Very nice store. Lots of products. Friendly staff.

Excellent treat.Very good human staff.Attn Christian. Thank you so much for my requeriment.. Until next time. Ferni Deck of Deckservice Garmin from the shores of Mar del Plata in the Argentina

The manager at this store needs people skills. They way he talks to you is demeaning...Maybe he does not mean it but he boards being rudy. I had to put him in check.

This is the most affordable Retail Store that I encountered. And I was satisfied with the quality of their products. I will surely visit again!

Extremely good customer service. I would also recommend the Descent MK2i for anyone who wants a dive watch but also does a lot of other outdoor activities. It just as good as the shearwater teric but can be used year around for many other activities.

I whatGo i love my watch

What a wonderful experience at the Miami store! I had an odd issue with my Edge, and the sales person Margie was so very patient and accommodating, trying every thing to resolve it. I highly recommend that store. Beautifully displays every Garmin you can imagine, and the customer service leaves you with a feeling of a very personalized service!

Found a ML2 Dive watch transmitter- on the website they are eight weeks out. Excellent customer service.

Bad service for the $$$ you pay…

I purchased a brand new Garmin 1030 through a local Garmin Dealer in Coral Gables and so far I am going into my 3rd replacement, all due to the cheap plastic base. For a $600 device they should make the base out of metal or another stronger material that can withstand the vibrations.

I had a problem with my d2 px but even though my device was not on the store warranty (it was on the year warranty directly with garmin) the staff was very helpful and eager to help

Terrible attention when I presented a problem with my watch.

Dear Mr. Clifton Pemble,Good morning Mr. Pemble,On April 14th 2020 I decided to buy a “Garmin Forerunner 945” I decided to buy it over the Apple Watch the forerunner was $599. I wanted to try something different and it looked more exciting with extra features. Upon my purchase I got the free 2 day shipping which I was very excited about. After 2 days pass I check on my order statues and it never even left the facilities. I decided to call the Garmin customer service support line early in the morning on April 18th 2020. When I called a spoke to a gentlemen who told me “It’s odd the package never left our warehouse” I asked him if he could just cancel my order and refund me since it was such an expensive watch and I just wanted my money back, he replied and told me he had canceled my order and will be emailing me shortly in 15 mins with a conformation of my refund. After waiting nearly an hour and having to rush to work I never got an email. Later in the evening after getting out of work I had to call the Garmin custom support line and waiting half an hour after half an hour and a lady picked up I explained to her the situation and she replied back to me and told me “It seems like the gentleman never canceled your order and an refund wasn’t issued.” I asked if she could cancel it she replied “No, FedEx might have a shipping discrepancy and it might still arrive today” told me to wait if nothing shows up call Monday. As I waited for a package to show up that day that I knew wasn’t I wasted my whole night and nothing showed up. So I waited Monday April 21st and called the Garmin customer support line having to wait another half hour that day I spoke to a customer service named “Haley” I had told her about my situation and immediately requested to talk to a supervisor. She told me “I’ll help you and we can stay in touch” after discussing to her my situation she told me she filled out a “shipping discrepancy and a refund will be issued to me and I had her email it to confirm it with me. As the next day passed to check for a refund and nothing was there. I called the next day and spoke to a gentleman named “Kevin” on April 22nd 2020. I also immediately requested to speak to a supervisor and he told me the same thing. “I’ll help you and we can stay in touch” after explaining him my situation he had emailed me with a conformation of the cancellation of the order and me getting my refund in 5-10 business days. Later the same day I get an email from Garmin says my order has been shipped out and will be arriving in 2 days. Which was very frustrating because they literally told me it was just canceled. So after receiving the Garmin a week late on April 24th 2020. I had to file for a return and ship the watch back out. After having to pay $30 for shipping for a watch that I was told multiple times was canceled I had to wait 3 business days for the package to arrive and Garmin to send me my refund. Finally am today after weeks and weeks of waiting to finish dealing with all this nightmare I got my refund back. Mr. Pemble if this is your email. I just wanted to tell you this was the WORST EXPERIENCE IN MY WHOLE ENTIRE LIFE with a company. I will NEVER EVER purchase a Garmin product ever again and truly hope you get this email. I’m very very disappointed with everything from the watch to the customer service. I will never deal with such a horrible company again. I have emails to prove that the customer service emailed me too.P.S. this was all done online and through the corporate office and there customer service number, but there was no where to email or write a review so I have to write it here to share my awful experience.

Staff were really nice & helped me recharge my device. There is a great selection of Garmin smartwatches and GPS devices.

Good store, good staff

Great customer service and selection

Were super helpful getting my girlfriend a small piece for her watch. Thanks

Awesome staff! Very helpful and knowledgeable on all garmin products! I’m a garmin freak so this store was enjoyable.

As a 15 year loyal Garmin customer I find that this store is the best place to find, not only a vast variety of their latest consumer products but most importantly a superb customer service provided by a team of Garmin experts with the knowledge to make you feel satisfied.Thank you Garmin.

Friendly staff, great products.

What a exemplary customer experience!I bought a Forerunner 645M from Amazon to be delivered to my hotel during a short stay when I was in Florida (Boca Raton) on a business trip. The device arrived but unfortunately it was defective out of the box and it would not charge. I had never returned anything to Amazon plus with a busy schedule I could not spare the time to explore how to do it. Fortunately I found out about this official Garmin Store in South Beach and decided to give it a try before flying back to Latin America. I had a extraordinary customer experience were both Angela and Matt were able to walk me through the whole return process (even printed my return labels and directed me to the nearest UPS store to ship the product back) - which was pretty straight forward. Then I went back to the store, an bought a new unit (now with an all black bezel - nicer than the one I had bought online) which Angela helped me out test it, set it up, update it. I was happy to come back to my home country with an awesome running watch and my first customer service experience from Garmin, which was very positive, thanks to Angela and Matt. Thank you!

Had to check out the Garmin store in south Florida. Aparrently theres only 2 of these open and both are 8n south Florida. The Descent mk1 looks like it costs 1500. It just a nice looking watch aside from thr deep sea diving features I wouldnt use. That would definitly be a staus symbol buy. The store is awsome displaying garmin products. Will buy a 935 plus or 945 whichever they come out with

Great store ! Huge Varieties, great prices and the staff are very welcoming. I truly recommend this store !

Great staff, showroom and prices!

Helpful personnel. Great product line.

I have been at the Garmin New Store in 515 Lincoln Road Miami 33139I wanted o buy so many things / incrediible devicesbesides the one i had to buy.The really care for me and they worked it out until they solve my problemI highly recommend them Try Micke and MannyThey were extra helpful!!! I did not know the store at all because they are brand new.Mike knows a lot about technology something ones needs with these devicesand Manny is willing to talk to you and learn from your experience with GarminHope Apple store Manager will learn something from them !!!

Love it. My favorite sport device’s store

What a cool store, my kind of place!

Nice Shop and good product offering. Staff provides Proper information on products.

Love this shop and all the Garmin products.

Quite possibly the worst customer service and support ever.... Tried to call 3 times and each time I was told to wait between 50 mins and 3 hrs!How can any company ask a customer to hold on for hours... Horrible service....

Experience

These idiots tried to rip me off. I never heard of them until they charged my credit card for $1503.05. My credit card company didnt accept the charge and now I have to wait for a new card. These people belong in prison.

Garmin Edge is very accurate every one shud have one

Mindnumbing amount of options .. almost all way over priced for Garmins mediocre applications and programming

Huge variety of products and accessories. Knowledgeable, polite and fun staff.

Very Nice store, all products

Excellent customer services and sales.

Hello I would like to know if they have the quatix 3 watch and how much it leaves from now thanks

Amazing brand, awesome store.

Good marketplace with a good service

Great watches

A complete Garmin products and accessories store.

Great service!

All garmin watch and stuff is their

Great shop and good prices

Nice flagship store

Good service

Great Selection

Every Garmin device youre looking for.

Nice store

Bad

Find everything Garmin at this store.

Good service and good advice to choose the best watches that fit the need and price.

Local well located on the pedestrian Lincoln Road, it has a great variety of the brands products, it is mainly sought after by athletes who have already become fans of it. Wide and comfortable venue to observe and test the products, it has a tiresome attention, probably due to the boredom of the sellers to the constant repetitive questions of the tourists who consult and then do not buy.

Tienen todos los modelos de la marca ! Excelente!

The man who attended us was very kind,

Excellent variety of products. The latest of their products is there and more!

Excellent was the attention of Mr. Hector if it is a watch do not hesitate to go to Garmin International.

I do not recommend anyone to buy from the garmin very bad experience with them

Very good service

Excellent

EXCELLENT ATTENTION

Very good!!!

Shop with polite and attentive attendants. Quality product

Very good treatment was attended by a very professional young woman and attentive to the recomiwndo

Wonderful attention from Mr. Hector!A great variety of products ... Soon I come back for what I want ....

We were very well attended at the store. The salesperson who attended us speaks perfect Portuguese! Hes called Yamil! Very polite, he explained the operation of the watch we bought, he had the greatest patience!

The best place to discover the different models of watches. Car Screens, Cameras, Video Bean. Anyway, take $$ and come out with some product.

Great location. Complete store and easy service to Brazilians.

Bad service for Brazilians, and all the time people passing by.A store zone

Excellent atention

The store is good but I found the service very bad.

I bought a GPS, I didnt ask for explanations and now its hard for me to understand the device

Great store with good variety of Garmin products. Cordial and very clear service in product demonstration.

Excellent attention, all the variety. The guys who serve you know what they are offering

Shame. Sellers do not serve you and do not know the products they sell. You enter the Garmin website and see that there are colors and models that they do not know. They did not want to show me the clocks, ill will and reluctance. They should copy the way of attending from their competition. Today they missed a sale.

Excellent atention

Only serves to go buy monte help if you have a problem with your garmin

Excellent service.

Very good assortment and kind attention.

Positive point for service. Nice shop.

Elegant place located on Lincoln Road; They have samples of all Garmin equipment, watches, gps for route, boat; helicopters etc .; everything exhibited very nice and comfortable, but they DO NOT HAVE STOCK, and they do not know when they will have, so you leave empty-handed

Official store with good attention on Lincoln Road

Elnlugare GPS

I hereby want to congratulate the Garmin team for Mr. Hector and Ms. Maryuri for the kindness and selflessness they served me.I made the mistake of buying a GPS equipment in an unofficial place, said equipment did not work correctly so Congratulations that several problems were generated that could put my physical integrity at risk and the generation of several finesEntering the official premises filled me with peace of mind since they both made themselves available to me.Miss Maryuri with great patience and without wanting to accept any payment solved my problem.It is a shame that such a worthy brand sells in places that do not notify the buyer of the conditions of the equipment (it was outdated).It would be convenient for you to sell your products in official stores.

Excellent atention

Shop with several Garmin items to test.

Excellent atention

Very nice place on the Lincoln, they have the latest in technology

The best in technology

Excellent place to buy Garmin product that is, very good attention, personalized. They speak Spanish.

Very good products

What you are looking for .... You find it !! Very good local

They have amazing GPS and navigation equipment. Very good

Very good advice!

Excellent buy me my fenix 3 hr ..

Perfect service, great store.

A very huge selection of all kinds of gadgets!

Excellent everything