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MasMotoSports Service Sales Honda Yamaha Polaris Can-am Kawasaki Suzuki
5400 NW 79th Ave, Miami, FL 33166, United States
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MasMotoSports Service Sales Honda Yamaha Polaris Can-am Kawasaki Suzuki
Comments
Au
Review №1

Purchased Yamaha Raptor from them today. Very pleasant experience with all the great people.Hector was professional and courteous.Cannot be more pleased with the purchase!

Lo
Review №2

Great customer service. The owner help me get my self a bike for a great price love it 100% recomended.

In
Review №3

Whatever you do, please do yourself a big favor and never do business with this establishment. The owner has a terrible attitute and he is not trustworthy. He also wants to take advantage of young customers who he think he can intimidate. His used scooters are broken and does not let you try them allegedly because you cannot run them on the public road, then he sells you a vehicle that does not work well, and gets very testy with you when he is caught in the scam. We managed to get him to return the money for our scooter but it was not easy to do and his rude and nasty attitute, made me want to warn everyone to never waste time visiting this crook. People like him should not be in business.

Fi
Review №4

I ordered a 2 piece suit through EBay and reached out to the company letting them know the pants were not the right size and I wanted to do an exchange. I never heard back until one day I get a message from them asking for me to “leave positive feedback.” It’s crazy they ignored my previous messages but had time to ask for a review??? I am highly disappointed in the lack of communication and care for customer service. Do not recommend…

Ca
Review №5

Very unprofessional business owner. I accepted a job offer here despite the horrible reviews, because quite frankly I just needed a job. While working here the owner was very disorganized, rude, and a little too touchy for my taste. He was very inattentive to the needs of the customers and showed complete disregard for the online clients purchasing through eBay. When I told him a customer had received the wrong item and wanted to do an exchange he completely brushed it off. If anyone is looking to buy from here, beware, they’re pretty much a chop shop looking for a quick buck.

An
Review №6

Customer service TERRIBLE. Prices are ridiculous for used merchandise. Do not recommend.

th
Review №7

This location appears to be permanently closed. All shutters were closed on a Saturday almost an hour before their listed closing time.

Pa
Review №8

Amazing store! Had a great experience finding everything I needed and the customer service I received was incredible especially in the front desk! Arais, especially, was very attentive! Will definitely be back!

Gr
Review №9

Very good attention and service💪

Is
Review №10

I ordered a 30 L scooter trunk from here online.It was shipped very quickly, but thanks to United States Postal Service It got lost in the mail.The folks at MasMotosports were very polite and helpful in getting the issue resolved and getting my product to me.Overall it was good customer service, And I would not hesitate buying from them again.

ar
Review №11

AWESOME PLACE! BEST SERVICE, BEST PRICES, BEST PRODUCTS!!!! 5 STAR

Re
Review №12

I advise no one to go to this dealership bad business falls advertisement you see stuff online they do not have in store I recommend do not go to this store theyre not but bad business

An
Review №13

Excellent attention!! The owner gave us a crazy deal that we could not leave!.Ten por seguro que volveremos!

br
Review №14

By far the best service and motorcycles in Miami thank you so much for your service!!

Jo
Review №15

I cannot say enough positive things about this business. I was riding through Miami on my Burgman 650 and experienced a tire failure. The Burgman has a difficult-to- find tire, but they found one and were able to install it for me the SAME DAY. Everyone was pleasant and helpful, the pricing was competitive (although I would have paid darned near anything to stay on the road). If I lived in Miami this would be my go-to place for service and parts. You are lucky to have them here! I actually hugged the young lady at the desk because she was so helpful to us.

de
Review №16

I would have put 0 stars if I could. Never ever go to this shop unless you want to waste time and money over a motorcycle that doesnt work. The owner Hector seems friendly at first but hes just a greedy man looking to make a quick buck. The women at the front desk is the same, seems friendly at first but doesnt do anything to help. Went in to see a bike, tried it out, everything seemed to work and run good. Their mechanic even confirmed with me that the bike was in very good conditions and that I should have no problems. Made a deposit but couldnt pick up the bike until the week after. When I finally picked the bike up, the bike broke down the first time not even a block away from the store. At first I thought it was a dead battery, so my gf drove me to go buy a new battery and when I replaced the battery and it started up again until it complete stopped again, not even 2 miles from the store. Tried to call them to ask for help but according to the women at the front desk, they could not help me bring the bike back to the store unless I was to push the bike back myself or call a tow truck.Turns out, nobody knows anything at this store, and they just want to screw you over. So never ever make a step through their doors. youll end up losing money.

Ju
Review №17

This is the place to go when it comes to the Motorcycles, ATV, Scooters. They sell, trade, and rent with really great pricing. I went for a service for my bike and ended buying a great ATV tour with my family.

Ga
Review №18

Great people. Excellent Motorcycle gear at awesome prices.

or
Review №19

Amazing service, we rented a four wheeler from them. Everything went smooth and we had a great time. Looking forward to renting from them again.

Ca
Review №20

Wanted a simple bearing installed. They completely butchered the job. When I asked for my money back they kept dodging my phone calls for days.$130 to install a bearing ina magneto housing? Overpriced. But I wanted it done right. Been trying to get in contact with Hector for two days but he’s never “in the office”.Waste of time and money.

He
Review №21

Terrible Service, Poor management and with ridiculous prices. I would not recommend anybody to go to this so called shop.

re
Review №22

Horrible customer service thru the phone. I can feel the anger and the unwillingness to work thru the phone. Left such a bad impression I would never go there.

Am
Review №23

This place is great Hector was very helpful and my purchase was easy the mechanic helped us load the atv and everything would definelty recommend this place.

Em
Review №24

Judge for yourself.I went To buy break pads for the scooter to change it myself. They werent happy about selling me just the parts. Then, when i went To install it was the wrong one.I returned to exchange for a another and again they gave me the wrong ones. My scooter is uncommon so Im not too surprised by this part.I went back and told them and then they tried to give me a used pads that didnt even match. lol, although they said it was new it was half as thick as a new one that I compared it too (meaning it was half way used up, right?) I had found a store that did have them and so I asked to just have my money back... what hassle. they wouldnt offer me any more than a store credit- I just want brakes and you didnt have the money for to buy breaks without them returning my money.The next time I returned to there store with my scooter because it wasnt turning on. I signed to pay for their $60 inspection... the owner then came out said no that he didnt want my business because I complain to much. I only asked for fairness and if hes not taking advantage of people, he doesnt want the business. 2 stars because the girl at the front was nice about everything.

Sa
Review №25

Awesome staff at MasMotoSports. Best prices. Thank You for all your help.

Cr
Review №26

Great place to buy bikes, accessories and parts. Excellent customer service and very knowledgeable and skilled mechanics.

Je
Review №27

English readers, please if you want good service go elsewhere.. the main guy who answers the phone is absolutely no help and the worst customer service attitude, the younger mechanic who works knows his stuff and is the best they got thereEspañol : no triagas tu moto aqui, lo peor customer service en Miami, lo unico bueno es el mechanico joven

st
Review №28

BEWARE... My credit card was stolen and used to make a purchase at a gas station the day after making a purchase in this store. This store was the only charge I made with the card in weeks and they had “mistakenly” had to swipe my card twice at the store.

St
Review №29

Best place to buy a bike or qaud or even a trailer Hector has it all and has awesome prices very honest also

Am
Review №30

Over priced rent a ATV 4x4 NOT working muffler broke was all patch with a piece of metal, they said tank was full and we have to add an extra $ 4.00 usd. Not worth it waste of money, time, and we dint enjoy the rental, was suppose to be a fun day, end it as a HORRIBLE day full of issues with that atv.

Jo
Review №31

Good morning. Please read before goingWhen I went looking for a shop to do a few upgrades to my ATV I came across Masmotorsports. The shop looks Well maintained and clean. But I noticed that they had a lot of 1 star reviews. I’m a person that likes to formulate my own opinions about things and places . So I went a head and had Masmotors install a snorkel kit and a radiator relocation kit on my Honda ATV. Man do I wish I would have listen to those one star review, where do I start. Once I got my atv back I went riding and I noticed that the U pipe that goes to the riser of the snorkel is disconnected. So I check and to my surprise they didn’t use PVC cement to hold the pipes together. So when I called and told them that the snorkel came apart they told me that you aren’t supposed to glue the pipes together and they went on to tell me they those pipes are meant to stay together with just pressure......?!?!?!?!? um... I don’t know where they go riding but when I go riding there are bumps, dirts and mud. So that was lie number one. Then I notice that my radiator relocation rack is missing the back up coolant reservoir tank. But before I accused them of not installing it I call the manufacturer directly (Highlifter) I spoke to a representative And they told me that every relocation kit comes with the back up coolant reservoir tank. So I went ahead and called MasMotors and told them that I want to pick up the coolant reservoir tank and I’ll install it my self. The mechanic from Mas told me I didn’t need it that when you relocate your radiator the part is eliminated..... So lie number two. So now I spoke to the own and he as very aggressive with me. The the own said he would fix the snorkel and that this was the last time he would work on my ATV. Very bad customer service form the owner. So they fix my snorkel. I ended up having to call Highlifter to order the the coolant reservoir tank and had to pay an additional 40 dollars for it. So I will never go to this shop again. And I urge you to never go to the shop Unless you want to over pay and possibly damage your bike.

Re
Review №32

Best service 100%satisfy thank you guys👍👍👍👍💪💪💪💪

Bi
Review №33

Hector is a great guy and has good prices on atvs and accessories.

Ni
Review №34

FIND ANOTHER PLACE!!!!!!0 stars if I could. If you want to never know what is going on with your ATV. Never recieve calls on the status of your ATV, and have working parts replaced that you did not ask for this is the place. Very over priced and not worth it. Trust me and the other reviews.

Ro
Review №35

MasMotoSports in Doral, Fl has everything I needed for my ATV, Motorcycle, and scooter. I am so looking forward to my Labor Day Weekend with my MasMotoSports products.The owner Hector knows his business and everything about MasMotoSports.

Ga
Review №36

Very bad service don’t bring your bike here they’re gonna overcharge you and the older guy is terrible he can barely speak English or Spanish

Ca
Review №37

Thank you for your service, my bike is running great now

Lu
Review №38

The best place to buy bikes and personalized service.

Yo
Review №39

They know theyre the only ones around and got pricy.

Ro
Review №40

The owner is a good guy and works with you

le
Review №41

Hi how much to rent some 4 wheelers like 2?

Ca
Review №42

Horrible!!!! Waste of gas and time. They are supposedly cheap???? $1500 to change a crankshaft off a 2012 honda rancher!! THEY OVERPRICE EVEN THERE TUNE UPS. HORRIBLE SERVICE

Wi
Review №43

Didnt want to rent to me.

Su
Review №44

Not the friendliest staff and management except the girl in the front

An
Review №45

Excelente service

Om
Review №46

Great service.

T
Review №47

Amazing

Va
Review №48

Very good attention 👏 thank you

Ge
Review №49

Good affordable prices

Lu
Review №50

Excelente trabajo y Buena atencion!

An
Review №51

I left my motorcycle to do maintenance at no time they called me because they did not have my number correctly, to remove the motorcycle they charged me $ 100 without doing any type of repair. They are abusers but it is the first and last time that I go to the business, I do not recommend it to anyoneI left my motorcycle to do maintenance at no time they called me because they did not have my number correctly, to remove the motorcycle they charged me $ 100 without doing any type of repair. They are abusers but it is the first and last time that I go to the business, I do not recommend it to anyone

Le
Review №52

Very good service.

Ca
Review №53

Excellent service, everything you are looking for for your motorcycle in one place, quite considerable prices I recommend them!

Ka
Review №54

Unfortunately, very bad customer service, my motorcycle spent 1 month to fix it and every day it was a story until finally the motorcycle was fixed, supposedly they say it was something electrical and had not reached the corner and the motorcycle had the same fault For which I took it, they made me very expensive and when I call them to tell them they tell me that it was surely the carburetor, I dont recommend them ok. I put the star for them because it wont let me upload the comment if not, nor do they both have the star left too big, ok

Wi
Review №55

THE LOUSY ATTENTION, WHAT A BAD SERVICE THEY GIVE TO THE CUSTOMER !! THEY DO NOT HAVE THE PRICES ESTABLISHED, THEY SOLD ME A NEW HELMET, AND WHEN I GOT HOME THE HELMET WAS ALL BROKEN, FOR THE CONSIDER THAT NEITHER THE CASE AND THE HELMET BAG GIVEN ME !!! I PLACE A STAR BUT THAT STAR IS VERY BIG, CLOSE IF YOU DONT WANT TO ATTEND !!!

Ma
Review №56

TOP, SERVICE Very good

Jo
Review №57

Very bad service and huge prices ..... !!!! I do not recommend them, bad organization and random prices. After two days of taking it through an air chamber now my engine locks oil from the gearbox it is notorious that parts were removed never had oil liquefied

Es
Review №58

We were very well attended, the staff are very friendly and helpful. The piece we wanted was not in stock but they ordered it and arrived the next day. It was very good because we only had 3 more days in the city. I recommend!

Fa
Review №59

These people think they sell parts for airplanes ... what I am saying is not based on my disagreement, it is a comparative analysis, the prices of these people exceed almost 5 times more than anywhere you go, really rightly I have only gone 3 times and it is always empty, good luck with your business 👍🏻

Jo
Review №60

It was only because I wanted to change the chain of my motorcycle but a Colombian just because he did not want I could not make the change. The Colombian wanted to change everything because I wanted more money.

ka
Review №61

Good place, I would like to work with you.

Jo
Review №62

The maximum I recommend it very good people good attention

Ma
Review №63

HORRIBLE THEY CHARGE YOU A MONEY FOR MAKING A BUDGET AND AFTER YOU DONT ACCEPT IT THEY GIVE YOU THE COMPLETELY DISASSEMBLED MOTORCYCLE IF YOU WANT THEY TO GET IT BACK TO YOU, THEY WANT TO CHARGE YOU ARE ANY THIEVES

Fe
Review №64

I bought spare parts for my Strom v really an incomparable attention considering that I made it from Argentina thank you very much people from Masmotosports !!!!

ed
Review №65

Very good attention from Mr. Hector

ja
Review №66

The very bad attention and the excessively high prices for a used motorcycle, I do not recommend anyone to enter this site, rightly they have a 4-wheel motorcycle that they take it out every day for a year and have not been able to sell it, ridiculously expensive $$$

Ri
Review №67

I had my scooter repaired with them and the remedy was worse because the disease was repaired badly from that day on the motorcycle has a fault what they did was a sloppy charge they charge too expensive I do not recommend them to anyone

MA
Review №68

Excellent attention

Ju
Review №69

The mechanic is very bad, I had to go for warranty 4 times, they work very badly

fa
Review №70

Bad place I made oil change on my bike and they put me oil bad quality !!!! Terrible service!!!

Information
100 Photos
70 Comments
3.4 Rating
  • Address:5400 NW 79th Ave, Miami, FL 33166, United States
  • Site:http://masmotosports.com/
  • Phone:+1 305-994-9494
Categories
  • ATV dealer
  • Used motorcycle dealer
  • ATV repair shop
  • Motorcycle parts store
  • Motorcycle rental agency
  • Motorcycle repair shop
  • Motorsports store
  • Yamaha motorcycle dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–4PM
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Buys used goods:Yes
Planning
  • Quick visit:Yes
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