I have been a Customer for 3 years and I have nothing bad to say ... fast and honest service. I will keep bringing my scooters here !! Excellent service!! 💯 recommend!!
Thanks to the store for helping me with my scooter, very nice very good service. excellent place
Nothing but great experiences with this shop. Connie, Chris, and Bautista are super friendly, knowledgable, and accommodative. Ive bought two bikes from them and both have performed excellently - rentals have always been solid as well. Would absolutely recommend this shop for anyone looking to buy or rent. Great selection and quality.
Wonderful customer service gets you in and out quality products and very helpful
I just got my moped serviced at this placeIt was quick and customer service was very goodThank you
The best service & prices !! Conny is the best person to advise you. Highly recommended
I have purchased 3 scooters at this location and the service has always been excellent 👌 very respectful and professional.
They fixed my scooter. Excellent service! Employees are professional and nice! Recommend 👍👍👍
Bad service, I let you service 3 of my scooters for me to get them back all of them go out of service as soon as I got on them. AND NOW THERES NO ANSWER ON THE PHONE NO RESPONSE AS IF I DIDNT JUST SPEND $1000 with you JUST TO FIX THE SCOOTERS!!!! I need answers please
They fixed my belt on scooter in about 20 min its working good now would go back
Been a customer for over 6 years and always great service and great inventory, purchased about 3 new scooters and love it. Customer service great and maintenance dept also reliable and perfect. Will always come here!!
Very Good Service Very Professional Scooters Ran Great I Recommend To Anyone Traveling To Miami And Looking For Scooters These Are Your Guys!
Highly recommended thanks to Chris for great service will definitely return
Awesome customer service and prices, it’s always open
Excellent service and price! Had a flat tire, the owner picked me and my scoot up, dropped me off at my house. Bike was ready 2 hours later. Save yourself a headache, call this guy...🤟💯
I have a scooter that has been stopped for more than 5 months! I tried to turn it on for more than 20 min and I did not succeed. I went to the store where I bought it and the girl who attended me very kindly, managed to turn it on in less than 3 min. the service is too good.the bike was even bought in the same store, more than 1 year ago.
This was the best place of business I’ve bought my scooter from ... I recommend you go to Normandy scooters 🛵 best price and excellent service!! Thanks guys
Great reasonable prices, I was not disappointed at all. Thank you for being nice thats hard to find now a days in customer service....
The Scooter I drive gave up on me yesterday, and I contacted Normandy Scooters For a check up . Criss pick it up at my condo in less than 30 minutes although He Said 45 minutes, awesome 👏👏. Friendly, professional and effective . Got the scooter back today working like a new one . Great service and fast . I Totally Recommend Normandy Scooters. Getting my next one from them in the near future, no question about it . They have pretty good choices there . Fidel .
Excellent customer service. Phenomenal work on my scooter. Great prices. Best spot to get your scooters and motorcycles!
Great spot💯. fixed my my scooter plenty of times and customer service is on point. this the only place that finds the problem and gets it done...
Mike is very professional and knowledgeable to tell me what to be fix well. He has done quickly and excellent job!!
DO NOT GO TO NORMANDY SCOOTERS!!Trust all the one star reviews you see, the guy Rob sold us a motorbike that didnt work for even one full day. He took it to fix it over TWO WEEKS only to return it with more problems. The bike doesnt start, theres no way for us to get it to the store to be fixed and he refuses to acknowledge his mistake. We have been very courteous communicating with him throughout and he tries to point the blame towards us, and responds with rude, snarky comments. Highly recommend boycotting this store its not worth your time, money, or energy.
Please bear with me, since Ive never posted a review before and am unsure of what to write. Today I purchased a moped for my grandson who will be relocating from Hartford to Coral Gables. We stop by Normandy Scooters and made our purchase. We did not get the womans name, since neither one of us spoke Spanish. However the young gentleman in the shop did assist us with the purchase. He explained everything to my grandson and even allowed him to test ride a scooter. We were planning on leaving the moped in the shop and having my neighbor stop by with his pickup truck to assist with delivery. However, the owner (Chris) arrived and after a few minutes, offer to deliver my grandson moped to us free of charge. When Chris arrived with the moped later today, I learned that he served in Afghanistan with the same unit as my son. After seeing his military ID; I would like to include, there is no greater honor a person can provide this country than serving in our Arm Forces. I salute you Chris and will let all our Veterans know who they can buy mopeds from. Thanks Again!
This place is absolutely amazing! I love the service provided by the women at the desk and especially Chris who works in the back. They have the best prices in town and great quality scooters too! All my friends love what I bought and will be buying their own soon. Definitely give this place a look!
Thanks Mike for all your help. Great service and for your time to explain step by step. 💖
Great staff and prices. Love my scooter! Guys
I remember Tony. I can’t believe he is still bothering you after all of this time. I believe you guys should ignore him. You and Connie do a great job and the referrals and loyal business shows. Keep being the great people you are and leave everything in God’s hands. P.S. Thank you for helping me change my 50cc to 150cc!!!
I dropped my scooter off 11/11 and they got my problem taken care of immediately, highly recommended. They really take care of their neighborhood.
Horrible plain and simple
This place is TERRIBLE. The service here is below average completely. I walk in and it took 15 minutes for someone to come out and help me. On top of that!!, they weren’t paying attention to the questions I was asking and just trying to push the sale as quickly as possible. This place is a mess and definitely DO NOT recommend going here to buy a scooter.
Do not go there its a rip off ..
Bought a scooter not too long ago. Service and prices were great. I would definitely recommend anyone whos looking to buy a scooter!
The worst place in Miami Dade Robert is not a mecanic ineducated and false!!!
Terrible Place to buy a scooter from. Service is so bad and employees don’t know how to sell anything. Definitely don’t recommend buying or fixing ANYTHING from this location.
Chris is a very nice guy he is fair with his prices and trust me I no I’ve been all over the beach with the scooter shops he doesn’t take advantage like some other scooter shops do great place we needed this he’s the only scooter shop in north Miami Beach
Wow someone is trying to sabotage this place with bad reviews. I have been coming to see Chris and Connie for 4 years and they have been nothing short of accommodating. Chris has picked me up from being stuck on the road once and Connie has come to help me on her off day. These are the definition of good friends. Go to them for all of your scooter needs.
Do Not!!!!!!!!!!! do business with these fraudulent people. They completely took advantage of me. Let me start from the beginning.i found out about this company. Through an ad on Craigslist. I came into the store on 12/10/19 to purchase a scooter that day. and I did. I was told by Robert the mechanic. To bring the scooter back at 300 miles for a $35dollar oil change. Before I can make it to 300 miles I brought the scooter back 3 times. because It would take a really long time to crank up. And everyday it would get worst and worst. When I called in to speak with the mechanic they would tell me he wasn’t there. And wouldn’t answer the phone when I called. It would the scooter would start up after so many try’s. Run for 20 minutes then break down. And leave me stranded. And I would have to sit with it and phone a friend to pick us up. I let it sit for a few days then Eventually I rented a u haul and made a trip to the scooter shop. caught up with Robert. Who gave me so much attitude for something that was their fault. I Left the scooter with him for 3 day. Come to find out it was a crack in the carburetor on a brand new scooter. He apologized. And said that it was their fault. Brought the scooter back a 300 mile for the $35 oil change He also told me. At 1500 miles to bring it back for a second oil change for 45 dollars. And I did. And at 2000 miles I would have to get a tune up which is 165.00 according to Robert. When niv motorcycles,inc near my house. Did the labor and included the parts For $59.00 and everywhere else I called wanted no more than 63.00. I can go on and on and on. Chris, robert, and the disrespectful Latin woman at the front counter. Are all crooked.
Orlando scooter is the good place to buy and rent Cristian is one of the best guy thereIf u want any bike or scooter he got it for u go check it out 960 Normandy drive good people too
After reading all these reviews and responses from the owner, I think it is really unprofessional and unethical of his part. What person accuses individuals of being someone else, according to this owner, this imaginary employee is making fake reviews? Really? Well after seeing all these go down online, what can you expect of someones personal information being published online because the owner does not agree. Take the reviews as they are and focus on becoming better not worst.DONT WASTE YOUR TIME EVEN IMPLYING THAT I AM SOMEONE ELSE
Very good place to buy motorcycles, excellent service. the people who attend are very nice.
Excellent prices, great deals awesome staff I will send friends in need of a scooter asp . Thank you for all your help
DO NOT buy here, Terrible experience. NO Warranty on anything, I came back same day with problems and I was ignored. Once they take your money they forget you. They told me to call the manufacturer. OverPriced Garbage! Also they use a fake name, its called - Orlando Scooters
I havent even bought my scooter from them Yet but went in for a consultation earlier this week and i have to say customer service was exemplary. i stumbled in and the young woman was welcoming, informative and made me feel comfortable with my questions as a novice future scooter owner. i appreciated that she didnt let me leave until she started the sale. all i have to do now is go back with my part of the bargain (deposit money, license), and im on the road.i highly recommend this business to anyone in south florida, period.seeing the negative reviews made me wanna write this even more and send a big middle finger to haters in general.im going for my 150 probably monday.
::UPDATE::“Thanks for you’re reply. Too bad your service and selection in person was terrible. I did research the TAO brand and the BOOM brand of scooters that you said your trying to stock. They have TERRIBLE REPUTATIONS as Scooter manufacturers. So Thanks anyways. Bought a Peace Sports Scooter with amazing reviews and from a very customer oriented Shop”Bad selection, waste of time driving all the way here just to have the price raised. Wish I researched the brand they sell before, has many complaints in their quality. Spend a little more, dont get stuck.
Look at ALL these FAKE positive REVIEWS - All by Little CRIS SOTO - CONNY PILAR ROSAS - This place is a complete circus - actually funny to watch how they sped their day on here - very professional - till the Rent is Due!! or past due!! Will be out of business soon, Guaranteed!
Wonderful store my go-to whenever something happenedAlso just bought a new scooter here anf just love it
TERRIBLE SERVICE THEY BRAKE THE SCOOTER NOT FIX IT THEY HAVE AN UNDER AGE KID WORKING ILLEGALLY PROBABLY
Great prices, perfect location friendly service Ive already bought 3 scooters from this business.
I am one of the satisfied costumers, I will surely recommend to my scooter friends.
This place is not the best. The store is a mess. I walked in and no one was at the front. It took 15 minutes for someone to help me. Once they did, they were rude and very unhelpful. Don’t recommend this location to anyone.
NEW MANAGEMENT IS GREAT PRICES ARE REAL GOOD
Awesome services, great prices, the mechanic is a great guy and very professional, definitely recommend this place
Love my New scooter thanks guys
Don’t go here. They waste your time. Better off looking at Craigslist
Very Disappointed. High Prices BAD SERVICE.
It’s funny how there are bad reviews being left consecutively by the hours apart...this business is great but mot every customer leaves reviews only a select few. Someone is being bias and hateful towards this scooter shop on purpose how immature and senseless!I bought my ice bear scooter from here and if I every need help with anything regarding maintainince or oil change, the owner Chris and his nice wife is immediately at your service.This isn’t the city of Miami or Craigslist where you get a cheap POS scooter from a Cracker Jack box business, they are imported from the factory and sold QUICKLY at a fair price.AGAIN, ITS INHUMANE AND WRONG TO LEAVE FALSE REVIEWS TO DEMOTE A BUSINESS!!!! Don’t let these recent negative reviews fool you!!!Yours truly,Miami Beach Resident.
Got me a new scooter today.He has the best price around miami dade .I have bought a like 5 bikes from him threw the years and none have ever blown the engine.Im a happy camper lol
Excellent service, great prices. Theyre selling a true solution to the traffic in Miami Beach.
My is Alexis.2 years ago I bought a 50cc Taotao scooter in that store and the attention was good when they sold the scooter, but when I returned to find the warranty, they gave me the oil change, free but when I asked for a replacement part To Criss partner Tony with an Italian accent he refused and he told me to call the taotao owner and Soo I call the taotao they told me that they had been lost thousands with thsr Store and yesterday I went to look for an oil change and they took good care of me that the Fat Tony is no longer existed and that they have a new administration and super good attention, compare in the past with that guy.
Great place! Bought and serviced 4 scooters from them already Thanks!
Took my scooter to several scooter shops and finally found someone who was able to fix it right and a fair price
Nice location, excellent service, good product, definitely recommended
These people really helped me out I appreciate them . I have to admit I’ve gone to a lot of different scooter shops and I liked this one the best price wise and service wise.
A FAKE review from the sales person for ICEBEAR scooters . How nice of Fernando Gonzalez to leave a false review all the way from California . The sales person for the scooters they sell . Icebear .
Love the product, great prices, nice people to deal with
Amazing shop has great scooters ❤️❤️
Great selection and freindly staff.
This place is terrible. The people are so rude and don’t help.
The new store with same owners with emty place ..all fall including the liers.Oil change ..the cheaper one. No electric service
The best on the beach
This is Same Owners - Only paint the store - same owners as Flscooters Name they use before - Bad Service, many unhappy customers in the Normandy and Miami Beach area cuz of these people Lies!
How can this place still be running? People make sure to do a check on them, its no new management its the same people there. They are rude and very unprofessional. DONT GO THERE!
High prices - Columbian lady in the front has a rude attitude, Not worth buying here - going somewhere else.
The worse service ever, prices are ridiculous, I’m not satisfied, this company needs help or it needs to shut - down !
Hey Guys - Since Ive had such bad experience with your service - I see DIRECTLY NEXT DOOR - that store is FOR RENT..... Se ya SOON!
Theses guys ain’t real
Lindas motos buen serviciio
⚠️⚠️⚠️THE WORST STORE OF SCOTTERS, all the good reviews are false, I am a customer and a neighbor, I bought a new motorcycle that turned out to be defective and they say that the only thing I can do is check the motorcycle, the mechanics change them as a disposable mask, every time he took it, they screwed up something new and the bike still had the same defect. IF YOU APPRECIATE YOUR TIME AND YOUR MONEY, DO NOT VISIT THE PLACE.
Excellent purchase. A spectacular motorcycle. I totally recommend them, very good strength, and I have not had mechanical problems in a year of purchase.
Since I visited them, I am more relaxed on my scooter. Excellent service and a very good mechanic, they even got me some covers that were missing from my motorcycle. Thanks.
Good deal and good prices. Perfect repair part. Im going to buy another.
Very good quality motorcycles, you have to do your maintenance and you will have a little bike for a while. Happy with my toy ☺️🥳 very good attention
Excellent service, given the inflation and demand for motorcycles this is the best place where you can buy them, the spectacular service by Miss Cony who was very kind in explaining to me how to register my motorcycle
This is my trusted mechanic for my scooter needs. Fast service and reliable!This is my trusted mechanic for my scooter. They are very fast and reliable!
I bought my scooter here I had some problems with it and they helped me with the warranty. I am happy with it and I recommend them.
Super recommended to buy and rent a scooter 🛵 ... And the after sales is very good .... And I forgot the procedures super agile ..... Super appreciated
I have bought my latest scooters from this store and am happy with them. The best best service. Highly recommended
Excellent attention and very good scooters
They are the best in Miami beach. I recommend it
Good mechanical services and excellent attention
Excellent customer service, super recommended
Good maintenance and attention service. Recommended
Excellent service!
The best prices, highly recommended
Excellent place to purchase scooters
Super attentive