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Eyetrust Vision of Brickell
1201 Brickell Ave #300, Miami, FL 33131, United States
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Eyetrust Vision of Brickell
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Ab
Review №1

Excellent staff, doctors, selection and fee. Doctors provided a comprehensive exam and the optical had a wide array of frames to choose from. My eyeglasses were ready when promised. I received a excellent eye exam and glasses in Miami. Will honestly return and have recommended the optical to several friends and family.

Wi
Review №2

This eyes awesome and is friendly, i have a problem with my eye and about to write exam one of my friend recommend here for me and i really enjoy Eyeglasses for my exam. thorough and very professional. values my feedback and made sure I am happy with the overall service. I definitely recommend eye care in Miami I LOVE YOU SO MUCH!

Bi
Review №3

I had a fantastic experience at Eyetrust Vision! I’ve been wearing glasses since I was in 3rd grade, so I’ve been to quite a few different vision centers, and I think it’s safe to say this was one of the best I’ve been to! I was actually just visiting the Miami area and had to ask around because I lost a pair of prescription sunglasses and wanted another pair ASAP. When I walked in, the front desk staff was very nice and looked very professional. To make things even better, my wait time in the waiting room wasn’t very long at all and they offered a couple different options to keep me busy so I didn’t get bored. Once I got back into a room it didn’t take long for the OD to get to me and they were very kind and straightforward! Honestly I enjoyed my experience so much that I also purchased a pair of eyeglasses as well! I would absolutely go back to this vision center if I were in the area and I will be recommending it to anyone I can, considering I have family that lives there! I wish all vision centers knew how to be so timely and professional.

Mr
Review №4

Wow! Really best eye doctor in Miami. Anyone can get great eyeglasses and sunglasses here. I went here last month and got a regular pair of eyeglasses and a backup pair. I took from here four pairs of glasses extra because it is more reasonable price from other. Its an upscale experience for me because they are so friendly and knowledgeable. The place is also charmed me and overall outstanding experience!

Wi
Review №5

I can now see clearly, the Eyeglasses/contacts are gone! I had my surgery 2 weeks ago. I cant say enough positive things about my experience. From the free consultation to the actual procedure everyone was professional, friendly and helpful. I am stunned at how easy the eye examination was professionally done. I wish have done it years ago! they were truly concerned about my best interest. The pre care, procedure and after care were top notch in Miami. If you think you cant do it, think again, they make it EASY!! Best thing Ive done for myself in a long time.

S
Review №6

First time here for both prescription eyeglasses and sunglasses. I was really quite impressed with the quality of the selection as well as the staff. I have my favorites in Miami, but this one may be the best. I was treated like a king! Bought 3 pair of glasses and am LOVING the transition lenses! Firs time Ive worn this type and I have to say, I absolutely adore them.

Da
Review №7

Was down in Miami visiting my family and lost my glasses on the first day. I found Eyetrust Vision online by doing some searches for same day/next day glasses. I was able to get an appointment quickly and was able to get new glasses with transition lenses the day after my appointment. I saw Doctor Sara Thompson, she was great. The office staff was very friendly and able to get me in and out as a new patient very quickly. Made the rest of my vacation enjoyable.

Go
Review №8

I was introduced to this place when i visited my sister Vera in Miami. It was the most enjoyable eye exam I’ve ever experienced. The prescription eyeglasses got after the exam is the best I’ve used and I’m still using it till date.

Ni
Review №9

Ive always been intimidated by the eye doctor, but one step into the building and I instantly felt comfortable. Everyone is friendly and its a great atmosphere. Theres honestly no place Id rather go for my eye exam in Miami, or maybe anywhere. Everyone is so friendly and their selection of eyeglasses is awesome! AND they have sunglasses. Definitely recommend

Mo
Review №10

I stopped in Eyetrust yesterday for an eye exam and I must say the staff was superb. The eye doctor was very thorough and made me feel comfortable. I have been wearing contacts for over 15 years and decided to get a pair of glasses. I really like the transition lenses, which turns my eye glasses to sun glasses. Eyetrust has a nice selection of frames and the prices were great. I had such a great experience here, I needed to write you about it. Thanks so much for my new glasses. I would definitely recommend.

Su
Review №11

There is nothing devastating like having problems with your eyes, but today I have a solution for you. Eyetrust vision in Miami is the places that eliminate all your eye problems. The doctor gives you an eye exam before he decides which eyeglasses or sunglasses you should wear. You can also contact them on their and make an appointment for eyeglasses or eye exam. They always ensure that you get the best glasses that fits and matches your eyes.Eyetrust vision staffs are friendly and respond quickly to their customers. They have different varieties of sunglasses of which they select which is the best for you. Their prices are affordable to everyone since their glasses differ in qualities, but this does not mean they have poor qualities. They also ensure that the frames of your glasses match well with your face..I recommend Eyetrust vision for your eye problems.

me
Review №12

Absolutely the best optometrist care facility in Miami! The staff was very hospitable, offering the best care during the eye exam. They also gave me some suggestions that really made choosing a pair of eyeglasses easier. I will definitely recommend their services to friends and family!

Mi
Review №13

Eyetrust Vision of Brickell situated in Miami is the most outstanding eye clinic have ever seen, have been going to many eye clinic to do an eye exam and get eyeglasses, like I said earlier on, in all the eye clinic have been to I couldn’t get a very good eyeglasses as have gotten here in Eyetrust Vision. No Lies! Eyetrust Vision is a great and highly recommended place to get an eye exam and eyeglasses, sunglasses, the eye doctor there are professional in the field, and I’m making this promise that everywhere I go, I will always tell about Eyetrust Vision of Brickell.Highly Recommended!!! Thanks.

Ke
Review №14

I couldn’t avoid it anymore… I needed new glasses. I’ve been to a couple of eye doctors who didn’t seem to get my prescription right. My eyeglasses and prescription sunglasses made me feel disoriented, gave me a headache, or still had me squinting at signs.I’ll be honest; I had a bad experience years ago at an eye so I’m a little skittish.I read the reviews for Eyetrust and decided I would try them out since I really was struggling to see, especially at night. I knew I would lose my nerve if I had to make an appointment and wait a few weeks to be seen, so I walked right in.First off, I want to say that even though many businesses advertise walk-ins, they really can’t see you right away. I didn’t have the problem at Eyetrust. They fit me right in for my eye exam without causing everyone else delays.I have to say how wonderful they were with calming my nerves. They made me feel very comfortable and the speed in which I was in and out definitely helped my nerves.Now, for the biggest bonus of all, my eyeglasses were ready the same day, and I finally can see for the first time without headaches or dizziness. My prescription glasses feel natural and I often forget I am wearing them.I’ve recommended them to my friends for the friendly staff, awesome and competent service and the great selection of designer eyeglasses and sunglasses.

Ja
Review №15

I am always left more than impressed after visiting Eyetrust Vision. The standard of quality has proven to be best I’ve received so far in the Miami area in regard to finding the perfect eyeglasses to help alleviate some symptoms associated with my retinal disorder.Beyond this, the eye doctor I consulted with, as well as really all the staff on site, have always been very welcoming and have taken the time to politely answer my questions. I can tell that the staff truly have a genuine passion for helping customers, and for that reason alone I can’t help but recommend this to others.

SH
Review №16

I travel to Miami often for business. A recent assignment had me there for 3 weeks and I lost my glasses shortly after arriving. I had not seen an eye doctor in two years, so I was able to schedule an exam. I saw Dr. Thompson and she was great. Very thorough. The staff is very friendly and helpful. They have styles and prices to meet every taste and budget. I walked out with 2 pairs of regular eyeglasses and a new pair of prescription sunglasses.

Sa
Review №17

The fastest eyeglasses turn around Ive ever experienced. It was trouble to find a place to give me my glasses the same day, and then I found Eyetrust Vision. Overall this is a 5 star experience, from their online booking appointments to see the eye doctor. To the quality of eyeglasses, and WOW what a great selection.The eye exam with Dr. Thompson was complete and accurate both me and my daughter were seen the same day. I am so grateful with not living in Miami and getting my eyeglasses the same day. I do work in Miami part time and will continue to see the eye doctor here in Miami the years to follow.

Ra
Review №18

I have been to Eyetrust Vision within the past year and the quality of sunglasses and service were excellent! I did not have to wait to get my eye exam and I was able to take my time when I looked at glasses. Both doctors are professional and friendly. There is a variety of designer glasses to choose from and I was able to get my glasses and contacts quicker than other places I have been to in the past. I highly recommend Eyetrust Vision for eye care and finding high quality glasses, sunglasses and contacts!

Ch
Review №19

Just finished seeing Dr. Thompson, and I must say amazing service. Very through and patientStaff was also wonderful and very helpful with eyeglass selection. Prices are more then reasonable, completely took me by surprise. Extremely satisfied.

El
Review №20

I had an amazing experience at Eyetrust vision Center in miami. I found them through Google search and search results brought several websites but i chose to go with Eyetrust vision because of the reviews i read about their superb service. Their price to me is the best for eye examinations, eye glasses and sun glasses. The eye examination include eye test, checking the optic nerve function, eye pressure checked, all at affordable price. The optometrist they gave me glasses to sample for perfect prescription.I had unbelievable customer service!!! :). The doctors were amazing and friendly as well. I will definitely go back for sure if I need anything in regards to my eyes.

Wi
Review №21

From Germany fell into Eyetrust Vision of Brickell because they had a deal to get my eyeglasses the same day. Since I just lost my eyeglasses and needed them quick and I was in Miami this was a win win. Nevertheless, this is the best optical / eye doctor office Ive seen, that is a lot to say considering that Im from Europe. The prices were great and the staff and eye doctor were awesome, Thanks so much and the next beet is on me Cheers!

J
Review №22

I went to Eyetrust last week and had an eye exam. The customer service was amazing! It was fast and the employees took their time and were extremely knowledgeable. I ended up needing prescription eyeglasses and Eyetrust has sooooo many sunglasses and eyeglasses to choose from! All of the prices were more than reasonable. The service was amazing and I would definitely recommend going here!

Mi
Review №23

Best selection in Miami! I couldnt help myself and I have to let the word out. Eyetrust Vision gave me the best eye-care service Ive ever had. Not only did I get my Prada eyeglasses with SAME DAY service! I was so informed during my exam. I have recommended you guys to my whole family and all my friends. I really appreciate all the hard work that youve guys have done. Thanks again! Michelle

Ka
Review №24

LOVE this place!Doctors at this office are very caring and extremely knowledgeable Optometrists; they explained everything that I needed to know about my eye exam. I had the best experience at this office, they were friendly and very efficient, also they have a large selection of frames to choose from and I could order my contacts immediately through them.I highly recommend this office, it is great to be treated this way at the eye doctor!

Ar
Review №25

The best and quick eyeglasses turn around Ive ever seen or experienced in my life. I found it very stressful and difficult to find a place to give me a nice sunglasses or eyeglasses when needed, and then I luckily found Eyetrust Vision at Miami. I got very expensive and best experience there, They are customers oriented and their responsive rate is 100% Satisfaction. To get the quality of eyeglasses, please, i refer you to them because they are highly recommended.

F
Review №26

They must think I am really not seeing right to pull this off. I had an appointment today 01/07 but they were simply CLOSED. Called them and get voicemail, which by the way states they would close for the holiday and reopen on the 7th. Received email reminder and all, but no one showed up to work today I guess, neither the receptionist nor the doctor. Disrespectful to say the least. I will have to look elsewhere....

Au
Review №27

I would suggest Eyetrust Vision to everybody. As presently as I walked into their workplace for my appointment, i used to be greeted by their employees and that they were on time for my appointment. Dr. Chrycy created Pine Tree State feel thus comfy throughout my eye test. He appeared terribly informative and caring. I concluded up getting eye glasses. they need such an incredible selection to settle on from.

Pa
Review №28

Ive been wearing glasses for over three quarters of my life now and Ive never not had an uncomfortable, awkward eye exam, that is, until today. Thank you Dr. Sara Thompson, for the thorough, yet pleasant exam and to your staff. This place is great. I was in and out in just over 30 minutes.

Re
Review №29

Really nice expertise by the Eyetrust Vision! I found its tough to search out an area to offer ME a pleasant dark glasses or eyeglasses once required so I fortunately found Eyetrust Vision at Miami. I got costly and best expertise there. theyre customers familiarised and their responsive rate is 100 percent Satisfaction. I extremely suggested the Eyetrust Vision!

Ba
Review №30

I was really happy when I went to Eyetrust Vision of Brickell. I was seen by the eye doctor quickly and the whole operation was very friendly. I was able to get an eye exam and fitted for glasses without any difficulty.Very professional organization here, I would highly recommend it.

Ra
Review №31

5 STARS all the way!I went to the eye doctor this passed week and was able to get my eye exam, contact lenses, and eyeglasses with such ease. Ive had to deal with other places in Miami, South Miami, Miami Beach over the passed 20 years with living in the Brickell area. Overall Eyetrust Vision allow the patients to get all their services and given give you money back on your purchases.I so happy to spreading the word on such a awesome local business in Miami.The location is super easy right above CVS n Brickell Downtown Miami, and even offer FREE VALET!Thanks so much for my eye exam and professional service!

Je
Review №32

Had a good exam with the doctor. However, they told me I would have my glasses in two days, that Friday. I told them Monday was okay as I was out of town Friday. I am a pilot and rely on glasses for my job, and more importantly for my annual physical. I came here 13 days prior to my physical and was told Id have my glasses Monday, 8 days before my annual pilot physical. When I checked later in the week, Thursday, the glasses were still not done. I was promised my glasses on Friday. They did not arrive. Got them Monday, after cancelling original plans for physical. They were very apologetic, but still, 12 days, not 2 for the glasses.

Ki
Review №33

AWESOME! Extremely happy with the sunglasses!! Best place in Miami for every type of glasses. My wife purchased eyeglasses there as well. TONS of designers to chose from and very high quality frames.

Sm
Review №34

I moved down to miami recently and during the move out from my old home, my eyeglasses was seriously damaged. I had to go for another eye exam so i could get new eyeglasses to continue my normal life. a friend of mine suggested i come to this eye care center since its in miami where i recently moved to. Everything went smoothly, it was a friendly environment though they were professional too. I recommend this place to people far and near who would want to receive rapt and full attention when they need their eyes checked by professionals.

Ni
Review №35

Not a patient but did take my prescription here to buy glasses. Very happy with every part of the experience, and they are fixing the glasses for free after a small issue with them. Nice people and quality product.

Ce
Review №36

I live in Miami so i ordered, i must say that they sell on of the best and cheapest sungllasses in Miami. Very good quality. Honest and very recommended. fast delivery and excellent quality...Highly recommended eyeglasses in terms of quality.

Ar
Review №37

Got my glasses in twenty minutes when they said it could take up to an hour. Awesome high tech lenses. Definitely would go back for contact lenses. Convenient Brickell location.

Mr
Review №38

Great Place. Perfect for Eyeglasses. One of the best Places for eye exam IN MIami

Ma
Review №39

This is a great place to get a eye exam, the eye doctors are really friendly and knowledgeable. They have amazing deals on, eyeglasses, contacts lens and sunglasses. Ill be letting all my friends and family know about Eyetrust Vision of Brickell.

Co
Review №40

I’d like to start by saying this is not a fake review as the eye trust vision team seems to put that under every negative post. I came for an 11am appointment and Dr Sara Thompson nor a receptionist was in the office! Another appointment for 11:30 also showed up waiting and no one showed up. We both left annoyed given that we had taken days off from work to come for an appointment. The security guard was no help and on top of wasting a long drive to brickell, I had to pay valet tfor wasting my time. They should be shutdown. I’ve seen several other reviews saying they were left in limbo for an appointment as well. I do not recommend this place. Would give 0 stars if I could. Stay away and save yourself some time and money!

Ma
Review №41

I went to Eyetrust for a simple eye exam and I got me some new eyeglasses and sunglasses! Amazing customer service, reasonable prices, best place in Miami ever!

Al
Review №42

When I visited Miami last week my eyeglasses broke and I needed a new pair right away. I visited Eyetrust Vision of Brickell and they were very profession and got me a new pair of eyeglasses right away so I could continue enjoying my vacation. Best eye doctor I have ever seen!

Ch
Review №43

Eyetrust Vision of Brickell is the best place of eyeglasses and eye exam on Miami. I am really satisfied with there service.

qu
Review №44

I really enjoy my experience at Eyetrust Vision. The customer service was wonderful and the people were very friendly. I would recommend them to all of my friends and family.

An
Review №45

The worst customer service I ever had, I was told one price and time frame, next day had different price it went up almost four times. On top I was told my glasses ei take Teo yo three days now the Doctor said three to four weeks to get my glasses back. And there is not warranty when I will get my glasses. I am very frustrated.

Ev
Review №46

I really love my new frames. The appointment was easy to setup,its really hard scheduling a busy appointment in the Miami area. They have a really nice selection of frames to suit my needs. I ended up getting these lovely Black Prada eyeglasses with the transitional lens.The service was friendly and fast.I will definately be returning for some pretty designer sunglasses.Soon. I highly recommend them...

Sa
Review №47

I just got the best eyeglasses of all time in Miami! I couldnt ask for anything better and I got my eyeglasses the same day and fast. Nor to mention I also got my contact lenses and eye exam at the same day thanks so much! :-)

Sa
Review №48

Tbh, I was very annoyed because of eye vision problems, but ever since I went Eye Care clinic. I am totally satisfied. I got my Eye glasses in less than 1 hour and they were high quality Glasses. I would recommend EyeTrust to anyone who has tried every other eye clinic and is still not satisfied. This is 100% genuine for you. You would never regret paying a visit there. Trust me. I am totally satisfied with the quality of product I received in less than 1 hour. Highly Recommended.

Je
Review №49

Great Service!! I love there service. i used there service and they did pretty well . Love to use there service again.

An
Review №50

Horrible service, I went in last Monday to get a pair of glasses was told by Thursday it should be done. Some girl Maria always puts me on hold for 10 minutes and has been toying with me and stating the glasses will be ready tomorrow for a week now. She wont give me her boss info and I already payed and feel screwed. All I want is my glasses to see again! FYI, I shouldnt be calling everyday finding out the status of m glasses, also if you promise a 3-4 day service, follow up on your word .Horrible staff.

ke
Review №51

Best eye doctor in Miami.. Totally affordable. Neat and well established ..friendly prompt and professional services

Li
Review №52

The building is were Gordan Bische was, and the office is on the third floor #300. This was the best experience at a doctors office Ive ever had. They have a huge selection of eyeglasses, and Dr Chrycy was top notch.Im very happy I found this place, and Ive got excellent service.They offer a referral program so you can get free stuff! I already earned 6 months of contacts and free pair of Ray-Ban Polarized Sunglasses. No one else does this in Miami! Thanks guys, I will always recommended Eyetrust Vision to everyone!

Ke
Review №53

I went into Eyetrust for a simple eye exam after work one afternoon, and I was instantly impressed. They have a wide selection of eyeglasses and sunglasses for every type of budget. If youre looking for something affordable, they are on point with their prices. Even if youre looking for high-quality brands, they carry just about everything for what I think are really fair prices. My previous eye doctor was in fort lauderdale as that is where my last job was, and the comparisons cannot be more distinct!Through it all, the staff at Eyetrust was so great they convinced me to switch from glasses to contact lens. I got mine a couple of days after my exam and I could not be more pleased! Easily the best eye doctor in south florida.

Br
Review №54

Dr. Matthew Chrycy is exceptional when it comes to first class and friendly eye care for all your vision needs in the greater Miami area. His beautiful office is inviting and he gives each patient personal attention based on their particular needs. I recommend Dr. Chrycy for anyone needing quality and state of the art eye care!

Li
Review №55

I Needed Eyeglasses After I moved to Miami. And After careful Eye exam, I was given the perfect fit for me. Bravo!

Gl
Review №56

Extremely professioanal easy and enjoyable experience with amazing results. All the staff were friendly and helpful, nothing was too much trouble and every step of the procedure was explained in great detail. The procedure itself was quick. I went for an eye exam so I could get some new eyeglasses. Amazing treatment was done so clean and made me feel so confortable and looked after me during and after the treatment. A real care provider. Eyetrust Vision of Brickell best in miami. I was treated and welcomed in very friendly manner. I am really really very happy. Thank you to everyone . Definitely recommended.

Je
Review №57

I Needed Eyeglasses After I moved to Miami. And After careful Eye exam, I was given the perfect fit for me. Bravo!................. Eyeglasses, eye exam.. Miami

El
Review №58

This has been the best experience I have had at an optometrist, from state to finish they have given me all the attention that I have needed to get the perfect eye glasses. This is by far the best optometrist in Miami Beach!

Cy
Review №59

They are about the best I have seen in the whole of Miami, their services are great when it comes to eyeglasses and sunglasses. They are absolutely perfect.

Ke
Review №60

I went to eye trust for an eye exam to get a new prescription for my glasses, and they were extremely friendly and helpful the whole time. I highly recommend going here

Ra
Review №61

I bought my eyeglasses and got them soo quick! I even looked in their google glass selection from what I purchased with google and Ive never seen anything like it.I was traveling to Miami and lost my contact lenses and needed new eyeglasses, I went to Eyetrust Vision and they did everything for me the sameday! The best eyeglasses in Miami!

Ba
Review №62

The best in miami.i was treated and welcomed in very friendly manner ..got the eye glass i needed without delay and was able to meet up for my next schedule... One of the best eye clinic in miami

Vi
Review №63

I had a terrible customer service experience with Eyetrust. I called for information and directions and the receptionist attempted to discourage me from a visit if i did not have an appointment. I asserted i was in the area and needed directions and that i had a few questions. After finding the office the same receptionist was on the phone with another client speaking to them very rude & condescendingly. She never even acknowleged my presence. I left and took my business to Cohens optical at the Dade County mall. They repaired my glasses for Free! Eyetrust wanted $20 to swap out lenses from one frame to another. Shameful of that young girl to be so rude to customers. I will never visit that location again !!!

Ro
Review №64

I was referred by a friend staying in Miami, their services was exactly as described. I got eyeglasses and sunglasses and both were absolutely fantastic.

mi
Review №65

Loved it!! Well recommended :) Very proud to have a local proffessional as my eye advocate! The staff is also impecable. Kathy is extreamly helpful in diffusing patients and uses acute problem solving skills. Kathy is an example to all office managers.

Sh
Review №66

Miami has a TON of eye doctors and eyeglass shops, and I called at least half of them when I was in town visiting my daughter for a short vacation and my sweetheart little granddaughter decided she was going to wash MeeMees eyeglasses for her by putting them in the dishwasher when her mommy wasnt looking. My plastic framed travel glasses slipped down through the cracks of the machine and ended up on the heating element and that was all she wrote.I guess Miami is just one of those always busy places because every place I called told me that they couldnt get me in for at least a couple of days and honestly none of them acted like they really cared if they got my business or not.Eyetrust was the exception! I called, they answered after just one ring, were very polite and worked me in that afternoon. Everyone was very pleasant from the receptionist to the doctor and they were very resonably priced as far as I am concerned. It had been well over a year since my last eye exam, so they worked that in for me, improved my prescription (time, I swear, is the enemy of your eyes) and then the staff helped me pick out the right pair of glasses in my price range that fit the style I was looking for.If I lived here, this would be my new eye doctor! But even so, since I visit my daughter and her family at least once a year, I am thinking this place might just end up on my agenda everytime I am in town! Very pleasant experience and I highly recommend them!

Od
Review №67

I was searching for a trusted Miami eye vision and saw Eyetrust Vision have latest equipment to help. They help out and i will definitely recommend.

Ha
Review №68

I walked all the way down there to get a pair of glasses because my main pair broke. I had my backup pair. They said their policy is not to copy glasses. I have had this done at many, many places for decades. It takes less than 60 seconds to read the prescription. They can do whatever they want to sell unnecessary exams but they and their listing should make clear that they do not offer the service that a typical glasses place does

Ta
Review №69

Doctor Chrycy was not only on point, but his glasses fit my face like no other eye professional ive been to. My fiance and I go to Doctor Chrycy every 6 months to make sure our eyes are in the best shape. Ive been to a few other doctors in the area, and nothing compares to this guy. I flew out from Idaho a few times to get some special fittings for my contacts, hes the one only in the united states to be able to fit a certain lens.

So
Review №70

RUDE, INSULTING EXPERIENCEWeds Oct 12, 2016I scheduled an eye check appointment with Eyetrust on Weds Oct 12 6pm with my insurance, Eyemed. But I never made it to the center because I was contacted on the same day by a lady named Maria that they could not accept my insurance. I asked for the reason, and was told “ We don’t work with this type of insurance. We do accept Eyemed, but not this type of insurance.” I was more than confused so asked why. She went “ when I pulled up your insurance, it wasn’t automatically approved. Other patients were automatically approved. We had cases like this before, and we didn’t treat them. We cannot work with this type of insurance.”I went to my employer to ask why and my employer gave a call to Eyemed. Eyemed gave Eyetrust Vision a call while we were on hold, then Eyemed agent told us that Maria said her boss decided not to work with this type of insurance, but her boss not in office and she would discuss with her boss and call Eyemed back the following day.Thu Oct 13, 2016I called Eyetrust vision again to ask if there was any update. Maria answered the call and told me “No. We don’t work with your insurance. No. Your type of insurance can go to Walmart.” I was shocked by the tone she was saying that! But I stayed calm and asked her :”what does it have to do with Walmart?” She repeated what she said in an uglier tone:” No, we don’t take this insurance. You can go to Walmart.” The call ended.I called back Eyemed and a gentleman helped me, tracing the note in the system that they were expecting a call from Eyetrust. So he put me on hold and called Eyetrust. After a while, he came back to the line and told me that “ I wasn’t able to speak with anyone at Eyetrust. A lady kept picking up and putting me back on hold.” He apologized and I agreed to wait longer. He went back after another while and said “Sorry madam, I was still not able to speak to anyone. They kept on putting me on hold.” And he suggested me to write file a complaint then transferred me to the department that handles complaint.I then went back to my HR since I was feeling not only frustrated but also very insulted by Maria’s words from Eyetrust. HR called Eyetrust, the same lady picked up the call and HR asked to speak with a supervisor. HR waited for a while and a lady started speaking, said her name was Maria. HR told the story again to what she recognizes as the same voice as the first Maria, thinking she was speaking to the same lady for 2 days. There was no solution or agreement reached.Is it possible that Eyetrust Vision has an receptionist, a manager and maybe an owner all named Maria?

Di
Review №71

Very disappointed with this establishment, on the 2nd February i made an appointment through their website to see Dr. Matthew Chrycy at 2pm on the 17th February, i was emailed the appointment confirmation right after making the appointment. i was flying into Miami specifically for this appointment so i booked my ticket to get into Miami on the 16th so ill be there early enough to get to my appointment on the 17th.today i was told that my appointment couldnt be fulfilled on the 17th because theyre booked i would have to come on the 10th or 22nd, i explained that i already booked & paid for my plane ticket just to fly in for this and i only booked my ticket after getting their appointment email confirmation and they still werent able to assist me and only said that i cant come in on my appointment date again. even if the appointment was not available for that time they didnt even try to assist and fit me in for another time on that day or even care to email me and let me know that the appointment isnt possible for that day. its a good thing i called before going.... now i have a useless plane ticket & hotel booking. THANKS ALOT Eyetrust Vision

Da
Review №72

Great place to get your eyes exams, glasses, and contact lenses. Its located in the Miami area, and their service is top-notch. Compared to other places in this area, they are much more courteous, and very quick with their process. You can get your eyes examed, and have your glasses / contacts on the same day- now THATs service!Miami is a hard area to find decent optricians, this place takes the frustration out of searching around for a relaible pair of prescription sunglasses. They have everything that you need all in one office, no running around or waiting for your frames in the mail- its all handled in the same day, you can walk in, get your eyes examed and walk out with a brand new pair of glasses, sunglasses, or contacts. Great vision store, and I highly recommend it.

Jo
Review №73

I got Guccis!! Im new to the Brickell area and found Eyetrust Vision for me eye exam and services. I got a new pair of Gucci Glasses and was blown away by the selection, the professionalism and car was suburb.Thank you.

Sa
Review №74

I have been trying to get a hold of them for the last 2 weeks without any luck. Seems like they are out of business.

Br
Review №75

Best eyeglasses of Miami Beach! I Highly recommend!!

Di
Review №76

I recently traveled to Miami to see my sister and her partner with such bad luck that they lost my suitcase at the airport.Luckily they quickly recovered it but my glasses were broken. Not having more glasses than the contact lenses I was wearing on the trip I had to make some quick.My sister took me where she made them (in Eyetrust Vision of Brickell) and after choosing between endless frames and receiving excellent treatment I got my new glasses.In the end I bought some contact lenses and new glasses. I have to say that the glasses were a bit of a whim but because they treated me so well, they had so many to choose from and mine were there to throw away, that I couldnt resist.The main advantage, apart from an excellent treatment, is the large number of glasses of all kinds that have both sight and sun and friendly and close treatment. A good buy without a doubt.

Information
23 Photos
76 Comments
4.6 Rating
  • Address:1201 Brickell Ave #300, Miami, FL 33131, United States
  • Site:http://brickellvision.com/
  • Phone:+1 305-587-9898
Categories
  • Contact lenses supplier
  • Eye care center
  • Glass repair service
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair accessible entrance:Yes
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