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AutoZone Auto Parts
17520 S Dixie Hwy, Miami, FL 33157, United States
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AutoZone Auto Parts
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Ro
Review №1

I went in for a quick check engine light check, first person that addressed me when i walked into the store was Alejandro. He was super cool and respectful. Made small talk with me and asked me about how my day had be going. Very unexpected and appreciated.

Yo
Review №2

Oyantay Alvarez had some great costumer service, helped a lot and was great to talk to. Aswel as the whole store was very involved with its clients👍👍

ki
Review №3

Amazing customer service and knowledge. Kristoff went above and beyond and guided me on what battery options they had and easily replaced my battery. Will be coming here more often!

Al
Review №4

Jason F. Was amazing and extremely helpful. He helped me change my car battery and air filter. Extremely polite and respectful too. Too service!!

Fi
Review №5

Thanks to Michael helping me charge my battery. I was left stranded somewhere near and had to push the car there. He helped me efficiently and with a smile on his face. My new favorite Autozone!

Za
Review №6

Honestly the best experience I’ve had in auto zone… Luis helped me install everything and had a great such a great attitude and customer services, overall 10/10 experience

Mr
Review №7

My battery died. After I received a jump a quarter mile away was AutoZone. Giovanni was extremely helpful. He changed my battery on the spot. He was very professional and quick and I was on my way. Highly recommended. Thank you.

Ju
Review №8

Kevin Rodrigues made my experience very easy by returning some parts I choose incorrectly and going out of his way to make sure I found the right parts. I will definitely come back. I live in westchester and I always drive down to this store since I find everything in stock.

As
Review №9

Needed to make a quick stop on the way home from work to checkout a problem I noticed this morning. The store manager Luis gave me white glove service, he advised me of the problem and helped me figure out a solution within minutes I was on my merry way. 12/10 would return to this location their staff is always so friendly and knowledgeable!

Go
Review №10

Organized store with very enthusiastic staff. Jason was very helpful in helping me solve an issue I was having with my AC compressor. This is my go to store for all my auto part needs. Highly recommend.

He
Review №11

My battery died and the young girl that was the manager there along with three other men were super helpful and awesome to treat my problem. The names were Jason, Gio, Alejandro and Paola, they definitely deserve awesome corporate treatment! I have worked retail before and they have done top notch service! Awesome work hiring these individuals!

Ta
Review №12

Luis Was Very Nice & Friendly. He Helped Me Put My Windshield Wipers On & Held A Great Conversation With Me While I Waited. Great Customer Service!!

Le
Review №13

Luis was SUPER HELPFUL!! He helped me with a purchase of a battery. I recommend this AutoZone over ALL others ANYTIME!

Jo
Review №14

I came to this Auto Zone and Luis took very good care of me, help me out with exactly what i needed. This guy got me back on the road in less then 20 min

Ro
Review №15

Jason is always helpful and he’s very knowledgeable about their products he checked and installed my battery, now that’s customer service!!!👍🏾

Ma
Review №16

Had a great experience here recently. Went in for a battery change. The manager Jason was really helpful. He changed my battery in this sweltering heat without hestitation. He’s the real MVP. I will gladly come again and so should you.

No
Review №17

Jason the assistant manager was very helpful, not only did he help me out with finding the product I needed, his recommendations went above and beyond my expectations. Would definitely recommend this store above others.

ke
Review №18

Luis N helped me switch batteries. Fast and friendly.

Du
Review №19

Reasonable place for auto supplies & they are aware.

Yv
Review №20

What a great experience at Auto Zone on 17520 with employee, Luis N., this morning, who helped me replace all three of my new windshield blades, in under one minute. It would have taken me a lot longer reading the auto manual. He was very courteous and professional at all times. My husband shops here often, and now I’ll be returning to Auto Zone, for all my auto needs, too. Thank you Luis!

m
Review №21

Great customer service & attitude. Minute you walk in they are greeting you & asking how can they help. It’s hard to get that good service nowadays. Employee named Anup & also employee named Paola were helpful, good attitude & great service . Kudos to this store & staff👍👍👍

Di
Review №22

I am very greatful for what Alejandro and Jason did for me. I was very frustrated and they took care of my battery terminals when I needed help. I recommend them, they did the job perfectly.

Wi
Review №23

The staff has very little knowledge regarding parts and alternatives. They simply tell you whats in front of them the computer. Prices are expensive, folks do your your homework you will save lots of money and delivered to your home..

Ja
Review №24

Alain and Luis, the managers at store 1284 has been so pleasant and helpful with my warranties. They were patient and diligent all while keeping the traffic of the store moving with no line whatsoever. In addition, they ensured all staff and customers followed the guidelines of CDC for COVID-19. Thank you guys. You are the freaking best!

Ra
Review №25

Anup was fantastic! Jason and Nathan helped too. They checked my battery, helped me change it and gave me a great deal. I was in and out super fast with excellent customer service.

Ro
Review №26

Jason has helped me on multiple occasions. One time he helped me with a new starter for my truck after my old one from advanced autos broke, he also tested it for me. Very good customer service.

Yu
Review №27

Jason Ferguson was simply incredible. He continuously came outside to check on me as I was having car troubles after a recent car accident. He went above and beyond ensuring that our oil levels were up to par so that my friend and I were able to safely drive away.This Autozone location is great. Give him a promotion!

Na
Review №28

I did research this morning on Spark Plugs, I wanted to install the right ones for my vehicle. I bought NGK Laser Iridium. I thank Alain for telling me that is the best Spark Plugs. It made me feel very good for doing the research.Thank you Alain for your advice and great customer service!

Gl
Review №29

Amazing customer service. In and out. The store manager Luis took his time explaining my best options and changed my wiper blades. Will come back to this location for sure!!

Ig
Review №30

Gio helped me check the battery and change my wiper blades he was great

Wa
Review №31

Nice but could get nicer staff

Ad
Review №32

Accepting recycled oil and staffs are friendly. Place is clean and organized, not much more could ask for an auto parts store.

Th
Review №33

Jason is probably the only person that I could trust with my car he is very knowledgeable about cars. He knows what’s good from bad and almost everything he has given me works. I have saved a lot of time and money. Promote him to district manager or something lol

Ma
Review №34

I wish there are more people like Anup and Jason. They are extremely honest, knowledgeable and Im amazed with theirs service. My battery was causing some issues and I was ready to buy a new one. I paid for new battery and once Anup came to my car, he asked me if I purchased a battery with AutoZone, which I did...and he told me its under warranty. Anup and Jason replaced the battery and i wish I can give more than 5 stars!

th
Review №35

Alain G. helped me with my oil he was very patient. I didnt know what I was doing, but he helped me, and guide me. He did an amazing job tell him to keep up the good work.

Ju
Review №36

Jason was very helpful with getting me the right oil and filter for the job. He showed me the best deals on oil. Gio and Guillermo were very helpful as well. They let me borrow a couple tools so I could tighten something up on my car. 10/10 customer service!

An
Review №37

Came into store 1284 today looking for oil was helped my an employee Jason. Jason educated me not only on my car but safety tips for future driving! Ended up buying the oil filter and pan and left with a head full of knowledge

Ki
Review №38

ANUP was amazing he made me smile the moment I walked through the door and he had me laughing.

Re
Review №39

Great service from employee Anup. Shopping for windshield wiper blades (lots of choices) and he assisted me, very nice and lots of knowledge.

Jo
Review №40

Luis Núñez, store manager did an amazing job in assisting me for me vehicle needs. Expanded my knowledge with the parts that I purchased. Great job in customer service.

La
Review №41

Met Anup and he gave the best service for finding the right blade for my car. Installed it while we talked. Best customer service you could ask for.

Ja
Review №42

Great service. Needed to quickly change a bulb for my tag light and the service was awesome. I was not hounded while looking for my bulb and that is always cool. Needed to borrow a tool, there was no hesitation, they located it for me and that was that. This store has always provided a great customer service experience.

Da
Review №43

Anup And Jason was amazing They worked together to change my 2015 Chevy it was an learning experience for us The customer service was Great and I would definitely come back if I have any other issues Thanks Guys 💞

Da
Review №44

Went in yesterday in need of 1 item and AutoZone Employee Randy Vo helped me out with not just that item but also filled in some blanks on other auto questions.Sadly the part wasnt in the store due to the issues with the virus but he did suggest some alternatives.He taught me that just because something would look cool on my car it is best to stick with original parts...not to put stuff on there that your car doesnt already offer.Finally, he helped make my decision to purchase a tried and true 2 Ton car jack rather then a pricey electric one.A very informative and awesome Employee

Al
Review №45

I just came to store 1284 and met Jason Ferguson and anup theyve been the best experience ever.

Em
Review №46

They didnt have what i was looking for but the sales guy was willing to help which made up for that!!!

ka
Review №47

Received amazing customer service yesterday by Guillermo G. He was kind and professional, and helped me find what I was looking for in such a short time with such a great price. I recommend going to this AutoZone, the employees are always looking for what’s best for us, I assure you won’t regret going there.

Jo
Review №48

Manny helped me out alot and had great customer support, amazing store too!!!!!

Ro
Review №49

Had a great experience, the kind associate in the front named Alain was very patient and professional, he helped me exchange my old battery that was under warranty quick and easy. I recommend this Autozone for the fast and great service.

Be
Review №50

Its AutoZone is improving what is employees to try to make your experience even better try it I recommend it

Nu
Review №51

Mr. Anup provided excellent customer service. Anup even place the wipe blades on my car. THANK SO MUCH MR ANUP.

Le
Review №52

My first time allowing someone to install a battery . Mr.Ferguson at autoZone was very knowledgeable and experience with good work ethics he gave A-1 service .Thank You Mr.Ferguson

tr
Review №53

I went to store 1284 and had a great experience with the staff. Jason helped me find exactly what I was looking for. I was in and out in no time. Thanks......

Li
Review №54

I was assisted by a young nan name Anup. Anup is an asset to your company. I was extremely happy with his patience and kindness. This was my first time I met Anup and will be back at AutoZone.

Fe
Review №55

Had a wonderful visit today. Best one yet thanks to the handsome Anup

mi
Review №56

Jason f help me find transmission fluid and changed it, the once again to check the code he saw it was ignition coil and spark plug and help me to find the parts and guided me to change them. Amazing employe he should be promoted !!!!!

Yo
Review №57

Thanks Miss paola for you help, she did best service, she come out and change my wipers, and she is the best. Any one nit very good service have to come to this place . . Thank you so much Miss paola. You are amazing

Re
Review №58

Anup was very helpful and very attentive with his service. Thanks again.

ra
Review №59

Nathan was excellent, thanks again for your help man!

Lo
Review №60

Alain G very good 👍🏽 customer service help find correct transmission fluid and Wiper blades (installed for me ) help me do a test on Battery 🔋 Alternator & Starter... Very good

De
Review №61

This store has consistently given excellent service - theyre courteous even on returns. Today Luis saved me $60 by letting me know i could rent the tool needed to install the brake parts I was buying. Much appreciated!

Jo
Review №62

Thank you so much to Alain G...really helpful getting the right parts for my truck

Cu
Review №63

My experience at store was great ....wonderful and exceptionally welcoming in the aspect of heart felt consideration for all customers in an orderly fashion. Never experienced service like this before at any location. Will recommend this store to every and anybody who searching for quality service and premium care. Special thanks to Alejandro and all team members. I rate this store 5stars!!

ma
Review №64

ANUP is best employee I experienced so far at auto zone!

Kr
Review №65

Anup S has excellent customer service Thank you so much

Zu
Review №66

I went to store #1284, and since I am traveling to Texas I went to go change my battery and found out I had a warranty. This employee named Anup helped me and took his time changing my car battery. He was very polite and so helpful. Not only did he help with the battery but ve also recommended other items to me to help me travel safely. I really recommend Anup when you go and I guarantee he will help you with what you need.

sy
Review №67

Let me start off Jason F is an incredible employee. I came Into the store looking for a couple of things for my car and he took care of me with no hesitation and very promptly, 10/10 service!

Of
Review №68

Great costumer service! Anup is outstanding at his job!💪🏽

De
Review №69

Very nice personality professional and very suspect customer service I came in for a battery access as option but Im looking forward to coming back thank you luis

TR
Review №70

Jason he’s helpful and respectful rlly makes it easy for what I’m looking for

Ja
Review №71

The person who helped me was Jayson . He was Extremely knowledgeable and answered all my questions the staff is very nice i would highly recommend this place

Ai
Review №72

Had a great experience with Jason F. at Autozone. Had a problem with my battery, and he checked it out thoroughly (also checked my alternator!), and told me all was well with my battery, all for free. I really appreciate that he didnt use that opportunity just to sell me a battery that I didnt need. He did explain that sometimes when batteries die, they are intermittent, and to be careful about not leaving the radio (or lights, of course) on for too long without the car running. One thing I know is that, if I do have a problem again, Ill go right to Jason and Autozone again and get a battery there! Thanks Jason, and thanks Autozone!

Er
Review №73

Had a great visit today, Alain was very helpful with finding the right wiper blades for my car and installing them for me.

Iv
Review №74

I came in to get a battery and received truly wonderful service from both Alain G. and Luis N. They took the time to make sure that I received a credit for my old battery and with patience and persistence remove it and installed the new battery. I cannot overemphasize how GREAT the service was. Thanks again guys, you all helped to make my day! :)

Jo
Review №75

Luis is amazing! Thank you!

Ma
Review №76

Anup gives great customer service and installed my replacement part for me as well

Cl
Review №77

Anup gave us a great CUstumers service, help me change the battery and Great attitude ! Thanks Anup!

Ti
Review №78

Top number one above and beyond Customer service. I was treated as a loyal customer with unlimited willingness, readiness, and patiencewith all of my uncertainty. Thanks Luis. TeamAutoZone for life. 😊❤🙌

Re
Review №79

I went in to purchase a new battery. The service was amazing, Jorge Q assisted me with getting the new battery installed. He was very kind and efficient, and also explained what was being paid for with the small service fee that was paid for the installation.

An
Review №80

Alain was incredibly helpful he helped me jump start my car, very nice and professional definitely recommend visiting this autozone they always help you out.

Jo
Review №81

I love this place way better than advance auto part. Make sure to look for anup while your at it

ne
Review №82

Alain at this store was amazing at locating my part thank you for all the help

YI
Review №83

The customer service gentleman Anup was very very helpful and pleasant also fast

Do
Review №84

I had a really awesome first experience at this Autozone, I just got my first car and Im new to everything, as soon as I walked in I was automatically greeted by a sweet girl named Paola who helped me with my diagnostics for my car then right afterwards two other employees Jason and Alain who were both really patient with really with me helping me with what I needed and were really nice and generous to help me get everything together now I know if I need anything for my car Im coming back here.

Ka
Review №85

Gio was great he helped me put my wiper blades on and was super nice!!

Mi
Review №86

I needed parts looked up for my Infinity. Employee, Jorge Q. not only looked up the parts but examined my engine and made suggestions about products that would help with my cars oil change. He is an excellent employee with great auto mechanic knowledge and very polite and helpful. Thanks Jorge, we need more people like you in this world.

Ni
Review №87

Nathan was great took good care of us prompt service and did a wonderful job

Ma
Review №88

Bought a Duralast Radiator with Randy. I had several questions and he was able to answer them with out hesitation. His customer service skills are ABSOLUTELY AMAZING!I will be back soon.Thank you for such a stress free experience!!!

Ti
Review №89

I would just like to take the time to acknowledge great customer service. I had to come in to exchange a battery. Luis displayed exemplary customer service. He was attentive and treated with the utmost respect! Whenever I come to this particular Autozone I hope to work with Luis! I know I’d be taken care of in the most efficient and professional manner possible! I am a satisfied customer. Thank you Mr. Luis Nunez!

Lo
Review №90

Luis is the Best seller ever!!!! super good guy, ☆☆☆☆☆ 100% for him. !!

Al
Review №91

I went in today to get some washer fluid and also accessories for my car, Alejandro was very helpful and kind enough to help me with my problem of the washer fluid.

Ju
Review №92

Alain installed our new car battery it was super quick, he was so friendly he took his time explaining the warranty of each battery to better fit my needs. He answered all my questions and no doubt i will be back to Alain if i need anything for my car.

Ja
Review №93

I run in needed help under the rain to put a windshield wiper on my car!! and as soon as they see me they all run to help!! And better assist me. there customer service is awesome also the store is very clean and organized.. Thank you to Gyantay Alvarez for your help as well.

Al
Review №94

I went in because my check engine light came on and Jason F. was very helpful and knew exactly what he was doing. He was able to tell me exactly what my car needed and helped me fix it. If I need help with my car again Im going straight to him, hes a great employee.

Ki
Review №95

Great customer service. Nathan was very helpful!! Thank you!

De
Review №96

Anup was so helpful with all my needs.

Yo
Review №97

Called autozone early in the morning for battery quotes Luis gave me my options and when i came into the store Luis helped me change the battery, windshield wipers, and filled up my windshield wiper fluid i couldnt ask for better customer service from this gentleman! thank you Luis keep up the great work!

Go
Review №98

Has been help by Jason Ferguson multiple times! Gives you good choices with good prices.

DG
Review №99

Luis went out of his way and helped me out immensely.

Sh
Review №100

Luis N. Help with my coolant, steering wheel cover, and the bug fluid. He was was verrrrrrryyyyyyyyyy helpful.

Information
50 Photos
100 Comments
4.4 Rating
  • Address:17520 S Dixie Hwy, Miami, FL 33157, United States
  • Site:https://autozone.com/locations/fl/miami/17520-s-dixie-hwy.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1284&y_source=1_MjQ3MDA4MS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 786-573-9132
Categories
  • Car battery store
  • Car accessories store
  • Auto parts store
  • Tool rental service
Working hours
  • Monday:7:30AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:8AM–8PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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