The store is very welcoming and the customer service was beyond! I spent a decent amount of money in the store because I was surprised w/ the quality of the garments. Samuel was very knowledgeable about the items and put some excellent looks together for me that have gotten countless compliments on! THANK YOU SAMUEL!

Be careful! This Theory lies, cheats and steals. Store Associates will tell you that you have 30 days to return your products. But when you go to return it, they will come up with any reason to not return your hard-earned money.

They have great merchandise but horrible customer service. I bought an item today and when I entered the store the sales associate didnt greet me appropriately. Instead she just remained talking to the other associate in the back. When I was ready to purchase I had to actually go after the associate for her to check the item out. When I pointed her to the item I wanted to buy she the asked me if I knew the price of the item which was very rude. When I finally got to check out the item she then asked me if I worked in one of the other stores in the area. The item I was purchasing was one of the larger bags. At first the associate did not even offer me a bag to put my item inside, assuming i would want to leave the item I purchased exposed to the public, and instead of giving me a large shopping bag she reached for the smaller bag in which the item I was purchasing could not fit in. I was very disappointed in the service offered at this store.

I love the hip styles here

Great store in Miami Design District