I had a great experience in this self storage location. Very clean and friendly staff. Maria helped me to find the right unit for my needs. She was helpful and very professional. She showed me a couple of units, provided me with the measurements until I finally rented one. Maria also helped me with the paperwork in a quick and efficient way.

Great customer service. Clean and Maintained storage units.

Im very disappointed with this store . all of the sudden they increase my price unit to double

My experience was very positive for very months. The manager and the rest of the staff are very nice. And ever help you in all you need with the best disposition.the place is very clean and save.

Congratulations …..!!!Very happy whit the services…..Mr Luis very nice and professional….I love this place

Maria was a great help to me! After having an unexpected move across the city, maria was able to make my moving and storage transition SMOOTH. Amazing customer service and CLEAN!

Ever since they changed managers(Ms Lourdes Melendez was great) and this Mr. Luis took over Ive been hit with several late fees etc. Also, I meant to rate it a one star NIT four, also there was a co. trailer there obstructing the handicapped parking space so much so that when I backed out I ran into the back bumper of my car which was freshly painted and the mngr Mr Luis didnt even offer any type of compensation(poor business person) his female asstnt is the one that came to offer help, I intend to move out asap even though I am paid up til March 1st, and feel I should be compensated for my car (they should pay for it to be fixed!)😰😠😡

Customer service I thought was a thing of the past. Till I met Mr. Louis Martin. Mr. Martin asked me just a few questions to understand my needs. Not everyones needs are the same. Mr. Martin made sure my needs are met. If other companies did this, they would still come second to Mr. Martin, because his knowledge base if fenomenal. Storage is not a restaurant, mechanics shop, retail, Etc... Its great when you come across a professional in the industry that wants to help the customer. Please bring your Storage needs here. Antonio M. Miyar

Love this place, always feel secure everytime I go regardless the time, they have security cameras, also its always clean and the customer service to the top .🙏

We just had the unfortunate pleasure of meeting the manager Lourdes today. First off, she was here when we came to sign our vacating papers, her employee failed to thoroughly explain what we had to do before and after vacating and she didn’t make any comments. Because of our schedule, it’s hard to come during office hours and so we held the keys for a few extra days.We came in to return the keys and were told we had to pay several different fees plus a full month of rent AND a late payment fee because the lock (which was twisted/overlocked so we wouldn’t be able to remove it) was still on the door. We never received any notice about the lock or the fees which, according to Lourdes, is the norm. Why take anyone’s phone number and email if you’re never going to notify them of anything? All of this just for us to keep the lock anyway, for that they could’ve broken it.I recommend you go to Public Storage down the block. They may cost you $10 more but at least the manager there knows her stuff and communicates with you thoroughly.

This location is super great, I mean the service went smooth like butter.Thank you Jordan for being a great Employee Champ.

It’s always a great experience whenever I need to come to my storage unit. The units and floors are always clean, they offer water in their office and their employees are amazing. All of them are great, Maria truly knows what customer service is! I am so happy I chose this location to store my stuff. Their prices are reasonable too!

I had never rented a storage space and my experience in this place was better than what I expected. The staff was super friendly and answered all my questions. They took the time to show me what I needed in space according to my load. I really appreciate all the help and definitely recommend Value Self Storage.

I had a very pleasant experience with my move the staff was very helpful, and knowledgeable with the rental process and procedures. I did not have any issues with storing my belongings the carts were readily available. I would recommend this facility to anyone needing to safe place their belongings. Thank you for your help and efficient customer service.

We moved into our 10 x 15 with Value Store It today and the experience was amazing! Josh was super helpful, walked us through the steps, and has been very accommodating both over the phone and in person. The place is very clean, and they had many moving carts to make the transition easy. Will be using them for all future storage needs!

Really happy with my recent experience. I needed a unit ASAP the rep that help me, Maria, was great. She showed me a few units to see which was best for my needs, I got a great price, and I was able to move in that same day. Would highly recommend.

Amazing!

Excellent service! Very friendly and helpful staff, especially Carlos Cardoza and Luis.

Super friendly staff. Their prices are the best in the area. Their facilities are clean. What more can you ask for ?

Its good clean and the ac works no mold. The staff is great.Edit : the prices keep going up 😭

I have tried several storage units and this has to be one of the best. Location is great, the facility is always maintained clean all around. Staff is very accommodating and knowledgeable. You are able to access after hours without any worries, there are multiple bypass gates and also you feel safe. Lourdes is Super helpful and Amazing to work with, I will definitely recommend to friends and family.

Merry Christmas to all hard working crew, Lourdes, Pedro, Enrique and all the guys. Those guys are really an asset to Value Storage. They always meet me with a smile and always manage to solve any issues even when I lost my keys they busted the old lock and replace it.Lourdes kept me posted through the inspection process and notified me immediately when the building was ready for business. Not to mention the the person responsible for cleaning keeping the place in a very good shape. Thank you guys. Keep up the good work.

From when you first walk in the building looks and smells very clean. Hector handled my reservation and did a great job explaining how the lease for my unit works and made the whole experience really easy.

This storage unit was offered the best promotion in the area. Nice staff members. Storage units look like new as of this date.

We loved our experience in this location. The storage unit is clean spacious and modern, and easily accesible. The location is perfect and central. The staff is always ready to help and are very friendly. Highly recommend Value Store in Little Havana.

A new concept in storage. Beyond cleanliness, efficiency, affordability, is an extension of home. Friendliness, respect, and a few extra-ordinary values for the customer, like WI-FI, coffee, water, and a conference room with computer, if you ever need to meet up with buyers when its time to pass on that unwanted stuff. Good location, easy parking, unbeatable rates, super friendly staff, a cool oasis for your belongings.

A few days ago, I came to this facility to rent a 15ft truck from U-haul. Lourdes attended me and unfortunately they didnt have this size truck available but she did take the time to look for a nearby location that had one available and made the reservation for me. I really did appreciate that she did that for me since this was my 3rd stop looking for a truck. She provided great customer service since the other U-haul locations failed to even look in their system for a truck. At the moment, I dont really need storage but I took advantage since I was there to get information. She explained everything to me and even showed me a unit. This facility is so clean! I would definitively be coming back here to rent a unit if I need to make extra space in the new place Im moving to.

Great place to storage, very clean, nice and professional staff. schedule is very convenient.

Great customer service from Josh and the team always a pleasant experience. Was able to show my various options that would work for my needs and was in and out in a few minutes

Very helpful and polite crew at this site.

Weve had our best storage experience at Value Store It on 8th Street in Little Havana, just across from the Home Depot. The facility is new, so everything is clean and in tip-top shape, but the best feature of this location is its friendly and helpful staff. Pedro Acosta, the assistant manager has been a pleasure to work with. I recommend to anyone who is considering a storage solution in the area.

Earlier today we reserved a unit at the Value It Storage in Little Havana, upon arriving we were greeted by Josh. He provided excellent service and quickly responded to all my questions.

Customer service is amazing, the prices are great and easy to rent. Very clean location. Annaly was amazing she helped me with everything I needed. Well recommended to everyone!

I absolutely love this place. Pedro has become more than the guy at the front desk, he’s our friend now. The staff here provides everyone with top service all around. I would definitely recommend this storage to all my friends

This location has by far the most amazing customer service to clients I’ve ever experienced. Pedro has been excellent throughout this entire process.I recommend this location hands down.

This place is great! It is brand new so, needless to say, it is very clean and well lit...... but the location is excellent and the access to your unit is quiteeasy.......The manager, Lourdes is very friendly, courteous and always willing tohelp....with a smile !!!!Highly recommend this place !!!!

Good prices, clean, nice staff, Lourdes is very helpful and kind. I would definitely rent from them again! Thank you !

Came to pick up U-Haul van for moving. With no notification or warning, the location had no cars available when I arrived. I was never contacted in any way before I spent my evening Ubering here to pick up the van.No helpfulness at all with staff or manager, told to call Uhauls main number where were just on hold and not able to reach anyone to help.

Customer service is #1 for this facility. Lourdes and Pedro are excellent and provide customers with the upmost respect. The facility is super clean and everyone is always helpful.

Good service. And friendly

My experience with value store it/ is such a wonderful customer service and such a great additude from Lourdes and Pedro. As them two are so loyal to there clients.Customer 4 life.David Mac millan .

They are always open to help the community as well as providing great service.

The place is very nice and clean, and the personal is excellent.

I dealt with Ms. Lourdes Melendez (property mngr.), & Mr. Enrique Escoto (asstnt. mngr.), I was greeted happily and with a smile as soon as I walked in to enquire for info.(which I got through of, like none before, at any other storage facility, with all due respect to all other storage facilities)! I certainly got the V.I.P. treatment! I even got a discount for having met one of the administrators/mngrs. at o e of our Little Havana Neighborhood Assoc. meetings, held by our leader/advocate: Ms. Marta Zayas, thank you Marta (a teacher colleague, ex-co-wrkr., friend)! You simply can NOT beat the professional, friendly, honest (Mr. Escoto really listened to my needs, and helped me get the VERY best deal for my $), service that they provide, as well as their modern, clean, safe facility! To me (and Ive rented storage spaces for many years), they are simply put, the best, and to top it off/cherry on top, conveniently located near(very) my house! Thank you LORD JESUS, I know this was you, once again!

Good place and better location.

Friendly employees, great facility, great hours, absolutely love the experience.

Competitive prices.

Service is outstanding and the place bright and spotless

Dragonfly Thrift Boutique is there!

Love them

Staff not friendly

Great

Excellent service, Annelly and Maria took great care of me. The place is clean, there are carts and they rent Uhaul. Which by the way is the only place that answers the phone to reserve the uhaul.

Excellent service Annelly took care of me very well she has knowledge of her work I recommend this clean place

Carlos Cardozo fastantico excellent employee acquisition ... Highly recommended

Today I came to set up a space to move my things. And I found myself with a good service and kind people, who know how and what space I would need. excellent service

My experience here is wonderful, I have had a very good treatment. good attention . the workers are very helpful and especially lourdes I recommend it when they need this service.

Hello, this is Monica Carvajal from Envios USA CHILE, I am very satisfied, very calm, very confident in keeping my business in this place, it is a physically clean place, welcoming due to its structure, the team of people who serve, are always with the best willingness to help solve, especially Lourdes and Pedro, excellent attention, very good service, very grateful.

Thanks for your help Lulú very profecional and the staff always available

Expensive but they serve you well