The process of buying a mattress from this location was seamless, as inexpensive as I could imagine, and from one day to the other. My original response was from FB Marketplace and it was prompt and professional. Once there Kevin at the front was very friendly and helpful. He gave me a variety of options and I was buying a mattress within minutes with a great price. They even strapped the mattress to my car to avoid a delivery fee. Great place experience overall, would definitely recommend to anyone in the market for a mattress.
Great buying experience. The person running their store page on Facebook was prompt in their communication as well as did a great job of guiding me through the buying process. Kevin, the store associate, also did a good job detailing the differences between the mattresses as well as allowing me to test them. I was able to get a great quality mattress for less than it wouldve cost at a big box retailer. Will most definitely be buying from here again.
Thank you hector! For helping me find what i was looking for, for a great price! Fast service!
Kevin was extremely patient and nice considering we came at the very last few minutes before close. The service couldn’t have been any better. We will definitely be recommending BoxDrop to our friends in the future!
5 Star Service!!! We just bought our new mattress at a very affordable price. Lots of options to choose. Thank you so much Lisa for such amazing service and help.Definitely recommend this Store.
Best selection. Best value for money. Kevin is the friendliest sales manager. And Lisa - the owner - is sweet & helpful.
Great customer service. Hector was very helpful and knowledgeable.
Amazing experience with great customer service very efficient. Got a great mattress at a very considerable price. 😊 I Recommend this place everyone 👍🏽
Kevin assisted my family in choosing the right size bed for my seven year old. He was patience, kind, and caring. He went over the mattress warranty. Additionally, he threw in a complimentary mattress protector. When you go ask for Kevin !
I am very satisfied with the mattress ... High quality and excellent price.When you go ask for Héctor, he helped me get what I neededHéctor provides excellent service, he is super friendly and patient
Hector was fantastic! Love my new Pillowtop🥰
Amazing service and price and quality! Kevin helped us and is very kind and gave us a great deal! We buy all of our mattresses here and recommend to everyone!
Great service! Highly recommend them. They have great mattress options!
Great Customer SERVICE ! I purchased a king size mattress last week that was worth almost 3k got it for under 1k ! Then I came back a few days after ! I’m so pleased . I recommend them to anyone looking for a mattress . Kevin and Juan are the best at what they do !
This place is not what they advertise its a bait and switch cast of Today Show the $75 you would not get and the mattress is hard as a rock the ones they advertise its over $700 good luck😠😠
Great place great prices. Love my new mattress all different options
Excellent service and great quality. I love my new mattress great for sleeping and they gave me great prices, also they helped me with the delivery. Since my first call they gave me great information and they allowed me to choose what it was best for me. Very helpful information about each type of mattress and the salesman was very patient with me! Highly recommended 👍🏻
Amazing service, great mattresses with great pricing! Definitely reccomend!
Best service and deal at the same timeI left with savings 8n my pocket an good night sleep on the wayYou got to check them out!
This place is great really helpful I’m very satisfied
Juan was asome from greeting to straping down bed and box spring to truck thanks guys,
Great quality mattresses! Really good prices
We got there and me and my husband just wanted to know the price of a mattress and the person told my husband that we had to wait until he finished with a customer. We only wanted to know the prices.
Very fast and friendly service! Spoke with Kevin and a few hours later got my mattress delivered to my apt 💯
Very good customer service the products are top cuality not used brand new!!! Very satisfied
Kevin has been extremely kind and patient. He was very accommodating. I have purchased my 8 inch foam mattress with cooling gel at a great price. Thank you Dropbox Mattress’s.
The best mattresses that you can find in Doral! I love my new one, is the best decision to buy in this store! Thanks BoxDrop Doral
So happy with my mattress, love the fact they financed so I was able to get a better mattress. Kevin was very profissional and helpful.
Great serviceHector great customer service
Good solid mattress, highly recommended
They were so polite definitely going back if I need any more. Genuinely, great people Kevin was so nice and helpful would recommend to anyone.
Good prices and the worker was very nice y’all should go check them out.
They are the best. Very willing ppl. Kind honest humbled.Thank you and I appreciate you guys.Let me not forget the quality and prices are the best
Very good customer service, honest and punctual.. I Highly recommend going here when shopping for a mattress. There very comfortable too . I got exactly what I paid for... A nice firm mattress.
We called Juan on Sunday from an add on Facebook. He opened the warehouse for us and was very helpful. We explained what we wanted and he found the perfect mattress for us within minutes. Juan also went above and beyond customer service and assisted my husband in securing the mattress on the van.Very satisfied customers!
Very good service, prices and friendly staff. I do recommend them!
Best attention and service
Juan and Lisa were very helpful and kind, I gotta say Im very happy with my purchase. I highly recommend this store!
Customer Service Was A1Owner and wife was very pleasant, helped me pick out the perfect mattress even tho it was hard for me to choose they made sure I left with the right mattress... I recommend anyone to come here prices are very reasonable and they will work with you, thank you for all your help!
Great prices very happy with our purchases..
My husband and I went today and we got what we wanted! Juan was very helpful and patient and guided us every step! Absolutely recommend.
I definitely recommend this store, they were very professional and very nice. Come get your mistress from.
Great customer service and Good prices.
Excellent service! They provided me all the information that I needed, were very professional and have good offerts and high quality for the products. I’m very excited with my new mattress.
Service very nice and helpful in choosing and mounting mattress on car.
Best quality and service in miami come check them out
Great service
Amazing service in and out finacned no credit required
💯💯♥️💘♥️
I just bought my mattress. Excellent services and good quality.Thank you Lissa & Juan for your help.
Execelent custumer service!!
All I did was call for some questions ....I got:Lady: “Hello”Me: Is this Boxdrop?Lady: “Yeeeaaa”Me: Do you sell 5” boxspringsLady: “no”Beautiful customer service over the phone. I needed the mattress too, but the person seemed so “eager” to help that I just hung up. I felt I was calling someone’s home and interrupting them.
Didnt have the inventory as she said she did and ended up buying 5 beds and she wasnt flexible as far as price for alternate solution still decent price but ended up spending more money than expected.
Excellent 💫
Service was excellent
Dont do business here.
Great
Great service
El señor Héctor tiene un trato excelente… buenos precios y buena plaza para comprar, recomendado al 100%
Excellent service and customer service, I felt very good ... Mr. Hector very nice I am very happy with my purchase
The place is excellent, I love it, they have good mattresses and Hector is very kind I love the place I recommend it.
Very good attention and service from Hector. Lots of variety and good prices.
Super recommended !!! I contacted them on Facebook, their attention was immediate, Hectors attention was the best! I decided to buy something that I didnt think of and the best thing is, it comes when you dont expect it! Besides, he helped me put it on top of the car 👌🏽 Im going happy! Thanks
Good pricesGood attentionGood mattresses
Good service and treatment attended by its owner ... excellent, thank you very much.
Hector assisted me with tremendous attention, I left super pleased with the excellent service, specials, a lot of professionalism, I left very happy from there.
Thank you very much Héctor for your excellent service and attention. Very pleased !!!
I left satisfied I found the best prices of everything, excellent attention, I recommend it too much 🤝😊
Excellent attention. Happy for the discount. Thanks. Lisa 💕💕💕😘💪🌷
Very happy for the purchase I made. Good mattresses and good prices and how good they have payment methods so I can choose a better mattress without going out of my budget
Excellent attention, the best place to buy mattresses in Miami
Hector attended me with very good service and a good price.
There are a variety of mattresses with very good prices and the best of all is the excellent service, I recommend them.
They have a variety of mattresses and good prices with very good service, and you can apply for a credit and make your payments at your convenience.I recommend them.
Very good mattresses for the home, extremely comfortable and with advanced recliner technology, compared to other stores that have been, it is the place where we find the best price but above all the excellent customer service they offer
HECTOR super seller highly recommended and excellent quality products
Excellent seller Hector maximum quality super tried delighted
Excellent attention and very good prices on mattresses. Attended by Hector
Excellent service
Super recommended, excellent service, delivery on time, very good price. And 10-year mattress warranty.
Excellent service, thanks to Héctor for helping us
Excellent attention, good service and comfortable space!
The best I could find, comfortable beds and accessible to your budget.
The best place to buy mattresses in Doral .. excellent service, very good quality mattresses, 100% recommended.
Very good service and prices !! I recommend them
Thank you Héctor, your treatment was excellent
Excellent Service Mr. Héctor 👏🏻👏🏻👏🏻
Excellent recommend him 100 especially Kevin very good costumer service
Very good attention from Kevin, very friendly Amat when dealing with customers. I highly recommend this place.
Excellent attention and prices, the guy Kevin took great care of us, advised us a lot, he was very friendly, recommended 100%, it is the second time I have bought there and they are excellent
Very good
Excellent service and variety of mattresses.
Thanks for everything Kevin !! Excellent attention!
Excellent service