I’m giving this place 5 stars for many reasons but mainly because of the outstanding customer service. Those from Miami know that good customer service is hard to find here but this place is an exception for sure. First of all I called about 20 different glass places in the area and Duque had the best price out of all. He didn’t have my glass in shop but said if ordered by 2pm he’d be able to have it that same day if not, then the day after. Duque the owner is the one handling the phone calls and he was the one helping me once I got there. He was very courteous and easy going. Very nice guy indeed. He was super nice when over the phone and in person. He speaks both English and Spanish. My car was finished faster than I expected. And he took his time in making sure my window worked properly and that there weren’t any other issues. I was left a happy customer and blindly recommend him.
The best prices in town, extremely professional personnel. Got my driver window installed and the car cleaned. Two thumbs up
Very happy I found Duque Auto Glass. Their prices are very fair and service is spot on. Communication was great and easy. They are fully bilingual which is great too.
Exceptional service and quality work. The technician ensured the part was correctly installed and professionally.
Reasonably priced. Made time for my emergency same day, and even recommended somewhere to get a bite to eat while I waited.
We called early in the day because of the good reviews to make sure they had our specific windshield and they reassured us they would have our specific windshield by a certain time. We arrived and left our car while we got some lunch and when we came back we found out that they had in fact not gotten our specific windshield and they had already taken off our windshield. We now have been waiting a total of 2.5 hours. Once our windshield did arrive I had to go and ask the lady we spoke with where we were at with our repair for them to get started on it...I can’t speak for the quality of work yet but based on the professionalism and how things have been handled up to this point I’m not expecting much. Yes it’s a little cheaper but it’s been a reminder that you get what you pay for...
Good price, but i had an delay in my glass arrival because it out of their hands if you order it from out of town
Great customer service, quick mobile service, and best prices in town!
Excellent service and price.
Great Service and On time! Went today with a broken window and they were so helpful And nice!! Definitely I recommend this place
Good service at good price
Efficient and very professional individuals. I recommend 100%.
Fast friendly people
Very rude over the phone.
Very good work..I havent been here in a while
Great price, great service! Thanks so much 😊
Id recommend this shop to anyone and everyone. Friendly staff and great prices. They charged me a great price compared to all other shops that I called. I saved more than $120 (based on the quotes the others gave me). Duque Auto Glass is my Go-to for my auto glass needs.
The best place! Very honest people. They initially thought that the regulator of my car was broken and that I needed a new one, but when they discovered that my regulator was just fine, they charged me just for the service of placing the window in properly, which ended up being less than half of the initial price! In any other places they would just sell me a new regulator and charge me a lot more. Very honest people, very fair prices, and very fast as well!
They always do me right. Ive used them 10 times and they are always a pleasure. 1 time I could hear glass inside the door but they took care of it and the other 9 times were perfect.
Wow. I’m hard to impress but DO NOT pass up this place! I’m not from Miami but they made a lasting impression that I will NEVER forget. Mercy and the owner Carlos were GREAT!!
They are the best
I was in need of replacing the windshield of my son’s car. I did plenty of research before I decided to use them to the job as I really did not know where to go or who to talk to. After a full week of research I can say that they not only have the best prices around, but they are extremely professional and honest. I spoke to Carlos and his father and they are simply exceptional people. Their customer service is just excellent and the job was done much faster than I ever thought it could be.I am amazed of this place; they are truly an example of a perfectly run business – very impressive.I highly recommend them!!!
Awesome service!!!
Great service and reasonable prices. These people truly know what they are doing and go out of their way to help. I would say that this business provides a real bargain for all its customers!
Outstanding service. Purchased windshield for export, they did all the work for me, with efficiency, professionalism and with the best deal. Jenny is great and helpful. Duques Jr and Sr knows to run a business!!!Wont bother to call another company next time.
The best. Replaced my semi truck windshield.
Great an expedited service. Good prices too, and excellent communication with customers. I highly recommend them.
Theyre all nice and responsible people, and the prices are very competitive. Ill recommend them always.
This place is better than safelight. Saved me about $100 by going here. People are really nice too!
The guy front desk is great. They work really fast and are honest with prices. Walked in and out in 25min
Great services and very cheap ..
Very good service. Honest people.
Amazing customer service and unbeatable prices!! And the car wash next door are awesome!! Recommending them to everyone I know!!!!!
Good customer service, very cheap prices and very quick changing my window.
Very nice professional personnel. Best price I found around me ( called 4 more places ). Excellent job!
Great service, awesome prices,(efrain) awesome installersi highly recommend these guys to anyone
My car was broken into last night and the window was smashed so it was already a pretty bad day. I showed up at Duque auto glass and not only did they have the part for my car but they change the window in under 15 minutes. They made a pretty crappy day a little bit better and they couldnt appreciate it more. This will definitely bemy go to for future auto work.
Always fast, good customer service and reasonable prices. I highly recommend it!
Very good, the new window is still holding strong
Honest people, fast repairs and low prices. What more can you ask for
Quick responde and great prices
Glue on the dashboard and trim outside the windshield fabric and trim damaged inside rhe cabin. As auto glass technicians this guys are good butchers, good customer service at the office very poor execution ...
Very satisfied with the service. The manager is very friendly and professional his price beat everyones I work for car related sales we dont do mirrors or glass but now I have someone I can reccomend. 5 stars definitely
Super pro, great prices !I asked them out of curiosity, they are in business for more than 40 years! That means a lot :-)
Good service very friendly and helpful.
Very Professional staff, great prices and fast service
Big mistake going to these guys. First it was major wind noise AFTER they replaced my windshield. Took it back, they said they fixed it, then it was a water leak. Didnt want to deal with them anymore, so I took it to a real auto glass place called Glass R Us, and they told me they didnt even feel it in the bottom. Dont waste your time with these people. Very low quality work.
The best place in Miami
Very nice staff, they replaced my driver side window really quick for a fair price.
Very professional and efficient, fair pricing and they work quick!
Friendly staff, reasonables precios 👌👌
Excellent service. Excellent carwash. I highly recommend it.
Great place, highly-qualified staff and reasonable prices 👍
I adore this company.. i have used them twice in less than a year. They are so effecient and helpful. I neber had the feeling they would try to cheat me like so many repair companys do. They are bery friemdly and extremely POLITE!!! Most importantly, they are timely. If they say theyll be here at a certain time. They will be. If not, they call to let you know...
Great place I highly recommend it! Best customer service in town
Never been
Great and professional work done in a fast and timely manner!Awesome place!
Honest people, cheapest price on window replacement & quick turn around.
Cheap and fast replace your windshield!.
The best auto Glass in Miami, great prices and fast service!
Awesome customer service, right product, underpromised over delivered on glass and turn around time. Thank you to all the staff at Duque!
GOOD SERVICE AND FAST!✌🏻
Excelent service and fast. Thank you !!!
The person who drives the van needs to get his license removed as soon as possible.
The cheapest windshield replacement in Miami.
I been here almost two hours waiting to get my windshield fix n the guys to a break during the time of wait what kind of business is this not good services
Quick and great service,
Excellent service
Great service
Cool
Good
Super bad
Great
I LOVE WASHING MY CAR THERE ... THE MANAGER. SUPER GOOD PERSON AND 100% RECOMMENDED SERVICE
Good place
It is a small place, but with excellent service. I recommend it
Good quality, professionalism, good service, they work well and fast, good prices. For me everything is excellent.
Very good service, fast and professional.
Excellent attention and zero delay
Very good attention and a great job.
Fast attention!!!
Very good service
Excellent work and guaranteed, Duque el viejo has been in that same place for many years and quite cheap compared to others
The workers who put the windows are not well prepared, leave the windows with problems, get on and off alone.
This place is perfect for hand car wash. Your car is super clean, inside and outside. The attention is fast, an average of one hour.Meanwhile you enjoy Nicaraguan food grows from there.
Change the glass on my Ford F-150. Excellent service and super fast! Recommended 100%
Good place to solve any problem you have with the crystals of your car
Easy fast and without peas
Very good
I was waiting an hour for the one who was going to put the glass of my wifes car window, not advisable to arrive after 3 oclock in the afternoon.
Good service and friendly
Very good service, friendly, competitive prices
Its good
Good job and good price
The service is good here, just a little expensive