I was in this store today at 2:46 pm, I asked if they could align and swing my carThe person told me that I should expect that I was taking an orderThen near 3 he gave me an estimate but told me that I should come back later because they closed in two hours they had some cars, they had a single gomero and they could not stay after that time working for me to return on Monday.Very bad answer in my opinion, dont you want to work anymore? Learn to say thingsDebut and farewell again I never go back to this place I dont recommend it eitherIf the client entered before closing, it must be attended to this way customer service is worked, they were not willing to attend
Store manager Eddy Torres and Staff are extremely knowledgeable of each customer cars. They provide helpful information when needed for next service. They have enough patience for each customer and they make everyone gets the complete satisfaction and service provided.
Horrible service! 2 hrs to repair a flat tire. Mechanics spend more time speaking and walking than working. They invoiced 1/4 hr labor and spent 2 labor hours. Definitely are losing money. Owner should work there to make this business profitable and create a client satisfaction culture.
Customer service here is phenomenal! I’d give 10 stars if I could. Joe Benitoa is hands down the most knowledgeable guy I’ve come across in this industry. Not only did he fix my van, but saved me money! Glad I got a second opinion!Do yourself a favor and make sure you ask for Joe.Update: Each time I visit, I’m blown away by the customer service. Great job TK!
If your car needs help, make sure you talk to Edward Torres at this location. Honest and great customer service! 5 stars
What a quick, stress free experience! The employee Nick (I believe his name was) is very knowledgeable and professional, not in any way trying to nickel and dime you like most shops. Thank you Nick and staff for taking care of my car, will definitely be back!
Great service and helpful manager and team.Joe was very knowledgeable and the service was quick and they explained the problem I was having that made the process easier for me. If I have any problems with my car in the future I trust to go there.
Nick and Jorge were amazing in figuring out what was going on with my car, and explained exactly what it was so I would understand. They were so nice, knowledgeable, and incredibly fast in fixing the car. Would highly recommend them.
Great experience! I stopped by to have air put in a tire and to my surprise I had a slow leak due to a nail in a spot not easily seen. It had been a very difficult day for me and the Manager was incredibly kind. I will definitely recommend this location and will continue to have my vehicles serviced here!
Customer service is great!!! Service with a smile 😃... fast and efficient. Great prices. Will definitely come back
Went in... was greeted very cordially. Had made an appointment for 2 p.m. They were able to help me earlier. The young man who attended me..who I believe is named Nicholas and is the manager ...sold me exactly what I was looking for and didnt try talking me into other upgrades that he and I both knew I wasnt interested in. He gave me a timeline of when my car would be ready. He did not disappoint! Would most definitely be back again!
I went in for a routine oil change and tire rotation and it was a very good, painless experience. The manager, Nick was very helpful and professional and made everything go very smoothly. I will be going back and I recommend it.
I come to this tire kingdom for all of my car needs. The manager, Nick, always guides me in the right direction to what services my car needs or does not need. He is the only mechanic I have trusted. I have recommended Nick to my family members and friends and they have never been disappointed. Overall the store is very well kept and the staff/mechanics are friendly and professional. I’ve followed Nick from shop to shop for the last 7 years. Thank you for always taking good care of us.
The worst service in miami, I do not recommend them.
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The service obtained at this location was fabulous, I really did have to wait long as in others places. Excellent Professional service . Isidro Leon York actually make this happen with a very professional experience. Thanks
Excellent customer service! Fast, friendly and super clean. I went there for an oil change and tire rotation. The manager informed me I had a nail in my tire but because I bought my tires there (some time ago) they fixed it free of charge. SO thankful they caught that because I was going on a trip the next day. Will definitely come here from now on.
I had a very pleasant experience at these tirekingdom. Customer service is outstanding . They took care of my needs and even recommended some additional services which have made my car run like new. From management down to the person who installed my tires I felt that I was very well taken care of. I Highly recommend this store for a great experience
When I purchased a set of tires for my car,Nickolas the manager help me choose the right set for my truck,his knowledge and expertise was extensive!it was enjoyable dealing with him!
Good prices with appropriate options to choose from. Clean environment and knowledgable advice
Waited and waited for the desk person to acknowledge my presence, then left
Went in today for tires advertised for the Labor Day Weekend. I checked several locations for my tire and this store showed them in stock and available for same day install. Gentleman at the counter informed me that the tire was discontinued and not available even though it was advertised. The best he could do for me was to upgrade me from the $524 price to the $772. I thanked him and left.
Horrible customer service. Sometimes the computers dont work but at least they finally fixed their light that was strobing for a while. I only went for oil changes because the location was convenient & a couple of their mechanics are good people. I dont go there at all anymore, not worth the hassel & so many othet options.
I have used this Tire Kingdom shop for all my tire needs. I also have changed my oil and they have always been courteous and thorough! Nick, the manager, makes sure to explain what the car needs and never hesitates to tell me what it does not need! I would recommend them to anyone! Thanks Nick and your team!
I always have such a great experience when taking my car in. The staff is very professional and friendly and also very knowledgeable about any questions I have. Nick (the manager) is extremely helpful, he always takes his time to answer any questions, which I’m very grateful for. The waiting area and restrooms are also very clean. I definitely recommend going to this Tire Kingdom!
Great staff very knowledgeable
Excellent and fast service and the most important that I have to say is about the honesty within the service. Always take my car to this place for tires replacement or maintenance.
Terrible your store didnt have change for a hundred dollar bill. I had to go and look for change. The rest was good.
Great service, I went for an oil change and a tire rotation, the attention is amazing and very efficient, I would definitely go back without a second thought.
Great service fair prices
Went in for a nail in my front tire. Nick the manager took excellent care of me and did the repair himself.The shop is very clean and his staff is very professional. Thank you again Nick and I will be bringing my wife’s car and my truck to you for our services and tires as needed !Excellent service !!!
More then Professional And Way Too Fast. I could have used another 10-20 minutes to sit in the AC And Drink the cold water. They even went above and beyond I only can In because a valve stem Blow up. They replaced it made sure of how far I am going to drive on the now damaged tire. They made sure it would survive my 178 mile trip back home. Told me it will need to be replaced. Cleaned out the fix-it-Only-Dire-Need-ever-use-foam. Then check everything About the other three tires. And all at a can not be beaten price.
Good service and timely manner if you get there early.
Manager Francisco take customer service to another level. I was shopping for 4 new tires and Goodyear was my last stop. All staff is very professional and friendly. 👍
Took my car completely out of alignment. Car throws to the right when steering wheel is straight
The guys at Tire Kingdom were very helpful today! My technician took me out to the floor to show me where the nail was in my tire and also showed me the bad wear patterns. He stated that due to the spot where the nail is, the company is not able to patch it. He was able to give me $30 off in coupons for a new tire as well as an alignment service. I highly recommend getting your tires and car serviced here!
General manager has lack of professionalism... went for a flat tire and he answer was he doubt he could help me ...he worked was very slow and still have to more cars to go... not the answer you expect when you have a flat tire ...
This is a great store to have work done on your car. The staff and management are very courteous and helpful. I completely trust their work so much so that I drive 54 miles one way!
Very attentive. They were clear about what they could do, how much it would cost, and wether I should do it. They also showed me whenever they found issues and explained my options. The waiting room is also very nice. Great service and great customer service. Good prices for good labour.
DO NOT COME HERE ! THEY WILL RIP YOU OFF . I CAME HERE FOR A OIL CHANGE AND TO EVENTUALLY FIX MY A/C BECAUSE IT WASNT BLOWING COLD AIR AND AFTER 3 HOURS THEY PUT FREON TO LATER TELL ME THE PROBLEM IS NOT THE FREON IS THE COMPRESSOR BUT THEY HAVE TO CHARGE ME DESPITE THE FACT THEY WERENT ABLE TO FIX MY A/C . I PAID $499.00 FOR AN OIL CHANGE AND FREON. ( A/C IS STILL BLOWING HOT AIR ) I ALREADY CONTACTED THEIR CORPORATE OFFICE . IF I AM NOT REFUNDED ...NEXT STEP UP IS AN ATTORNEY.
The guy that looked like is in charge is extremely rude and after three hours they call to say they couldnt do the job because they didnt have the tire. I lost all chance to go to anywhere else because by the time they let me know it was too late. DO NOT GO HERE!!!!! I rather walk home that setting foot in this place again. The mechanic that gave me my car back was very nice but the front desk attendant was the rudest person Ive ever come across as a customer.
Very knowledgeable
Good customer service
Bait and switch.
I recently came to this shop due to my car issue. Lets just say big mistake. The first time they told me one thing was wrong, i got that fixed then it was still an issue a week later. As a result I had to take my car back for them to tell me it was something else. Money wasted & time. They are also SUPER expensive so if you want a reasonable price do not go here. They just want your money.
Excellent service!! There is a gentleman by the name of George very professional and always available to assist you in any way possible, he should be recognized.
Great service pricing & quick
Fast service, manager is knowledgable and good team player with his mechanics. Didnt like that windshield liquid refill seemed to be regular water. Recommend this shop at 8th st sw 124 ave.
Always had a good experience with this place.. They have sone me a few favors so the service is rated high by me.. Only thing is you pay for that level of service. You pay a fair but full price for service..
Great staff. Timely and informative. Makes waiting for car repairs not so stressful. Adequate seating area. Snack machine, soda machine and complimentary coffee.
Great customer service!!!🌟👍
Brought my Jeep here for a fuel pump. They were very helpful and gave quality service. They look out after their customers. Highly recommend them
Be aware. These people are thieves. Went in to the shop for a tire problem, problem was fixed but notice my change in the cup holder was gone. This has happened to me before somewhere else so i always checked what I have in the car before having someone else drive away. Had quarters, dimes, nickels and left me with pennies and of course they would deny it. Take pictures before of what’s inside the cabin of your car or just remove any valuables or heck even put a camera inside the cabin just Incase. Won’t be coming back here again.
Great customer service and price! Tires were changed quickly! A+++
Takes them a long time to tend to the customer. I was standing in front of the counter for ten minutes, the guy saw me and didn’t say anything._______________________________________Over $30 for patching a tire 👎🏼 otherwise service is good.
The people at this tire kingdom were really lovely. They took a little longer than expected for the oil change but, all in all, it was a good experience. I would go there again.
I love the place. People there do anything on there power to make you happy
Pretty good 👍services
Went in for routine service. Oil change, tir rotation, balance, and alignment. Done on time and done well
Had my company fleet-car service at this shop. The customer service was excellent.
If Tire Kingdom was the last mechanic shop left on Earth and my car was broken down and that was my only choice, I would ditch my car and walk. They have the worst customer service, period. And not just at this location. I have had other awful experiences throughout South Florida. Today I had a coupon and decided to give them one last try since I was passing by. Once again, their incompetent employees and terrible customer service had me walking right out the door in less than 7 minutes. Go to Jiffy lube right next door for an oil change. Save yourself the trouble.
Great place great customer service specially mgmt George Gonzales
When I got into my car I could smell a very strong cigar. They smoke within my car while servicing it. Never going back.
Got a wheel alignment back in June. Its now November and I found that all the shims fell out...I come back to the original location i got it done at and they cant do an alignment under my six month warranty because the guy who does it isnt there and doesnt come back until Wednesday. Its Sunday today....So what if i wanted to pay for an alignment? They just cant do any alignments until Wednesday of next week because the one guy who does it isnt there? I highly doubt no one else in that shop knows how to do an alignment or put in shims OR that they would risk losing money from that for so many days. Crappy service.
Great service a bit slow, can use more help
Customer service was an excellent experience thank you to Jorge and Carlos for all your help
Excellent service and friendly and honestThank you
I got new tires for my old car here once and I had no problems. I would come back, they do good work.
Great service, great staff.
Great customer service and good for all your tire needs😊
Excellent advice when I went for NEW tires
Very cordial, good prices, excellent service!
For the simple fact that I was not going to say anything about it but your company make customers wait an hour for a simple tire repair and be it that there wasn’t no vehicles in front of me and the manager very rude said to me you want me to drill a hole on the tire and I am like no you will not cause I am the owner I was about to call the police on him but this corporate will hear about it
Quick Service, very straight forward and reasonable prices!
Great service! can never go wrong with Tire Kingdom
Friendly staff and very helpful.
Jorge is great, so friendly and helpful! Luckily Ive only needed them for routine oil changes but Ill keep coming!!
Great service! George and guys did what they said and on time!
Great place to go shoping
Super polite and knowledgeable staff.
I recommend this shop thanks
Professionalism at its best.
I would never use this particular Tire Kingdom. They wanted to charge me for a rim that anywhere else was half the price!
Fast, convenient, great work.
Best ever,,,Wonderful job God performance
Been going there for years..... always treated right
Very nice service
Excelente Customer Service.
Great service
Very honest
Received a quote for 4 tires. Price was average to slightly high. Went elsewhere.
Cheap tires, friendly staff.
Dont trust a mechanic
Great service!
Great service
Very expensive
We service their yard
Excellent
Mal services llegamos a las 12 :15 y son las 2:33 y no han puesto la primera goma no se Los recomiendo