Im changing my review from 5 stars to 2, Why is there a line back to the door 4 ppl making bagels and only 1 cashier? I normally love this location but lately it seems like the in store guests dont matter.
Good food and service but needs to be cleaned better. I saw thd lady cleaning the tables with the same rag she used to clean the garbage area . Totally disgusting 😑
Einstein Bros. Has many locations throughout Miami, this one has plenty of parking and seating area including outside.Their staff was friendly and helpful, the location clean and service was relatively quick.We order bagels for a company meeting today and some for us to eat there despite the fact that our order had a couple of dozen bagels and a dozen of brownies (extremely delicious) by the way they didn’t offer plates, forks or napkins until we asked for them.Try the Asiago or Jalapeño & Cheddar Cheese bagels with Low Fat or Regular Cream and Cheese you will like them.@Isaacpaiz
My family and me go there very often because we love the different types of bagels they give. They are awesome!! If you havent gone there i recommend to go!!
Delicious bagels and service that is high quality and fast!
Wow! I hadnt been to Einstein in years and it wont be that long until Ive eat here again. Actually Ill eat here next weekend. We ordered a dream with 2 bacon bagel sandwiches, 2 hashbrowns and 2 muffins. Firstly, all the food was amazing. Second, all that food was $16. Wow! Cheaper than McDonalds breakfast and cheaper than Latin American Grill breakfast. Also you get full from this meal but happy full. I cant wait to eat here again!
It needs to improve the way things are prepared, example: Bagels ordered toasted they were not, coffee was not hot enough, take out order. Disappointed it use to be very good, hope improvement is made.
I ordered the egg and cheese on everything. My son had the Farmhouse and he loved it. The bagels were fresh and the service was excellent. There was a line but it moved fast. 5 star todays visit
Love this place. All the staff is so good and most of them have been there for long time. Like go once a week
I go here very often and had never had an issue and I was insulted in Spanish today by the woman making the coffees at the end of the line, she was upset that I made a change in the order but I hadn’t even paid for anything yet and I wasn’t even done with what I wanted and she proceeded to speak unprofessionally about me in Spanish as if I myself am not a Spanish speaker. I am not sure what her name was cause she was extremely rude and slid the order at me. She had black straight hair and was clearly Hispanic. Very horrible experience.
Called over 49 times in the span of 3 hours to cancel a curbside order and receive a refund and none of my 49 calls were answered. Absolutely disgusting customer service.
Same old menu great for bagel egg whites beacon and cheese.....some coffee
Food and coffee was on point!Quick service too.
Fast service, fresh bagels everyday
Great food and ser I e
Everything good, little wait, but went fast, selection of bagels limited out of stock at busy time, why!!
Hadnt been since before COVID-19. Everything was great!
Great experience, everything was ready and all packed together.
Excellent food if in a hurry
Love this place! The staff is the friendliest and go above and beyond for the customers. Great vibe! Always clean and food is always good! Best coffee hands down (the vanilla hazelnut).
I just moved in to the area even though Ive been in this area for all my life. This is my neighborhood Einsteins. With that being said Ive been in here maybe 10 times in the last 5 months and now I come more regular and will becoming more regular. They Know My Name They treat me well they say hello its a pleasure for me to tip them extremely well too and I say well $10 no $8 meal on cant give him five bucks okay why. They make me happy they make me comfortable they do not do it with a an attitude they do it with a smile and it is a pleasure for me to reciprocate back to them. Maria store that says its phenomenal Mike set me up on the rewards program. I did not do it he did it for me. They all know my name. Sometimes I come in like a bat out of hell and Im really really really stressed for time. But I still wait patiently I know what Im looking for they appreciate me and that is very important to me. So I can spend my money anywhere I want. But to be appreciated okay and sometimes its just a simple thank you thats it here you go. When they call me sir I get upset. Just call me how they know it and but that courtesy is greatly appreciated. So the store is very very very very well run.
Went on Monday to get there great bagels, got there at 1:40pm and there doors were locked. Told us they had no more bagels. No coffee, no sandwiches, no cream cheese? Not the way to run a business thats open until 2pm.
Wow! Dont recall Einstein Bros being this good! Lots to select from and its super yummy. Dont come here if youre on a diet. Unless youre taking a break from it. Coffee is outstanding too. Wow, cant wait to return!
Love Einstein Bagels! Great bagel sandwiches. I had the Turkey sausage, egg and cheese. It was cooked perfect and hit the spot. Not too much nor too little! And their coffee is a MUST! Absolutely love their hazelnut flavor coffee!
So we went to Einstein bagel and they had a bunch of tables inside upside down not for use and three tables outside with a whole patio area empty so we had to sit on the side of the sidewalk and eat our breakfast, we asked the staff if we can take some tables outside and they told us they’re not allowed very poor customer service
Bagels and coffee are great. Lines are long. Service can be an issue but I’ve bypassed that by getting the app.
Good as always
Very disappointed with the burrito I got this morning super super hot did not enjoy eating it at all
I liked my experience at Einsteins. I ordered the French toast and apple cinnamon bagels, and they were fantastic. I opted not to add a spread and the sweetness of the bagels gave me what I needed for breakfast. The customer service was good as well. I would like to go back.
This is by far the best breakfast place you can have.
Always great bagels and sweet stuff and coffee.
The food is fresh and delicious; the coffee is very well crafted. Very friendly staff and good service.
A friendly crew and a super clean environment! The best way to start the day! Keep up the good work!
Everything was ready and correct.
Love this place. Friendly, clean, and always a great crowd. Excellent place to meet food people or just sit a minute with a friend or two. Only down side us seating is limited
Fast service great as always
Every sunday in the morning i order some bagels for breakfast they taste fabulous, they got a variety of shmear you can choose from, i always go for honey almond,,, cheers
Weve been living on the west side of Miami Lakes for quite awhile and were at this Einstein at least 3 times a week. the service is usually pretty good. the food is almost always perfect. I enjoy this location. there is always room for improvement but if you ask me they are pretty standard across the board.
Delicious bagels, coffee and everything. Excellent service is a plus. You just have to love this place!!!
Love this place. Great coffee
I must say, this is the worst Einstein Bagels I even been. The one in Pembroke Pines where I used to go is amazing compared to this one. Since I moved to Miami Lakes, this is near my house and they F*** up my food 4/5 times and not only that, the manager is oblivious to client complaints, which in more infuriating. Also, they never clean the tables and the place is DIRTY and nasty. I do not recommend this place, its VERY BAD managed. Now, if I want Einstein Bagels I rather drive to Pembroke Pines, its just sad the level of bad customer service and attention to detail in Miami Lakes. One of the times, I had 5 people get their food before me after I ordered. When I spoke to the manager she said oh we forgot to put yours in, and didnt offer anything to me to make me feel better. Its just ridiculous the place is being ran like this. Please HIRE a good manager to enhance the precarious operations and make this a CLEAN place!!! YOU HAVE BEEN WARNED!
Bagels are great.
The service was very slow. The bagel sandwich was cold and they forgot my coffee. Once I toasted the bagel at home, the sandwich was good.
Love the ship. Staff always has smiles and always nice. Only complaint I have is the bottled drinks are a bit pricey. Other than that awesome!
Quick tip: If you do eat here, stay on top of them after you pay if you want your order. And DO NOT leave until you check your order to make sure they did it properly. Consider yourself warned!Ive been coming here consistently for the last few weeks and the overall experience is horrible. Today was the last draw.I spent over 30-40 minutes waiting for one bagel sandwich. Thats just ridiculous. Ive received my dinner much faster than that at fine restaurant.To top things off, I get home to enjoy my bagel, and they got the order WRONG. How difficult is it to follow instructions on a screen?
Your typical Einstein Brothers Bagels outlet. The bagels are great and this place has the jalapeno cheddar bagel and their spicy jalapeno salsa cream cheese. You cant go wrong here - it hits the spot every time.
Hands down best cheddar and jalapeño bagel although Biff says he has had a better cinnamon and raisin which I think he’s a lying ba$tatd
Brunch box or family box. Really good!!!
We have been going to this location for years. Lately the quality of service has declined. Cold egg sandwiches, lack of attention to quality and many mistakes.
You guys forgot to place jelly on my bagels which i paid 1.20 extra for each and on top of that yall gave me the same blue berry muffins when i clearly said one blue berry and one chocolate coffee cake.. so yeah.. and yall took forever to get my order
Food and peo6was great 👍
The place looks amazing after a complete renovation some awesome service best coffee in miami lakes
Place is always busy. great service and food is always on point. Saturdays are especially busy days. But have some patience and enjoy your breakfast
Toasted Apple Cinnamon Bagel with butter - Ive blown my calorie allotment for the day already, but it was SO worth it❗
Yummy bagels, got a free bagel when downloaded their app. Great service as well.
Try a heated blueberry muffin with cream cheese. GOOOOD!
Super disappointed. I drove out of the way to come to this location hoping it would be as good as previous ratings. The bagel itself was ok but the inside was gross. The slice of cheese wasnt even melted and i asked for peppered bacon and i received the half a sliver of regular bacon. Boo! Ill stick to the regular one i go to.
Blessed are those who get up ridiculously early so I can have bagels before work.
Love the bacon, egg, and cheese bagel. Service was fast.
Great bagels
Great bagels, nice people; super messy, however. Several large garbage cans populated the buildings exterior. Inside, most of the tables were littered with crumbs and napkins were scattered on the floor. To be fair, the place was packed and they seemed to be serving everyone quickly. Possibly a staffing issue?
Love the bagels here. Almond Honey Smear is the best
Always great staff. The coffe is amazing
Clean locatipn and friendly staff. Only giving four stars because the prices are a little high.
Customer Service missed the mark today. Shameful to not make ALL GUESTS feel valued. #TRYHARDER
The location is nice, can get busy on the weekends! The customer service is great and the fresh food items are a plus.
Great friendly staff with quick service relative to its high traffic.also its kept very clean.
Good customer service
Great coffee, food and Customer service!
Great service and great food.
Love the bagels at this place and service it’s Awesomely good.
My new favorite breakfast place. The coffees are great love the crowd, good ambiance
The food is delicious
Renovation of interior is nice but they moved the bagels and menu too far to the right that you cant really see from the line
They donated 50 bagels for Hope Miami Lakes United Methodist Churchs Active Shooter Workshop. The bagels were delicious and their generosity was inspiring!
Variety of bagels and endless toppings on the bagels. However this place only had 2 one person bathrooms. Other than that fairly good spot.
Kelvin, its always attentive and ready to take your order with respect and a smile
Great as usual! Fast service and wonderful staff!
Great food and coffee. Bad morning. Called to place an order for pick up twice. Second time im left on hold for 20 minutes so i gave up. I arrived at the location still on hold and placed an order there was no line. Cant imagine this happens often thats the reason for not putting 1 star. But as a general manager (maria this morning) i wouldnt let that happen.
Always freshly made bagels. Staff is awesome with attention and service.
The staff is always nice and attentive. Never been dissatisfied with the service or the food.
Excellent service, quick and friendly. Good breakfast. Busy on Sunday mornings
Being used to amazing New York bagels, the food here is underwhelming to say the least. But its pretty much the best bagel you can expect to get in Florida. Also, as others have said, its a little messy.
I was in impressed by their build their own. I am a vegetarian and they made an awesome combination for me.
Nice staff good attention everybody HAPPY thanks.
They need to have a better system for placing orders. Had me waiting for10 minutes. Along with other customers. That is bad customer service
Super friendly staff that remember your name. Try the bacon egg and cheese bagel with peanut butter, a personal favorite.
Friendly staff . Good food. Casual pleasant atmosphere
Always good
The everything bagel with nova lox and garlic shmear is delish!!!!!! Cant wait to come back.
Awesome place for breakfast in Miami Lakes. Their Vanilla Hazlenut Latte is amazing!
I know better Einstens shops, but this one is only about the location, the place is nice, but the service is not the one that you going to love.
Very good.
Decent bagel for a chain. Their almond honey cream cheese is delicious.
Patrick one of the store managers is extremely helpful and very nice to my wife and I, everyday no matter what time.