Online prices and store prices are different. While you can price match to the online price - they dont allow to use coupons and a price match. Better buy online with coupon and pick it up from the store.

Did not get text within 2 business hours, but the manager straightened everything out. Cashier displayed above-average customer service skills. I was pleased. It looks like the store can use an extra employee, though.

My pick-up order was fast, friendly, and easy at the Bed Bath & Beyond store in Coral Gables.

Its ok. The store is not properly stocked, I have gone several times for a few items, but no luck. The location of the store is good however, since there is not store in Miami beach. But the lack of proper store merchandise is why most people turn to the other merchandise giant.

Found this sheet set for an awesome price.

All the time that I coming here I love everything. Good quality, service and offers.

The manager could not give me a store credit on an expensive item such as a Rowena iron thats not heating properly. Anywhere I make purchases the stores will at least honor a store credit on an item that appears in their system. This is completely unacceptable.

Great store. Good stuff.

Didnt find what i was looking for. They dont msol coupons with 20% off any moore

They always have good manners.But one thing for the Coral Gables location, they didnt have good social distance at the check out line.

No help wrong ticket price on item refused to go double check and change price

This is my spa store, not sure why bu as soon as Im in it I feel relaxed 🤷‍♀️

Pickup order sign is confusing. I did wait after a person in the front of me at the pickup sign. Separate line for purchase customers. After customer in front of me left. Cashier told me I have to stay in line with all other customers, in the mean time another 5 persons join the line. I explain to him that it doesnt make sense to gave a sign for pickup order on one side and a sign for customers on the other side, this is the first store where I have been told to stay together with the purchase customers. I could have waited curbside. His partner was kind and asked me for my last name and immediately pass me my order which was there ready to pickup. Kudos to her, a great employee. She saved the day. Probably they dont have any training not to mix pickup orders with purchasing customers.

Clean, well organized, and good customer service.

Nice place sellers very friendly

Messy and Nasty!

Shopped at this location a few items . Always leave with more than what i came in to purchase.Yes, nice store BB and B.

This is a very organized store with lots of inventory

Ive made a copy of my keys here, trully beyond.

Had to return pillows and the process was very quick and efficient!

Great choices. They will honor expired coupons!

I like the diversity of products but often find them too expensive to buy

Very clean, and good prices.

I love the location, love going up to the parking higher levels. Been at this location about 5 times already and my girlfriend definitely seems to love it. Im not thr shopping around type but their prices seem really fair, and they always seem to have offers on a lot of things, the only reason I do in a way dislike this place is because it wants to take my money, you look around and you instantly start getting ideas of what you want to do next in your kitchen, in your bathroom, and in your rooms. The staff have been very helpful is helping me find specifically the items Ive been looking for when I have been here alone. Would I recommend it? Yes.

Tons of things I will love to have on my house.

Typical store of this type. Very nice selection. Good prices.

What is the point of ordering online for a quick pick-up if there is only one line open for payment and online pick-up

Good location. Plenty of parking. Clean store with a good selection and friendly employees

The new guy called, Alberto, provided excellent customer service. Good Job!!!

I shop at this store occasionally and I have find myself regretting my visits all the time. I have been there when the lines have been super long and have waited but I will admit that sometimes I just leave. Today, I walked around looking for several items I had seen online to see if I could find them in store but had trouble locating one specific item. I saw an employee pushing a cart and I attempted to ask her a question and she simply kept moving and said she would be back. Needless to say, never saw her again. I went to pay and line was not long. I came with a receipt for something I bought in December and I had forgotten to bring my 20% Discount. According to the cashier you have 14 days to get credit?? When did this happen? I will no longer be shopping at Bed Bath and Beyond. There are too many places that offer products of the same quality that don’t require all this hassle.

Stocks of items appeared to be low

Stephanie was very helpful and was very attentive, very good customer service will definitely come back again.

This store was awesome my first time at this location. I found everything I needed very satisfied. This store is organized & clean plus great customer service.

No prices on items and one cashier for 12 people.

Sells everything you need. Place clean and inviting. My experience though was not good. Price on display was not given so I marked down for that reason only.

I like that place. 🤗

Great choices for anything bed, bath and house related. Make sure you come with your 20% off coupon as to not overpay

Super clean

Staff is friendly but did not have the product in stock as mentioned online.

BB&B have always been very well organized and making it easy for the consumers to shop. This store is no different. Love it! Inviting atmosphere and nice employees! Go early in the day bc the parking lot turns into a nightmare fast!

Wonderful and almost perfect, was my experience here.I didnt find what I was looking for but instead, I got, WONDERFUL customer service and a delicious, hot, creamy, coffee late from the people of Nespresso who had a huge sale going on on that store.I got other things I found useful for my house there too and I was able to use the 20% off coupon.Thank you!

I absolutely love the BB&B company! This location served me and was the location I used for my wedding shower registry! The staff was helpful and the store was neat and well organized (as most BBB are) I love their return and coupon policy. I have no doubt that I will continue to use this company for years to come. BBB also own buy buy baby and the BBB coupons work in the baby store as well!

Great service & always new products on the market

No real deals unless yu have coupon which i forgot.

Nice store with all the items arranged in an orderly way. A very clean and well-lighted place, too. Super good-natured customer service representatives and agreat team management!

Large selection of merchandise at reasonable prices. Layout was easy to navigate, slightly messy. But the largest selection of travel accessories of any other store brand/chain.

I was at the LA Fitness center and left my towel back home so I stopped here to purchase one. I was quick to get the one I wanted but when it came time to get in line and purchase, there was one cashier. The manager was called to approve a customers return but did nothing about the line that formed...He simply could have logged in to a register to open up for us. He didnt. Poor management.

I can’t post pictures here but corporate will see them anyways. TIM the store manager didn’t give me a 60% OFF on 3 items that were absolutely displayed over 3 spots this items were. A wall clock a welcome sign and a wall painting were placed in the same wall but only the welcome sign was at 60% in the system. He assume it’s because people move things around, meaning at 9:30 am I was the only customer at the store when it just opened. 2 more clocks and 2 more paintings was at the wall and like 6 welcome signs between these 2. I’m not confuse at all he just blame people what people the store was empty. Besides the hanging picture frame scanned at 60% and the lamp did not also being placed at the discounted items of the same brand collection. So I left, upset and disappointed that a store manager did not fix the issue, if there is a spot with more than on same item displayed at a discount price people assume is accurate. Please be careful when you go here, too much manipulative attitude towards customer service in accuracy of prices and the items were neatly organized. He I’m sorry is extremely unprofessional to a customer of the store for over 4 years.

I love this store. You can find everything for your home.

Nice option

Full of good products. Friendly staff.

Picked up what I needed & check out was quicker than expected.

Bb&B is always wonderful although I have noticed a spike in prices! $22.00 for a soap dispenser? $60.00 with a sensor? Ay! My pocket cried!

Great sale prices, very helpful staff.

Always fun to shop here to add a little more flair to your bedroom and bath.

Items sold here are good quality. You can find everything you need for your home here. Service is good, cashiers are kind.

Niceplace

Its a the classic store BBB. Everything is neat and in order and everyone is helpful but its overpriced. It works in a pinch if you need towels (from cheap to plush) or gifts for a wedding of people you dont know that well.

Very convenient and close to Miracle Mile. Even though it is smaller than other stores, it still has everything the others do. Lots of parking and great accessibility with escalators and elevators. Employees very helpful and friendly. Highly recommend this location.

Parking is terrible and the store not organized

Went in today to buy a towel bar for my bathroom. The brand that caught my attention, they all had a price tag, so I took that to the register to pay. There was quite a line going through customer service for some reason and just 2 cashiers. When they rung up the item, the item rang up twice the price tag, the cashier just said that it happens all the time, but that it was just a simple mistake. I would understand if it was just my item that had the tag with the price set on it, but all the items had the price tag sticker on it with the same price. At least theres a Marshalls next door.

Horrible service! Especially from Pedro, the alleged manager on duty, who after half an hour of been called to assist in two occasions by the cashier, failed to show up for help on a return and then do online order; and Divina who stated that she would not cater the client. Worst experience ever at BBB. We had to wait approximately 35 minutes for the above, gave up on on the store staff and settled for return of our money of the previously purchased Crock Pot.

Clean and organized. Helpful staff too.

I am OBSESSED with this store. It is MY favorite. Every single time I visit this shopping mall, I must visit BB&B to see whats new. My last quick trip i spend $200.

This store is a nightmare.Very unorganized nothing is in place. And a lot of stuff they have out in the shelves they don’t have in stock or sold out.

The store is what it is but the cashiers need to be re organized. If someone with a big trolley is in front its impossible to pass him.And what is deploring is the cashier chewing the gum. Its revolting to see while waiting in line.

Always like shopping here. They have some good products at good prices. And the 20% coupon always works.

Classic bbb

Great merchandise, have discounts online and mailed to your house, you can order online or at the store and pickup at the store or delivered to your home, will accept returns for up to one year after purchase.

I get lost every time i visit this place i mean lost in the best way possible this place has everything you need to have a beautiful relaxing home hell yeah

Bought a non stick pan here the other day lol went in for bedding. The pan is great!

Get monthly discounts and use almost all ofThem, great return and Exchange policy. Very good and friendly service.

Service is excellent. They have an employee that expedits your purchase. All of the employees are helpful and pleaseanr. They have great items and good sales.

Didnt quite find what I was looking for but overall good experience.

Good place

Very overpriced save yourself the trip and the lack of customer service and just go to a superwalmart.

Nice location, store very clean and friendly staff always willing to help with a smile.

I love this place, the way it smells when you walk in and all the home stuff and other goodies it sells. Ive bought here bed linens, comforters, coffee makers, vacuum cleaners, Ninja blenders, a stereo... Etc, etc.

EVERYTHING IN ONE STORE...

The best place for household utensils shopping . High Quality materials!

The workers are nice and cordial. The store usually has what you need in a pinch but its definitely not the cheapest place to get home items in town.

Beautiful store, but prices are to over, same items could be find at Marshall or Ross for a fraction of it cost.

Is a very nice place to buy home things, they have a nice varieties

Sign up to the mobile offers to really enjoy the saving. Hope to get my advertising commission check soon. PS: when parking use the mall elevators since the gym elevator skips the third floor. Unless you want a brief workout :-)

In stock items are better than any other location but there is no customer service at this location. The 2 employees at the front seemed lost and scattered back and forth like they didnt know what to do next. One girl was left to handle a long line by herself while the older one walked around aimlessly. Waited for help in the bathroom department, no one ever came. Bad customer service will make this location lose business. 2 other customers left because no one came to help.

I was looking a specific kitchen cookware but not there

They have good kitchen tools😁

Good store good service and clean atmosphere service and I’m happy

Very convenient place for one stop shop on all household related items

Best 75 off

Like the customer service level. Seems employees are happy to work there.

There are a lot of interesting things for every day use

I love coming here to buy things for my home

A little expensive bit I can find certain nice things

Always super friendly I’ll go there and live in South Beach. I have to go and buy a pressure cooker

Yummy

Love all the options its like a candy store for home goods

All the time I go to this store I never find the item I looking for, and when I request help they said that they dont have it, even though they has the display of them. The store that has everything is the Bed Bath of Dadeland Station.However the staff is nice and polite.

Even this one is a huge store with thousands of products to choose from, sometimes its hard to find what you are looking for. Three stars for great prices.

I went in shopping for college items and customer service is amazing. I love this store.