Dino is far and away the best representative we have had clean our pool. He is detailed and extremely pleasant. We had some issues with companies not fully cleaning the pool or all the elements needed, but Dino has gone above and beyond for us and we appreciate that!
Dino is very professional and passionate about providing the service. Notwithstanding the little help he gets from the company, he really cares about providing a good and complete pool cleaning service. All Florida Pool is lucky he has been recently assigned to my house, because I was about to terminate the service.
Remodeling your pool? Go elsewhere....I truly mean it. All Florida Pool and Spa has finally deteriorated beyond repair. I have done business with them for the last 20 years + and in this past year I am just beyond words. I would not recommend to anyone. Remodel demo work is outsourced and they left trash everywhere, including my pool. Scheduling is done with no precision. I took a day off work, no work could be done. Last minute notification that work could start within just a few hours, no time to call out of work. They are fond of doing work with out anyone at home. Well, anytime someone is working on my property, I am going to be home. Its common sense. Assumptions were made about my time. I dont understand when its so easy to call and make arrangements. Clients want to know when someone is coming. No one came in proper time, like 24 hours after, to clear the lines of a repair which left debris like cement, putty, diamond bright, and other materials to pass through my system and destroy my new pump. NO ONE has even considered that the drain was not clear before turning on the pump!- Where is the professional expertise? I was told my pool would be brought to balance again. It has not. It has been a full 7 days now. A technician came 3 days, after filling and brushed the walls for 2 minutes added chlorine and NO SALT to my salt water pool and left. This is not a balanced pool. This is a pool that I have not been able to use in approximately 2 months. The higher ups are retiring or coming from other fields. I was made to feel that my job was something more to get out of the way. Though I sat idle for a month waiting to hear when the work would begin. I was told to select tiles for the steps that didnt even go with the quality of my pool. How / why would I put porcelain tiles in a pool that has stone? When I inquired about my quote and the tiles I did not use, I was told that I wasnt being charged for them. Really? No company does that. Sonic leak test. There is only one person in Miami that does this well-everyone knows him. Even me. But because he is contracted by AFP, he would not do the test outside of their agreement with me. If you need him call him directly. He was unable to find the leak in my pool because the lines werent leaking- no discount for not finding the leak. I found the leak after the pool was emptied. My due diligence at work again. My pool sat empty for over 10 days, because of a lack of communication and the tile selection mentioned prior, tile I didnt even need! I am beyond upset. Heres the icing on the cake: I do not care for the color of the new diamond bright. My previous color was richer, darker, more spectacular and warmer- I did not need a heater. When you choose a color for your diamond bright, you choose it from a sample piece approximately 1x3. Then, youre supposed to imagine that in the larger scale. That it would be near the color you wanted. You are assured it would meet the expectation, and trust that the person is telling you the truth, after all, they have a lifetime of experience and employment with that company. Then, when you say it did not meet the expectation, they respond thats the color YOU chose.OK- CONSUMERS BEWARE! An old reputation for professionalism, satisfaction and service is just that-An OLD REPUTATION! Im done.
This is the WORST pool service and the WORST customer service I have EVER experienced!!! I don’t ever leave reviews and I have HAD IT WITH THESE PEOPLE ! I have called numerous times, my pool is GREEN and every time I call someone tells me they can’t reach their service manager and someone will call me back and NO CALLS BACK OR FOLLOW UPS!! I have literally called every single day and they say the SAME EXACT thing - someone will call you back - AND NO ONE EVER DOES!! Steer clear of these people!! They charge more than other pool cleaning companies are worse than anything I have experienced. BE WARNED!!! The reviews here are likely left by their own staff or friends and family.
Highly recommend our pool technician, Dino. He is professional, polite, always on time, does a great job and an all around great guy. By far the best technician that we’ve been assigned!
David. Good morning and hope all is well with you and your family. Just wanted you to know I got great service from Oscar who was at my house yesterday to reconnect the air hose that got disconnected from the blower motor. Just wanted to give Oscar a shout out for the great service. Best regards, Marvin
Nice job cleaning my pool and your motor mechanic R great too very nice person You have a great store and employees KEEP IT UP NICE
This company requires that you provide them a credit card for Weekly pool services. They dont show up and when they do the pool is not well serviced. Their employees will come to your home without mask when we were in the middle of the pandemic. The office makes lots of promises while charging for services they do not provided. I am fed up and seeking services elsewhere.
I have been fortunate to have Ricardo servicing my pool for the past 20+years. If I have any issues he address’s them right away, and I never have to worry when I’m out of town. This type of service is hard to find these days.
I love this company I have been using them for years and everytime I have an issue they fix it. 10/10 recommend.
This company is extremely professional, responsive and they take care of us as customers and make us feel valued. Diana on the phone was extremely polite and helpful and always called us back in a timely manner and she was always helpful in resolving any issue we had. Joey the service manager came back to our house several times at our request to add water to the pool and chlorine as well. Joey also was able to accommodate our pool cleaning scheduling days to satisfy our pool cleaning needs. We have been customers of All Florida for many years and we recommend them highly! A+++
We have been a customer of All Florida Pools for a number of years now. Our weekly Pool Service is excellent. Andres is our Pool Service gentleman and I could not be happier. As we work from home we get to say hello each week and each week as he leaves he gives us a detailed status update of the condition of the pool. 5 stars for Andres! We also use All Florida for all repairs and are quite satisfied!
Dont ever call this company!They lie, have never ever done what I signed for in my contract.The sales rep was super nice, I had everything in my contract, every week brush, vaccum, clean all filters, chemicals. They never ever clean any filter, never come the right day, never brought and add salt. And now since I canceled the service they still send someone for the service. LolThey are so disorganizedThey are so far the worst company we have used since 4 years.Dont waist your time and money, they dont deserve to be in business. Its ashamed that these kind of companies are still in business and make millions. Dont be fooled, look closely at what they do to your pool when they come..... nothing! Fire them!!
Armando has by far given us the best pool service. Very punctual and respectful. We have been told many times that we have a troubled pool with algae growing between services. Ever since Armando started servicing us we now have a beautiful pool with no issues!Highly recommended!
I was visiting a friend who uses your pool cleaning services. Her pool looks amazing!! I saw how it use to look with the people she used before she went with your company and it is 100 times better. I plan on putting in a pool over the summer and intend on calling to see if I can have the same person she is using. His name is Armando. What a great employee you have !!!!
DAVIE BRANCH - 12555 Orange Dr, Suite# 107, Davie, Fl 33330I genuinely cannot express the level of customer service at this location. Between Nyasia and David (Service Manager) their customer service is impeccable. They always answer and immediately address all of my questions and concerns. Would definitely recommend not only the company but the Davie location is spectacular!
This is quite possibly the worst pool cleaning company I have ever used. The initial cleaning was good and got us to use their monthly service but after that it went downhill. They don’t come when they say they will, our pool has actually never been so green. When we called to let them know that no one showed up to do our cleaning for the second week in a row and our pool was green they said it’s normal and caused by the weather and someone would be out in a few days. Zero urgency. Save your money you will get the same result without this company!
Customer service amazing. Their execution of services, not so much.
I’m a property manager in the North Miami area. All Florida Pools has been servicing our building for several years. The office staff is very professional. I’m also very happy with the service technician, Armando. He is very responsible and takes pride in his work. I never have to call in to report that he didn’t clean the pool. I appreciate him very much!
We’ve been a pool service customer for about 10 years when we decided to resurface our pool and make a few repairs. Mr. Cohen was immediately responsive and gave me estimates for everything. Any time I had a question he immediately answered and also showed up to supervise the workers and check on progress several times. Overall it was a great experience and we would recommend highly!
Thank you Armando García for your great service and maintaining my pool. Always great service !
Their servicing is very poor. It’s been a mess since I started using them a year or so ago. Last week they didn’t send the pool service person and when I called they told me they would send someone on Saturday. No one showed up now my water is turning green. This is just an example of their bad service and communication with their customers.They came to check out a broken piece in my pool equipment. They didn’t fix anything since the part had to be ordered. When I got the estimate for the part which was outrageous I decided to get another estimate from a different company. I called them back and told them I was doing the repair with the other company. They still want to charge me $150 for sending a tech over to look at the issue. If I would have known that coming out for an estimate was going to cost me $150 I would have never asked them come. How can you charge a customer $150 when you didn’t fix anything!This is just two examples of recurring issues with them.Needless to say I will be canceling my service with them and I don’t recommend this company to anyone.
Armando is awesome! He’s been servicing our pool for over six months and he does a great job every time. He really cares about his work and it shows. He gives me tips and is very helpful whenever we have a a problem or a question. I highly recommend him. Thanks Armando!
Worst service ever. I had my doubts so i watched the pool guy doing…nothing written in the contract !!! They are not what they say they are. Stay away !!!
This review relates to the pool services rendered at my home by Armando. He is absolutely the best pool guy we have had. At the beginning we werent satisfied with the services and All Florida changed the person who was coming for Armando. A person can truly make or break a company and the training and performance of the front line which in this case is his is so extremely important . Thank you Florida Pools and Thank You Armando! We are extremely happy with the services.
Thank you for doing what you said you would doMuch appreciated
I have been with several different pool companies in the last 20yrs and All Florida Pool has been the best!! I couldn’t be any happier with my pool technician Armando. What great service!!!!! I never have to worry if he will show up and my pool is not easy and he leaves it in tip top condition. Thank you All Florida Pool for your great service. He’s a keeper don’t lose him.
We had our pool deck that need to be completed and had several quotes that came back with very high prices and little personable attention. Neil was a gem. He came look at the job and was detailed on the work that needed to be completed. He was very assuring during the process as the rain season was here and of course this means delays in the work being performed was unavoidable. He maintained communication during the entire time while reassuring us that we will be swimming in the pool soon. Neils team was polite, punctual and ready to ask any questions that we might have. We are so happy with the way that our pool came out. Thank you Neil for all your time and effort in making our experience a great one.
When I moved into my existing home in 2000, it was the first home I purchased a home, which had a pool. I had no experience on how to take care of it! Luckily, I walked into All Florida Pool & Spa and met Harold (now the store manager). He taught me the basics of taking care of the pool and over the last 20 years has always guided me and provided great guidance as pool issues came up. He truly cares about providing his clients with superior service and always has a great attitude. Harold is truly an asset to the business! Thank you, Harold! Michael Goldberg
Ricardo doing another great job maintaining our pool. Its a pleasure swimming knowing it is in such good shape. We at the BP are very grateful for such a conscientious person, such as Ricardo, maintaining to pool to very high standards.
I live in a apartment complex where Armando does our pool maintenance and we couldn’t ask for anyone better. Does an amazing job, very professional and his work is amazing. Highly recommend.
Sam is awesome. As are the other employees. Super friendly, and helpful. Their dependability regarding scheduling could be improved, but overall they rock.
Keny, the technician who takes care of the condominium I live in at 5880 Collins Ave. In Miami Beach should be commended for the everyday outstanding job he does caring for and maintaining the pool here. It is always clean and crystal clear. I have used many pools all over the U.S. and the world and I felt I had to compliment Keny in this review for his outstanding dedication and work.
I was attempting to locate a certain type of robotic pool cleaner for my boss and the man at this company was extremely helpful and courteous answer to all my questions
The new pool maintenance manager Joey found an early formation of black algae in my pool during his inspection visit. Under Joey’s direction, pool technician Andre brushed and treated the pool with some strong chemicals. Two days later, Andre returned to balance the pool. The work was done professionally, diligently and efficiently.
All Florida was great. Prior to working with them, we made the mistake of hiring a no name company to renovate our pool based on online reviews. They were terrible and we had to fire them shortly after they got started - thankfully All Florida came out and fixed it. They did can excellent job and we would recommend them for any pool renovation.
I just called to get a quote and the lady that picked up the phone was un respectful and I think she doesn’t really know what costumer service is... Of course I don’t want to take the risk of buying a hot tub from them either getting it installed from this company... if that is what you get when trying to get a quote I can’t imagine what to expect if a problem comes during the installation process
After our 15 year old pool heater died a few months ago we got quotes for a replacement from several companies for a replacement. All Florida Pool not only had the best quote but they were the most responsive. After giving them the go ahead to install a Gulf Stream Heat/Cool unit we were up and running in less than three weeks. We are very happy with both the unit and All Florida Pools and would recommend them to anyone.
STAY AWAY FROM THIS PLACE!!! They are an absolute nightmare and horror to deal with (if you can even get passed the answering service who claims someone will call you back). I have been filing complaints for MONTHS with this company down to the point where someone claimed they would send me an updated photo of my pool every week and NOTHING! Every time I try to speak with management or someone higher up the answering service fails to have anyone call me back. My pool trough is GREEN, filled with mosquitoes and they have turned the pool OFF now causing me larger issues to deal with and pay for. My spa is cloudy and Gary claimed he would go by himself and check on it and weeks later still NOTHING!!! I was avoiding pinch a penny since they were a bit pricier but let me tell you you get what you pay for!!! These people are LIARS and I am DISGUSTED and appalled with how they treat their customers and don’t do ANYTHING they say they will do.
The people at All Florida Pool & Spa are top notch and give excellent service not only when you purchase a product, but even after its delivered and installed. Frank Carmona, Raul, and the rest of the team do a fantastic job. Weve been doing business with All Florida Pool for 20 years, and recently bought our second hot tub. They always treat you fairly and provide excellent service.
DO NOT CONTRACT THIS COMPANY.horrible accounting, they never know when they did their jobs, what they did, or if they charged you! Even after charging you they will hassle you non top to make payments for something that was already paid.Very unprofessional.
I have gone through several pool companies that were very disappointing and only All Florida has consistently kept my pool clean and working and looking great. Their technician Hernando is the best! His attention to detail is unmatched.
Excellent customer service.Friendly and knowledgeable staff.
I have been working for floridian for 6 years where I met Ricardo, an excellent worker always pending and careful in everything, I recommend him
Ricardo does a great job with Belle Towers pool
Ariel was very considerate today leaving a Holiday card asking for only a review which I thought was funny, but other than that, his service is always good, punctual, and cant ask for anything better. If I were to change technician, Idk if I would keep All Florida Pools. Thank you :)
I just video taped a 2 minute 5 second cleaning on my weekly pool cleaning service. Didnt even check the skimmer. Absolutely pathetic!!!! Needless to say theyre fired!
An especially thank you to Frank Carmona for his fantastic service over the years. He never let us down and was always such a pleasure to work with!Festive Season, Christian
ZERO STARSI have never not recommended a company except for now. This company is unprofessional and find their way around everything. They will leave you with a cracked pool and many problems and tell you to figure it out yourself. THE WARRENTY IS A SCAM. They have workers with a bad attitude I spend over $8,600 dollars in repairs and 2 years later I have to hire a new company to fix my pool. This company made everything impossible for me and my family. Terrible service they just want your money,imagine waiting 2 months for a call back.
Armando has been taking care of our pool since before we bought it, and we’re very happy with his service since we’ve moved in. The pool is always clean and sparkling, and he’s always super helpful with any concerns we have.
The service who the pool whi Armando is bethee ever sigel day I like I hope whi continiu seen thenk bay florida pool
As a Maitenace tecnichian I can tell Armando the pool service that take care at Colonial Acres is the best
Armando has great service and is always polite! He always leaves our pool in great condition!
In this day and age of poor customer service, it was a pleasure to have Yous Dany Lugo fix my pool pump at a fraction of the cost I had been quoted for a part I did not need. I believe everything happens for a reason and it was a pleasure to have him go above and beyond to correct this error. Customer service should be number one, and this young man certainly has it. Very appreciative of him and his professionalism and also having my account credited by Harold Garcia. Thank you both again for renewing my faith in great customer service. Linda parker...
Having bought a hot tub from All Florida for installment in the Caribbean, customer service/aftersales is key. Frank gave us a fast and dedicated service, so we can continue to enjoy our hot tub year-round! Very happy with this company and their professionalism.
This is my third Sundance Optima (880 Series) hot tub. I have purchased all three hot tubs from All Florida Pool and Spa Center. Brian at All Florida Pool and Spa Center is a great person to deal with; no pressure at all and easy going. Brian treated my wife and I very well; highly recommended.I received my custom order within 30 days. The delivery crew arrived on time, which was impressive considering Id only made the appointment a few days prior.I will return to All Florida Pool and Spa Center for my next hot tub.
Recently had some work done on my pool, and was lucky to have Ariel Vargas sent out to me he was the most professional, effective, and kind worker. I would recommend him to anyone.
I am extremely satisfied with Ariel’s work at my house with taking care of our pool and making sure it’s always clean and ready to use. I would highly recommend All Florida Pools.
Isaiahs maintenance supervisor from the palms of Pembroke, Ariel are pool technician has been a very knowledgeable person and fantastic worker we havent had anyone that works on our pool like him i would recommend him to anybody to work on pool.
I like to highlight the good job done by your pool and jacuzzi maintenance employee Ricardo for his thorough job at The Floridian Condominium/650 West in Miami Beach.
I want to thank the Florida Pools team for the Pool maintenance work and Thank you Armando for the great job that you are doing.
I would highly recommend All Florida Pools. Neal was great. Kept us up to date and completed the job in a timely manner. His crew did an outstanding job from start to finish!!
Alex T was just here at my house and hes a really nice guy. He labeled somethings on my pool pump and installed a brand new Zodiak MX8 pool cleaner. He even reset my pool cleaner timer and told me that the timing pins had come loose and he re-tightened them. He explained why my pool didnt overflow after the rains from Eta which passed over my area this past weekend. Im back in business now with my pool and it makes me feel good to know this. Have a nice day!
We’re really happy with the service All Florida Pool provides. Our technician, Ariel, is always kind, professional and keeps our pool in tip top shape.
Great pool service and great customer service. Ariel’s a great tech, appreciated the Christmas card.
Update to post:The reply from management to my original message which implies they would be “happy to help out.” This is not a genuine concern from management as no one has reached out to me since I discussed this concern with Frank last week before I made the post. I hope the organization considera being a bit more transparent with there customers in the future.- - -Original post:Not a pleasant purchasing experience. The price seems to be variable and discounts offered are only applied to MSRP, which are about $3k above undisclosed price. As a disabled veteran who purchased the spa for the treatment of service related injuries I value loyalty, trust, and transparency; neither was offered here.
Ricardo, our technician always provides a Great service. Were happy to have him with us.
What a great experience. We had replaced our entire system (pump, chlorinator, filter canister, etc.) and even added a heater pump. We couldn’t ask for anything better. Neal was OUTSTANDING...super attentive and very communicative. I would recommend Neal and All Florida Pool Spa Center for anyone looking to update there pool system. Looking forward to working with Neal when we redo our pool deck soon!
Although it took a while to get everything done for various reasons, in the end it was well worth it. The workmanship was first rate and the pool looks and functions beautifully. The price was also very reasonable. Neal stayed on top of things to the very end.
No service for almost three weeks. Pool turned green.
Gets the job done right most importantly Great customer service definitely recommended.
I spoke with Neal about ordering a new pool heater pump. $4000including tax. On Tuesday I told him I needed it for a party on Sunday. Initially he said it wouldnt be possible, but then he contacted me on Thursday and said they could do a Saturday install. Excellent. Made the $2000 deposit. I said many times there was no point in purchasing the pool heater this year if it wasnt possible for this party. Neal left for vacation Friday and instructed me to contact Joel with any problems. He also informed me to schedule an electrician for hookup. I did. All Florida techs Carlos and Sandar came on time Saturday morning, I took Carlos contact info. He said it would take 2 hours for install. I contacted the electrician and told him I would contact him when the guys would be nearly finished so he wasn’t sitting at the house for 2 hours waiting for allpool to finish. I asked carlos to contact me before he was finished so the electrician could meet them in a timely manner. Then I went to a work obligation. I returned 1.5 hours later, carlos & sandar had left. The electrician arrived. He did the hookup and the heater kept reading no flow. It needed a replacement filter but I didnt know it at the time. I called carlos trying to troubleshoot and got no where. I called the office and asked for Joel and spoke to a couple different gentleman, one of whom said he would contact Joel and get back to me or have service come out and take a look. By 5:30pm Saturday no call back no answer. Sunday’s event came and went. Monday I called again, Ira came over midday and replaced the filter. Tuesday I flew out of state. Wednesday I had an email and a text message from Joel requesting the remaining 50% balance and I needed to call in. Wednesday evening I called, first call went to voicemail, second call I spoke to a woman who said she couldnt find the invoice number and theyd call me back. No call back. Thursday morning Joel called and I said I tried yesterday with payment. As soon as I mentioned that I had an issue with install and tried to get a hold of him on Saturday he got defensive and irate and said he isnt available 24/7. (?) Who is? He didnt want to take any responsibility for his team dropping the ball during install and leaving before the pump was confirmed functional. He blamed me for an electrical issue (there was none) then cited the dirty filter (true). Regardless, he felt it was fine to leave me hanging, even though I repeated many times to many people the whole point of me purchasing this luxury item at this point in time was for an event. Complete failure to fulfill their end of the agreement on the date promised. Did he apologize or acknowledge his teams failure? Of course not. Replacement filter could have been easily installed on Saturday had the team stayed as agreed to finished the job with my electrician present. But as soon as Joel went overnight without payment he was eager to contact me, leaving 2 voicemails, 2 emails, and a text message. Doesnt feel good to be left hanging Joel does it? 2Minutes after speaking to him he finally had his office secretary go out of her way to call me. More mistakes with the info they had on file. $2000 payment made. You’re welcome Joel. What a joke of a company. False promises backed by greed. Joel has zero concept of client satisfaction and it’s reflected in these low ratings. Ira asked why I wasn’t one of their weekly maintenance clients and I said after this experience wasn’t a chance in h*ll. Pleasure doing business with you Joel, earned yourself another 1 star and lost another customer.
Want to congratulate Ricardo the maintenance person that serves the Georgian Condo at 1621 Collins ave for the work he does
Thanks for a good job Ricardo at nine island
Ricardo has been taking care of my pool for about 10 years and he does an amazing job.
This is the final straw, Literally. We hired All Florida Pool and Spa to renovate our Pool and deck area in May of 2016. They started the renovation in June-July and My Pool sat as an empty hole in the ground for nearly 5 months. The filled the pool the day before Thanksgiving.During that time a had many unpleasant conversations with Joel Cohen mostly to tell me that is was going to cost me more money for various reasons most of which I went along with as I figured I was going things better or upgrading things to last longer.In the design of my patio area therbis a step up to my pool due to the way the pool was installed years ago. When we spoke with Joel we talked about putting in a channel drain due to the step was at the outer edge of our flat patio roof. Joel agreed that the drain was needed.Fast forward to October when they began installing the pavers, I come home an the pavers are in at the step and no drain installed I called Joel and he stated the we had never talked about a drain!!!! Then he began insisting that we never talked about a drain and how I dont need one. It degraded into a shouting match as he would not let me talk and talked over me and then hung up on me. From this point all communication went through my wife(God bless her) as Joel would not speak to me.Fast forward to pool is done and they are fill it. I go to turn on the pump and I have no power. I call All Florida and they send out an electrical to look into the problem. After about a hour and he cannot find anything, he opened the breaker box on the outside of my house and out come tumbing the the wiring for the pump. This is the same box that Joel insisted could not be used and I needed an electrician to install a whole new box. So nothing was ever checked or tested after the new pump was installed.. Just so everyone understands, the box is approx 10 feet away from the pump. The wiring from this box now goes up into the attic across the house to the back wall into conduit that runs down and back across the back of the house around the corner to the pump! Then they added another conduit back across the back house to the switch for the light.Since they have completed the renovation in November 2016, I have had to install the channel drain due to the patio serverly flooding. I had to have the pavers reset twice. I had to replace the pool pump( pentair variable speed). I had to replace the chlorinator. I found when I went to replace these that the ones installed by All Florida Pools were severely undersized for our pool. With the pump they IntalledI could not run the pump and the vacuum together.Not for the final straw, the pool light they installed stopped working last night.Thank you to everyone who read this to the end, this has been the most frustrating experience of our home renovation and it felt great to get this out.
After 18 years time to resurface our pool with Diamond Brite. Neil suggested perfect new and bright color. Part way thru resurfacing project we decided to replace tiles as well. This was NOT a problem, quickly/easily accomplished. AFPool install team and Neil kept us up to date. Love our new looking pool. 5 star and attentive service!!
Friendly and helpful personnel.
My family has been customers there since 1972 & lately I have had repeated issues with various people not doing what I paid for .That said Alex came without any issue fixed it . Got the water feature working & did it all with a curtious attitude.He could not have been better. It was a pleasure to deal with this young man .He was a professional & he is welcome to service my pool anytime
VERY THOROUGH
We are in the final stages of our pool renovation and I only have wonderful things to say about the staff at All Florida Pool. I gave Neal a pretty crazy deadline and his team actually finished *early*. My husband and I were doing this for the first time, so we had lots of questions at every stage. Everyone we spoke to was patient and knowledgeable, and always showed up when they said they would. I cant stop admiring how pretty our pool now looks. I highly recommend All Florida Pool.
Ricardo is a good pool tech... always keeping our pool clean for many years!!
I have been a customer of All Florida Pool and Spa with technician Joel for a t least 5 years, Joels professionalism and expertise is exceptional. His courtesy and manners treating his customers is a lost trade. Kudos to Joel, I hope he gets a raise.
Remodeled a ten year old pool and when done, you would never have guessed that it was not a new pool. The expertise and workmanship could not be better. We spoke to three other companies before choosing All Florida and could not be happier at our decision. Great Job!
Great job in belle towers Ricardo. Thanks
Best place to get your SPA!!
Nestor was professional, courteous and provided a great service 👏🏻
Good service at nine island Ricardo, thanks.
Keep up the good job Ricardo
The service and attention from all the employees I have delt with has been great
Brian of All Florida Pool & Spa Center was GREAT! He was extremely helpful in explaining the various details about different types and sizes of spas and pricing. We ordered the spa and thought it would come by the end of they year, but to our surprise it was delivered 3 weeks before Christmas and Brian had Raul come out and fill the spa and explain how to work it, etc. Raul was Great too! We are enjoying the Spa! Everyone at All Florida Pool & Spa Center has delivered Above and Beyond expectations. We would highly recommend them.
No show no call for 2 weeks. Called to complain and manager said he would come out personally. Again No show no call
Not inexpensive but certainly the best spa cleaners in South Florida that Ive ever encountered. Raul is fantastic. No one else comes close to his quality and thoroughness. Highly recommend.
Always great service.
I recently had my pool remodeled in November of 2018. All Florida Pool did an amazing job. My experience was good from beginning to end. Harold provided great customer service and expertise. Both Neal and Ira who managed the actual project were extremely professional, knowledgeable and great communicators. From discussing materials, timeline and my clear expectations of what I expected the final product would look like. Great job. I highly recommend. PS. However, their cleaning service is questionable. Had two bad experiences with bad pool technicians. Overall, if they had improved their cleaning service, I would have gave them 5 stars.