user
Braman Genesis
2001 NE 2nd Ave, Miami, FL 33137, United States
Appearance
Braman Genesis
Comments
Da
Review №1

I just purchased a 2022 G70 from Braman Genesis. I live in Daytona Beach and just made it back home with the vehicle. Outstanding vehicle. My salesperson Berlys Gutierrez was super awesome. She made my car buying experience seamless. She was very professional and did exactly what she said she would do for me.I cannot put into words how much I appreciate her being my salesperson. Friendly, welcoming and most of all honest which I appreciated most of all. I also have to thank Assistant Finance Director Guillermo Alvarez for making the magic happen in the finance office. My Dynamic Duo! I smiled all the way up 95 north behind the wheel. Thank you both for everything. Job well done. Dana H

Ze
Review №2

Too simple too easy. That is what Jesus Pizarro said to me when we first spoke about a vehicle my wife and I were interested in. There are almost 50 genesis dealers in Florida and we felt so good working with Jesus that we drove down to Miami from Orlando on Saturday to make a deal. Jesus really gave us a white glove treatment. He had all documents, pricing and expectations laid out simply from the onset. He checked in on our progress as we made our way down, greeted us my wife and I at the doors and really went above and beyond to make our first new car purchase special.The actual transaction was transparent and easy. Jesus made sure any issues/questions were immediately addressed. We were able to get everything wrapped up without any hassle. Completely changed the car buying process in my eyes. I cant wait to call him again as soon as I am ready to buy another car which will absolutely be at Braman with Jesus!

Sc
Review №3

My reviewI recently leased a 2021 Genesis G80 from Braman. My salesman Rafael Carrizales worked hard to find the car that I wanted. It took about a week but he stayed in touch with me and assured me we would find the car that I wanted. And he did. The sales manager, Alex (also very helpful) worked with me on price, They sent me the quote via text and when I went to pick up the car, everything was ready. Rafael is the man.. he will help as much as humanly possible. Be sure to ask for him.

Al
Review №4

Jesus Pizarro was my salesman. Very knowledgeable, professional and attentive. Zero pressure but ensured that I was taken care of every step of the way. Even dropped off my vehicle at my home and spent plenty of time with me showing me all the features of my new G80. Would recommend him and Braman to everyone.

Sa
Review №5

Good dealership and good prices. There is good inventory Jesus was my sales man and he was very good and did his best to explain the car which will take a whileThey are moving cars.I would recommend the dealer

Na
Review №6

Excellent experience. We have just moved to the Miami area from the NYC area and when deciding on a new vehicle we were highly recommended to visit BRAMAN GENESIS and to meet with Mario Henriquez. Mario was terrific. Welcoming as if he had known us for years. He introduced us to sales team member Jesus Pizarro- a superstar knowing all about the GV80. He was very excited about the product- Confident in all the features that the vehicle offers. Positive. Upbeat. Accommodating. NOT pushy. very hard worker. Superstar qualities as a team member. We were not expecting to commit to purchasing the GV80 that day but, Alas, we couldnt have decided to investigate any further than BRAMAN GENESIS. They did not have the color/scheme that we wanted and Mario got right to work on locating our preferred colors. Jackpot! He found it and furthermore it would be made available the next day. Once we arrived to pick up our new GV80 Mario and Jesus welcomed us again and Jesus took additional extensive time to show us all the details (so much to learn....) Additionally, Guillermo Alvarez, Finance team member, was friendly, professional, efficient and worked diligently to complete all of our required paperwork. Overall a fantastic experience and we would highly recommend BRAMAN GENESIS and their stellar team for your next consideration of a vehicle purchase.

Al
Review №7

Unbelievable level of service here. No BS and very transparent process. Manuel was great to deal with!

Si
Review №8

I love my new G70 and I thank David for making this purchase as painless as possible.

Ju
Review №9

Sherry Louis helped me find the exact car I wanted, excellent customer service, & very professional. I’ll be recommending her to some friends and definitely buying another car from her in the future!

ju
Review №10

Highly recommended place to purchase a great car, the Genesis G80.And look for David Perez the salesman. Excellent.

A
Review №11

This is my second car purchased from Braman. Until today I have been completely satisfied with both sales and service. Today I am totally dissatisfied with service department. When making an appointment for service for my G80, they stated they no longer provide loaners because of Covid. Last time I took my car in for service, I recall they had sanitizing machines that they used on all vehicles before returning them to the owners. That excuse is bogus. I plan on calling one of the other Genesis dealerships to request service.

Mi
Review №12

Once you try a GENESIS.. you will get addict to it ! Driving, comfort, security, style.. try it.. i changed my E350, 10 years ago... and 3 Genesis since...

Ki
Review №13

Juan Fuentes is a good guy, fought for a deal we wanted unlike other guy that took care of us last month. Very reliable.

Jo
Review №14

I just got my genesis 3.3T sport and its awesome, Alfredo Bueno thank you so much by your service.

Jo
Review №15

Most amazing experience, i dealt with Sherry and she was great!

Se
Review №16

Very nice experience buying a new Genesis fully online

Ja
Review №17

First Genesis lease - have driven Lexus (many models) and Honda (many models) - this experience at Braman Genesis was amazing! I highly recommend to anyone that is exploring options for a high line vehicle that has better value than Lexus, Infiniti, Mercedes, BMW - saw many of those in the trade in facilities on their Genesis automotive dealership!

Th
Review №18

I came in at the beginning of the month after browsing their inventory online. The salesperson Jesus Pizarro was very friendly and very straightforward with everything. He was willing to work with me only being able to come in on weekends to try to get a deal done on a Genesis that fit my needs. And he also treated me as a real person instead of a just looking at me as another sale, unlike many other salespeople at dealerships elsewhere in the area. Thank you Jesus for a more pleasant car buying experience. I’m very satisfied with my new Genesis g70.

Co
Review №19

We bought a gv80 2.5t. Thank you Braman The best serviceConrado

La
Review №20

What a waste of time. After 3 different visits, my vehicle remain unrepaired and I remain frustrated that my audio/navigation system remains in disrepair. To add insult to injury, the service manager wouldnt even return my call. Unreal and the worst vehicle repair service I have ever encountered.

Pa
Review №21

Good company. Impressive facilities. Knowledgeable and professional sales and financial people. Clear and transparent negotiations.

Ba
Review №22

I want to thank the sale associate Juan Fuente who took care of me, he was extremely friendly, profesional and knowledge of what I should get ! I recommend you to visit him and braman Hyundai

Pa
Review №23

I showed up in December for a test drive offer after browsing their inventory online. Upon arriving no one seemed to notice I walked in and after arranging for a test drive there seemed to be a major disorganization going on. I decided to go home to decide whether I should buy the G80 or continue looking into other luxury brands. They assured me that the test drive offer is valid regardless of a purchase. Nearly 2 months later I have yet to hear anything about my test drive offer and even left a voicemail for their manager to get back to me. I have yet to hear back from them and it just reminds me of how disorganized their lobby is. Honestly the G80 is a great car but customer service is severely lacking here and thats what truly sets Genesis apart from Mercedes, Lexus, and BMW. Its not worth coming here and receiving this kind of service for the price you pay for these type of cars.

A
Review №24

Today at 1:16 pm Sept 10, 2019, my wife went to Braman Hyundai (2001 NE 2nd Ave Miami, FL 33137 ). For a warning light on her dash. It was a bad bulb, the rear middle one. They gave her an estimate of $115... I told her to LEAVE. I went to Advance Auto Parts, got a pair of bulbs for $3 (Lady gave me a $5 off coupon). And I did it in less than 2 mins!

yo
Review №25

Excellent attention and good treatment, I recommend it, ask for Justo Toledo who will attend you like a business professional

An
Review №26

Good place to buy a car.

Eu
Review №27

I cant say anything I dont remember

Information
16 Photos
27 Comments
3.9 Rating
  • Address:2001 NE 2nd Ave, Miami, FL 33137, United States
  • Site:https://bramanmiamigenesis.com/
  • Phone:+1 786-574-3093
Categories
  • Auto parts store
  • Car dealer
  • Auto repair shop
  • Car finance and loan company
  • Car leasing service
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:11AM–5PM
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Similar organizations