Awesome store. Great product selection and almost everything you need is immediately available. You don’t appreciate how specialized sailing gear and equipment is until you need it, and West Marine comes through!
Good human group. steve..Ana..Raul..Best sellers for a best results. Thank you Buddies ! Ferni of Deckservice Garmin -Shores of Mar del Plata in the Argentina
Ive visited this store 3 times in December 2018 and have been impressed each time. The shelves are well well organized, the employees are present / attentive, and they seem to have what I need. I always check online to see the quantity in stock at this of what Im in need of which makes for less wasted trips. Much better than some West Marines. If this review and photos are helpful please give a thumbs up 👍
We need these varieties of marine experiences In the Caribbean especially here in the virgin islands. This guy name sam and his staffs will walk you throughly through your selected items, which is so helpful in determining your choice from their products.
Great customer service, was able to buy my product and they happily help me load it in the car. It is a very small location, and it’s a bit dodgy looking.
Very helpful but very small West Marine
Opens early and always has what I need in stock.
They have most boathing need they give me alternatives on replacement parts, I take advantage of those unusual things.
Employees were attentive, they looked up the item I needed and it said they had 20 and they only had 1. Inventory is off a little. They checked other West Marine stores and honestly wouldn’t trust going to another store and they’re inventory be off. I found Mom and Pop Marine Supply, they pulled through for me.
The staff at this West Marine store is very nice and they know what they are talking about. I feel like they really know sailboats AND powerboats. Good store.
18 wheeler deliveries use the second entrance (before the store going south) and do a right-hand hairpin 180° turn to line up to back to the dock which is on the north end of the building where the cars park. The monorail is right next to it and its easy to find. Stay on I-95 south right to the end, dont exit, and it turns into US1 southbound. At that point you have a few miles of city traffic to the store. Its just south of the car wash and almost opposite of the Wendys on the northbound side of US1.
Their selection of most items for the average boater is above average- glad they are here next to the Grove! Super helpful staff- they helped with a complicated return and ill remember that for sure! Thanks guys
Luis is great. he should be the president
Have just about anything you need having to do with the water.
Low on stock, and bring a big wallet!
Amazing support from all of the great staff at the Dixie highway Miami branch of West marine.
Great polite employees, always ready to help you...... Great job guys
Boat supplies 😎
You cant beat West Marinefor having the little piece of hardware that you need or the ability to get it. This particular West Marine has experienced sailors that no sailboats and know whats needed for every job. Sales rep Ann keeps me coming back every time for her expertise
I can spend all day there, I love that place!
Gio was so nice, made me feel right at home and have great tips about the area, absolutely a great guy and very helpful!! Some cool stories and helped get my boat working
Very helpful people.. always a pleasure doing business with west marine
Good place but staff not very friendly.
They have everything. Not cheap but convenient.
The store on US 1 near SW 37 Ave is well stocked with knowledgeable staff. Janice, Ann, Joe, very helpful.
They have everything marine/fishing
Best West Marine to shop. Salespeople at this store are the most knowledgable, specially Juan in electronics. I highly recommend this place.
Good but small place.
Just give Albert a raise, not too impressed with the staff at first, but they were busy putting away a huge shipment, we honestly thought we were stuck as we didnt have transport of our purchase but then Raul made a call to an employee that was off shift, and we were able to get our new dinghy to our boat. Thank you Albert and Raul!
Typical retail store, but is geared towards watercraft activities and relative supplies.
Rare that I dont find what I am looking for. Helpful staff.
Extremely Poor Customer Service due to rudeness of Head Manager.The cashiers smile and do their best to makeup for their manager.P.s it does not work.
Awesome customer service.
Great local marine store. They price match Amazon and offer great warranties
Got what I came for. Staff helped me find a better option for lines.
Very nice people and everything for boating you find there
Great customer service
Always great selection and service!
Worst Marine for technical dinghy racers but we are not the target audience. Convenient for staples.The store we love to hate because it is a chain
Better than all the other West Marines around. Great staff and selection. This is my go-to marine store.
If you need help, look for Juan, great experience. He is the best in Florida stores.
Friendly helpful staff good sized store
Quality products, perfect for all your boating supplies and needs. Great customer service!
Great place, lots of variety of things and great prices!
Great work staying open and keeping essentials in stock during Hurricane Irma preparations.
Some of the people that have spent the majority of their lives their are BEYOND rude through their dismissive sarcasm. Patronizing and unwilling to understand there are other ways of doing things in this world other than their views of things. Every single time the same people with the same attitude. So arrogant.
Workers at this place are very helpful its an pleasant place for marine quick shop
Great place for all your boating supplies and needs.
Great inventory access world wide 1 day away!
Small store but excellent staff who are on their toes and ready to help right now!
Friendly and knowledgeable staff. The shop by itself is small and doesnt carry every product available on Web page. Not even display samples.
Very good and professional
Good place in Miami to shop for your boating needs, much larger shop in Ft Lauderdale, St Andrews Drive
I visit this store two to three times monthly. The staff are always very helpful, and always handle my special purchase request in the most professional manner.
Service sucks prices suck and products can be bought cheaper elsewhere. Plus they make you feel like a peasant if tou dont join the service
Great store! The West Marine employees I have met in this store are the best. They provide great service, are knowledgeable, provide unbiased opinions, and go out of their way to help a customer get what they need.Examples: My wife, a novice fisher-woman, needed advice on lures. Ken, spent a ridiculous amount of time explaining what lures WM sold, why those particular lures were sold, and how to best use them in our cruising adventure. What a nice guy! Of course, lures were purchased. When we came back later, lures on sale, Ken remembered my wife, pointed out the ones that would fit our needs, and more were purchased at a great price. We seek Kens advice whenever we go to the WM in Coconut Grove.Ann, a life-time sailor, worked with us to decide the best lines to buy for our dingy davit system during the recent July 4th sale. She helped us order our life jackets, figured out how to pay for them while the 3x points award program was in effect. And, made sure they fitted as needed when we came to pick them up a few days later. This is the experience you hope to find at when shopping at specialty stores.I do not recall the guys name, but in electronics, I needed a hard to get SIMNET starter kit (spare parts kit for me). He spent most of an hour calling different WMs trying to find the kit. Once found, he ordered it, it came a couple of days later, and we picked it. It did not have the correct part inside, apparently the sending store had modified it. No issue, on the phone he went, found another source and two days later, the correct kit was in hand. This is the type of service one seeks when shopping.With WMs new Well beat anyones price program, this is certainly a place to shop for marine equipment. If you can shop at the Coconut Grove store - add this to your blessings!PS - park your bikes by the dingy display inside the entrance.
They dont answer the phones and when they do they say they dont understand and hangs the phone up.. Lol idk what language they understand English? Spanish? Portuguese?? But w.e on to the next store
Staff is Great! Bilingual and always in good mood
Real good attentions. Price good
This is the place to get everything for boating or fishing. The staff are great!
Nice friendly staff and good selection of products for your boat.
Great staff... very helpfull..
Great selection, but dam too steep of a mark up on prices.
Good store Good costume service 👍🏻 miami fl
Friendly and knowledgable staff, always willing to go the extra mile.
Good folks. Helpful.
Customer Service is not good.
Good selection nice staff
Great boat supplies, enter south bound us1
People working here are very friendly and knowledgeable.
What can I say its expensive to shop here we all know that...but sometimes you need something in a pinch and they have it in Stock so you gotta bite the bullet...but its nice to atlas have the opportunity to have the shot at finding what we need...
Low selection & sky high prices
Not the biggest West Marine but well stocked
You will find what you need but youll be scared by some of the prices.
No help. I was there to buy 3 Garmin GPS and no store associate even assisted me. I walked out
Great store. A little bit expensive
Place was really dated... Needs a total updating
Large variety of marine parts, products and stuff, but too expensive
Right product fairly priced.
Good place for marine parts
Smaller store, but great staff.
They have most everything you need.
Great place but theres one employee, whose fat and bald thats rude to everyone, bringing the whole rating down.
If it to deal with boats, they have it or can usually get it
The Best boat store
Like most marine stores, everything here is way over priced. Things are out of the boxes, shelves arent stocked well, and the staff is not much help. Try somewhere else or another location.
They have some top-quality people with real customer service. A rarity in Miami
Very knowledgeable people
This location is very small with limited selection
West Marine pricing tempered by a knowledgeable and helpful staff
Great Store.
Everything do you need for boat and sailing
Great service
The best customer. service
Nice place
The store is messy and most things are overpriced.
Great choice!
Excellent