Ordered some hardware online for pickup at this location, thinking that will be fast. The website said my items would be in on Tuesday. I call on Tuesday to see if the items came in. They tell me no, itll come in Wednesday. I call Wednesday, they tell me my parts will come in Friday. I call Friday, they tell me itll come in the following Wednesday. I get that shipping takes a while, but why give me incorrect ETAs so many times? I was hoping to get my work done quick, and worked around the delays. If they just told me it would come in more than a week after the initial ETA, I could have done something about it beforehand. I ended up ordering the parts from another site out of fear that theyll tell me next Wednesday that the parts arent in yet

Superb customer service! The store is so clean and beautiful.Super easy to find everything.

I arrived about 5 minutes to 5 and they were closed already. No one answered the phone no one answered the door. The inside gate wasnt closed yet so it appears I just decided to lock the door and hide till 5. What sucks is a rush to get there before 5 to buy a bolt I needed for a project.

Great customer service, Couldn’t have picked a better product without the help of Fastenal, Special thanks to Doug

Great customer service, clean store, convenient location near Miami International Airport. The team at Fastenal can help you with everything from everyday to hard to find materials!

I had a weird project that I could not put together and these guys helped me out untill it was finished!