Devon Martin at North Miami was great! Friendly service and no pressure! Thanks for making me feel like I can trust you and you got me at my price point! Thanks Mazda NM- Loving my new ride!!
Best dealership in the Miami area. Great customer service. Their Mazda brands are the Most reliable and safest vehicles on the road. I appreciate their team environment a lot and will be a reoccurring customer!
Sam was our salesman he was quick to help us and put the deal together, he was fair and knowledgeable. It was an absolute pleasure dealing with him and the staff that was involved with the purchase of our new vehicle if you need to purchase a new vehicle I highly recommend Mazda of North Miami and ask for Sam.A very satisfied customer
Mazda of North Miami is superior than dealership that I bought vehicles from. Victor is a Master salesman. I will never purchase a vehicle from another dealership. I never felt so relaxed while we purchased our new vehicle.
What a fantastic car buying experience! Quick,easy,everything was explained and options were given. Sam and Arnold are just amazing,friendly,wonderful guys to work with. Once I signed all the paperwork, Sam took the time to explain how everything works in the car. He even set up the Mazda app for me. Couldn’t be happier!Even though there were Mazda dealerships closer to me, this was definitely worth the longer drive.
I recently signed a CX9 Signature Lease. 100% satisfied with customer service. Emmanuel is the sales person who is very professional and most significantly he listens to the customers need. Overall a happy customer!I strongly recommend Emmanuel & Mazda of North Miami! (Bonus: They beat Gunther mazda offers)
Kenny Vazquez is an amazing sales person. He is accomodating and professional. He got me the deal I wanted. The deal was quick too!!
We were helped by Sebastian in buying our car and our experience was incredible. Sebastian took his time explaining to us all the details about the car we were interested in. He answered our call and texts right away. He went above and beyond in finding the car we wanted. The actual buying process was super smooth and quick. After we had signed for the car, Sebastian sat with us in the car and explained how everything in the car worked. His dedication and amazing customer service skills were excellent. We highly, highly recommend Sebastian for any car buying experience.l
Always friendly, always very thorough about what was done to my vehicle and what needs to be done. i appreciate their gesture in providing a loaner when they know it will take longer than expected.
I want to give a shoutout to Kenny from Mazda of North Miami for providing excellent service. In an industry where, sadly, usually there’s a lot of tension, he made the process extremely easy and made me feel confident in the car I was buying. I’m extremely happy with my new Mazda3. I’ve already recommended this dealership to a few friends who are in the car market and will definitely be back when my lease is up.
I was very happy to return back to Mazda to get my car service. Eric my service provider was very professional and he walk me through everything that the mechanic had to do to my car to get it right. Im very happy very please, and I always feel very safe after leaving Mazda. Covid-19 keep me away for a year and a half, so its good to be back home. Im a Mazda lady now and forever. I have been for the past 16 plus years.Gloria Russell😘😘
We received fast and courteous service when we took our car in for an oil change and safety recall.
I love my new Mazda CX-5 and I appreciate all the assistance I received from Salesman, Midas, thank you for your professionalism.
Albert was very helpful!! He is very kind and explained me all the features of my new car! He also founded my car in the color I wanted it. I fully recommend this place! Everything was very easy and smooth. I had my car out of door with insurance, plates, and everything in less than an hour.
Im grateful for the staff at Mazda of North Miami. Theyve been servicing my car since I purchased it back in 2016. Jorge Lopez has been my service advisor for the past 4 years now. He makes sure I understand whats being done to my car and hes honest.
Michael Woolf was fantastic.He arrived on time and explained to me everything about the car and during the test drive he showed me all the gadgets.Amazing customer service, all round fantastic experience.
I had to take my car in for Service and had a great experience!!! My Service Consultant Erick Alvarez and Service Director Arturo Chavarry were amazing, they talked to us personally, called me and send me videos on everything they were doing to my car. When my car was ready Service Consultant Jorge Lopez called me and also explained again everything that was done to the car and even offered to put my new windshield wipers I had just bought!!! Incredible service overall!! Thank you all very much for the great experience and excellent service !!! Eddy & Barbara Vega
This dealership didnt have a markup over sticker price and gave me a discount from the Costco Auto Program. Other dealerships wouldnt. Salesperson Andrew Taylor was very helpful and even delivered the car to my home after hours.
It takes long time today to do an oil change, and they didnt do external complimentary car wash. Price is higher at Mazda, I would expect expect express car wash as other dealerships did for my cars. Staff is nice.
Very friendly, and professional. They kept me updated, done in a timely manner.
I am super happy with purchase and service, I haven’t even plan to buy a car but Luther was so helpful and knowledgeable about everything that I didn’t want to loose a chance to buy amazing car. Thank you Luther and entire team!
Victor was very knowledgeable and helpful! I am a person who has never enjoyed going to car dealerships due to the long waits and salesmen but Victor made it an enjoyable and easy experience. I’ve been to three different Mazda dealerships and I would definitely recommend going to Mazda of North Miami! I drove almost an hour to get there but it was worth it!
I had been looking for a car for a while, other places would give me what I want and then be aggressive changing almost everything. Mazda was amazing, the people very nice and helpful. Luther showed me the car I wanted and went above and beyond to make me happy. I’m extremely satisfied by my customer experience, 10/10. Happy with my first brand new car all thanks to that amazing team!!
A week ago we bought at Mazda North Miami and I definitely recommend it. First we contacted Yeica, unfortunately she no longer worked there but she recommended calling Claudio and he helped us with all the paperwork and got us the car we wanted. then Enmanuel attended us and explained everything about the car. very good service, attention and sincerity from these people. I definitely recommend it
The mechanic Jorge Lopez was great. After making an appointment online, I went and saw him told him the issues my that my car was having. With other mechanics telling me it was a computer issue. But Mr. Lopez found out was really going on with car the day after I left my car at the dealership and fixed it that day as well. The service is quick and efficient and they left my car running better than it was when I gave it to them. Mr. Lopez thank you, I appreciate it.
Luther was great. I have Mazda dealerships closer to me in Coconut Creek but prefer dealing with this dealership. The experience and service was friendly, professional, fast, courteous and they were patient answering any questions or concerns about returning my current leased vehicle and leasing my new one. Highly recommend these guys!
After buying and leasing cars for 30 years I find this dealership and salesman to be the best by far.Kenny is honest and made the process very easy and even fun.No games, no back and forward.Not your typical car buying experience at all.I will recomend him and I will definitely be back.Thank you!
This is the second Mazda CX-5 I’ve leased from Mazda of N.Miami, but my 3rd CX-5. I’m a difficult client to please and the dealership is about 45 minutes away vs one 3 miles from home. Victor and his team were able to effect the best value on my trade-in and the best terms for my lease out of several dealers in S. Florida. It is a pleasure to be their client.
Wonderful service, staff is very diligent and efficient.
I have leased Mazda Cx-30 at the North Miami location. All the staff was excellent.I should mention my salesperson, Danny, specifically. He was super helpful, kind, and energetic! He gave me a great deal, explained, went through all the process with me. He is a superstar. My experience was great. I strongly recommend anyone to do business with them 👏👍
It was time for a new car to replace mine of about 11 years. I had purchased it new from this place when it had another name. They seemed to have several choices in their used cars that fit my needs. The preferred one was said to have sold the day before. Who knows? Sebastian walked me though the remaining 2018 Mazda 3. We went for a test drive and sat down to talk.I found Sebastian very generous with his time and explaining everything. I was offered a good amount for my trade-in and that made the sale.Heres hoping all works out well. If you chose this dealership, ask for Sebastian.
Everyone here is soo nice and helpful. I never have to wait too long because everything is done quickly and efficiently. I went this morning to get my car serviced and I was prepared to wait a while. I even brought my laptop so that I could work. I was pleasantly surprised when I got a call about an hour later telling me my car was done. I was in and out in an hour and a half. I would definitely recommend this Mazda location. My experience has been nothing but great since the beginning and I think my husband would agree with me.
Sebastian from Mazda of North Miami was extremely kind, helpful, & knowledgeable; overall an amazing simple experience because of him! Very trustworthy guy. I had an amazing time getting my new car. Sebastian is the best! Great deal, great car!
I am so happy with my new Mazda 3! Kenny made everything easy he was kind knowledgeable and very honest from the start he made sure to go above and beyond to help me get the best deal! Ron was very nice as well he did not give up when finding a bank to approve me and this was done very quick and extremely easy I would give 10 stars if I could! Thank you Mazda of North Miami
Great Experience once again! This is my 3rd Mazda from Same dealership and taken care of by one of the best salesman in Sam Velasquez. There is a reason I always come back to Mazda North Miami
Great experience, Albert Garver best sales man ever met… Extended knowledge and make the process really enjoying .. Really glad to go with them.. 100% recommended… Albert Garver the best!!!
I have my 2011 CX9 serviced at this location since I first bought it. Jorge Lopez has been my service rep for a few years. He is trustworthy and its a pleasure to work with him. Everyone is very friendly and courteous.
I had a great experience at Mazda of North Miami. The process of buying my new vehicle was stress free and fun. The salesman, Albert Garver is knowledgeable, thorough and goes above and beyond for his customers. I highly recommend this dealership.
Service was outstanding but the facility doesn’t have comfortable places to wait for service to be completed
Emmanuel Sánchez was absolutely wonderful. Very professional and thorough about each detail of my new vehicle. So happy I chose north Miami and so happy Emmanuel was so knowledgeable to assist me in the process.
Raoul was the most amazing service advisor I have come across to this day. He went above and beyond to make sure exactly what was being done to my car and came to me several times to keep me updated. It was a busy day at the dealership and I felt he was just very polite and compassionate. You need more of husk. Maybe you could clone him. Haha!! Joking.
It was a pleasure dealing with dealership a very smooth process. Dealt with Javier Valera from the beginning of process. We were in contact for a week back and forth. Finally made it to dealership yesterday he greeted me a smile and was very personable. Showed me car went over options, test drove, the numbers were as promised no games .Agreed to deal had to order car dealing with everyone including Ron in finance. A enjoyable experience must say. Will recommend and will be back in future l already called Javier with a referral Thank you Leo
As a first time car buyer, I had a great experience at Mazda North Miami. Our sales consultant Emmanuel was excellent throughout our entire visit. He gave us his full attention and explained everything well. Thanks to him, I felt at ease with the entire process! I highly recommend him for those who visit this dealership. Overall, I was satisfied with their service!
I went to get a new car on May 3rd and was hoping for a smooth and and relaxing experience. I was very pleased to have a good understanding with the sales person from the start, not a lot of back and forth. I stated my need and desire and we were able to compromise and get the deal done.I’m very satisfied with the costumer service and my new vehicle
Work done was accurate and professional. Spent a little longer than planned but they are somewhat forgiven because the facility is under renovation. Their assessment of things needed to done to my car was spot on…………..enough said.
Great car dealership. Their sales rep Emmanuel was outstanding and will help you get a great deal and find a car youll love. I recommend anyone looking for a Mazda to give North Miami a try.
Raul was a bully and horrible. Tried to put some false allegations about the loaner, which we proved to be inaccurate. Not only that, his customer service skills sucked. The car was bought at Mazda, and returned for any servicing!!!! But he tries to not take ownership of the faulty car we were sold, and think he was dealing with idiots. Well buddy we got news for you. Would not recommend
Very professional nice people and I love the way they do my car especially when they give it a car wash
DEVON MARTIN IS THE MAN!!!! If you need a nice car and you like doing business the right way...go to Mazda Of North Miami...youll get a nice welcome, excellent costumer service and MOST IMPORTANTLY HONEST GOOD BUSINESS...if you want the BEST...ask for DEVON MARTIN ....HE IS THE BEST CAR SELLER we have ever met...we have been doing business there, with Devon for almost 10 years now.THANK YOU AS USUAL MY FRIEND, FOR DEMONSTRATING GOOD BUSINESS ARE STILL POSSIBLE.ALAIN CHANG & MAVYS PALACIOS CHANG
Awesome experience from start to finish. Andrew took care of me and made sure to accommodate me with the right car after hearing about what I was looking for. I would definitely recommend this dealer to any close friend of mine.
Always friendly and helpful. A very professional and organized staff. I have purchased two Mazda from this dealership bc of the services that are giving to the customers.Thanks Mazda!!
My experience with Mazda of North Miami was awesome. I had a bad experience with another dealer and contacted Mazda of North Miami. From the initial conversation with Lee, I said exactly what I was looking for. Pierre took over from there and treated me wonderfully, being extremely transparent with every step. I finished with Ron and from start to finish, this was one of the best experiences at a car dealership Ive ever had. Will certainly recommend the Team here to everybody and look forward to my next Mazda already.
Great service and very happy with our purchase! Lee, Arnold, Luther and Midas helped us and they are all a great team! Highly recommend!
Had a wonderful experience at Mazda of North Miami. Danny was our representative and he was friendly, courteous and knowledgeable. He assisted us in buying our new CX30. The purchase was a breeze. Highly recommend anyone looking to buy a Mazda to go see them.
Mazda of North Miami is the best Mazda dealer in south Florida. So many great things to say about this dealer and the great attention from the staff there. Midas sold me my car and honestly made the experience so much easier. I’d recommend this dealer 100%!!! 10 out of 10 for sure :)
Albert was very friendly and knowledgeable. He provided so much information on all the features of my new car. Love my new 2021 CX-5!
I just leased my 2nd Mazda from Mazda North Miami. A big thank you to Arnold and Luther for their great help! Super professional and really friendly as always! Im a very satisfied customer!
I have purchased two vehicles prior with Mazda of North Miami and have always had a beyond amazing experience with our sales representative. This time unfortunately, my experience was awful to no fault of our representative. After a few days of communication via email, I was quoted a price at 7:30pm. My family and I arrived at the dealership the following morning at 10am. We test drove the vehicle and everything was great. Our sales representative returned advising the same manager had now reversed his offer and was quoting us more than $4,000 over what he had just offered the night prior. The vehicle was still listed on their site for the lower price as well. However, due to lack of inventory on the lot, I feel the manager was opportunistic and pounced on the opportunity to over charge for the vehicle. After sending several referrals over the years and being a loyal customer, Mazda of North Miami has lost one. Dont bother pre-negotiating because its an obvious waste of time.
Joe Deravisnes was wonderful. He exceeded my expectations in all the requirements that I needed. My husband and we are very happy with your sales management. This is my second lease at this dealer and I think it will continue to be my dealer. The attention from the seller to the financier is of excellence. Thank you.
So professional and fast. Excellent free coffee
Salesperson Emanuel made the process of getting the car easy. Excellent customer service.
I had an incredible experience at Mazda North Miami. As a first time car buyer it can seem a bit intimidating but Sebastian helped me walk through every step of the process. He knew what he was talking about and I would highly recommend to ask for him at this dealership. Thank you Sebastian, I am now a happy Mazda customer.
Amazing dealership to get service for your car. It was hard for me to get appointments for the weekend as I work every other weekend. But “Raul” was able to work with me and got me in. The service was fast and excellent. I recommend this dealership for all your service needs.
Super easy when partnering with car connect florida. I knew exactly what I wanted and they made it happen quickly at an affordable price. The vehicle was delivered and I didnt even need to step foot in the dealership! Friendly, quick, and easy.
I had a wonderful experience. Devin Martin carefully and kindly walked me through the options and details of the car that I wanted to buy and patiently explained the terms of the lease. In day of purchase, he patiently showed me the detail parts of the car (e.g., the safety options, using the navigations and Mazda app). A friend of mine previously had worked with Devin and highly recommended him and that was one of my main reasons to buy the car from this dealership. Wish Devin the best and highly recommend others to seek him out for purchasing a car.
It took a bit to get the car I wanted but at the end I was very satisfied with my purchase and with Kenny’s help during the whole process. He definitely made a difference and I appreciate the level of work he put in to get me the right car.
Great service and pricing is as expected. Will definitely return.
This is my third Mazda I purchase at Mazda of North Miami. Javier Valera is the best car salesman I’ve worked with and I always call him up when I need a new car. Mazda of North Miami makes the car buying process comfortable and they have always gave me the best deals!
Great dealer. Very helpful got me the car I wanted for the price I wanted. I would recommend Michael Woolf at Mazda of North Miami to anyone looking for a great deal.
The service technician was very courteous and helpful even gave me a loaner but overall was not very happy with my service . I had service under my warranty and I had to negotiate the labor costs . My warranty company told me labor costs in the area was $110 an hour and Mazda was charging me $170 an hour so after talking with them they gave me a $20 an hour discount . It’s so sad to think my parts were around $192 and labor was over $600 .I had to pay an extra $149 for the labor cost. Is this really what the dealers are allowed to do ? Very disappointed in the costs. I always like to take my car to the dealer for any big problems that need to be done so it is done right but will rethink it next time.
Excellent service.execelent cars. Everything good. Thank you.
Hands down the best automotive buying experience I have ever had. Victor Benhaim and Ron Duval are the reason we continue to do business happily with Mazda of North Miami. If you are in the market for a new or used car do yourself a favor and go to the BEST SALES TEAM in the Business. There level of dedication to customer and complete satisfaction is bar none! There is no one better PERIOD! Thank you as always for supporting me and my family through good and bad times! Thank you!!
I have owned 8 Mazdas. 6 from this dealership. There service is phenomenal and the employees treat you like family! The service department is fast and courteous. The sales team works with you for the best price and are super efficient. Thank you Mazda from one very satisfied customer. Highly recommend!!
Be careful with this dealership. I had made an appointment with a so called Jared only to be told that hes just an Internet representative who did not provide accurate detailsas was discussed on the phone. Limited inventory and sneaky tactics.
Very professional service, respectful of your property and the service team members were awesome.
Javier Valera was superbly professional and very personable. He took his time to help me with the test drive and explain the details of the car. Would highlyrecommend to everyone.
2nd lease at Mazda of North Miami. Kenny is easy to work with, I got a great deal. Fermin was awesome too. My first Mazda was reliable, performed well and was amazing the 3 years I had it. I looked at other cars, but why switch when theres a great team and the car is as great as it is?Contact Kenny. You will not be disappointed.
I’m not sure all the items listed in the manual (according to the maintenance schedule) where performed. For example the manual states that tire rotation, lubrications of hinges and locks, fluid levels and refill, linkages, among others has to be done every 5000 miles. This items were not listed in the maintenance work specs done to the car. I called today to ask about this, they offer to call back, but no call received.
I’ve been with Mazda as a lease owner since 2019. Andrew is always on top of his game! I went through ny first lease term and he stayed in communication with me and if I called he never forgot my name or voice!!! The Mazda team is warm and I’m excited to enjoy my new lease term with my 2021 CX5!
Sam Velazquez did a great job understanding my needs at the moment. He replied to my email request and worked on my side all the time! Great deal, Kudos for this guy 👍👍
The dealership made the whole process quick and easy. Mazda of North Miami is great! Albert was very thorough and knowledgeable. He was very professional and polite as well. Overall amazing experience! Thank you Mazda of North Miami!
Luther was so understanding and extremely professional during our entire leasing process. I would definitely recommend him and North Miami Mazda to all my friends & family !
Luther is the most professional and kind Sales and Leasing Consultant. This is my first Mazda and it was such a smooth process.I would give Luther 10 stars if i could. My son reached out on my behalf with Daniel internet or via telephone. The good experience led us to the store and we were taken care of by Luther with great respect.Thank you!
Second car we leased from Mazda North Miami. Entire staff were very friendly and accommodating. Took the time to show the vehicle features and go over the paperwork.
Got a quick call back after the initial contact through the Costco car program. Despite (same-day) appointment and assurance, none of the two cars booked for a test drive were actually in stock. Associate was not available either. We agreed to talk about prices with another associate while the model we wanted most was supposedly on its way. No Costco negotiated price sheet was provided until we insisted. There was lots of haggling and we were shuffled between three associates when negotiating a price. Manager later refused the quote proposed by associate. Car was then not available anymore. It was suggested we buy another bigger model instead.Issues were brought up to a manager. A special quote to make it up was later presented but was still not really special. Besides there was no stock and no ETA could be given. We bought our desired car at another dealership for a better price and less haggling. We feel we lost our time in those long hours at the dealership and then later managing follow-up emails.
It was the easiest, most hassle free car buying experience I’ve had in many years. Our salesman Emmanuel was fantastic and explained everything thoroughly. We’re definitely going back for our next vehicle
Quick service and I was provided with Lyft rides to and from my destination. Thanks.
I recently visited Mazda of North Miami for an issue that I was having with my car. An air conditioning issue to be precise. A service representative by the name of Jorge Lopez took care of me. This is the second time that I have been to Mazda of North Miami for a car related issue and Jorge has taken care of me.Despite, the issue being small I was treated like a valuable customer and was explained the process each and every step of the way. I was provided with a loaner vehicle until my vehiclewas finished. This is a great Mazda dealership and I highly recommend it. Please ask for Jorge. He will treat you like a King or Queen..
Emanuel was so kind and helpful with helping be trade in my mazda for a brand new 2021 mazda. I wasn’t even interested in getting a new car but he talked me in to it. Super friendly when my lease is over i am sure to come back to Emanuel ONLY
Wanted to shoutout my guy Pierre. Made the process very easy.
I had the pleasure to work with Victor for my brand new 2021 Mazda CX-5 and he did an amazing job. Victor was open to any questions I had, very thorough with sending pictures of the vehicle and explained all the features the car has to offer with his own recommendations. If you get the chance to work with Victor, know you will be in good hands.
Fantastic leasing experience. The entire team are true sales professionals. Respectful and efficient negotiation. No surprises or lousy sales tactics like all three other local dealers I had contacted. Very competitive and delivered the vehicle to me the same day.
Really good experience. Great deal done with Luther! Highly recommend to go there and check.
This is the BEST experience Ive ever had in buying a vehicle. Sebastian went above and beyond to make the process fast and smooth. Couldn’t be happier with my new car. Thanks Sebastian and Mazda of North Miami Team :)
Great prices and great service! I got the car I wanted and they took good care of us! Our sales rep made sure we were comfortable through the whole process, I was happy with my pricing, and understood everything. I highly recommend this dealer!
I received a text a few weeks ago to schedule my first complimentary service on my new car I leased in March 2021. I called last week to schedule the appt for this morning at 1030. I was told at the time that it would only take 30 minutes so I scheduled a doctor’s appt for noon. When I arrived at 1030, I was told by George the service consultant that the appt would take 2-3 hours. This was totally unacceptable. I rescheduled the appt to next Wednesday but I doubt I will go back. It shouldn’t be this difficult. Thank you
They were very good, they managed to satisfy me and convince me to take the car, I recommend it
Best dealership in South Florida period! From the sales team to finance, Mazda of North Miami made sure I was accommodated to the highest degree in my car purchase decision. Emmanuel gave me all his attention in showing me my options and Kenny is just simply amazing! Most effortless paperwork process Ive ever had thanks to Raul. I shopped numerous brands and none compared to the genuine care I received here. Highly recommend!!!