POOREST CUSTOMER SERVICE EVER. I have been a frequent client in the last pas three years, buying a lot of clothes and recommending the shop to my friends, in spite of the attitude of some of the sellers. Only the Manager has a sense of customer service but she is unfortunately not there very often. Will not go back nor recommend.
I was at this store today tu buy some clothes. After I had chosen several items to try them on, I asked the person, if there were smaller sizes since the ones I had taken looked kind of big for my size. This person responded to me in a very rude and disrespectful manner that the store did not have more sizes and that that store was not like H and M or Forever 21. After I asked her what was her position, she told me she was the MANAGER???? I was in shock!!! told her that it was kind of rude to talk to a client like that. she told me that she didn’t care and That I was being disrespectful????after that, Ibtold her that I was leaving, and not buying anything. She said she didn’t care, and that I needs to leave or she will call the police???? For what???? For not having manners towards the clients?? I asked for the owner, and she said he lives in Italy. I feel so bad if the owner does not know what kind of person he has to run his business... .. too bad he is losing business because if this woman who calls herself the manager......no manners whatsoever....shhhmm the star? For the other poor employee who did not know what to do.... I feel for her having to work with someone like this person...
Real Italian fashion.... friendly people
Great store.
Bad customer service
Bad costumer service
I visited her today. Very good attention.