Always good service when I visit this place. I wanna thank Michael for always being very respectful and helpful and always trying to go the extra mile to help me out. Thanks again Michael… You Will always get my 5 stars….

Amazing service!! The service in this dealership is amazing. When calling they answer you right away. Ara Adan helped me buy my car & she was very helpful. Next time Anyone I know is looking for a car I’ll recommend them to go here!!!!

Milka Alvarez has been the best sales specialist I have ever dealt with. Extremely helpful and was able to explain in great detail every step of the way during my purchase. I highly recommend her to anyone who is looking to purchase a vehicle

Reynaldo was wonderful. He helped us through the whole process with no issues. Were were in and out in 1.5 hours with our new car. Thanks for the great service. I really appreciate you all making this process to buy a car so easy.

Took my car in for oil change, you know how long these visits normally are. Nope, not here, Michael Garcia was amazing at making sure it was done in a timely manner! Would highly recommend. The service I received from Michael was the best service I’ve had in a really long time! Keep up the good work Michael. Lorenzo Buick, make sure you keep on taking care of him! He’s a great asset for your company! Clients are normally happy when they are buying their new cars. This is a great way to make sure they stay happy!

I had come in during 7 and ada was there to help me out. She was great and very outgoing! When I got there I didn’t have much hope since I had been to already 4 different dealerships but I wasn’t satisfied, ada made sure I was aware that she would try EVERYTHING in her power that I would be leaving that night with my brand new car as I did !!! Ada stayed after her shift to make sure I wouldn’t have to wait till the next day to take my Buick 2022. I would highly recommend Ada, she sympathy’s her customers and she’s very determined!

Excellent attention. They were very busy but they made me feel they valued my time. Christian was the person that helped me, he listened attentively to my problems and helped me solve them faster than I thought. Christian always kept me up to date on the work they were doing, he was very professional and efficient with his work.

Everyone was happy and with good actitud. The sales person was really good and really friendly with us . We walked out with the car we want and the prices we ask . Thanks Lorenzo family 👍👍👍👍

Ive bought/leased quite a few cars in my lifetime, hence dealing with a dealer is not foreign to me, but my experience this past Sunday surpasses all in my past. My salesman, Emilio Suris was efficient, knowledgeable and pleasant to work with. The finance and transfer of tittle, tag etc. etc. was simple and quick. This was by far my best dealership experience Ive ever had!

Had an amazing visit, Michael Garcia was so kind and informative… treated me like family!!! I highly suggest asking for him. Thank you Michael for going above and beyond and providing outstanding service!!!!!

Lorenzo Buick is incredible, I highly recommend to buy your dream card. Everyone work hard to help you get your car. Michael Garcia Big thank you for the help and all the professionalism.

Had my truck serviced yesterday and had an outstanding experience from my advisor Michael Garcia. The dealer is busy, but he made sure to take care of me right away! Thanks again

I dropped off my GMC Acadia late on the evening when the service department was closed. One of the car wash employees assisted me and Mr. Francisco said that he would make sure that the service department contacted me early in the morning. By 8:00 am my new service advisor Mr. Mike contacted me and assisted with the battery issue. Mike was able to call me just a few hours after and told me that the battery was replaced, an inspection was completed on my vehicle and that there were no other concerns or issues found and that my SUV was ready.The entire experience was very positive and the customer service was amazing. HIGHLY RECOMMEND SERVICE DEPARTMENT.

This is the 3rd vehicle I purchase with Antonio Corcho. He goes above and beyond to get me the perfect deal. I am over the moon with how smooth the process is every time. I highly recommend Lorenzo Buick GMC! Thank you!

I recently took my 2021 GMC AT4 Sierra in to Lorenzo GMC to drop it off for service with Mike Garcia. I cannot put into words how seamless and smooth that whole process was. The service department was extremely busy that day and even though he had several customers to take care of after me, he still took all the time in the world to listen to me and understand the issues i was having with my truck so that it would get fixed right. The truck was there several days due to the mechanics being busy and back ordered parts issues that were out of their control but he kept me frequently updated on what was going on. When I got the truck back it was clean and my problems fixed. He was very professional and showed me that even in these crazy days that someone still is willing to go that extra mile to make sure that a customer is happy. 5 out of 5 for sure. No doubt I will always be sure to come back here and work with Mike Garcia again.

Lorenzo Buick and GMC is about 20 miles from me, but I continue to drive all the way over there to get oil changes and my truck worked on due to the service advisors. They work with you and offer their advice on what should get done. Michael Garcia is my go to guy. He’s awesome. Will continue to come here to service my vehicle for as long as I own this truck

I had an amazing experience with Micheal Garcia. Great customer service. I highly would recommend him!Thank you!!

I will totally recommend Ara at Doral location, she was supper patient and knowledgeable. She got us great deals for our two cars. 5 🌟 to Ara.

Ive always been doubtful when making negotiations at dealers, but Ara at Doral helped me and understood my necessities. A million thanks to Ara for helping me buy the car that I wanted and fighting to get the monthly payments I wanted.

I went for the first service of my new leased car. I arrived earlier than my appointment was and I was told it would be no more than 3 hours. I came back to pick up my car 3:30 hours after and I had to wait for it to be ready. The agent didnt even apologize after I asked and complained several times. Horrible service. Staff walks by customers like we are not there with long faces. I guess they know we are upset for the long wait. The car was returned serviced but dirty, oily hand prints on the door were witness to it’s time in there. Really disappointed on the service, it could be faster and staff should be more attentive and helpful.

You might want to take your business someplace else. They are only interested in selling you a car, not on providing services for your vehicle. Once you signed the contract, that’s is. No more customer service. I’ve been trying to schedule a service appointment for a part they told me they ordered over 3 weeks ago. They never answer the phone, neither listen to their voice messages, as I have left a few and still haven’t called me back after 3 weeks have passed. They never call either to let me know the part arrived and even though I managed to find out the part is there I still can’t get them to confirm an appointment. The part replacement, I might add, is cover by the vehicle warranty so it’s easy money for them but still aren’t interested. Is a shame they are giving a bad reputation to a legendary Luxury American Brand like Buick.

It was a great experience. Ulysses Prieto was very helpful and knowledgeable and did everything posible so that my wife was able to get the new car on her birthday… I was very pleased with his service.

Wonderful experience today with Ara & Alex, bought my ‘20 4Runner and the whole process was a breeze. Highly recommend these two folks!

Like always the service guys at this place take good Care of me. A shoutout to Steve and Michael for always making my trip a special one. Keep up the good work team.

I couldn’t be happier with my service from Michael Garcia. You can see they have their hands full with the amount of work. But my advisor Michael kept me up to date and fixed my issues with my car. Thank you!!

Michael Garcia is top notch, great with customers and great at his job.

What happened to this place?? . after past 6 yrs service, this time was very disappointing . i did brought my canyon 2015 for a regular oil change service, then i was reschedule the incoming week (Tuesday) due a Posted factory Recall due to (steering gear torque sensor cover assembly defect), brought vehicle again n appointment, that afternoon got called in that the oil changed was done BUT the RECALL as scheduled was not done cause they didnt had the parts, meaning the service advs. never order these, neither call me in advance to confirm, so i waste my time, in addition all traveling on my on working hours and expenses (UBER) .I made a second RECALL appointed 1st week of Aug, around 8 am.the service advisor this time did confirm he had the Parts .again, later that day, they call me saying the RECALL service could NOT be done cause something again was missing! .i have had Recall repairs since i bought this pickup but this has never happened before . this s may last experience with GMC a this location.I do understand these are quite challenging times we are living, so we can prove better and not fall for excuses .good luck,

Great experience one of the only dealers with inventory.. Milka Alvarez was a great sales women very knowledgeable and helped get into the truck I wanted also to Alex the finance mananger for making signing easy and quick.

Reynaldo made getting a car an enjoyable experience, he took care of everything in a timely manner and was very helpful through out the whole process.

Amazing experience!!! Milks Alvarez is the best in the business!!! Everything was quick, courteous, and the whole interaction was very professional. The waiting areas are all clean, and the entire staff was very friendly and able to answer all my questions. Very happy with my purchase will be recommending to all my friends.

Excellent, super fast and very efficient. One of the best experiences I’ve ever had in a dealership. Milca (the sales person), super friendly and knowledgeable. I highly recommend this place and specially this lady.

Michael Garcia took care of us and he was great!!! I would recommend anyone I know to go see him

The service personal was very attentive and professional.

Had my truck serviced there with Mike Garcia- took care of explaining and communicating very well all while he was running solo as the only service man that day… all with a smile- even the receptionist was friendly today- Happy Yukon XL customer- recommend and will be coming back if and when needed

Price gauging at its finest. Who would buy a car over the ticket price. Not me. Would never step foot in that dealer. If I could give less than a one star I would. No rebate for being a loyal GMC customer. Worse experience ever and the salesman which is not his fault was like it’s a great deal. $20,000 over sticker price.

HIGHLY RECOMMENDED! Great selection of cars AND top notch service. Especially from Michael Garcia! He took care of me right away, very professional, and upfront about everything. This guy deserves a raise!!

As soon as I walked in I met with Milka Alvarez she helped me pick the car of my dreams got approved super fast with a low down payment. I’d recommend this dealer overall and I’ve been to many and this by far was the best. Thank you milka

Had a great experience Michael Garcia and Obi Ortiz we’re great, would recommend any day !

I was very hesitant about financing a car because I had been scammed at a different dealer in Miami. However, as soon as I got to this GMC Dealer, our agent Ara guided us throughout the whole process. She really knows what she is doing and my fiance and I were extremely thankful that we followed her guidance and took her advice. We ended up leasing a 2021 GMC Acadia, and even changing the seats to a red leather that turned out amazing.If you are need a car, she will help you with grace, dedication, and professionalism.

Jorge V. Was amazing. Polite, caring, understanding. Best car salesman I’ve ever dealt with. We flew in from Orlando and he met us at the airport and never once did we feel pressured into a sale. I will be returning for my next purchase.

Called today 10/21 2021 to inquire about the Yukon AT4 was listed at 70 thousand and marked out on cars.com but to call dealership..Spoke to AL Averez and was told they were marking up do to high demand and was I going to pay market price..if not ...then dont waste my time...... was will to pay cash but they lost my sale never heard of such from a dealership.... and I am 65 years old and have bought several gmc duiring my time.....

Best car buying experience ever. Everyone was very professional and knowledgeable. Our sales rep, Jorge Vazquez made everything happen for is to feel at easy and comfortable. He was on point throughout the entire process. We highly recommend him and the entire team.

I do not like going to dealers but Obi and Mike are always very pleasant and make my experience as good as possible.

Went in to get my tires checked and i was attended by Michael Garcia. He advised me my tires were fine and that I had a nail on one of them but it was repairable. He tried finding me a solution instead of charging me for new tires like I am sure someone else would have. Please go see Michael G if you have problems.

Micheal Garcia is amazing as a service advisor is wonderful! Hes not only courteous and professional but aware of the wait time. Felt like VIP with his attention to service. Top Advisor

Excellent service and very professional staff. I look forward to doing business again with this top notch dealership! Highly recommended…

I have never had an experience like the one I did at the dealer and it was all because of my sales person Ara Adan. It was great. People usually say going to the dealer is a bad experience but in my case it was the complete opposite. She was attentive from the get go. I can honestly say I felt I was purchasing a vehicle from someone that cared about my needs and wants. Like if I was dealing with a friend. I highly recommend if your ever thinking of purchasing a vehicle from this dealer see Ara Adan. She’s the best.

Had the best service from Michael Garcia!! Highly recommend

I made my first service with my new Envision and the attention was spectacular, Henry Calero from the technical service and the Dealers direction gave us excellent attention and solved all our requests. We will continue to trust the Doral dealer !!!

Bad service experiences always. Never going again. Made a 2pm appointment online to replace battery which is under warranty. The only other thing I asked was to add air to tires. Waited FOUR hours for these pre-scheduled services?! Guess what, when I got the car on the road I noticed tires are still way under inflated. Last service was also a disaster, tire rotation without resetting the tpms so that it shows a wrong tire was under inflated. What a joke! Please do yourself a favor don’t go there. They don’t provide the same qualify of work as other certified dealers.

We had a great experience at Lorenzo Buick GMC. Milka Alvarez helped us founding the car that we were looking for. We are very happy with her service and professionalism.

I decided to take my car for service at this dealer although it was not where I bought mine. The oil change was $49 with tire rotation which was half the price of my dealer. The service agent told me that my oil life was at 48% and he didn’t want to take my money to wait until 10%. To top it off he offered to wash my car and actually did. OUTSTANDING PEOPLE. You deal with all type of people in this city and it’s refreshing when people are genuinely nice and honest. I’ll see them at 10%!!

Went in to correct an issue with my tire pressure sensor...Scott helped me and all went really well...in and out in about 20 minutes. Awesome job!Scott know what he is doing for sure.

The return-lease experience has been a nightmare with this dealer. I returned my vehicle almost a month ago and they still haven’t submitted the info over to GM Financial. I keep getting calls and emails from GM Financial saying they extended my lease even though the car was returned a long time ago. Not only there’s a complete lack of competence, but a complete lack of customer service as well. They never answer their phones, and when they do, they barely spend any time talking and answering questions. They just wanna get rid of you by transferring you to someone else, who of course won’t answer their phone either. There’s no way to get anything accomplished over the phone. They make you waste so much time having to drive all the way to their location because they won’t answer their phone and because they simply can’t send some damn paperwork over. Total lack of respect towards their customers. I love Buick but this is the first and last time I’ll be leasing from this horrible dealer.

I was recently looking for a specific truck they didn’t have it however they were super accommodating and tried to cater to what I needed. It’s just that I was looking for something very specific in color so inside and outside. I told them to reach out to me if they get it in stock definitely will return.

Thank you so much to the company and most importantly Ara because of her I was able to get my dream car. She went above and beyond to help me from the beginning and also took me serious. If there was someone I had to recommend it would have to be Ara.

Had my 2019 gmc towed in for a warranty repair and the service rep advised me I should take it to Williamson GMC because they wouldn’t be able to diagnose for approximately two weeks and that they have no loaners. Also mentioned the parts are scarce and most likely will be an issue.

The telephone service is horrible. I went in for a recall. My dash was a little brittle from before, but the person who worked on my vehicle destroyed what was left of the dash. A little more care would have been appreciated. When I called to complain I left several messages and never received a call back! Terrible customer service!

Service was spectacular from Michael Garcia, I definitely will be back for my following services!

No second key for my brand new Enclave. No spare tire, or compressor to inflate. When you call the dealership, they never call you back.Found out I was approved for another bank with a better rate and the bank let me know that if I called the dealerships finance department within three days of signing on the vehicle that it could be reversed and then resubmitted to the bank that was giving me the better rate, so I called and they said they had submitted it already. I found out that that was a lie, because I called the bank that I originally signed with and they said that no paperwork has been submitted to them yet. So I called back The dealership to speak with finance again, and they acted like he was immediately busy and that he would call me back and here it is two days later, and guess what, no call back!

Excellent services we received for seller Milka and Jorge financial manager.we really appreciateMaria and Eugene

I had a great experience at Lorenzo Buick GMC. Im very happy with my decision.My sales person Ara Adan was very helpful and thanks to her I have my dream car home.Ara was amazing and took her time to help me with all my questions.She went above and beyond making sure that I was purchasing the right car. I cant believe that she made it possible for me to own a 2021 Acadia Denali.I highly recommend this dealer and Ara Adan is the best!

Very happy I came here! Ara Adan was super sweet and got me a car at the price point we wanted! George (finance man) was very nice as well. I recommend anyone coming here! Thank you!

Ara and her team at Lorenzo were very professional. Came in from out of state and looked at and test drove a 2014 C7 Stingray. The vehicle was as advertised and a no haggle good price. The whole process was pleasant and seamless. Returned several days later to pick up. The car was detailed and ready to drive back to Texas. Thanks Lorenzo! You guys were awesome !

We had a great experience at this place. We were helped by Jorge Vazquez. He and the team worked to get us exactly what we wanted for our budget. It was easy and stress free. 100% would recommend to anyone looking for great service and nice American cars.Thanks again Jorge!!!

I love GMC and I was on this dealer a year, It was a different experience. Today I had a situation with my car not starting in the morning. Around 9 AM I leave the car in the dealer for a battery test. I was calling the whole day to the service dep and nobody answered the phone on the dep. No call with any update was made to update us on the status of the car. By 3 pm I show up using Uber on the dealer and I was impressed with the poor engagement of the employees. Nobody take ownership on what they do. I asked for a manager and they told me Steve is new and he is not here. I asked if they have a car or any way to help me because I’m paying for a lease (a car that I can use to move around) and they give me no options. Now I’m still waiting because finally at 4:15 a mechanic is checking my car. Really disappointed with the poor customer service I received here today. I do not recommend this place no more. ☹️

I had service done in March for a stalling issue.I came back in June for a overheating issue and received a quote that seemed excessive, I agreed to pay for the diagnostic which I was told was $149 I ended up paying close to $190 for fees that included “part ordering fee” even tho no parts were ordered.I took my car elsewhere where I was given a much lower quote for the exact same service, I then called Lorenzo Buick to obtain a copy of the receipt for the work that was done in March and I was told that it would take a few days, a few days to key in my phone number into their system and click on a previous work order, and to press print. None the less it’s been weeks and still have not heard back from them.I called and spoke to various employees who gave me the run around, transfer to different extensions to leave voice mails that never get returned.This has been the worst experience dealing with a business of this size.

If you are serious about buying a vehicle and do not want to get jerked around then find another dealership. Called first thing this morning and asked for an out the door price on a truck and after 3 different sales people and 5 phones calls they send me over a price estimate and had to mark up the price an extra $5000 over MSRP for “market adjustment”. Never had a dealer try anything like this before.

I have never experienced something like this at an actual dealership. I have a brand new GMC with 300 miles and took it in for coolant leak. After they looked at it they said they wouldn’t be able to touch it for 3 to 4 days because they are at full capacity and cannot give me a loaner. They recommended I take it somewhere else. Pretty sad for a GMC dealer to do this on a $65,000 truck with 300 miles. So now I’m scrambling to find another GMC dealer.

I have been to several dealers and nobody has been able to find the problem with my car until I found Lorenzo Buick GMC. Mike García and the guys truly went above and beyond and took care of my issue.

There sales services are great, I worked with Ara and got my GMC Canyon with little hassle. Their service department is also very attentive, the moment I spoke to the service advisor my appointment was made timely and professionally.

ASK FOR ARA ADAN !!!!!! She is the best in what she does. Im sure I was a handful to deal with but she was understanding, helpful, never annoyed with me and honestly has just been amazing at trying to accommodate my needs despite me being super stressed and confused at the same time. She fought to get me the best deals. Again ask for Ara and you will not be disappointed. She goes above and beyond to provide exceptional service for her clients and very knowledgeable to every question I had. Thank you Ara for putting me at ease.

I wanted to begin by saying thank you to Micheal G., he works in the service center. He is an outstanding person and very helpful. He resolved the issue, I had which turned out to be nothing at all. If you go to the service center, see Micheal. I know if I have any other concerns to see him. Again I want to thank Lorenzos Buick GMC for having this amazing employee.

Ara, the sale rep was very professional and helpful, she made us toke the best decision when we bought the car.

Thank you Michael (service Dept)! Today I went in to change my rear break light. This is the 2 time I’m assisted by Michael in the service Dept and I’m beyond pleased with his customer service. He’s so professional and exceptional at what he does. He’s so hands on and genuinely kind.... as if I’ve been a client for years! Thank you Michael for making my time go by smoothly with no inconveniences whatsoever! You’re the best!!!!I’d highly recommend anyone to ask for Michael in service Dept when you need something done to your car. 10 stars for him!!!!!!

I lease a car from this dealer (2 years ago). The experience with them has been the worst from the first day. The services, the customer services ... everything is terrible with them. Right now my car is broken in a public parking lot 3 days ago, (a new car) and I have been waiting an answer from the dealer for three days. They no longer answer a call from my number, I have to use another phone to contact them. It is the only way that the secretary answer me and transfers my call to the service department and them nobody answers.

So fast to sell you a car and a PRE-OWN CERTIFIED WARRANTY, but hey i go to my near Dealership and guess what??Such PRE-OWN CERTIFIED WARRANTY that cost me more than 1k$ was never in the GMC System! ive been over 2 months after LORENZO GMC due to this Issue. I had to pay my Change of Oil and Service to my near Dealership bc such warranty was never in the GMC System.They can sell anything, but COstumer Service is Awful, The MANAGER ALEX MARTINEZ was my Sales Manager and had spoke with him, and NEVER fixed my problem. I REGRET buying such WARRANTY and even my car with this people. I REQUESTED a Refund to my sales person and NEVER Assisted my request. and ALEX is on Vacation, i have an Issue and they never help you. I wish ive never bought my car in this DEALERSHIP. DO NOT BUY ANYTHING HERE, you will never get your HELP.If you call, they will send the message to such Manager bc he is in a Sales Meeting with more Clients and in a month never call you back. DO NOT BUY HERE.And i am still waiting for my PRE OWN CERTIFED WARRANTY to be shown in the GMC system for other Dealership to Assist me.THANK YOU LORENZO.

I will like to warn consumers on the practices Lorenzo Buick/GMC.As a consumer and resident of Miami Dade this dealership is has left a negative mark of an industry full of outstanding and honorable people serving customers in Miami Dade.Recently purchased a 2021 GMC Denali 3.0 Duramax 8/9/2021.Sales Person Emilio is an individual that has malice and does not look out for the interest of the customer and I quote from him ( the GMC trucks are the Cadillacs of truck).On the evening of 08/09/2021 at around 6:00 pm, the check engine light came on and advising an error in the breaking system. Vehicle at the time has 39 miles. Today 8/10/21, vehicle was taken to Lorenzo Buick/GMC service department for repair. I was advised that the break controller module needed to be replaced and there are no break controllers in stock and GM did not have a time table available for a replacement would be available.I advised Emilio, I had no confidence in the vehicle and I would like to cancel the purchase based on, the vehicle issues and lack of available parts for a new vehicle.Emilo advised me that the sale was not returnable and the only option was to lemon law the car.So again, is this the the type of business that gives the community and its a customer a positive experience.All please avoid the dealer at all cost and know they are not there to promote a positive customer experience.Additionally, I have spent 2 hours trying to get a case number with GM and after 4 hang-ups by their customer service team, I was able to have a case number. So be weary of GM customer service also is insufficient.Next is filing will be with the BBB.

I walked into Lorenzo Buick hoping that I would be treated better than I was at the other nearby dealerships. The sales person, Jorge Vazquez, showed me the car I wanted and was able to get me the price I needed in order to leave with the car. It was a smooth transaction, I will be back here for might next car for sure!

It was a good experience. the process was quick and stress free. very good work and attention from the seller Yosmel Tundidor. From now on I plan to buy my next car with Lorenzo Buick again and recommend it to family and friends

I had a wonderful experience buying my new car at this dealership! My sales agent was very knowledgeable, friendly, and extremely eager to help. Once I decided on the car that I wanted, he made sure that the process went quickly and smoothly.

I went to this dealer to buy a a used car for my daughter and Eliezer the sales man basically scamed us. A day later the car was making noises and the air stopped working. They dont give solutions. We picked this dealer thinking we will get a good car but made a huge mistake. Do not buy anything from this dealer and specially do not go to that sales person.if the site would let me give a zero I would .

Very good seller Antonio. Thanks!!

If you looking for a honest dealer this dealer is Not for you,if you looking for service after you buy the vehicle this dealer is Not for you.I wont recommend at all.

Service was great, Michael Garcia was super nice. Excellent

Wow wow wow!!!! Definitely recommend Lorenzo Buick to everyone!! Milka Alvarez is the one to see, she makes you feel like family!!! Will definitely be back in the future!!

I repeat go to any other location! What horrible service and bad communication. They do not stick to their word! The manager Julio Fernandez is low class and disrespectful just the worst! I’m sure he will be fired soon anyways from how horrible he is.

Outstanding service, amazing place, friendly environment, will be visiting again soon.

I had a great experience thanks to service advisor, Michael Garcia. He was courteous, knowledgeable and considerate of my time and budget. I’ll definitely be requesting him personally from this point forward.

Advertised a cheap price on a used car, took an Uber to go look at it. Liked it, then they decided there was over $2000 in dealer fees on it. Watch out for people like this.

Very happy with my purchase of my GMC Acadia will be recommending to all my friends.

Was happy to see a Yukon Denali listed at MSRP, disappointed that it was not the actually price - Lorenzos Price as advertised is listed at $80,600 (see below) which is the same as the GMC MSRP.I completed all paperwork to purchase this vehicle online and set a delivery date. I then received a text from Jorge V. stating that there is a $10K premium on the Yukon - obviously Lorenzos Price is NOT Lorenzos true price! In my opinion, this is deceptive advertising. Even if they did not want to advertise the premium in the price, they could have included it in the canned disclosures which I read thoroughly and they gave no indication of a premium. If you are charging a premium over MSRP, then you should man up and put it out there on your website! Why waste a customers time? This is why car dealerships and car salesman have bad reputations.I want (not need) a new Yukon but not bad enough to pay $10K over MSRP - the car is going to depreciate based off MSRP not some arbitrary premium over that number. The owner is $10K underwater from day 1 making GAP insurance almost mandatory. Great position to put your customers in.I understand wanting to cash in on the supply and demand economics related to buying cars these days but again, dont advertise a price that is not going to be honored. The chip issue will be resolved and the 2022 models will be out soon. I can wait!

As always excellent service from Michael Garcia and the team at Lorenzo Buick Gmc. Will definitely be back.

A great experience. No problems at all.This place may not work for you, but it work out very good for me. They could use more English speaking sales persons. My sales guy was great.

They tact on way more fees then that are necessary in the contact and make it seem like it is non negotiable. The salesmen didnt even speak to me when trying to buy a car. I was sitting there and there were barely answer my question. There are going use your Equifax credit score when they look it up hopefully that is not your lowest score. I would go there again I would pass. Ill give them this they have a lovely receptionist.

Great experience excellent customer service went ahead and purchased the new car without any problem thank you

My experience with Ara Adan at Lorenzo Buick GMC was EXTREMELY, EXTREMELY EXCELLENT. They had the exact car of my dreams at the best price. Amazing, clean and polite service. A dream come true. I am very happy, thank you !!!

Great service and attention from from BDC and Sales Dept. the process was fast and easy. Will come back again.

Yesterday we bought a Buick enclave, Jorge attended us very well, and the process was easy. We are happy with our new car!

I was very surprised how from calling to inquire on a vehicle I been searching for they had it and the sales Antonio was very helpful