Value Store It Self Storage came recommended by my in-laws and it has been a great place to store my valuables. We’ve rented large and small units. The building is clean, the staff is friendly and helpful, and they let you borrow carts to move your items. If you need to store your valuables, relocating or just need extra space for things, you can trust Value Store It Self Storage.
Carolyn assisted me with my unit rental and she was very detailed and most helpful. Provided me with all the information I needed to know. Her knowledge was most helpful as this is the first time I am moving an entire home. The location is very clean, easy access to unit and the loading deck is so worth it because even on rainy days you can move items to storage unit with out getting wet.
Excellent service and attention. Carolyn was courteous and attentive. Renting of the unit was simple and the location is clean and well kept. I highly recommend using Value Store.
I’ve been a customer of this value store it for a few years now. I recently needed a second unit and this is the only place I trust and feel comfortable with. This facility is super clean, easy access. The customer experience is amazing. Jordan and Carlos go above and beyond to explain everything with detail, lots of patience, very friendly and professional. I’m a customer for life and I totally recommend them.
This place is so clean and has A/C!Carolyn provided excellent customer service!Ill be recommending it to my friends!
The customer service is top-notched. The The associates are well informed and accommodating. The units and area is pristine, and well lit. If you are looking for a perfect fit, come to Value Storage in Miami Lakes. They seriously rock!!!
I was overwhelmed making changes around the house and needed extra space....I went to the facility closes to my house and found a team of great people, an amazingly clean place, nice relaxing music, peace for my mind and SPACE! at an affordable price!!! What else could I ask for??
Excellent service! So happy we came here. 😊
Very clean place. Staff is very friendly and helpful.
Great place for storage. Super clean and always easy to access. Thank you!
Highly recommend this facility for your storage solution(s), super clean facilities and great customer service experience from Carolyn!
I am so thankful for Carlos Cardozo and all this help. And this times we need more people like him. Super friendly, attentive and knowledgeable. Super!!!
My family and I are moving I read all the reviews online about Value Store it and sometimes you need to see first hand if what people are saying is true. Well they were right from just the initial visit to see how the facility was Lourdes was awesome. She gave us a walk through of the site, and was able to assist us in selecting the correct size unit for our precious valuables. Customer service great, and professionalism was on point. Thank you Lourdes.
I was there yesterday, and Im so so glad that from all the places I looked I ended up choosing this one. The customer service is excellent. Lourdes helped me and explained me every single details with patience and kindness. The place is super super clean. Making a contract with them is worth your money, trust me!
Were moving. Went yesterday there for info, and was amazed by the customer service of these folks, a rare quality from companies these days. I was helped by Lourdes who took all the time I needed to answer each and every single question I had. The units are temperature controlled, clean and the security is more than adequate. The actual reservation was also don with Lourdes and again, I was impressed by her professionalism and patience . I highly recommend this place for any one that is moving and need storage space.Raulxxxxxx
I’ve been a customer for more than 3 years. I like the location and hrs of operation. The customer service has always been good!! I recommend value store for your storage needs.
The service was great.
Truly a great experience. When you are moving and trying to store 26 years of stuff into units your patience is tested, but thanks to people like Victor Rodriguez at this location my experience was smooth and satisfactory. Mr Rodriguezs manner, knowledge and helpfulness made this very unpleasant experience very tolerable. Truly an asset to this or any other Value Store it location.
Great Customer Service and storage at an amazing price. The majority of the storage unit have climate control, and the added security gives you peace of mind that your unit will be safe. Very convenient location, Would highly recommend to anyone who needs extra space around the house.
It was a pleasure being served by Ms. Lourdes Melendez. She was very professional and courteous. She informed us of all our options and even accepted the competitors coupons. If all of this was not enough, Ms. Melendez also informed us about the courtesy moving truck that can be offered to Value Store It costumers. It truly is a pleasant surprise to do business with a company that hires individuals like Ms. Melendez. Excellent customer service and pricing.We will definitely recommend Value Store It Self Storage in Miami Lakes to all our business associates, family and friends.Sincerely,C. Fiallo
The place is very clean and safe. The staff is very professional and friendly. They treat you very well. The ambient music is great. The access system through custom numeric codes, make that your belongings are safe. Not expensive. I highly recommend this store. I give it 6 stars.
Really Impressed by the customer service provided by Lourdes Melendez. Shes very friendly and knowledgeable. As a business owner, this is the kind of employee every business would be proud to have on their team. Thanks for all your help!
My husband and I had a great customer service experience! Lourdes and Victor were amazing! Looking for the storage was the easiest! The facility looks nice and clean. Good job guys
After shopping storage facilities around this one by far met all of my expectaions. The staff was well trained and knew what they were talking about. they took the time to show me the facility and answered all of my questions. Thanks guys
We would like to thank Chris for being so helpful and patient with us in choosing the right storage unit. He was very knowledgeable and answered all our questions. We loved the place, very clean, hours accessible are very convenient and lots of perks. Thank you!
I have used this storage facility for several years and I am very satisfied with it. Carlos, the Manager is very professional and courteous. The hallways of the units and bathrooms are very clean. I highly recommend this place! The music is great!
It was easy to get the unit i wanted and they even advised me on which one was right for me. Clean, well lit,organized and they even lend you a truck to move in!!!! The personnel working in the facility is very friendly and helpful. Best deal in town!!!!
Thank you for your great service.
Carlos was absolutely great to work with - in and out in 30 minutes with new rental agreement. Thanks!!
Place is very clean and staff was great!
Great establishment! Chris was very helpful and super nice. Its close to the highway, easy access and very clean. Very pleased with this place.
I had the best experience in storage rental. your employee at the Miami lakes location Victor was exceptionally professional and courteous He was so patient and took the time to explain all the details until we understood I would like to commend Victor for going the extra mile Please make sure you let him know Its not only the excellent condition of your facility but the excellence manner in which we were treated by Victor
I want to thank Lourdes Melendez for providing such great customer service. Every time Lourdes handles my account she does it as a true professional and with a friendly smile. This is the main reason I continue to keep my storage with Value Storage at Miami Lakes. Thank you Lourdes for all you do. You rock!
Place was great, clean organize and great staff.
Great place, never have had an issue, clean facilities and low prices; they offer discounts and promotions throughout the yearThey have all sizes units and offices have convenient hours for the ones that work 8 to 5. definitively I recommend it
Friendly and helpful staff. Location is very clean. Easy to access after hours.
I have had the storage space for nine years.Never had a problem and they are very friendly.Would highly recommend.
Just signed my lease on a Unit and was in and out within 15 Minutes. Victor was the man and made things happen quickly. Facility looks very clean and secure and I feel very comfortable leaving my personal items there.
Have property for years at the location. Theyre always extremely clean when I go to visit my property which is monthly.
Great help by Chris and Albert. Very helpful and patient. Easy access from the Palemetto and 154st. No U-turns are a plus. Really nice feature is that they rent moving trucks onsite.
Fantastic serves. everyone is so helpful. ask for Lourdes Melendez she helped me and she was great.
Its clean but kind of hot sometimes and their hours are always changing
Friendly and professional staffthank you Carlos for you help
All I can say is AMAZING, as soon as I walked in I could tell there is pride in the way they maintain the location, beautiful smell, neat, clean, the girls in the front are infomative, courteous!!!! I am so pleased at the way they handled all my questions, Tricia was so helpful and accomodating, Lourdes was completely thorough, a totally wonderful experience. I would recommend this location to ALL!!!
The worst rental experience. Uhaul you owe me money.
Clean, safe storage with an incredibly friendly staff. Im a first time customer and they explained everything clearly with good rates.
Had a very pleasant experience. Staff is very knowledgable and friendly. Will recommend :)
Very friendly and professional. Excellent prices! I recommend to all.
Great quick service and very pleasant smooth experience. Would highly recommend.
Great place, customer service, location and the right space size for my needs. Recommended..
My experience has been awesome. The entire staff was friendly and helpful.
Excellent staff. Very welcoming. Clean facility!!!
Great same to store your stuff.
It is a pleasure to do business with Value Store It Self Storage @Miami Lakes the staff is professional and friendly. The facility is clean spacious.
My husband and I have been using value store since October and I have to admit that the customer service I receive every time I go in is never less then satisfactory. The facility is easily accessible and is always clean.
These guys are awesome, quick friendly and efficient . Thanks Lordes and Victor
Great staff, super clean facilities, very convenient and close to expressway.
Simply the best service really convenient employees very help full!!
Great friendly service fast customer service clean store close to home
I use this storage and is very clean and up to date
Great local storage. Very clean and friendly staff.
Great service, clean and convenient! Glad I found this place
Lourdes was extremely helpful with our storage enrollment.
Very helpful, knowledgeable and friendly.
Excellent Service; prompt and thorough.
Best ever, the young lady was very helpful
Great facility, fantastic customer service!
Great customer service! Nice and helpful!!!
Great attention
Cost effective.
Loved
I love this storage
Awesome! :-)
Problem solved.
Organize and clean
Only small 🚚
The service is magnificent, all services are wonderful. They are very friendly and professional. The place is clean and tidy. The prices are the best I have found in the whole area. I highly recommend them.
He needed modest, good service and attention.
The managers are very attentive
Great service
Very good service, professionals.
Good attention and security for the care of values