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Growers Equipment Co.
4801 NW 77th Ave, Miami, FL 33166, United States
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Growers Equipment Co.
Comments
Ya
Review №1

Fast response when piking up tractor. Repair was done in 2 weeks. Excellent customer service .( WILL ALWAYS USE THEM AGAIN) Thank you Marie !!!

To
Review №2

Very great services, best Kubota dealer on Florida,,,Juan giving the best all the time,,pretty recommended.

Sh
Review №3

Very helpful personal

wi
Review №4

Purschased a 2019 Kubota SV95-2s in April and have had nothing but problems. The machine has been to the shop for warranty repairs 4 times, one of which they declined to cover the tracks under the one year warranty for the tracks.Every time the machine goes to the shop for warranty repairs it takes the mechanics at least a week to figure out the issue and then you need to wait at least another week to get parts, as they do not stock parts, then wait at least another week to get your machine back.When I purschased the machine I was promised a loaner machine whenever a warranty repair was needed, a machine has never been provided. Downtime on any of our machines means lost of money and productivity, Growers and Kubota do not understand this concept or simply dont care. I dont know if they give better customer service to large companies, but if you are a small company stay away from this place, go to Kelly tractor and get a CAT, yes you will pay a little more for the machine, but they will give you the service and they will have the parts instock when needed.My machine has been at the shop, waiting for a new wiring harness and other parts since the first week of December, still no parts, no loaner machine and still no one cares.This is the first and probably the last Kubota Ill ever purchase, time is money and service is key. It takes years to build a reputation and minutes to ruin it. In an industry where you are as good as your last job, being on time is imperative, having a machine down for 2-3 weeks at a time, having to rent equipment or have to pull another piece of equipment from another job, is simply unacceptable.I hope Growers and Kubota take this comment as a wakeup call as to what they need to do for their customers and for their brand and how to keep their machines productive with the least down time possible.

Jo
Review №5

Very helpful and knowledgeable staff.

ma
Review №6

Great customer service and great experience.

Sa
Review №7

Great people to work with very helpful very knowledgeable

Br
Review №8

Tried to have an online chat during normal business hours. Waited for nearly an hour for a reply. Finally, Jorge said he was sorry about the wait, but never answered any questions. How do customers get information about products?

Bi
Review №9

Good service .....for parts

Ne
Review №10

Excellent place and service

Ca
Review №11

Excellent service and equipment. Thanks to Juan de Dios for his help. Recommended 100%

Me
Review №12

Excellent....

Er
Review №13

Good attention

ca
Review №14

Very good and good Attention

Information
100 Photos
14 Comments
4.5 Rating
  • Address:4801 NW 77th Ave, Miami, FL 33166, United States
  • Site:http://growersequipment.com/
  • Phone:+1 305-592-7890
Categories
  • Tractor dealer
  • Agricultural service
  • Construction equipment supplier
  • Construction machine dealer
  • Farm equipment supplier
  • Landscaping supply store
  • Road construction machine repair service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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