They helped change the batteries in my car key FOBs. They have a plan that covers them for life, great service, great staff member

Wide variety of high-quality batteries. All laptop batteries Ive purchased there have exceeded the lifespan stated on the specs. Professional service as well as customer service having Charles as a very attentive manager. Back-orders are ready for pick up in short time; convenient location and store hours, plenty of parking space

I had a good experience buying the replacement batteries we needed for our business. It was quick and easy to obtain what I needed.

The best place to find any kind of batteries youll need. Very good prices!!

Convenience. Had the battery ready quickly. Good advice from service rep.

Great service, always a good response and helping you with an option to solve your problem

A few days ago the younger employee I cannot recall his name. Helped me find a bulb I have been looking everywhere for in less than 5 minutes and even showed me around the store. He was so professional even gave me a few tips to take care of my car battery even explained to me how my new phone worked. He was just wonderful 10 starts for that young man whoever trained him 10 starts for you as well. This is a very good employee. Even though I do not live here in Florida and chose not to make an account he told me that no matter where I went batteries plus will be there just around the corner to help. Will be coming back here in the future whenever Im in the area. I made a google account just for this review thats the impact that young man made on me that day. 10 stars for him and whoever trained him and 10 starts for the store.

I paid for car battery installation and they were out of employees. The rest was good, I got (one day after payment) the right battery for my car and the person at the store was very friendly.

DO NOT BRING YOUR PHONE HERE FOR REPAIRS!!!!!!I came in to change the battery on my I PHONE and the young and inexperience kid that replaced my battery cut the wires on my Iphone and broke my business phone.I asked to speak to Charles the (Manager or owner) but he said he was to busy to talk me and told me to leave him my number and he will call me later on that day.A day later........ NO CALLS!! I HAD TO BUY A NEW PHONE!Now Im writing a letter to their Corporate office and will probably will get the same level of service.

Great place to fine the batteries you cant fine away else . The personnel are very helpful.

I called this location a few minutes ago to get an estimate for my phone screen repair.first gentleman put me on hold for over 4 minutes as he said he was checking.a second person picked up the phone and i mentioned the same about phone repairs.response was we are too busy and have no time to attend you.please stop by tomorrow.horrible customer service skills

Professional service and knowledge of proudest.

Super easy to search, buy and pick-up! Best Price! Employees at the Miami Lakes location are friendly and super attentive. I purchased a replacement battery for a power wheel and they took old battery to recycle. Thank you,

If I could give 0 stars I would, tried going today Sunday to see if I could get my car battery replaced at 10 am as posted and they weren’t open. This place is a joke and doesn’t take customers time serious. And god forbid you need to use you car battery warranty, they do not honor it at all and charge you a fee to recharge a battery they sold you. Literally an autozone across the street and they honor warranties at least and charge and test batteries free even if it’s not theirs. Bought a battery from them already since they were open at the POSTED TIME.

I placed an order online for a replacement laptop battery, & when that specific item was not in stock I received a phone call within minutes from an employee to let me know. The employee also helped me choose the exact correct battery that was compatible with the one I needed. When it arrived at the store for pick up; she called me right away & was super nice, professional & helpful. I greatly appreciate the time she took with me on the phone while searching to match the exact item I needed.

Lenin and Kevin were very helpful. Ill definitely be returning for all my battery and led bulb needs.

They have a battery for everything, and if not they can order. But the best thing to do is to bring the battery to match what you need, or what need the battery

The employee was pleasant and helpful.

Needed a replacement battery for my UPC backup, they had it in stock and I was able to pick up almost immediately. Picked this store since the price was reasonable and in stock, and mainly since they offered curve side pickup due to Convid19.Thanks!

The customer service that I received was IMPECCABLE!!!! Charles was so informative and awesome! He made sure I understood everything about my car battery, car battery life, and maintenance. 10 stars for you Charles!!!

Always had a great relationship with B+

Online website is easy to navigate. Ordered online since there was a discount promo. Received an email notification 30 min later that it was ready for pickup. Walked in the store and was immediately helped by the sales rep. Spent about 5 min in the store completing the transaction and turning in my old battery for a refund. Overall, efficient process from beginning to end.

First I have been a customer of this franchise for at least 3yrs have bought 4 group 27 agm batteries for my boat plus I have several collector cars which I have converted to agm batteries, these batteries are not cheap . I had a trickle charger failure on one of my cars so battery went dead I took it in expecting to get it checked out, to my surprise because the battery was dead I had to pay to get it charged and checked, the clerk told me it was corporate policy and gave me the number to call I called on speaker and asked they told me it was not their policy but stores could charge. I have been working on cars since 15 now I’m 64 never in all that time has this happened you can go to any auto parts or Walmart etc get your battery if you have problems they will check it and replace no questions asked, at a time when more customer service is needed this store is cutting back, I will never walk in to a batteries plus store again .BUYER BE WHERE !!!!!! IIf you’re battery goes bad the chance of the battery being replaced under warranty as written is zero .NEVER AGAIN

Great customer service.

Nice and easy

Excellent customer service & pricing.

I bought a battery there and in less than a year the battery failed it is under warranty and when I took it back I had the Most horrible experience EVER. They told me had to pay to get the battery charged and it would take 48 hrs...The owner Charles was very arrogant and pretty much told me that its not his problem. Then I called corporate only to be told the same.....WARNING STAY AWAY FROM BATTERIES PLUS.....I HAD THE WORST EXPERIENCE EVER!!!

Always getting bulbs batteries and Phone repair Here all the employees are very professional but today was a different experience with repair Tec to replace phone screen very unprofessional and no customer service. Need more training.

Great service

I bought online and in around 15 minutes I received a call with the order ready for pick up. Just went in complete the paperwork and left the store.Very fast process and outstanding customer services.I received an invitation to fill out a survey, but I think this one is more effective.

Very good service, everything in stock!

This was the most painless and helpful car battery purchase I have made. I looked up the battery online and saw a great price and a 10% coupon, so I ordered it. I went to the store and my order was ready when I got there and the employee Henry was kind enough to help me install it, refund the core, and recommend some things we needed. Great customer service.

Hate going to the big stores with large crowds, order online, drove to my local store walk in no crowds no waiting lines my order was sitting on the role cart in and out less than 5 minutes got me some Duracell AGM for my truck with 48 month warranty

The person that take care of us was incredible polite and nice. Incredible customer service.

I had one of my best service experiences here. When I walked in, Fernando assisted me with a UPS that was constantly beeping. He pretty much knew what was going on right away. He and his co-worker gave me the pricing and then worked it out so that I could get a bit of a break by opening up a business account. They were friendly, funny and informative. If you need a battery of any kind, come to this place and they also do screen repairs for most mobile phones. I will definitely come back here and will refer people to this establishment as often as I can.

This is a great business with excellent customer service. I recently bought 2 batteries for my power surge protector and battery backup. I ordered it on-line, got a 10% discount and picked it up at the store. When I got there, it was all ready for pickup, and Nelson even helped me to install it. He was very helpful and knowledgeable. This is the second time I go there and its always great. If I could give it more than 5 stars, I would.

Best place to go and get a new watch battery and a lot more.

I noticed that my car battery was not working well. Took the vehicle to the Batteries Plus Bulbs store in Miami Lakes. They checked it, and found that the battery needed replacement. They replaced it in no time. The staff was very professional and explained very well the warranty process.

If it takes batteries there is a great chance you can find i here...

Best car battery purchase experience ever. Purchased online at a good price. Emailed it was ready quickly. Short wait in store. Employee carried the 65 pound battery to my car trunk. Thanks!

Extremely helpful couldnt ask for more well maybe the cashiers phone number she was very attractive

Very nice gentleman and my order was ready.

Provided good and professional service.

Needed two SLA batteries to complete a job and received excellent and competent customer service. Checking stock over the phone just took a sec and easy online ordering process made it a very enjoyable shopping experience. Would go back anytime.

I LOVE this place! The staff is awesome!!! I needed batteries for my boat and as luck would have it, this particular location specializes on hard to find batteries!!! I was able to pick up what I needed and order back ups. These guys also deliver, WOW!!! They saved my day!!! Thanks guys!!!

The first time I went to change my FOB car keys batteries lasted a few month. The last time I went the men insisted on get the promotion they had “free battery change every time I go”.I refuse to it and I went for the same price as last time, a week before the batteries were not working. What a coincidence, Maybe I’m wrong but I feel that they played w my money. I’m very disappointed. 👎🏻👎🏻

Very knowledgeable and helpful. Customer service so great, we will not hesitate to come back for any battery/light related needs. Highly recommended.

What a joke NEVER take your phone to this location!!! They removed my cracked screen that still worked & replaced it with a defected screen that went black. Then I was told it would take 3 day to get another screen. I could not wait 3 day as I run a business. Had my phone fixed elsewhere in 1 hour. They refused to refund my money!!!! I even asked for a store credit that they also refused.

Very helpful and friendly atmosphere. I found what I was looking for, point blank. I would recommend Batteries Plus Bulbs, to a friend and anyone needing help with bulbs and batteries and cell phone repair.

What a waste of time, called them, ask for a Battery for a Motorcycle, The said Yes, they had it in stock and would reserve it for me, a couples of hours later went to the place and told me They sold it because The customer paid a price they could not refuse. It is a joke, dont trust them

I Love here because Manny is always Welcoming

Great place to pick up any kind of battery you need. They also battery recycling.

Great place to shop for battery and bulbs. I will be shopping there for my battery or bulbs.

Staff is friendly and helpful.

Didnt have what i needed but could find it. Prices were better on Amazon

This one is a mixed review. Although they did refund the item that didnt work for my vehicle, it was still an issue and thats why I cant give a full five star review.I stopped by this location Saturday since its close to my barber, and I needed a new USB Type C cable to sync my car to my S9+ android phone. I also picked up an LED pen light to carry in my car. Its really bright (170 lumens) and works great. The friendly sales rep also showed me that its batteries can be replaced.However, the reason this is only 3 stars is that the cable I bought worked only to charge the phone and didnt transfer data to my cars display. He did go outside to my car to see the connection and did promptly refund the cable because the store had no other usb in stock. I ended up having to buy a (more expensive) other one at the ATT store next door.

Nice people and help to find out battery

The right place at standard prices.They have all type of battery and also high variety of light bulbs. They replase cell screen as well.Price are a bit high.

EASY TO USE, CAN DO PHONE AND DELIVERY, DISCOUNTS AVAILABLENICE PEOPLE VERY FRIENDLY AND HELPFUL

Needed a watch (style) battery that wasnt available at CVS/Publix & other places with the watch battery display from Duracell & the like. Called them and they answered promptly and professionally. Visited soon afterward and the employee (Rob, I believe) was great; even gave me a quick tour of the store. I will return here as long as they keep the quality of service at/near this level.

My 86yr old Mother took her cell phone for repair. usb charger board replaced but Staff @ Baterry Plus broke home button during the repair, clear example Fix one thing broke another.. offer $40 to repair something they damaged, they should have fix phone free of charge or discounted the original $100 charge for a $6 part + 15 minutes worth easy labor. Would not recommended to anyone, Nor go back!

Needed a motorcycle battery, for sure i didnt believe this place had it. Purchased online, arrived, the service agent handed it right to me. great experience . A+ !

Great staff muy helpful bald bearded dude with glasses who works there and good merchandise!

Excellent service, knowledgeable employees, courtesy and professionalism

Excellent and fast service, prices are affordable 100% recommendable

Very professional, clean, organized, and helpful staff.

Excellent personal attentive service and courtial

Excellent job, really fast & very nice/ friendly people.

Nice ppl good costumer service

Very helpful, friendly with good things at a good value.

Fast, friendly service the name says it allI dont like going to the dentist, until I meet DrJesus Carpio, he is gentle, respectively kind, patient with you .the greatest dentist in the world and his staff is just as efficientPlease check him out. You will be glad you did.

Great service. Very knowledgeable.

Prices are a little high but the service was great.

Great customer service.

Alot of electrical items to chooose from.

Very courteous and helpful. Help me to find what I was looking for.

The first email I received stated that my order was ready for pick-up. I drove to the store and was told that it was not and that the message is one that is always sent by the corporate office. I returned the following after I was called I asked that the core charge be waived since I had to make two trips. I was told that this was up to the corporate office.

Found my batteries

Good place to find almost anything in battery but little expensive.

Didnt find what I needed had to go to different store to find what I needed

They are ok. Think you can find just about any battery that exists.

This was so easy and convenient.

Bought a phone battery in Miami it died a week later and they replaced it in West Palm Beach

Excellent product and service

Got my charging port and screen fixed and now my volume button and front camera is not working at all. Didnt even try to give me an explanation, just told me they didnt have the parts and couldnt do anything and said good luck.

Reliable, friendly and very professional people

I didnt go in there

Husband is a truck driver. Really needed a phone battery and the open light was still on. Got to the door and then they turned the light off and said return tomorrow.

Not clear on warranty. And basically wasted my money on a battery that laatly a year and they wont replace it.

They exactly what I was looking for👍👍

Great people and service

Great service

Great service

Small store with everything you need, especially for hurricane season!

Very professional, friendly and helpful staff!!!!

Nice homedepot

Awesome

Customer service

I did not have a good experience, I left a battery to charge it yesterday and today I was sacrificing myself because it was quite far away and it was not charged.

It has everything