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P
Review №1

Excellent and fast. I think they closed because of covid, which is a shame because they had AWESOME customer service, especially compared to the kendall location.

Da
Review №2

Gary and Krystal were amazing and professional! Krystal informed me clearly on all the services they provide in-house and sub-contract when I called in. I appreciate the transparency. not all print shops do so. Gary helped me with setting up my design and getting it printed to perfection. He did inform me that colors and printing quality may vary and will not match whats displayed on the screen but it came out perfect. I appreciate his patience as I gave him the instructions of how I wanted it printed. I cannot recommend them enough!

A.
Review №3

Incredible customer service, perfect timing and high quality prints, amazing!! Thank you, A.J. Azike

Ma
Review №4

We had a rather unique request, a complicated scientific equation we wanted printed on a T-shirt for a special person on a special occasion. This was done very last minute, but the staff of Big Frog made it all possible. Their professional advice and assistance was extremely helpful. The shirt turned out perfect! I am now hoping to have more of the same shirt made for others. I would recommend them to anyone looking to print a custom design on a T-shirt!

St
Review №5

First time visiting the store it went great to do the process of my request but when i received the mock sample it was nothing that I had request then I spend a whole evening trying to get the design to the one I wanted which I still wasnt able to get what I wanted because they said I had to make purchase of the design I wanted in order for them to do the same, after all of this my order was supposed to be ready on Friday yet that did not happen because they had other order more important than mind which is very wrong if I am also a paying customer, I received the shirts the next day and when I got them the sizes were wrong the design color was horrible they looked faded to the point it looked I hand wash it for several days before wearing it. Definitely will not recommend this place the flea market give a better service than what they provided.

WI
Review №6

Ordered 2 custom shirts for a special event. I prepared the image from an ancient t shirt from high school using Paint on my home computer. Lukas took the image and adjusted the colors so they looked good. The shirts were ready in less than 2 days in plenty of time for the event. Lukas was professional and thorough. I highly recommend Big Frog on Bird Road for your custom shirt needs.

Za
Review №7

Big Frog of Miami is undoubtedly the most reliable company in the local community for fast, reliable prints and custom apparel design. They helped me tremendously to put together a top-quality custom design and print it in rapid fashion. I have nothing but trust and confidence in their company, and will be using them for all of my apparel printing jobs going forward. I highly recommend them to anyone out there. Thanks guys for a a great experience.

Mc
Review №8

I am very satisfied with Big Frog T-Shirt shop on Bird Road . 1. People in the shop was nice, helpful, patience and honest. The young man name was Lucas. 2. My design was available for printing on T-shirt less than 1 hour. 3. I had 16 shirts printed and I am very happy with the quality of the printing and shirts. 4. You have many options of shirts to choose from. 5 . I will highly recommend this shop to anyone.

Ab
Review №9

Excellent service!!! The designs are superb, the quality of the shirts is great, and the staff is pretty awesome. You cant really beat the prices either. The fact that they can print unlimited colors at no extra charge is amazing, and they also dont have any minimums in orders as opposed to most screen printers in the area.The designers are very professional, and they took all the time that I needed until I had the perfect design that I wanted.Would definitely recommend!

Do
Review №10

What amazing, friendly and professional people. Barby went above and beyond to accommodate a very specific design. This was an item I had looked everywhere for. The creativity and advice was so appreciated. This item was completed in a very timely manner. Could not be more happy. Highly recommend Big Frog :)

St
Review №11

Service was amazing going over and beyond to help make my vision come about! Quick turn around and an outstanding staff. Maria is the best and so is her crew!

La
Review №12

Thank you so much for the shirts, I am in love with them. The millions of colors came oit perfect. Great customer service! I honestly didnt I think they had that many shirts but it turns out that they have a giant catalogue to choose from! They also take your own shirts which I found pretty cool. Definitely less expensive than other printing stores I had gone to. Their shirts are great quality!

CJ
Review №13

Great overall experience. We brought them clothes to get printed on, came in at 1pm and everything was all set by 7pm! Was a wonderful experience, and they are true to their word. Shop here for any custom shirt needs!

Ya
Review №14

The service from one of your employees, Lukas was excellent. He really helped me with the design I had and was honest about what color shirt it would look good on. Thanks to his advice I got a great looking shirt.The quality of the shirts are great, the design has not faded after being washed.

Le
Review №15

Nice treatment, no wait time at all. They let you use theirs computers for 20 minutes for editing and setting your image. Black shirt printing in 24 hours with only three colors and a simple design. So I was in a hurry and wanted complexity which they do the same day but only on white shirt or tank. One small white tank cost me $21.xx. It was a great service and attention. Spanish and English speakers.(No need to other in bulk)

Mi
Review №16

Great store. Kassandra was extremely helpful. High quality shirts and the printing is rich and colorful. Very satisfied!!

Fr
Review №17

Great experience with Big Frog on Bird road: very friendly and talented people, many options available, prices are reasonable. They helped me design a logo for a trail race, they gave me great advice... so much better than all the online printing websites!

Is
Review №18

They were so great! Fast turn around time, especially during the holidays! I ordered 10 custom made shirts for our family Christmas trip and they came our better than I thought!

TA
Review №19

Great experience! I ordered two shirts and I love them. Quick turnaround and very friendly people. I will highly recommend this shop to anyone.

Fr
Review №20

The staff is courteous and professional. The only drawback to the Big Frog at this location is that they only offer digital printing not screen printing. So if you have a medium to dark-colored shirt that you want a design on, the only color that comes out well on the shirt is black. In addition, they told me they cannot put white on a dark colored shirt because they have no white ink. I prefer the options I have with silk screening over digital printing. So the place has great service, but the options you have for a shirt are lacking.

Em
Review №21

I love Big Frog! I have three customized shirts from them in a matter of 2 months and I have no complaints. They work fast and have great customer service, and are detail oriented. I highly recommend their service.

Ma
Review №22

The work was done in time. Designer was very easy to work with. The owner helped us choose the right shirt and the final project was truly awesome. Thank you!

On
Review №23

I have used them to make my t-shirt request, they have an awesome and creative staff.Their staff is willing to go the extra mile to get things done and on time.Great place for a creative t-shirt.

Pi
Review №24

Excellent service they did a shirt for in 20 min and by phone. When I arrived, I was ready

M
Review №25

They designed our shirts within three hours. We were very happy with the results. They took there time to custom make our shirts and even gave us discounts on our orders. Very great service and family oriented establishment. We came in on the 14th of October😁😁

Ed
Review №26

These guys are great! Great service, they were very professional and helpful. I would definitely print with them again.

Ka
Review №27

Went in for two shirts for an upcoming trip and was attended by Lukas. He was extremely helpful and efficient! He was able to print my shirts on the spot and they came out great

Fr
Review №28

Great customer service! They attend to you right away and get the job done quick! I had some t-shirts to print at the very last minute and I was in and out of there in no time. Will definitely go again for any future T-shirt printing I have to do :)

Ca
Review №29

Ive done my shirts at Big Frog before and the staff has been really nice. However, I just went and it was the complete opposite. I get there around 6:25, wait about 20 minutes to be helped to be told that the shirts I brought the colors will appear to be too dark because the shirts are gray. I said that was ok with me but the lady that helped me kept telling me that in a white shirt it would be better. When I finally gave up and told her I would use a white shirt, she then tells me to come back tomorrow because they are already closing and to go in earlier otherwise they would have to email me the design because they would not be able to do it in person. I will not be going back.

Sr
Review №30

This is literally my first google review & its all due to the EXTREMELY HELPFUL VANESSA!I was in a bind, my uniforms which i ordered weeks ago never arrived & this unbelievable girl not only created me 12-shirts of various styles & sizes ON THE SPOT, but she did it all WITH PATIENCE & A SMILE! In a business where any & all of this can be done from your computer at home, THIS GIRL IS THE REASON PEOPLE COME HERE. Plain & simple, its the customer service, her training was impeccable & I can only assume thats due to her manager Lucia. If I could give her more than 5-stars I would! THANK YOU THANK YOU VANESSA!PS- As a note to Corporate if they read reviews, I originally came in for only 6-shirts but doubled my order because she was so patient & helpful & I couldnt imagine doing them anywhere else now!

Ne
Review №31

Great place to handle any t-shirt job. Staff was very friendly, knowledgeable and helpful. Would recommend.

Ca
Review №32

Lucas and Barbie helped me out through my order of 12 shirts for my small business. They really took the time to help me through the products and designing. Great service and very knowledgeable.

Su
Review №33

The final product was really nice, hence the 3 stars but getting to that point, was not the smoothest transaction. They forgot to add the cost of the vinyl in original quote. Then it was verbally told to me on the phone that the vinyl was $7 per shirt, which I said fine. Upon picking up the shirt, the vinyl charges were $100 more than expected because they charge $7 per color. If all of this was explained better in the beginning this review wouldnt be written and I wouldnt have ordered this design. The wholesale cost of the tee was $10 and the final cost per tee came to $40.There was a LANGUAGE BARRIER as well as so many phone calls back in forth causing a majority of my frustrations Hiccups in the cutting of the vinyl triggered several calls to me.Again the overall shirt came out really nice, but the process couldve been much better.

Ro
Review №34

Quick, friendly service. Excellent quality digital printing. Much better than screen printing. Couldnt have been more happy.

Ju
Review №35

Nice staff but horrible service. I waited 1 hour for staff to attend me when the place was absolutely empty. After finally being attended Graphic designer was acting like I was a bother because I did not approve of my logo and was expecting me to agree to the first most basic logo that they created.

Ro
Review №36

Big Frog was the only one out of five other companies we called were able to pull off the printing of a dozen shirts with our own design front and back in less than 48 hours and with excellent quality. Will definitely use them again and again.

Jo
Review №37

The way they walked me through the logo design process was remarkable. I particularly like everything customized and expect to see more of me. Thank you for superior service!

Su
Review №38

The quality of print was very good as promised and they printed it well ahead of time. As well, the place is very nice and welcoming.

Ix
Review №39

BF provides fast and friendly service. Their printed work leaves you with a nice comfortable custom made product without the plasticky feel of an iron-on.

IS
Review №40

I am very pleased with the excellent customer service and professionalism that Barby has presented. Barby has given great advise and she possesses a vast knowledge and takes her job very seriously. I will definitely recommend BigFrog and will continue to do projects with you in the near future. Thank you

Je
Review №41

This is the 2nd time I visit Big Frog 🐸 & once again they delivered. I needed 5 shirts, all different sizes, done for a trip I was taking the next day to Universal Studios. The Moana graphic I wanted printed needed reworking, which they did for free, plus they rushed the printing order and had it ready in less than 2 hours. Shirts were the perfect detail for my trip. HUGE THANKS TO BIG FROG. RETURN CUSTOMER RIGHT HERE!

Ni
Review №42

I ordered 3 shirts and they were done in a day thanks to Lukas! Amazing services, very professional, I was very pleased with the outcome of the shirts. Will be coming again soon!!

SO
Review №43

Excellent customer service, they really help you to make your shirt perfect.

Si
Review №44

Gary was such a great help! Very patient with my somewhat difficult order, and delivered as expected!! Great experience with this business!

ke
Review №45

I loved the job you did for me. These shirts are good quality and the image is crisp andclear. Thanks again KenD

Ni
Review №46

Really ended up being spectacular. The customer service was second to none

Ca
Review №47

Super knowledge, friendly and professional staff, everyone shows interest in your request and comes with new ideas and designs, doing business again, recommended 100 percent.

Os
Review №48

Excellent customer service! The designers are really helpful and the print is good.

Ru
Review №49

Excellent service and the employees are very professional. Help me step by step to choose the best design for my sons AF graduation.

El
Review №50

AMAZING STAFF! Great customer service and provided beautiful t-shirt design. Exceeded my expectations! Thank you!

An
Review №51

As usual, Lukas was both helpful and quick with my order. Big Frog never fails!

Al
Review №52

Great customer service. The t-shirts were made as requested and in the short timeframe I had.

Ma
Review №53

Lovely t-shirts. Very good atention by Lara, very kind.

Ma
Review №54

Received great customer service from Gary and was such a great help in designing my t-shirts on time & as promised for my Birthday celebration. Thank you!

Ca
Review №55

Fast efficient service. Great communication. The store is very neat and clean.

Ma
Review №56

The customer service was exceptional (I dealt with Stephen) and the shirts were of good quality and came out nicely done.

Al
Review №57

Awesome local shop. Much better prices than online services especially for small orders.

Ro
Review №58

Very friendly and knowledgeable staff... great quality and fast service

Yu
Review №59

DONT WASTE YOUR MONEY AND TIME!The biggest disappointment, the worse management. I’ve never witness such mediocre in a business. An order was placed to print on gartment, I provided my own shirts, expensive shirts, the order was very detailed to their graphic designer, he totally ruined my order, after I told him that he didn’t delivered to what I requested, he told me that it was it was done like I explained to him, after 15 of arguing, instead of trying to correct his mistake, jis solution was for me to go and buy more shirts and he will print on them for free, not some that I wasted time and money, if I wanted my order done correctly I had to spend more money. After a few emails requesting my money back, the “manager” Lara called me, the lack of leadership was shined upon, she dokmlw my order was done incorrectly, after explaining myself to her for like 20 minutes on the phone, she told me she would order shirts for me and reprint, this conversation was on a Wednesday, she told me she is going to order the shirts on Monday, I decided to change a color of the shirt on Monday, I call to ask her to please change the color, a new graphic designer Alex told me that Lara had left on vacation and won’t be back for a few weeks, and yet again no one knew what went wrong with my order, that she was supposed to order the shirts for me, yet again I explained myself to ALEX FOR OVER AN HOUR ON THE PHONE. I talked to him another design, that he will call me once the shirts arrived, 4-5 days pass by and no one called one, very professional right, and then I asked to speak to Alex and he was no longer working there, so yet again I had to explain myself to a new person, can’t even remember his name. After long wait I went to the location to get them printed while I waited, she did one shirt properly, I specifically asked her to please fill out the shirt as much as possible, the bigger the better. The shirts weren’t for me, after the shirts were done, I should’ve known better to recheck them since these people have been nothing but disappointing, I left with the shirts, the shirts were delivered, and he measured the shirts and the images were all different sizes, length and width. He went back to speak to the owner/ manager, and she completely lied to his face, told him that I never said to her that the shirts needed to be fill out the shirts, when that’s all I emphasized to her.

Il
Review №60

It was a pleasure doing business with such helpful and courteous people. My shirts were EXTRAORDINARY!!!!!

El
Review №61

Great customer service and quick turnaround. Highly recommend!!!

Lu
Review №62

Happy with Service Thank you Lucas andBarbie to make my Birthday tank UNIQUE...Professionalism andExcellent Customer Service...10 points BIG FROG

Gr
Review №63

The quality of the product and also the service were superb.

Gi
Review №64

Great customer service, quality and knowledgeable personnel. Vanessa I believe was the girl that helped me, super professional.

Lu
Review №65

Great and friendly service. I felt good shopping in the store.

He
Review №66

Really took the time to work with us. The result exceeded our expectations.

Le
Review №67

Excellent service and commitment to delivery on time

Ju
Review №68

Job Well Done! Quick Service!!!

Jo
Review №69

Awesome job and service!

Gr
Review №70

Amazing, I love my shirts

J
Review №71

Stood there for like 10 min and no one offered assistance. Lack luster service. On to the next.

Ri
Review №72

Great place to explore

Ma
Review №73

Exceptional work and fast production

le
Review №74

They can put anything on T-shirts plus other cloth items

Di
Review №75

Very fast service!

sa
Review №76

Very good job

St
Review №77

Over priced

to
Review №78

Fast and Friendly

Ca
Review №79

They are very helpful, friendly, and professional!

An
Review №80

Great service

mi
Review №81

Excellent attention! They are really fast and professional, they helped me with the design of the jersey and the result was fantastic. Recommended 100%

Ih
Review №82

Excellent attention, quality and speed of service. I wish they had more variety of colors on the tshirts.

ca
Review №83

Good attention excellent designers very fast service clean and comfortable environment good customer service via email I loved the result of the order

Al
Review №84

Very grateful for the attention. I love their shirts and I can turn my imagination to see my ideas come true and translate them into designs. Thanks a lot!!

Co
Review №85

Excellent service and I was very satisfied with the vinyl printing of my shirts. I will use them again!

Da
Review №86

Excellent attention, very good quality, 100 percent recommended

Ar
Review №87

They are the maximum! I loved them! Quick super friendly, they got me out of trouble with a sale I had scheduled. They made my flannels instantly and I was able to stay well with my client: D de mas de feliz. I will definitely return. Thanks Barby!

ba
Review №88

Very good service, fast, with quality and offer various products.

Ne
Review №89

Very good

Lu
Review №90

Excellent work, punctuality, kindness and courtesy. Very happy with your service.

Ar
Review №91

I did not like the work, the impression of the design we chose was lacking in color, as if they were faded, we were very dissatisfied, I think we are not going to use them for the birthday of the child who was the objective.

Ge
Review №92

Excellent service.

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