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Affordable Air & Heat, Inc.
515 NE 190th St, Miami, FL 33179, United States
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Affordable Air & Heat, Inc.
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Da
Review №1

DO NOT USE THIS COMPANY I REPEAT THIS DO NOT USE THIS COMPANY THEY LIE OVER AND OVER THEY CAME TO MY HOUSE. TO BECAUSE MY THERMOSTAT WAS NOT TURNING ON MY AC TURNED OUT WAS A SIMPLE SENSOR BUT THE 1ST TECHNICIAN REWIRED MY ENTIRE UNIT WHICH MADE MY 2 STAGE A 1 STAGE WHICH OBVIOUS DIDNT WORK LIED ABOUT IT BEING REPAIRED THEN 2ND TECH SAID IT WAS FINE REWIRED MY CONDENSSOR ANOTHER LIE! 3RD TECHNICIAN CAME OUT WITH SUPERVISOR FOR 5 HRS SAID WAS FIXED 2 HRS LATER 85 DEGREES IN HOUSE THESE PEOPLE ARE IMCOMPITANT LIARS DO NOT USE THEY IF U WANT YOUR A/C FIXED AND HONEST QUOTES .!!!!

Li
Review №2

We purchased a brand new Trane air conditioner from this company that has been defective since day 1. They DO NOT back the products they sell. They tell me every time that it is a Trane issue and not their issue. I purchased the unit in 2017 and have had over ten service calls for defective parts and EVERY time they give me a hard time to make the repair. It’s a battle to have it covered and they always want to charge $$$ for every defective part on this brand new unit they sold me on. They are rude, difficult to deal with and untrustworthy. I DO NOT recommend.

Ma
Review №3

Be careful with this company. They offer you a lot of perks when trying to sell you a new A/C unit, but if its not in writing they will not honor it. I bought a brand new unit about a year ago and the sales guy promised a preventive maintenance check up the first year, and now that I call the company theyre stating its not on the contract. Now theyre charging $175 in order to do a preventive maintenance check up which was supposed to come with the new unit. Just another shady business in South Florida. Be very careful with this company and if they offer you anything extra, make sure its in writing.

Br
Review №4

Probably the best in the business. I use them personally and i am a home inspector and see issues with HVAC systems and refer my clients to them. They are honest and affordable.

An
Review №5

They installed ac with permits but failed to close out permits. IM in the process of selling my home and found out after over a decade that the permit was outstanding. To rectify the matter I needed an affidavit from this company along with an application to submit to the city. The owner of the compnay(John) wanted to charge a fee for the affidavit, I asked why was I being charged after all I paid for you to handle the work and permit issues. He stated that he doesn’t have the time to look into the matter and he would get back to me at another time. The manager said if you want us to sign off then you need to wait. I expressed there was a time sensitive matter and I would much rather have my applications back so I can have another professional assist. The owner became belligerent and rude torn up my application and threatened me.All of this was caught on camera as I couldn’t believe I was being treated so nasty and that the environment was so unprofessional

su
Review №6

Affordable Air is an incredible find. Prices were far better than other companies, and the service was fast. The installers were professional and worked through a rainstorm to get my unit installed. The tech was knowledgeable and patient, answering all of my questions in a way I could understand. All in all, one of the best companies Ive experienced.

Ka
Review №7

This company installed a central ac unit for me 10 years ago, yes I know its 10 years ago. But in the last 10 years I have had nothing but issues with this AC it has caused water damage in my home. I have so many people out here trying to fix my water damage, roof, engineers, etc. I have recently been told by 3 companies the AC is the issue with the water damage, it is too big for my home. I called to get this resolved and spoke to the most unprofessional sarcastic office manager. My warrant expires in September the office manager offered to have someone come out and look at the AC for $85 as if I want to give them more of my money. Save your money, they do shotty work, and very unprofessional

Iv
Review №8

I am a building manager and have been using Affordable for all service, repair and replacement of units on both our commercial and residential properties. From Alex & Cristina, to John (owner) and Lazaro (my fav tech) they are all excellent. Always willing and able to help even when Ive called last minute w emergencies.

Ph
Review №9

Outstanding Customer Service! The owner came out to provide a first class education on the AC units and what would work best for our home. He had the best price out of all the companies I shopped around with. He is a very funny and personable guy. We love our new unit most of all we love the price. Great company to get a new AC unit. He also gave us a great warranty as well.

Mi
Review №10

Jon and his team at Affordable Air and Heat are your go to people when all else fails, so save yourself the time and expense and contact them first. They are truly forensic technicians, taking the time to diagnose and treat rather than the easy way out of recommending replacements. If they say it has to be replaced, then you can trust that completely knowing that every other option has been explored. I can’t recommend them more highly!

Br
Review №11

The Service from this company is great..Fast and reliable service.Very experienced techs...I RECOMMEND this company to anyone and will.ThanksAffordable Air & Heat !

Le
Review №12

Jon Freeman and Affordable Air are amazing. Jons knowledge of air conditioning is boundless. He is very accommodating when scheduling his mechanics who are also very knowledgeable. Jons pricing is fair as well. Use Affordable Air for all of your air conditioning needs.

lo
Review №13

Never showed up...waited all day..when I called to find out why, I immediately got attitude from someone named Alice, who needs an attitude adjustment. I cancelled the appointment and was told OK. do what you want . They do not corner the market and I will certainly not refer them to friends or family and will suggest alternative AC dealers.....

He
Review №14

As a building officer I am often asked by the owners to recommend a company for repair or replacement of their AC equipment. I have always given the owners Affordable Air as my contact. The pricing is fair, they are on time as scheduled and installation is quick and clean.

Ch
Review №15

Affordable Air and Heat replaced my central air unit and installed a dryer vent. They were professional and performed the services in a timely manner. I am pleased with their work. They were also easy to get a hold of and provided excellent customer service when I had questions.

Lo
Review №16

Affordable Air and Heat installed a completely new system in my house. All new duct work and moved my unit completely. They were on time, neat and professional. I would highly recommend.

He
Review №17

Great service. Their team is professional and courteous. They fixed my AC on time and within my budget. We recommend the 100%

Af
Review №18

Affordable Air & Heat is a family owned and operated HVAC Service Company offering exceptional air conditioning and heating services in the South Florida area. Established in 1988, we always put the customer first, offering only the highest quality AC and heating equipment and providing a full range of maintenance, repair and replacement services. In our 25 years of business, we have developed and nurtured relationships with thousands of loyal customers. Licensed, Bonded and Insured

Be
Review №19

These guys live up their promises. It doesnt matter when something breaks. They seem to always have someone available to come fix it within 2-3 hours. Prices are competitive or better.

Ga
Review №20

I had called this company to check my A/C unit and they sent someone out the same day which was good but when i went to set up a appointment the first time for 9am they didnt show up or even call that they were being late. I ended up calling them at 11am and they said he wouldnt make it till 1:30 pm because he had an emergency which I understand but they could of called at least. So i ended canceling that one to set up another appointment because I also have a job and need to work. Ended up making an appointment for Saturday same week at 9am and they didnt show up or call. Found out they came at 12 but it was already too late and I needed to work. Point is that I wasted time & money from work to be there for them twice and ended up not getting the work done because they werent reliable.

Ai
Review №21

Jon Freeman and his team are the best!His team came and repaired my air conditioner at work!His team was so nice and friendly!!I highly recommend them!

RO
Review №22

They came the day and close to the time frame they told me.The Service tech was right on very knowledgeable. The company also installed the unit at a good price which is the reason we still call them.

da
Review №23

I wanted to talk to somebody for my company A/C,went there in person and the blonde lady in the front office barely noticed me, terrible customer service.

En
Review №24

The absolutely best place for air conditioner repair!!!! They really have the best customer service and most knowledgeable staff in all of Miami!!!!I highly recommend them!!!

Li
Review №25

I know owner John Freeman and his son Matt. I really recommend him and his family owned and operated air conditioning company because they have amazingly fast service and great customer service.

Ti
Review №26

Great company, friendly and truly caring, from the owwer to all employees. I love my new system too!

Aa
Review №27

First everyone is very friendly. Trying to do the right thing However, I had an appointment and nobody showed up and no call to give a heads up. So I had to call dispatch to learn that they had gone over on a previous call. They went 4 hours late. This is worse than the cable company. Worse than Typical Miami service. If you want to waste a day then call right away. After the Tech finally came they did get everything working but now a second trip is necessary to finish the job.

Ja
Review №28

Ladies and gentleman, this is what I call customer service. They say what theyll do and do what they say. I couldnt be happier. Very professional and affordable.

Di
Review №29

Best company great price professional and curteous Susan awesome customer service Rey and Raul great installers far and beyond all they need to do made a ceiling in the closet a/c that was not there which helps your bill did home follow up when I did not understand new thermostat they sent a technician to come check and make sure all was ok I highly recommend them to anyone who is worried about getting ripped off they are honest and polite

Ce
Review №30

Great service replaced my unit and got me back to cool air in one day!!!

AA
Review №31

Very professional and very appreciated by all clients! Highly recommended !

De
Review №32

Air Conditioning Contractors that will deliver quality work and air. Very Professional and great value!

Cr
Review №33

Very professional company. They do what they say. Fast friendly service.

Mi
Review №34

Great service!!! You should definitely use their service!!!! I had an amazing experience with the knowledgable staff!!

Je
Review №35

They came out very quick and fixed our A/C so far the best company in my eyes. Especially living in Florida.

Ea
Review №36

The most important for me, is after sale service. Grade A+.

Ab
Review №37

Absolutely AMAZING!!! Need I say more!! Thank you so much!

Gr
Review №38

Affordable Air & Heat Is a rip off ! They cheat people out of their money, do shady work, and they are rude and disrespectful . This is not a good company to do business with.

Da
Review №39

Everyone was helpful, responsive and professional.

Ki
Review №40

Never came to service. :(

Information
8 Photos
40 Comments
4.2 Rating
  • Address:515 NE 190th St, Miami, FL 33179, United States
  • Site:http://affordableair.com/
  • Phone:+1 305-940-0777
Categories
  • Heating equipment supplier
  • Air compressor repair service
  • Air compressor supplier
  • Air conditioning contractor
  • Air filter supplier
  • Heating contractor
  • Air conditioning repair service
  • HVAC contractor
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
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