs all other miami shoe repair shops.

Je
Review №20

I dropped off two pairs of shoes (men’s dress shoes and Jimmy Choo heels) last Tuesday and explained to the owner that I needed them by today (October 2nd). He assured me both shoes would be ready. When I arrived early this afternoon, the two employees working could not find the shoes. They told me if I did not receive a call, then the shoes probably weren’t ready. I explained to them that the owner assured me both pairs would be ready. After making me wait 25 minutes, they rushed to have the both pair of shoes cleaned, which is crazy considering the shoes had been there for an entire week. My husbands shoes looked horrible, barely cleaned and they lost the laces. The shoes cost $400 and the gentlemen working behind the counter tried to pretend the laces he was lacing them with were the originals. So dishonest. And I don’t even think they cleaned the Choo heels, as they looked the same as when I dropped them off a week prior. Will never go back!

Ca
Review №21

The efficiency, the kindess, and the overall atmosphere was amazing 10/10 recommend.

il
Review №22

Good service and best prices 👌👏

La
Review №23

Went there with an amergency and treat me way too good. Very low prices and courteous service.

Ge
Review №24

Excellent service and great customer service over the phone

Ja
Review №25

The best in Miami

Ce
Review №26

Awesome work.

Ta
Review №27

Great service!

Ju
Review №28

It is a great place to repair your shoes and purses I recommend it to everyone

ki
Review №29

A 5-star experience, the service was excellent in every way, all the workers were very friendly and professional and I was very satisfied with the work that was done to me, because they guarantee the quality of the service.

Lu
Review №30

Very good service, excellent work and very good attention .. !!

Ra
Review №31

Excellent service, and quality work.

Da
Review №32

They are professionals, and they work well,

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