Exceptional service. This has been my best experience with a bodyshop ever. Professional, fast, quality work with great customer service. What more can one ask for? Getting your car damaged is not something one wishes for, but if it happens again... I definitely know where to come back to get it fixed.
My Dodge pickup truck was hit twice at work and I needed a body shop to do a good job in fixing it. Since I first met Felipe, he was very objective and helpful. In four working days, my truck was repaired perfectly at a fair price. Very professional. Thank you Elite Collision!
I highly recommend this Body shop, it’s the best body Shop in Miami for any car repair needs and paint work. Customer service is their #1 priority, they want to see the customers happy and provide remarkable service. Their quality of work is exceptional. They repaired my rear bumper and overall the experience was phenomenal, did a perfect job and Felipe the owner made sure I was taken care of very well.
Definitely recommend and don’t go nowhere, the service is top Notch And the rest of the staff are professional and friendly compared to my x auto shops Chris explained in details the process of the repair of my car with my insurance etc. no hidden fees anything adjustments he informed me and follow up me & Kudos to the owner as well he’s helpful and kind with all my question on the final time to pick up my car the shop is clean & safe, thank you very much to make my car brand new again I’m amaze and impressed
The customer service I received from Ana, Felipe and the rest of the staff was above and beyond! They are courteous, professional and friendly. The fact that their lobby was shiny and spotless to me, showed they take pride in their business. Most importantly was my car! It looks and feels like it did when I drove it off the dealer’s lot. I am not joking, the detailing was the best I ever had too! I will not hesitate to recommend anyone to this business if you are ever in need of auto repair!
This auto shop is great! The minute I step in and was greeted by Juan Carlos I new I was in the right place. He was courteous, caring and professional. Ana at the Reception Desk was professional and friendly. The guys that work on my car did a fantastic job repairing to the side and front fender of my car. It looks better than before. I will definitely recommend this place to my family and friends. Thank you!
Excellent service! From the moment I contacted them over the phone, to pulling up to the shop and the superior service offered.I was impressed with how they took care of everything and the whole process seemed seamless and easy. My vehicle was ready within a day and they had even taken care of some minor cosmetic issues I was not expecting them to take care of.I was so surprised that my vehicle was ready so fast that I had not planned around picking it up but they offered to bring it to me, it really was my best experience with a collision shop, I cant say enough how impressed and pleased I was with their service.
This was the best auto shop experience I have ever experienced! From the moment I drove into Elite, I was greeted by a team who had the rental car ready, paperwork from my insurance prepared and Felipe was ready to examine the car. The team was able to turn my repair around in 1 day. This was the best customer service I have received since moving to Miami, I wish they ran the management at my apartment building! Staff was positive, kind and professional. I would recommend Elite to anyone who needed auto body work.
Unfortunately I recently had pretty extensive damage to my car door, and I was referred to Elite for repairs. Its always stressful to have to go through the whole process, but I must say, the staff at Elite made it as painless as possible, to an extent that was truly amazing. Actually, it was one of the best customer service experiences I have every had - anywhere. Everyone was professional, courteous, efficient and so helpful. Also, their work on my car was absolutely top shelf. I will recommend this company to all my friends and family if they ever need it due to this fantastic experience. Well done and Thank you!!
I loved the service here. I was skeptical at first since its hard to find a good repair place but was truly impressed. They made everything easy and convenient, very professional and a great staff!
Friendly customer service, very fast and repair looks great. Highly recommend.
Elite collision was one of the best body shops I had work on my car and they did a great job. Also everything was passed my expectations
Theses are are true professionals. They do amazing work and provide excellent customer service. Can not recommend them enough, my car looks brand new
Very quick AND professional service. The staff treated my car and I with respect. All the staff there was happy and nice. I recommend Elite Collision as they do help you.
This is a awesome body shop . From the moment I walked in I felt welcomed and comfortable. It does not feel like a classic body shop where I’m skeptical about what’s really going on.
I used Elite Collision through my Geico insurance and I seriously cannot say enough good things about this place. I had some body work done on my BMW (they replaced my bumper & grill) and the work they did was perfect - the car looks exactly as it did when it left the lot. Staff is incredible (Karen/Chris - thank you) and everyone I spoke with was informative and no BS. I dropped my car off on Monday & had it back within 30 hours (no joke, one day). The only annoying thing about this process was the Enterprise rental I ended up getting. The car was disgusting and definitely not COVID safe. In addition to the car being disgusting, the Manager (Carlos) said he was going to honor a certain price and failed to do so. I wouldnt use their service if you dont need to but Elite Collision is incredible and I will refer everyone I know there for body work. Thank you very much to their/the Geico team.
Pleasure working with this body shop. Awesome job. Felipe took very good care of me and continuously kept me informed with the progress of my vehicle. Extremely satisfied!
I had a car accident about a week ago and picked this shop to repair my car without knowing anyone who had taken their car there. I liked the fact I could rent a car at the same location making things easier for me. Accidents are extremely unpleasant to say the least and this shop had immediate appointments open to take my car in and they open early which is a huge plus when you work. I took the car in, I didnt have to wait, everyone there is extremely professional and really nice. I was pleasantly surprised at how quick everything was from the moment I dropped my car off, picked up the rental and got the call that my car was ready. They fixed my car in record time. I also had them replace the bumper and I love the fact the price they quoted for the bumper was EXACTLY what it was. No bump up in price for labor. I made a great choice picking Elite. While I hope I never see them again, IF I have another car accident Ill definitely be taking it to Elite. They are awesome! Thanks guys!
I HAVE A BRAND NEW 2020 FORD RAPTOR AND WAS IN A MINOR FENDER BENDER (NOT MY FAULT). THE OTHER INSURANCE COMPANY WAS TAKING CARE OF ALL OF THE DAMAGE FOR ME. BEING A NEW VEHICLE, I ONLY WANTED TO TAKE IT TO THE FACTORY AND HAVE NOTHING BUT OEM PARTS PUT BACK ON THE TRUCK. GEICO RECOMMENDED THAT I TAKE IT TO ELITE COLLISION SPECIALISTS AND I WAS LEARY BUT I SAW THAT THEY HAD (5) STARS SO I DECIDED TO GIVE THEM A TRY. BY FAR THE BEST DECISION I MADE. THEY ARE INCREDIBLY HELPFUL, SERVICE ORIENTED AND WILLING TO GO THE EXTRA MILE TO MAKE SURE THEIR CUSTOMERS ARE HAPPY!! I WOULD ABSOLUTELY RECOMMEND THEM TO ANYBODY!!!
My Honda Accord was recently burglarized. Let’s just say, I found my car on top of bricks and ragged edged rocks. Multiple repairs were needed. From brand new rims, to a few paint job, to repairing moldings and disks. Definitely time consuming and not cheap repairs. Not the way I wanted to start my weekend. Thank goodness for insurance. Luckily, my insurance adjuster advised To have Elite Collisions Specialist Inc. take care of the repairs. I’m absolutely ecstatic that I listened. The owner personally took care my case. He provided daily updates and did a FANTASTIC job. They even took care of returning my rental car for me. I’m so happy to report that my car looks good as new! Even gave it a little wash (Stella was a wee bit dirty). If you’re looking for quality work done to your car, DO NOT HESITATE TO CONTACT ELITE SPECIALIST INC. They are the best.
Very helpful and professional. From the beginning of my appointment to me picking up my car, everyone that had greeted me or helped me were respectful and courteous. Their turn around time is very quick and the quality of their work is outstanding. The owner was very friendly and helped me from the beginning, went through everything thoroughly and made sure I knew the process of my repair and kept me up to date with the progress. Would recommend this shop to anyone!
Great place, excellent customer service!
I have taken my wifes 2018 GMC Terrain here twice now to get body and suspension work done. Both times the work was done ahead of schedule and with an incredible amount of detail. From start to finish, the crew at Elite Collision went above and beyond my expectations. My wife and I were kept up to date and informed every step of the way and the car was returned to us in new condition (If not even better).Thanks again for the excellent service!
Excellent customer service, nice trustworthy people who do a fantastic job.
Excellent, fast, informative service. Very friendly atmosphere. Took a peek inside the bay and noticed top of the line equipment. Took care of every single issue my truck had after the accident. This is the body shop you want. Hands down.
Excellent work and the staff was very courteous and professional. Definitely recommend this place.
Elite Collision Specialists was INCREDIBLE! They got my car done faster than expected, and added a full detail wash completely free of charge. All employees were extremely personable as well. I would definitely recommend to anyone I know.
Felipe was great. The staff was friendly. My car got back in the exact time they said with no hiccups.
Best bodyshop in miami first class
Extremely professional. The owners are courteous and experts at their craft. My car was done in less than 24 hours and looked new. Customer service was excellent from front desk to the car repair specialists. The actual body shop is clean, sleek, and new.
Just picked up mg car, repairs done because on a hit and rub accident. Work completed in 3,days. Excellent service and great customer service. Thanks elite.. .and the warranty fo repairs is truly nice. Thanks. Front desk customer representative was just awesome.
Excellent job!!!. After the repair my car. looks like new. Like it never was in an accident. We are very happy with the repair and the staf..
Excellent high quality work and service. Used them through Geico when my car was damaged. They arranged a rental car for me with Geico, did a great job repairing my car, and had work done timely. Very nice.
Great and quick service. I took the car there after a rearend auto collision and hâd a nice experience: the office is clean and pleasant. The personnel seems friendly and cooperative and try to be helpful and reassuring. The work was done reasonably quick (3 days to change the back bumper). Very satisfied, I highly recommended it!
Im very impressed and highly satisfy. Great service, they paid attention to detail to all the steps of the process. Use them with confidence!
Very nice and professional people working there
Elite Collision went above and beyond! While traveling to Miami I was in a minor fender bender... Took the Jeep to them knowing I only had 7 days for the whole process. I was early to my appointment everyone was so kind and helpful took me way before my appointment time .. Both Chris with Geico & Chris With Elite were awesome.. the 2 young gentleman who went over the car said they should be about to have to car completed in 7 days but with anything something could come up so just leave the Jeep with them and they would keep me updated throughout the process which they did I received multiple updates one the very next day letting me know it should be done in 5 days rather than 7! The enterprise rep only had a sedan available after explaining we needed an SUV he immediately went to another location and switched it out for us! They called Friday (Day 5) to let me know the Jeep was completed and after just having surgery i explained I was unable to drive the rental car and my boyfriend who was not on the insurance was unauthorized to drive it .. elite said no problem and they had Fileppe and a nice young women drive my Jeep over to the air bnb (15 mins away) and they took the rental back for me! I couldn’t have asked for a better customer service experience!!! Thank you all again!!!!
Had a Great experience working with Elite collision. Very Knowledgeable staff and got my car in and out in no time using top of the line products!
Love this shop I recommend 100% thanks to Geico for choosing this shop for me and thanks to all the staff of Elite Collision Specialist for such an amazing job and the cust service they gave me.
Spectacular service and work. I couldnt be happier with the results or more impressed by the 3 day turnaround!!!
There are really no words to convey the professionalism, skill, precision, care, and customer service that Elite provided us. It is virtually impossible to find customer service like this in Miami, let alone at a body shop, repair shop. This place is a GEM. We were sent there by Geico, not sure what we would get. I was able to choose them from a lineup of options and because of their reviews, I went for it. I made the BEST decision and Geico is lucky to have them. From the minute we arrived, we were treated with respect and attention. They gave us a individualized review of their intended repairs. They toured the car with us and had each dent labeled. The owner was there with us every step of the way. I knew I was in good hands. Throughout the process, they kept us updated. They called and left detailed voicemails. And when I picked up the car, they had it detailed, looking shiny, brand new, and absolutely beautiful. This is not just a repair shop, this is artwork. They are specialists. They treat this line of work as it should be treated, as an artisian craftsman speciality. Not many places take that word to heart. DO NOT HESITATE FOR A SECOND. Trust Elite with your luxury vehicle and even the car youve had for ages. When we picked up the car, as my husband was driving away, the owner stopped to buff out a spot he noticed. He wanted it to be perfect! The owner takes the intricate care with your car not because he is looking for a thank you, but because its organic and natural to him. (We even tried to give them a tip for the fine work they did but they wouldnt take it! ) He is a specialist. He cannot do anything but the best work, its in his DNA, and you can see that. We are lucky and Miami is lucky.
Great service, awesome staff, wouldn’t chose any other place!!!
The front hostess was very cordial and professional
Quick & great service!! Associates are extremely nice!!
Professional working there.
I chose this place because of the good comments I read about it. I confirm and join them. Good attention and a totally cozy atmosphere. By mistake and / or confusion at the time of making the appointment, a service was not added and they did not hesitate to help me immediately when they noticed.
Very professional, good service
Excellent 👌
They treated us excellent and the car was very nice the work was excellent they are very responsible is a very good workshop I recommend them a lot
We came to this workshop because they hit usAnd the truth in a situation like that one feels desperateIn this workshop we solved absolutely everything, the attention from the ladies of the reception. the employees who worked in our car and the owner Mr. Felipe was on the standards of the best workshops in MiamiThey are guaranteed professionals who help you and solve the problem that the vehicle presents and care about the customerTreating him as friendsSo in all sincerityIf you need people of confidence who work in your vehicle to guarantee an excellent job and serviceTHIS IS THE CORRECT PLACEEXCELLENCE IN THE SERVICE ⭐️⭐️⭐️⭐️⭐️⭐️
It is fast and efisiensia at work, the cars are like new.All this is a product of the good work and professionalism of the work team.
Really, very good and fast service, kindness and professionalism of the whole group ... Thank you very much
Inside the traumatic thing that is to take the car to the workshop by a shock, Felipe and his team in Elite Collission Specialist, you eliminate the stress. They treat you with the best attention, down to the last detail, with professionalism and excellent energy. I recommend them 1000%!
Excellent attention, impeccable work, very grateful.